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Assessment-1

BSBSUS511 DEVELOP WORKPLACE POLICIES AND


PROCEDURES FOR SUSTAINABILITY

Student Must Fill this Section


Qualification SIT50422 Diploma of Hospitality Management

Student
Name: Bikash Sapkota

Student ID: Term: Year:


s221230

Privacy
“I give my permission for my assessment material to be used in
Release
the auditing, assessment validation & moderation Process”.
Clause:
“I declare that:
 The material I have submitted is my own work;
Authenticity
 I have given references for all sources of information
Declaration:
that are not my own, including the words, ideas and
images of others”.

Student Signature: Date:

Assessment Outcome

Assessor Name:

Not Yet Assessor


Attempt Satisfactory Date
Satisfactory Signature

Initial attempt  

2nd attempt/Re-
assessment  

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Information for Student:
 All work is to be entirely of the student.

General Information for this assessment:

 Read the instructions for each question very carefully.


 Be sure to PRINT your FIRST name & LAST name in every place that is provided.
 Short questions must be answered in the spaces provided.
 For those activities requesting extra evidence such as: research reports, essay reports, etc. The
student must attach its own work formatted in double space, Arial 12 pts.
 All activities must be addressed correctly in order to obtain a competence for the unit of
competency.
 If the student doesn’t understand the assessment, they can request help from the assessor to
interpret the assessment.
 Re-submission of assessment after the term will incur additional fees.

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International College of Australia Pty Ltd T/A Western Sydney College
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Re-assessment of Result & Academic Appeal procedures:

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter,
clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after
completion of the subject and within fourteen days of commencement of the new term.

Re-assessment Process:
 An appeal in writing is made to the Academic Manager providing reasons for re-assessment
/appeal.
 Academic Manager will delegate another faculty member to review the assessment.
 The student will be advised of the review result done by another assessor.
 If the student is still not satisfied and further challenges the decision, then a review panel is formed
comprising the lecturer/trainer in charge and the Academic Manager OR if need be an external
assessor.
 The Institute will advise the student within 14 days from the submission date of the appeal. The
decision of the panel will be deemed to be final.
 If the student is still not satisfied with the result, the he / she has the right to seek independent
advice or follow external mediation option with nominated mediation agency.
 Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol
in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement
based on principles of assessment. These principles require assessment to be reliable, fair, practical and
valid.
Academic Appeals:
 If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal
through academic appeals handling protocol.
 To appeal a decision, the person is required to complete the WSC- Request for Appeal of a
Decision form with all other supporting documents, if any. This form is available via our website.
The completed Request for Appeal form is to be submitted to the Student Support Officer either in
hard copy or electronically via the following contact details:
Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150,
Email: info@wsc.nsw.edu.au
 The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted
within seven days of notification of the outcome of the re-evaluation process.
 If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the
unit.
 In emergency circumstances, such as in cases of serious illness or injury, you must forward a
medical certificate in support of a deferred appeal. The notice of appeal must be made within three
working days of the concluding date shown on the medical certificate.
 The decision of Chief Executive Officer will be final.
 Student would then have the right to pursue the claim through an independent external body as
detailed in the students’ complaint / grievance policy.

Comments/Feedback to Students

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Assessment Task 1: Knowledge questions

Information for students


Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:

 review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide

 comply with the due date for assessment which your assessor will provide

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly


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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

Assessment information
i
Information about how you should complete this assessment can be found in
Appendix A of the Business Works Student User Guide. Refer to the appendix for
information on:

 where this task should be completed

 the maximum time allowed for completing this assessment task

 whether or not this task is open-book.

Note: You must complete and submit an assessment cover sheet with your work.
A template is provided in Appendix C of the Student User Guide. However, if your
RTO has provided you with an assessment cover sheet, please ensure that you
use that.

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Questions
Provide answers to all of the questions below:

1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its
current targets and the adequacy of these targets.

