HO CHI MINH CITY OPEN UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

COURSE SPECIFICATION
I. General information

1. Course title in Vietnamese: NGHIỆP VỤ GIAO DỊCH NGÂN HÀNG

2. Course title in English: BANKING SERVICES

3. Knowledge/skill:

☐ General ☐ Major

☐ Foundation ☒ Additional

☐ Discipline ☐ Graduation Thesis

4. Number of credits.

Total Theory Practice Self-study

2 1 1 60 periods

5. Particular details

a. Faculty-in-charge: Faculty of Foreign Languages

b. Lecturer-in-charge: Bùi Đỗ Công Thành

c. Email address: thanh.bdc@ou.edu.vn

d. Work place: R.503, Ho Chi Minh City Open University, 35-37 Hồ Hảo Hớn, Cô Giang
Ward, district 1, HCM city.

II. Course information

1. Description

This course provides students with basic concepts and terminology related to Banking. Throughout
the course, they are instructed to perform basic transactions in financial institutions. In addition,
 more knowledge of money, cash flow, fixed interest rates, floating rates and exchange rates is
presented.
2. Requested Course.

No. Requested Course Course code

1. Compulsory Course

No request

2. Previous Course

No request

3. Parallel Course

No request

3. Course objectives.

The course provides the following knowledge, skills and attitudes:

Course Description Program

Objectives Learning
Outcomes
distributed for
the Course

Knowledge:
CO1 - Students are equipped with basic concepts and PLO4
necessary terminology about types of transactions.

Skills:
CO2 - They are expected to communicate in English in the PLO5, PLO6,
PLO7
 Course Description Program
Objectives Learning
Outcomes
distributed for
the Course

working environment related to financial institutions.

- Demonstrate teamwork skills and problem-solving
skills.

Attitudes:
CO3 - Be positive, committed, proactive and ethical. PLO9, PLO10,
PLO11
- Be cooperative.
- Have a sense of responsibility towards individuals
and communities.

4. Course learning outcomes

After finishing this course, students will be able to (attain):

Course Knowledge/
Course learning
Objective Skills/ Descriptions
outcomes
s Attitudes
CO1 CLO1.1: Knowledge - Distinguish transactions and functions of
Acknowledge and different types of banks through their operations.
explain the banking - Describe the role of banking operations in
concepts, functions transactions with individual clients and corporate
and operations. clients.
- Present some of the functions of money in the
money market.
- Apply the calculation of fixed interest rates,
floating rate and exchange rate in banks' products
and services.
CLO1.2:
Explain the role of Knowledge - Describe the functions of the types of cards and
functions in personal accounts that the bank distributes.
 Course Knowledge/
Course learning
Objective Skills/ Descriptions
outcomes
s Attitudes
transactions and - Recognize and compare different products and
banking products. services in various types of banks such as
commercial banks, retail banks, investment banks,
state banks and financial institutions.
- Explain the relationship between interest rates
and inflation.
CLO2.1: Skill
Have
communication - Communicate in the working environment of
skills to perform organizations specializing in finance-banking.
basic transactions - Write business reports in banking industry.
in the financial-
CO2 banking sector.
CLO2.2: Skill
Acquire problem
- Acquire systematic and critical thinking skills.
solving skills,
- Acquire problem-solving skills.
teamwork skills
and critical
thinking skills.
CLO3.1: Attitudes - Have team spirits.
Be capable of - Have the ability to research and interpreting
working documents related to banking and finance at the
independently and basic level.
in groups under
various working - Complete the job efficiently and on time, with
conditions. good coordination.
CO3
CLO3.2: Attitudes
Have a sense of
responsibility - Have a sense of responsibility and professional
towards ethics.
individuals, - Be able to carry out responsibilities to
communities. individuals and communities.
The matrix integrates the standard of course learning outcomes and program learning outcomes

CLOs PLO1 PLO2 PLO3 PLO4 PLO5 PLO6 PLO7 PLO8 PLO9 PLO10 PLO11

1.1 X X

1.2 X X

2.1 X X X

2.2 X X X

3.1 X X X X X X

3.2 X X X X X

5.Learning materials

a. Curriculum.

Mackenzie, I. 2006. Professional English in Use, Finance. Cambridge University Press

b. References.

