Hims Amc

SOUTH EAST ASIAN INSTITUTE OF TECHNOLOGY
COLLEGE OF INFORMATION AND COMMUNICATION TECHNOLOGY

National Highway, Crossing Rubber, Tupi, 9505
South Cotabato, Philippines
Chapter I
INTRODUCTION
Rationale of the Study
Technology has made human labour faster and easier in every office today.
Reducing time and effort in accomplishing tasks along with security of records are
essential for the office to survive in the modern world. Healthcare Information and
Management System (HIMS) is a computer-based system that establishes an orderly
and systematic method of managing hospital transactions more effectively and
efficiently. The healthcare industry is in need of many revolutions and turned to be
technically advanced as per those. Healthcare Information and Management System
(HIMS) is the perfect tool now widely usable by hospitals to handle a huge range of
patients and provide high-quality treatment to them. This is a hospital-wide healthcare
data management solution designed to look after various administrative (billing, bed
availability, drug store, revenue statistics) and clinical (patient record, clinical data for
research) functions.
Dr. Rogelio Garcia Memorial Hospital was established way back in 1983 of
February. On 19 July 2021, Dr. Rogelio Garcia Memorial Hospital officially transitioned
to Adventist Medical Center Iligan (AMCI)-Tupi Branch, an Infirmary private hospital with
12 beds capacity. The hospital didn't have any existing system at that time and it is said
that all transactions are done manually from keeping records, patients data records,
drug prescription and billing records. Basically, the use of a log-book is the easiest way
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they have that time. Moreover, the registration of patients is done by just writing the
patient's name, age, address and gender. Bills are generated by recording the price for
each service provided to the patient on a separate sheet and at last they all are
summed up. Diagnosis information to patients is generally recorded on the document,
which contains patient information. All this work is done manually by the receptionist
and other operational staff and a lot of papers need to be handled and taken care of.
The current manual system has a lot of paperwork. To maintain the records of
sale and service manually is a time-consuming task. With the increase in databases, It
will become a massive task to maintain the database. Requires large quantities of file
cabinets, which are huge and require quite a bit of space in the office, which can be
used for storing records of previous details. The retrieval of records of previously
registered patients will be a tedious task. Lack of security for the records. Anyone
disarranges the records of your system. Keeping track of all activities and their records
on paper is very cumbersome and error prone. It is also not economically and
technically feasible to maintain these records on paper. Observing the continuous
increase in population and number of people visiting the hospital. Primarily, the hospital
needs to aid the immediate retrievals of patients’ information, administrator access to
modify records of the patients, generating of reports (patient's history report, laboratory
reports, pharmacy reports and billing reports) in various registers and real-time
monitoring of beds availability. All this work is done manually by the receptionist and
other operational staff and lot of papers are needed to be handled and taken care of.
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Doctors have to remember various medicines available for diagnosis and sometimes
miss better alternatives as they can't remember than at that time.
Adventist Medical Center-Iligan Tupi Branch Healthcare Information and
Management System enables the hospital to develop their organization and improve its
effectiveness and quality of work. It also enables hospitals and doctors to better serve
their patients and keep their work easier to manage. All the process is stored in the
database so that they won’t be having any problem about storing and finding the
reports. Their mission is to give the best health care to all patients. Their vision is to
become better healthcare. Their goals are to continuous improvement in visibility,
competitiveness, accessibility, total health management, communication and health
education. So, it is concluded that the system should be implemented.
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General Objectives
A Healthcare Information and Management System (HIMS) is a software,
designed specifically to automate the paper-based system of Adventist Medical
Center-Iligan Tupi Branch in, which will result in substantial benefits like accurate
data can be generated automatically as well as to increase efficiency for health
care providers.
Specific Objectives
Listed below are the goals that the study intends to attain in order to
accomplish its main objective:
 To be able to create a system that saves a new record for new
patients and for old records, fast searching of patient profiles and
medical history.
 To be able to make a system that can modify records of the
patients by administrator access.
 To be able to calculate bills.
 To be able to create systems that generate reports in various
registers such as patient's history report, laboratory reports,
pharmacy reports and billing reports.
 To be able to create a system that monitors bed real time
availability.