Ans:- The first period of the Kyoto Protocol ran from 2008 to 2012. Australia met and
exceeded its first period target of 108% of 1990 emissions levels by 2012. For the second
period, 2013–2020, Australia has a target of 99.5% of 1990 emissions levels by 2020
(equivalent to 5% below 2000 emission levels by 2020).
Australia ratified the UNFCCC's Kyoto Protocol in 2007. Under its first commitment period,
from 2008 to 2012, Australia adopted a Quantified Emissions Limitation or Reduction
Obligations (QELROs) limiting Australia's emissions growth over the first commitment
period to 108 per cent of 1990 levels.
Under the principle of “common but differentiated responsibility and respective capabilities,”
the Protocol mandated that 37 industrialized nations plus the European Community cut their
greenhouse gas emissions by an average of 5 per cent below 1990 levels, and established a
system to monitor countries' progress.
https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/
Parliamentary_Library/pubs/BriefingBook45p/InternationalApproach#:~:text=The%20first
%20period%20of%20the,2000%20emission%20levels%20by%202020).

2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development
and Climate.

Ans:- The Asia-Pacific Partnership on Clean Development and Climate (APP) brings together
Australia, Canada, China, India, Japan, South Korea and the United States to address the
challenges of climate change, energy security and air pollution in a way that encourages
economic development and reduces poverty. The APP represents around half of the world's
emissions, energy use, GDP and population, and is an important initiative that engages, for
the first time, the key greenhouse gas emitting countries in the Asia Pacific region. With its
focus on the development, deployment and transfer of cleaner, more efficient technologies,
the APP is also unprecedented in the way business, government and researchers have
agreed to work together. The partnership established eight public-private sector Task Forces
covering (1) cleaner fossil energy; (2) renewable energy and distributed generation; (3) power
generation and transmission; (4) steel; (5) aluminium; (6) cement; (7) coal mining; and (8)
buildings and appliances.

https://www.iea.org/policies/4319-asia-pacific-partnership-for-clean-development-and-
climate#:~:text=The%20Asia%2DPacific%20Partnership%20on,economic%20development
%20and%20reduces%20poverty.

3. Outline the purpose and scope of the Environment Protection and Biodiversity
Conservation Act 1999 (EPBC Act).

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Ans:- We have strong laws in place to protect our environment. They help us to protect our
unique plants, animals, habitats and places. Read about the benefits of the Environment
Protection and Biodiversity Conservation Act 1999 (EPBC Act), how we assess proposals that
may impact the environment, and how we review the Act.

The EPBC Act helps to:

protect the environment, especially protected matters conserve our biodiversity - the variety of
all life forms in Australia protect and manage our important natural and cultural places assess
the environmental impact of projects, and decide whether to approve them. control how plants
and animals, including specimens and products, move in and out of Australia. promote
ecologically sustainable development through careful use of our natural resources. appreciate
the role of Indigenous peoples in protecting and sustainably using the environment. promote
using Indigenous peoples' knowledge, with their permission and cooperation.

https://www.dcceew.gov.au/environment/epbc#:~:text=The%20EPBC%20Act%20came
%20into,and%20territories%20on%20protected%20matters.

4. Outline the purpose and scope of the Environment Protection and Biodiversity
Conservation (EPBC) Act Regulations.

Ans:- The Environment Protection Act protects the environment from pollution and its effects.
The Act provides the regulatory framework to help reduce and eliminate the discharge of
pollutants into the air, land and water.

The Scope pf EPBC are aa follows:-

1.to provide for the protection of the environment, especially those aspects of the environment
that are matters of national environmental significance;

2.to promote ecologically sustainable development through the conservation and ecologically
sustainable use of natural resources;

3.to promote the conservation of biodiversity;

4. to provide for the protection and conservation of heritage;

5.to promote a co-operative approach to the protection and management of the environment
involving governments, the community, land-holders and indigenous people;

6.to assist in the co-operative implementation of Australia’s international environmental


responsibilities;

7.to recognise the role of indigenous people in the conservation and ecologically sustainable

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
use of Australia’s biodiversity; and

8.to promote the use of indigenous peoples’ knowledge of biodiversity with the involvement of,
and in cooperation with, the owners of the knowledge.

https://epbcactreview.environment.gov.au/resources/scope-epbc-act

5. Outline the purpose and scope of the National Greenhouse and Energy Reporting
Scheme.

Ans:- Purpose

The National Greenhouse and Energy Reporting scheme contributes to the objective of
reducing Australia's greenhouse gas emissions by providing a national framework for
reporting and publishing company information about greenhouse gas emissions and energy
production and consumption. This data informs Commonwealth, state and territory
government policy, programs and activities, avoids duplication of similar reporting
requirements, and helps meet Australia's international reporting obligations.