- Nguyễn Minh Kiều. 2006. Nghiệp Vụ Ngân Hàng. Nhà xuất bản Thống Kê
- Corbett, J. 1990. English for International Banking and Finance. Cambridge University Press
- Mackenzie, I. 2010. English for business studies - A course for business studies and economics
students : Student book. Cambridge University Press
6. Course evaluation
 Evaluation Evaluation Course learning
Time Percentage %
component tasks outcomes

(1) (2) (3) (4)

A1.1 Multiple CLO1.1, CLO1.2,
Each of the
choice CLO2.1, CLO2.2, 10%
sessions
excercises CLO3.1, CLO3.2
A1.2 Discussion, CLO1.1, CLO1.2,
A1. Process evaluation
presentation, After week 3 CLO2.1, CLO2.2, 20%
case study CLO3.1, CLO3.2
Total 30%
A.2.1 Final test: After
CLO1.1, CLO1.2,
multiple choice finishing the 70%
A2. Final evaluation CLO2.1, CLO2.2
(60 minutes) course
Total 70%
Total 100%

7. Teaching plan.

Course
learning Teaching & learning Evaluation
Session Content Books
outcome activities test
s
(1) (2) (3) (4) (5) (6)
1 Course Lecturer:
introduction: + Present the lecture. Unit 1
+ Discuss in class. Unit 2
- Unit 1: CLO1.1
Students: Unit 19
Money and CLO1.2
+ Study in class: Unit 1 & Unit 20
Income CLO2.1 A1.1
Unit 2. Unit 21
CLO2.2 A1.2
+ Do assignments.
- Unit 2: CLO3.1
+ Study at home: review
Business Finance CLO3.2
Unit 1, Unit 2 & pre-read
Unit 19, Unit 20 & Unit
21.
2 - Unit 19: CLO1.1 Lecturer: A1.1
Personal Banking CLO1.2 + Present the lecture. A1.2 Unit 19
CLO2.1 + Discuss in class. Unit 20
- Unit 20: CLO2.2 Students: Unit 21
Commercial and CLO3.1 + Study in class: Unit 19, Unit 22
CLO3.2 Unit 20 & Unit 21. Unit 23
 Course
learning Teaching & learning Evaluation
Session Content Books
outcome activities test
s
(1) (2) (3) (4) (5) (6)
Retail Banking + Do assignments.
+ Study at home: review
Unit 19, Unit 20 & Unit
- Unit 21: 21. Pre-read Unit 22 &
Finance Unit 23.

Institutions
3 - Unit 22: Lecturer:
Investment + Present the lecture. Unit 22
Banking + Discuss in class. Unit 23
CLO1.1 Students: Unit 24
- Unit 23: CLO1.2 + Study in class: Unit 22 & Unit 25
Central Banking CLO2.1 Unit 23. A1.1
CLO2.2 + Do assignments. A1.2
CLO3.1 + Study at home: review
CLO3.2 Unit 22 & Unit 23.
+ Pre-read Unit 24 & Unit
25.

4 - Unit 24: Lecturer: Unit 24

+ Present the lecture. Unit 25
Interest Rates + Discuss in class. Unit 26
- Unit 25: CLO1.1 Students:
Money Markets CLO1.2 + Study in class: Unit 24 &
CLO2.1 Unit 25. A1.1
CLO2.2 + Do assignments. A1.2
CLO3.1 + Study at home: review
CLO3.2 Unit 24 & Unit 25.
+ Pre-read Unit 19, Unit 20
& Unit 21.

5 CLO1.1 Lecturer: A1.1

- Unit 26: CLO1.2 + Present the lecture. A1.2 Unit 26
Islamic Banking CLO2.1 + Discuss in class. Unit 27
CLO2.2 Students: Unit 28
- Mid-term test CLO3.1 + Study in class: Unit 26. Unit 29
 Course
learning Teaching & learning Evaluation
Session Content Books
outcome activities test
s
(1) (2) (3) (4) (5) (6)
+ Do mid-term test.
+ Study at home: review
CLO3.2 Unit 26.
+ Pre-read Unit 27, Unit 28
& Unit 29.
6 - Unit 27: Lecturer:
+ Present the lecture. Unit 27
Money Supply and + Discuss in class. Unit 28
Control CLO1.1 Students: Unit 29
- Unit 28: CLO1.2 + Study in class: Unit 27, Unit 30
Venture Capital CLO2.1 Unit 28 & Unit 29. A1.1 Unit 31
CLO2.2 + Do assignments. A1.2 Unit 32
- Unit 29: CLO3.1 + Study at home: review
Stocks and Shares CLO3.2 Unit 27, Unit 28 & Unit
1 29.
+ Pre-read Unit 30, Unit 31
& Unit 32.
7 - Unit 30: Lecturer:
Stocks and Shares + Present the lecture. All lessons
2 CLO1.1 + Discuss in class.
- Unit 31: CLO1.2 Students:
A1.1
Shareholders CLO2.1 + Study in class: Unit 30,
A1.2
CLO2.2 Unit 31 & Unit 32.
- Unit 32: A2.1
CLO3.1 + Do assignments.
Share Prices CLO3.2 + Study at home: review
all the lessons.

8. Course regulations
- Assignment and presentation submissions: Students submit their assignments and presentations
on time and show up at the designated time to take the test.

- Attendance regulation: Individual students and groups need to complete at least 80% of assigned
exercises.

- Class Rules: Students must follow the regulations of Ho Chi Minh City Open University.
 Dean of the Faculty Edited by
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Nguyễn Thúy Nga Bùi Đỗ Công Thành