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Scope and Limitation of the Study
SCOPE OF THE STUDY
This system focused on the healthcare information and management
system of Adventist Medical Center-Iligan Tupi Branch. The hospital does have
departments operating in a day-to-day basis. The system manages daily activities of the
hospital in all its departments such as patients` healthcare information, Laboratory tests
and diagnosis, pharmacy modules, and computation of the bill of every patient. The
following is the features of the study.
 Doctor Database
 Prescription Management
 Human Resource Database
 Bed Management
 Hospital Accounting
 Financial Reporting
 Invoicing
 Pharmacy Management
 Patient Timeline
 Patient Medical History
 Patient Payment History
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LIMITATION OF THE STUDY
The system doesn’t cover the monitoring of food ration scale for patients’ diets
and hospital, utilities expenditures, water, electricity consumption reading and reports as
well as the laundry management. And lastly, the study doesn’t need to be published
online.
Significance of the Study
As previously said, the system will involve building and designing a Healthcare
Information and Management System specifically built to replace the basic system for
hospitals and will be able to process hospital transactions effectively and efficiently. This
is done to provide a higher level of care to patients in the community.
Socio-economic significance - In this study, the proposed system will inspire other
students to develop an effective and efficient system.
Technological significance - The proposed system will introduce technology to the
hospitals that are until now adapting the manual method of hospital management. The
study will also demonstrate its relevance to the other elements stated below.
Doctors and Record section In-charge/Staffs
The system will assist Doctors and staff in processing consultations more quickly
and effectively. Because the consultation will be processed through a computerized
system, the Doctor's and staff's workloads will be reduced, resulting in greater
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convenience for everyone.
Patients
Because the system will be developed electronically, patients will be able to
request any records from the Hospital’s records section in the event of hospitalization
referrals. To obtain data files from the system, they only need to submit personal
information. This will provide them with convenience and a hassle-free consultation.
Records Section
The records facility will turn into a well-organized facility. Patients’ records will be
easy to find and less time consuming because the facility is well managed and
maintained.
Hospital - The proposed system will simplify and automate everyday tasks and can
help maximize time spent with clients thereby providing better service making it more
profitable.
Researchers - The researchers have developed their writing, analysis, and
interpretation skills needed to make a good thesis.
Future Researchers - This will benefit other researchers who wish to have similar
studies as they can get background information from the result of this study which will
serve as template to modify their research.
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Definition of Terms
Administrator – this is the main process of the system where it operates certain
function especially in the patient registration.
Authentication – this involve confirming the identity of the system user ensuring that
the access being granted for is valid.
Centralize – this is the type of computer architecture used by the researchers where
most of the processing performed is done in a central server computer.
Client Personal Computer – these are the computers being granted access for by the
computer server which stored the system application and database of the hospital.
Database - A collection of data arranged for ease and speedy search
and retrieve.
Ethernet Cable – this is the network cable used in the system in order to connect all the
existing computers to communicate with one another.
Electronic Medical records - It’s any data, which is collected and use to diagnose or
treat a patient’s health problem. This comprises of raw facts and figures that are
processed by the system to produce valuable information.
Healthcare - facilitates the provision of healthcare to patients.
Inventory – refers to the electronic method of records used by the system for storing
drugs or medicines that the pharmacy holds.
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Patient - One who receives medical treatment attention care.
Real-time – Real-time is a level of computer responsiveness that a user senses as
sufficiently immediate or that enables the computer to keep up with some external
process. Real-time is an adjective pertaining to computers or processes that operate in
real time. Real time describes a human rather than a machine sense of time.
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Flow of the Study
INPUT PROCESS OUTPUT
 Add patient’s personal  Store patient’s record  Display printable patient
information, patient’s record.
laboratory report and
Diagnosis.
 Display available beds.
 Add bed information  Check and update
available beds and allotted
beds.
 Printable receipts
 Add patient’s bills  Save patient’s bills and
calculate total payments.

 Printable prescriptions
 Store Prescriptions to
 Input patient’s medical database
prescriptions
 Update medicines and  Display medicines
 Input Medicine
inventory
information
 Update sales, update  Printable receipt

 Input sales of
inventory.
medicine
 Produce printable analysis

 View all report
report
 hospital activities
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report
CHAPTER II
Review of Related Literature and Studies
This chapter includes ideas, finished thesis, generalization or conclusion,
methodologies, and others. That will help in this chapter in familiarizing information that
is relevant and similar to the present study.
