1. Give me an Example of a Latent Demand and briefly explain it.

For instance, a brand-new Levi Ackerman nendoroid is a plastic

figurine with a large head and a little body. The figure is really
what I want, but I don't have the money to buy it because it's so
expensive, especially when you include in the shipping charges.
I'm dealing with late demand, which suggests that I won't be able
to fulfill my demands or wishes because of a tight budget.
2. Use your own words. Define what is Customer Service and its
importance.
Providing consumers with goods or services that satisfy their
demands is considered customer service. The main goal of any
business, especially one that depends on customers, is to keep them
happy. Customer service is essential to a company's success
because it attracts new clients and builds lasting relationships, both
of which provide positive outcomes. Additionally, customers
choose superior's requirements over those of rivals.
3. What is the importance of CRM (?)
Customer relationship management plays a crucial role in
controlling the customer acquisition activities. The organization
must actively respond to customer inquiries in order to preserve its
reputation for quality. Additionally, it boosts long-term
profitability since satisfied customers are more inclined to make
repeat purchases.