Scope

The NGER regulations outline reporting obligations for greenhouse gas emissions. They set
procedures for the registration of reporting parties, define activities and facilities for which
reporting is mandatory, list greenhouse gases (including methane) and their global warming
potential, and address related matters.

https://www.cleanenergyregulator.gov.au/About/Pages/Accountability%20and%20reporting/
Annual%20Reports/Annual%20report%202015-16/National-Greenhouse-and-Energy-
Reporting-scheme.aspx#:~:text=Purpose,and%20energy%20production%20and
%20consumption.

6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of
practice.

Ans:- The Australian Packaging Covenant (the Covenant) is a partnership approach between
industry, local, state and Commonwealth governments and consumers to ensure optimal
resource conservation and recovery of consumer packaging in households and away-from-
home premises such as workplaces/commercial premises, industrial premises and public
places. It aims to improve the total environmental performance and lifecycle management of
consumer packaging by pursuing specific environmentally focused performance goals.The
Covenant's mission is to provide a system through which users of packaging materials and
participants in the supply chain can voluntarily demonstrate leadership in:

Sustainable packaging design - optimise packaging to use resources efficiently and reduce
environmental impact without compromising product quality and safety

Recovery and recycling of used packaging materials resulting in reduced waste and litter
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RTO: 45360 | CRICOS: 03690M
The engagement of all participants in the supply chain in the sustainable use of packaging
materials - product stewardship is a demonstrated commitment of all signatories.

https://www.wasteauthority.wa.gov.au/programs/view/australian-packaging-
covenant#:~:text=The%20Australian%20Packaging%20Covenant%20(the,as%20workplaces
%2Fcommercial%20premises%2C%20industrial

7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of
practice.

Ans:- The Australian Ecolabel Program is a voluntary initiative that aims to recognize and
promote environmentally responsible products and services in Australia. The program
operates through a code of practice that outlines the criteria that must be met for a product or
service to be eligible for the Australian Ecolabel.

The scope of the code of practice covers a wide range of products and services, including:

Consumer products such as cleaning products, personal care products, and household
appliances

Industrial products such as paints, coatings, and adhesives

Building and construction products such as insulation, flooring, and roofing materials

Agricultural products such as fertilizers and pest control products

Services such as accommodation, tourism, and transport services

To be eligible for the Australian Ecolabel, a product or service must meet strict environmental
performance criteria that have been developed in consultation with experts and stakeholders.
The criteria take into account the entire lifecycle of the product or service, from raw material
extraction and production, to use and disposal.

The Australian Ecolabel Program is administered by the Department of the Environment and
Energy and is supported by a range of organizations, including businesses, industry
associations, and environmental groups. The program is designed to encourage the
development and use of environmentally responsible products and services, and to provide
consumers with information about the environmental impacts of the products and services
they purchase.

https://www.studocu.com/en-au/messages/question/2819493/scope-of-the-australian-
ecolabel-program-voluntary-code-of-practice

8. Identify one internal information source and one external information source that can be
used to plan and develop a company’s sustainability policy. For each source, explain how
this source can be used to develop the sustainability policy.

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Ans:- Information regarding environmental laws, regulations, and codes of practice can be
obtained from internal and external sources.

Internal sources include the company's in-house legal department, health and safety
department, and environmental managers. These departments are responsible for monitoring
and enforcing regulations, policies and laws related to the environment within the
organization.

External sources can include government agencies, such as the Environmental Protection
Agency (EPA) or the Ministry of Environment, as well as professional associations and NGOs
that address environmental issues.

In addition, relevant trade and technical magazines, online forums, and industry conferences
can be excellent sources for staying up to date on environmental regulations and practices.
Through social media channels, professionals stay informed about emerging trends and can
connect with other experts in their field. Sharing news and best practices to wider audiences
can help organizations to improve their sustainability performance.

Collecting information and staying current with relevant regulations and codes of practice is
critical towards understanding an organization's obligations, uncover areas for improvement
and even identify potential opportunities. This knowledge is beneficial when creating strategic
plans and goals for sustainability, and in ensuring compliance with existing laws and
regulations.Furthermore, it provides organizations with a competitive advantage by helping
them stay ahead of market trends and consumer demands for environmental responsibility.

https://www.quora.com/What-is-one-internal-information-source-and-one-external-information-
source-that-can-be-used-to-identify-sustainability-improvements-that-a-company-could-make

9. Explain the key steps in a policy development process.

Ans:- The following steps summarise the key stages involved in developing policies:

1. Identify need

In anticipation of need (e.g. child protection policies should be in place once an organisation
starts to work with children or young people); and

In response to need (e.g. a policy position on a government strategy may be developed in


response to a consultation paper).