I. Related Study
i. Local Study
Dr. Amado D. Cope Memorial Hospital Patient Information
System by Barcel et al., (2017). Barcel and Rodriguez of STI College
aimed to develop a Patient Information System of Dr. Amado D. Cope
Memorial Hospital, targeted for the automation and computerization of the
hospital transaction to promote effectiveness and efficiency in terms of its
function. They also aimed to solve the problems encountered by the
hospital. They found out that updating, searching and retrieval of records
was achieved slowly, and the billing section also used the manual
computation of medical bills or payments.
Malita District Hospital Management System by Matarlo et al.,
(2018). The purpose of this study is to develop a computerized hospital

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management system that will upgrade the quality of information
management and efficiency of the hospital employees using this study.
The study was able to produce the module that would administer patient
registration and admission details; a module that would manage the
admission bills and pharmaceutical payments; and a module that could
monitor medicine inventory of the hospital pharmacy.
Furthermore, the study used the Waterfall Methodology model that
followed a linear structure starting from preliminary investigation,
requirement analysis, design phase, implementation and maintenance.
Each phase guided the researchers in the development of the study and
helped them organize the workflow of each task.
In conclusion, the researchers found out that the system could
speed up the working progress and productivity of the hospital employees.
It could also generate hospital reports that could help the users to provide
an overview of the hospital transaction within a specific date. It also
provided the facility for searching the details of the inquiring patient in the
receptionist module. The system could reduce the workloads in the
hospital resulting in better management and working performance. In
general, the study resulted in a better improvement of the hospital
transactions.
It has been recommended that there was a need to enhance the
front-end design of the system; add modules for the laboratory and
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PhilHealth; and improve billing modules, add functions to cater more
discounts and detailed enumeration of each receipt.
Barangay Villamonte Health Center Management System by
Pescadero et al., (2018). The study is proposed to be implemented in the
said barangay. It is designed for keeping and monitoring resident’s
medical information in Barangay Villamonte. By this, paper works and
manual record keeping will be minimized. Therefore, allowing the nurse
and staff to feel at ease in keeping track of patients and increasing the
number of them served. The implementation of the Barangay Health
Management System provides a quicker and more systematic way to
record the medical information of the patients. It also provides reliable and
secured personal medical records.
Every consultation or any transactions of the patients will be
recorded or stored into a database including the monitoring and updating
of the patient health records, how many patients accommodated daily,
sickness or complaints report and the medicines released. It will simply
increase the performance of medical personnel through its automated
information system.
The system got an overall result of “4.68” which indicates that the
users “Very Satisfied” with the usefulness of the Barangay Health
Management System. This means that the system meets the objectives of
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the study. It also indicates that the system is able to provide the barangay
health center a system that performs accordingly to its functions and
purpose. In other words, it has addressed the necessary automation
requirement of the center after the thorough system study.
ii. Foreign Study
Hospital Information Department (HID) using PowerBuilder by
Ren et al., (2017). Hospital information system is considered as one of the
most important branches of the Medical Informatics by the International
Academia Community, with the essence of integrating all the hospital
departments into a large information network to facilitate the whole
hospital system. Given the issue of “difficult to be hospitalized” in China, a
set of safe, stable and easy-to-handle beds resource management
information system was developed by the Hospital Information
Department (HID) using PowerBuilder, the MVC model and the Oracle
database. This system improved the efficiency of bed resource
management, enabled interdisciplinary collaboration across departments,
and significantly reduced the average hospital stay of patients.
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In Israel the system is fully implemented with work instruments that
provide clinical safety and cost containment. The system provides
practical patient-related needs: medical files, correspondence,
dictionaries, summary and reports, laboratory test results, prescription,
assessment scales and patient labels. The patient information system is
exceptionally user-friendly and thus readily accepted by the medical staff
at the hospital.
