Professional Documents
Culture Documents
Testimonials
Testimonials
Testimonials are one of the most important tools a company can use
to show potential customers how valuable their products and services
are. Testimonials are a short statement that describes how a product
or service worked for a customer.
How to write a testimonial:
You want your testimonials to tell a story about your product and
business. You should consider what kind of feelings you want your
potential customers to have about your product, what challenges your
customers overcame and what value they found in using your services
or products
1- Determine what story you want to tell:
You want your testimonials to tell a story about your product and
business. You should consider what kind of feelings you want
your potential customers to have about your product, what
challenges your customers overcame and what value they found
in using your services or products.
2- Ask specific questions:
You want to guide your customers to give you the kind of
information you will include in the testimonial. Build your
questions around the story you are telling about your business
and products. Your questions should be specific and open-ended
so you can get as much information as possible.
3- Keep it short and conversational:
Your testimonial should only be two or three paragraphs, at most.
They should be written in your customer's tone so that your
testimonial doesn't seem overly formal or technical. Testimonials
are accessible, easy to understand the content that connects
with potential customers.
4- Use the customer's name and include pictures, if possible:
You want to use your customer's name for the testimonial to feel
genuine. Associating your customer's name with the testimonial
will help your future customers to put a name to the story the
testimonial is telling you.
Types of testimonials:
Examples