The organisation needs to constantly assess its activities, responsibilities and the external
environment in order to identify the need for policies and procedures. (More on what policies
you need to develop).

2. Identify who will take lead responsibility

Delegate responsibility to an individual, working group, sub-committee or staff members,


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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
according to the expertise required. (More on the management committee's role in policy
development).

3. Gather information

Do you have any legal responsibilities in this area? Is your understanding accurate and up to
date? Have other organisations tackled the same issue? Are there existing templates or
examples that you could draw on? Where will you go for guidance?

4. Draft policy

Ensure that the wording and length or complexity of the policy are appropriate to those who
will be expected to implement it.

5. Consult with appropriate stakeholders

Policies are most effective if those affected are consulted are supportive and have the
opportunity to consider and discuss the potential implications of the policy. Depending on
whether you are developing policies to govern the internal working of the organisation or
external policy positions, you may wish to consult.

6. Finalise / approve policy

Who will approve the policy? Is this a strategic issue that should be approved by the
Management Committee or is the Committee conNdent that this can be dealt with effectively
by staff? Bear in mind that, ultimately, the Management Committee is responsible for all
policies and procedures within the organisation.

7. Consider whether procedures are required

Procedures are more likely to be required to support internal policies. Consider whether there
is a need for clear guidance regarding how the policy will be implemented and by whom. (E.g.
a policy regarding receiving complaints will require a set of procedures detailing how
complaints will be handled). Who will be responsible for developing these procedures? When
will this be done? What will be the processes for consultation, approval and implementation?

8. Implement

How will the policy be communicated and to whom? Is training required to support the
implementation among staff and volunteers? Should the organisation produce a press release
(for external policy positions)?

https://diversity.iu.edu/doc/anti-racist/resources-articles-lit/How%20to%20Develop%20Policies
%20and%20Procedures%20%20DIY%20Committee%20Guide.pdfExplain the main
components of a policy document.

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
10. Explain the main components of a policy document.

Ans:- A policy document typically consists of several key components, each serving a specific
purpose in providing clear and comprehensive guidance on a particular subject. Here are the
main components of a policy document:

1. Title and Identification:-

- Clearly states the name or title of the policy.

- Includes a unique identifier or reference number for tracking and referencing purposes.

2. Policy Statement

- Presents the main purpose and objectives of the policy.

- Describes the intent and desired outcomes the policy is designed to achieve.

3. Scope and Applicability

- Defines the specific areas, functions, or individuals to which the policy applies.

- Clarifies who is subject to the policy and under what circumstances.

4. Definitions

- Provides clear and precise definitions of key terms or concepts used within the policy.

- Ensures that all stakeholders have a common understanding of the terminology.

5. Roles and Responsibilities

- Outlines the roles and responsibilities of individuals or positions related to the policy.

- Specifies who is accountable for compliance, implementation, and enforcement.

6. Procedures and Processes

- Details the steps or actions to be taken to comply with the policy.

- Offers specific guidance on how to carry out the requirements outlined in the policy.

7. Compliance and Enforcement

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- Describes the consequences or penalties for non-compliance with the policy.

- May include information about monitoring mechanisms and enforcement procedures

8. Exceptions and Waivers

- Clarifies under what circumstances exceptions to the policy may be granted.

- Outlines the process for requesting and granting waivers, if applicable.

9. Review and Revision

- Specifies how often the policy will be reviewed and updated.

- Identifies the responsible parties for reviewing and approving changes.

10. References and Citations

- Lists any laws, regulations, standards, or other documents that the policy is based on or
refers to.

- Provides sources of additional information or resources related to the policy.

11. Outline policy development practices that may be used in response to resistance to
the introduction of policies.

Ans:- The stages of policy development can generally be categorized into 5 general stages.
U.S. policy development encompasses several stages. Most policy models generally include
the following stages:

(1) identifying the issue to be addressed by the proposed policy, (2) placement on the agenda,

(3) formulation of the policy,

(4) implementation of the policy,

(5) evaluation of the policy.

https://openoregon.pressbooks.pub/ccj230/chapter/3-3-the-stages-of-policy-development/
#:~:text=Most%20policy%20models%20generally%20include,5)%20evaluation%20of%20the
%20policy.Outline why a company may choose to implement an environmental management
system (EMS). List at least three reasons why a company may implement am EMS.