Al Akhawayn University Health Center Management System by
Ikhanjal et al., (2017). The objective of this capstone project is to create a
secure, easy-to-use application for the management of day-to-day
operations of the Health Center at Al Akhawayn University, which will help
provide efficient and effective quality health care. The application is called
“The AUI Health Center Management System'' and its main goals are to
eradicate the use of pen paper from the Health Center and automate the
administrative processes. There is nothing appealing about paper
documentation – especially filing, shuffling and stacking – and handwritten
paper easily fades. Thus, an electronic management system safeguard
against the misplacing of patient records, reduces retrieval time, enhances
organization and, most importantly, ensures accountability as every
keystroke is documented. The time-consuming nature of maintaining
handwritten records makes a visit to the Health Center a discouraging
experience. Ethically speaking, it is incumbent that the system ensures
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patient privacy and maintains doctor-patient confidentiality. On the societal
level, however, this project can be expanded so as to be deployed in
private clinics and, ultimately, overcrowded slow-moving public hospitals
all around the country.
Hospital Management System by Sawant et al., (2019). The
purpose of the project entitled as “Hospital Management System” is to
computerize the Front Office Management of hospitals to develop
software which is user friendly, simple, fast, and cost – effective. It deals
with the collection of patient’s information like add patient, update patient,
delete patient, search patient, view patient diagnosis, etc. Traditionally, it
was done manually. The main function of the system is to register and
store patient details and doctor details and retrieve these details as and
when required, and also to manipulate these details meaningfully. The
Hospital Management System can be entered using a username and
password. It is accessible by an Admin, Doctor & Receptionist. Only they
can add data into the database. The data can be retrieved easily. The
data is well protected for personal use and makes the data processing
very fast.
The Government of India has still aimed at providing medical
facilities by establishing hospitals. The basic working of various hospitals
in India is still on paper as compared to hospitals in European countries
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where computers have been put in to assist the hospital personnel in their
work. The concept of automation of the administration and management of
hospitals is now being implemented in India also, with large hospitals like
APOLLO and AIIMS in Delhi, ESCORTS in Chennai, having automated
their existing system.
Computers are not only used to increase the efficiency in all fields
ranging from fixing the appointment with the Doctor to keeping the record
of the Patient.
Since we are entering details of the patients electronically in the”
Hospital Management System”, data will be secured. Using this
application, we can retrieve a patient's history with a single click. Thus,
processing information will be faster. It guarantees accurate maintenance
of Patient details. It easily reduces the book keeping task and thus
reduces the human effort and increases accuracy speed. Hospital
Management System is essential for maintaining detail about the Doctor,
Patient, Hospital staff etc. we understand that by using the Hospital
Management System project the work becomes very easy and we save a
lot of time. Hospital administrators would be able to significantly improve
the operational control and thus streamline operations. This would enable
it to improve the response time to the demands of patient care because it
automates the process of collecting, collating and retrieving patient
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information. Accounting sometimes becomes awfully pathetic and
complex. This product will eliminate any such complexity.
Hospital Management Information Systems in Health Sector
and Development in Turkey by Demirel (2018). Information systems
play an important role in the production, sharing, storage and transmission
of information in various fields. Hospital information management systems
used in the health sector actively meet the needs of physicians,
administrators, and patients in institutional processes. Hospital information
management systems ensure that data are collected in a correct,
complete and interdependent manner. Hospital information management
systems started to be used in the 1960s. These systems can be classified
as integrated and modular systems. Integrated information systems are
divided into hospital general information systems, clinical information
systems, management information systems, and a database management
system. In another classification, hospital management information
systems are seen to include resource utilization and programming,
financial management, materials and facility management and staff
management systems. Hospital management information systems have
purposes such as providing patient satisfaction, strengthening internal
communication networks, reducing costs, and reliably storing data in a
digital environment. The development of hospital information management
systems in Turkey is based on the Health Information Systems Project,

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which was supported by the World Bank in 1990 and conducted by the
Ministry of Health. The use of hospital information systems in health
institutions has become increasingly widespread with the studies
conducted under the leadership and coordination of the Ministry of Health
after 2000 years. The purpose of this study is to evaluate the development
and functions of the hospital information management systems in the
health sector by acting from the Turkish case. The study first examined
the development and types of hospital information management systems.
The purposes of the usage and benefits of these systems have been
referred to in the study. In the second part of the study, the development
and components of hospital management information systems in Turkey
are evaluated.
Hospital information management systems are systems that collect
data from different sources, taking on functions of gathering information in
hospitals and transmitting information to administrative units. Such a
system consists of software, hardware, and the necessary communication
infrastructure and is established both on paper and computer. It permits
the efficient exchange of data with doctors and other hospital personnel
with colleagues in and out of their own institutions. Hospital information
management systems have made progress since the 1960s. These
systems, which focused on reducing costs in the 1970s, aimed at bringing
together various elements in a holistic way in the 1980s. According to this;
all detailed information about patients is kept in a system. In this way,

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physicians can make accurate diagnoses by reaching the information
about the patients instantly. This situation offers an advantage in terms of
cost and time by avoiding unnecessary medical tests to be applied to the
patient. The use of electronic patient records became widespread in the
1990s. After the 2000s, it was aimed to increase the quality of patient care
in the health sector through technological applications. Hospital
Management Information Systems are classified as integrated and
modular. Another classification incorporates staff management systems
into hospital information systems with resource utilization and
programming, financial management, materials and facility management.
II. Related Literature
i. Local Literature
Management of public healthcare facilities in the
Philippines: Issues and Concerns by Dela Cruz et al., (2019).
Public hospitals are the primary means of healthcare delivery in
developing countries. Given the pressing need for efficient health
services, it is imperative to know the extent to which a country's
public healthcare institutions meet an ever-increasing public
demand. This study aimed to assess the state of hospital facilities
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among public health care institutions in a developing country. The
results of this study show that most concerns stemmed from the
lack of financial resources, materials, equipment and technological
innovations; insufficient knowledge, skills and human resources;
and problems that related to processes and methodologies. Public
hospitals are in dire need of facility upkeep to maintain their
operations. This has become a more pressing concern because of
the very limited resources at the disposal of public hospitals. This
study also highlighted the crucial role played by the national
government in finding effective and efficient ways to address these
issues and concerns to ensure successful delivery of healthcare
services in the country.
The Quality of Healthcare System of Level 1 Hospitals in
Northern Negros Occidental by Geroso et al., (2020). Healthcare
is a primary concern of everyone. The United Nations Sustainable
Development Goals recognize the importance of healthcare,
ensuring healthy lives for all. Hence, healthcare organizations
worldwide are interested in achieving better quality and
performance. The Philippines supports this thrust towards
achieving universal health coverage. The Philippine Health Agenda
for 2016 to 2022 focuses on recognizing the advancement and
protection of public health. It has to discourse not just the universal
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and equitable delivery of health care but also the economic, social,
and environmental dimensions of health concerns. The enactment
of the Local Government Code provided that local government units
deliver public health services with the national government's
technical assistance through the Department of Health (DOH).
Thus, this study describes and compares the level of quality of
hospital healthcare system of Level 1 Hospitals in Northern Negros
Occidental in the areas of hospital management, patient care
management, and service delivery as assessed by implementers
and patients' folks when they are taken as a whole and when
grouped according to their designation. Likewise, it identified the
challenges encountered by implementers and recommendations of
patients' folks to improve the healthcare system of hospitals.
Hospital Management Systems take on improving
Healthcare Quality by Moller (2021). The healthcare industry
seeks innovative ways to aid their cause and hospitals are an
integral part of this very cause. Modern hospitals, being so huge,
look for methods and ways that can help them manage all the
services they provide in a centralized manner, they seek for a
Hospital Management System.
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An HMS can be anything from a software to a web-based
service, all aimed at providing a seamless integration of all the
information to help manage hospital areas such as the medical, the
financial and the administrative departments. These hospital
systems are built from software. The first and foremost step in
building a Hospital Management is considering all the solutions to
tackle the growing problems, creating and documenting all the
Hospital Management Solution. The solutions include: Improving
Patient Access, use of open-source hospital management system
software to create Intelligent Outpatient Scheduling, Enhancing
MRI Scans, managing ORs and timing of Labs through open-
source technologies, Automating Pre-Authorization Procedures with
the help of Artificial Intelligence, tracking of Claim Denials by
integrating Predictive Analytics into the Hospital Management
System.
ii. Foreign Literature
Hospital Management and Control System by Gupta et
al., (2019). Exponential development into ICT and Web technology
has had a significant effect upon business & infrastructure
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distribution structures of the current global economy. Electronic -
Hospital Management Systems (EHMS) offer benefits of
streamlined procedures, efficient compliance & tracking, quality
patient service, strict cost containment and expanded efficiency.