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
12. Outline why a company may choose to implement an environmental management
system (EMS). List at least three reasons why a company may implement am EMS.

Ans:- 1. Achieve certification for improved competitive advantage

By achieving certification, you can have a greater competitive advantage by using this
certificate to bid for work. You can also gain access to frameworks and approved suppliers
lists.

2. Improve the understanding of your business processes

By going through an extensive investigation of the environmental impacts, you can gain a
greater understanding of your business processes and fully understand them in order to drive
environmental improvements.

3. Management of risk

To understand your environmental aspect (hazards to the environment), you have to look at
what those areas are and the impacts they may have. You want to improve or control the
impact that they have on the environment from those aspects.

4. Legal requirements

You need to understand the law associated to the environmental requirements specifically for
your business. Develop your compliance methods and demonstrate how you are going to
meet them. By doing this, you should be able to minimise your costs from fines or penalties as
a result of any environmental breaches imposed on you.

5. Reduce costs

Identifying areas that impact the environment will help you drive more efficient methods of
operating within your business to reduce costs. This may be through:

The use of less energy

The use of less fuel

Reductions in waste

Improvements in reusing and recycling material

6. Improve responsibilities

Having an EMS is not about a documented management system sitting in a folder, it’s about
having an effective system that's well communicated throughout your business and providing
key responsibilities to your staff.
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https://www.fqmltd.com/amp/7-reasons-why-your-company-should-implement-an-ems

13. Outline at least three key components of an EMS.

Ans:- The three primary processes of a management system include:

1.Core processes, their outputs, and the identification of significant environmental aspects
and impacts

2.Key supporting processes, such as those for maintaining awareness of legal requirements,
ensuring competency of employees, providing infrastructure, communicating EMS
information, and monitoring and evaluating environmental performance

3.Management system supporting processes, such as document control, record control, and
internal auditing

https://asq.org/quality-resources/environmental-management-systemOutline how a business


can use environmental sustainability indicators and two examples of indicators that can be
used.

14. Outline how a business can use environmental sustainability indicators and two
examples of indicators that can be used.

Ans:-

1. **Selection of Appropriate Indicators**:

- Identify key aspects of environmental sustainability relevant to the business operations.

- Choose indicators that are measurable, relevant, and aligned with the organization's goals
and industry standards.

2. **Data Collection and Monitoring**:

- Establish systems to collect data related to the selected indicators.

- Implement regular monitoring processes to track progress and identify areas for
improvement.

3. **Analysis and Reporting**:

- Analyze the collected data to assess performance against sustainability goals.

- Prepare comprehensive reports for internal stakeholders and, when appropriate, external
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stakeholders such as investors, regulators, or the public.

4. **Continuous Improvement**:

- Use insights from the indicators to inform decision-making and drive improvements in
environmental performance.

- Adjust strategies and practices based on the data to achieve better sustainability
outcomes.

**Examples of Environmental Sustainability Indicators:**

1. **Carbon Footprint:**

- **Definition**: The total amount of greenhouse gases, primarily carbon dioxide, emitted
directly or indirectly by an entity.

- **Measurement**: Calculated in units of CO2-equivalents (CO2e), taking into account


emissions from operations, supply chain, and other activities.

- **Use**: Helps in assessing the impact of business operations on climate change and
provides a baseline for setting reduction targets.

2. **Water Usage Efficiency:**

- **Definition**: The ratio of water used to the economic output of the business.

- **Measurement**: Tracked in cubic meters or liters of water per unit of production or


revenue generated.

- **Use**: Indicates the efficiency of water use, helps in identifying opportunities for
conservation, and mitigates potential risks associated with water scarcity.

By incorporating indicators like Carbon Footprint and Water Usage Efficiency, a business can
track and measure its environmental impact, allowing for targeted efforts to improve
sustainability performance. These indicators provide valuable insights into areas where the
business can make meaningful changes to reduce its environmental footprint.

15. Outline how a business can use life cycle management procedures to assist with
implementing sustainability practices.