Healthcare Insurance Portability & Accountability Act (HIPAA)
provisions, that have established the standard of the healthcare
sector in management of medical reports as well as protection of
patient details. The research focused on identifying success metrics
for Hospital Information Systems (HIS), summing up current widely
accepted guidelines & procedures such as Health Level Seven
(HL7) requirements for shared communications communication,
HIS elements, etc. For several customized variants of E-HMS
Systems & HIS upon marketplace, a basic module edition of E-
HMS was meant to offer simple understanding to analysts and
business specialists. Throughout numerous positive research
articles discussed in the study, the performance indicators &
difficulties presented through positive adoption of E-HMS have
been highlighted.
The numerous success metrics and criteria of the E –
hospital management system & HIS were addressed in
corresponding segments & cases. E – HMS / HIS performance
indicators appear to differ based on leadership resources,
preparation, technological acceptance, user acceptance, etc.

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HIPAA Privacy Guidelines & HL7 / RIM systems are defined in the
form of key determinants & global regulatory benchmarks for
production & deployment of effective patient management
strategies. Specific case studies on wider E – Hospital
Management Approach / HIS framework also pave the way for
future E–Hospital Management Enhancement research.
Information technology systems in public sector health
facilities in developing countries: the case of South Africa by
Cline et al., (2018). The public healthcare sector in developing
countries faces many challenges including weak healthcare
systems and under-resourced facilities that deliver poor outcomes
relative to total healthcare expenditure. Global references
demonstrate that information technology has the ability to assist in
this regard through the automation of processes, thus reducing the
inefficiencies of manually driven processes and lowering
transaction costs. This study examines the impact of hospital
information systems implementation on service delivery, user
adoption and organizational
culture within two hospital settings in South Africa. The research
provides insight into the reasons for investing in system
automation, the associated outcomes, and organizational factors
that impact the successful adoption of IT systems. In addition, it
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finds that sustainable success in these initiatives is as much a
function of the technology as it is of the change management
function that must accompany the system implementation.
Ninety-four interviews with doctors, nurses and hospital
administrators were conducted in two public sector tertiary
healthcare facilities (in two provinces) to record end-user
perceptions. Structured questionnaires were used to conduct the
interviews with both qualitative and quantitative information.
Noteworthy differences were observed among the three sample
groups of doctors, nurses and administrators as well as between
our two hospital groups. The impact of automation in terms of cost
and strategic value in public sector hospitals is shown to have
yielded positive outcomes with regard to patient experience,
hospital staff workflow enhancements, and overall morale in the
workplace.
A Review of the Healthcare-Management (Modeling) Literature
Published in Manufacturing & Service Operations Management
by Keskinocak et al., (2019). Healthcare systems throughout the
world are under pressure to widen access, improve efficiency and
quality of care, and reduce inequity. Achieving these conflicting
goals requires innovative approaches, utilizing new technologies,
data analytics, and process improvements. The operations
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management community has taken on this challenge: more than
10% of articles published in Manufacturing & Service Operations
Management (M&SOM) in the period from 2009 to 2018 have
developed analytical models that aim to inform healthcare
operational decisions and improve medical decision making. This
article presents a review of the research published in M&SOM on
healthcare management since its inception 20 years ago and
reflects on opportunities for further research. Hospitals are major
healthcare facilities with multiple care
units, such as an emergency department (ED), intensive care units,
operating rooms, inpatient wards and also support units such as
pharmacy and radiology. One third of healthcare expenditures in
the United States occur in hospitals and there are numerous
opportunities for operational improvements, for example, in
capacity planning and management. The research published in
M&SOM on hospital operations focuses on managing the
operations of various hospital units and services, such as EDs and
inpatient wards.