Ans:- Product Design and Development:

Conduct a thorough environmental impact assessment during the design phase.

Aim for product designs that minimize resource use, energy consumption, and waste
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generation.

Consider using eco-friendly materials and production processes.

Supply Chain Management:

Evaluate and select suppliers based on their environmental performance and sustainable
practices.

Encourage suppliers to adopt sustainable sourcing and production methods.

Monitor and audit suppliers regularly to ensure compliance with sustainability standards.

Manufacturing and Production:

Implement energy-efficient manufacturing processes to reduce emissions and resource


consumption.

Adopt waste reduction and recycling programs within the production facilities.

Explore the use of renewable energy sources to power operations.

Packaging and Transportation:

Minimize packaging materials and opt for eco-friendly alternatives.

Optimize transportation routes to reduce emissions and fuel consumption.

Consider using low-impact packaging and transportation methods, such as reusable


containers or electric vehicles.

Distribution and Retail:

Implement sustainable practices in distribution centers and retail outlets, such as energy-
efficient lighting and heating.

Encourage responsible consumption among customers by providing information about


sustainable choices.

Product Use and Maintenance:

Educate customers on how to use products in an environmentally responsible manner.

Provide guidance on proper maintenance to extend the product's lifespan and reduce the
need for replacements.
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End-of-Life Management:

Design products for easy disassembly and recycling.

Establish take-back programs for used products to ensure proper disposal or recycling.

Explore options for repurposing or refurbishing products to extend their life.

16. Outline at least two barriers to introducing policies and procedures, and strategies that
can be used to address each of the barriers you identify.

Ans:- Barrier 1: Resistance from Employees

1. **Clear Communication and Employee Involvement**:

Communication**: Clearly articulate the reasons behind the new policies and procedures,
emphasizing the benefits to both the organization and its employees. Address concerns and
provide opportunities for feedback.

nvolvement**: Involve employees in the decision-making process where feasible. Seek their
input and incorporate their suggestions, demonstrating that their opinions are valued.

2. **Training and Development**:

Training Programs**: Offer comprehensive training sessions to educate employees about the
new policies and procedures. Provide resources, workshops, and demonstrations to ensure
they understand and can effectively implement the changes.

lContinuous Learning**: Implement ongoing education initiatives to keep employees updated


on policy changes and best practices. This can include regular workshops, seminars, or online
resources.

**Barrier 2: Resource Constraints**

1. **Resource Allocation and Budgeting**:

Prioritization**: Evaluate and prioritize policies and procedures based on their potential impact
on the organization's goals. Allocate resources to critical areas first, and gradually expand
implementation.

Budget Reallocation**: Consider reallocating budgets from less critical areas to support the
implementation of new policies and procedures. This might involve re-evaluating expenditures
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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
and finding cost-effective alternatives.

2. **Efficiency and Process Optimization**:

Lean Practices**: Implement lean methodologies to identify and eliminate wasteful


processes. Streamlining operations can free up resources that can be directed towards policy
implementation.

Technology Integration**: Leverage technology to automate and streamline processes where


possible. This can reduce manual labor and resource requirements, making it easier to
implement and manage policies.

By addressing resistance from employees through communication, involvement, and training,


and tackling resource constraints through prioritization and process optimization, an
organization can overcome these barriers and successfully introduce new policies and
procedures.

17. Describe the role that quality systems like ISO and Australian Standards can play in
supporting corporate sustainability.

Ans:- Frameworks like ISO and Australian Guidelines give formal articulations of quality that
associations can degree against. The measures are freely evaluated and experimentally
evaluated to guarantee that they are best practice. Australian and worldwide guidelines
relating to corporate supportability include:

• The global standards for sustainability reporting (The GRI Standards)

ISO 26000:2010 Guidance on social responsibility

The AS/NZS 3598:2014 standards

The triple bottom line of environmental quality, social equity and economic prosperity

The United Nations Sustainable Development Goals (SDG)

https://www.studocu.com/row/document/univerzitet-u-beogradu/portfolio-investment/bsbsus-
511-task-1-harry-davies/20972533

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Assessment Task 1: Checklist

Student’s name:

Did the student provide a Completed


sufficient and clear answer successfully? Comments
that addresses the
suggested answer for the Yes No
following?

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13

Question 14

Question 15

Question 16

Question 17

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

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International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M

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