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CHAPTER III
METHODOLOGY OF THE STUDY
After discussing the literature review in chapter II, this chapter discusses about
the project planning phases which will be used in the proposed system
Environment
The setting to be used in this study will be an entity level computer with an
Ethernet adapter for local are connectivity and running on a window 7 or higher
operating system.
Software Engineering Methodology
Software Development Life Cycle (SDLC)
Figure: 1.1 System Development Life Cycle (SDLC) Diagram
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The project chosen the Software Development Life Cycle (SDLC). It is providing
a standard project management framework that can improve the quality of information
systems. This tool provides a framework for guiding developers in the process of
software development. The concept of following consistent project management
framework to boost quality outcomes can be applied equally to healthcare improvement.
Planning – The first phase aimed to find the core problems and constraints occur on
the running system and to formulate goals of analyses construction and system
development that focuses on Hospital Healthcare. The researchers conducted
interviews and investigations with the hospital personnel to gather data and
requirements for the project. The researchers were provided with necessary documents
such as sample of printed forms and receipts of the hospital. In prior planning stage,
researchers observed and collected data at Adventist Medical Center-Iligan Tupi
branch.
Analysis – The researchers analysed the company’s management, workflow, looked for
problems occur within the hospital, healthcare and records. System analysis aims to
find the ideal form of application researcher built, by taking into account various factors
of issues and needs that exist on the system as specified in system planning.
Design – Since the data being gathered and analysed from the previous stage was
fixed and organized, the researchers planned the design of the project based on the
gathered requirements and data. They started designing the database layout for the
system, carefully checking that all is needed for the database is met.
30
Implementation – The next is implementation. Researchers have planned, to interpret
or translate the system application design into programming language that can
understand by computer system so the application can run and used. At this point, the
researchers had started the coding and building of the system. They also created the
diagrams and flowcharts for the system modules. The administrator, doctor, receptionist,
head nurse, pharmacist, laboratory, and billing officer modules were designed and the
workflows were visualized through flow charts. Researchers used HTML, CSS and
JavaScript for front end designing and PHP, MySQL for database and framework in
visual web implementation displayed.
Testing – Before the program tested, the program must free from error; free from errors
is a necessary testing to find errors that may occur as in the language errors, logic
errors and error analysis program. Each module was tested and the researchers
encountered that there were certain modules which had errors, and the researchers
resulted to fix the errors. The researchers conducted a test plan which allowed the
users to test the existing modules if it’s working or not. The researchers allowed the
user to use the system in order to determine if all the functions were running, and that
the objectives of the project were met.
Maintenance – After the deployment of the system on the health care services of
Adventist Medical Center -Iligan Tupi Branch, maintenance is needed on the system, if
any issue comes up and needs to be fixed or any enhancement is to be done the
developers will be taken care of it.
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Research SOUTH EAST ASIAN INSTITUTE OF TECHNOLOGY
Web-based Web-based
COLLEGE OF INFORMATION
platform AND Maintenance
COMMUNICATION
Patient programTECHNOLOGY
The Hospital
and Internet
Research Fee
and
National Highway, Crossing Rubber,
Automated
Tupi, 9505 Upgrade Doctors
Fee
development
Development healthcare FeeSelf Service
Developme South Cotabato, Philippines
timeline easy
review Pharmacist
Insurance System
Companies Project Fee
maintenance
Utility Fee Funds Simplify the
Planning/Conception-Initiation Phase
calculation of Receptionist
patient bills
Business Model Canvas Billing

Ease the bed
management Officer
Key Partners Key Activities Value Customer Customer
Propositions Relationships Segments
Pharmacy MedTech
Management
Ease the
forwarding of
Lab reports
Key Resources Channels
Cost Structure Revenue Streams
32
Gantt Chart
Year 2021
Month September October November December
Weeks 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
Phase 1
Planning
Phase 2
Analysis
Phase 3
Design
Phase 4
Implementation
Phase 5
Testing and
Integration
Phase 6
Maintenance
Legend
Finished
Undone
33
Functional Decomposition Diagram
This diagram shows the breakdown of the Healthcare Information and
management system from the high – level function, process, and organization down to
the lower level.
AMC-Iligan Healthcare Information and Management System
patient module Billing modules Pharmacy Laboratory

Admin Module
Module Module
Human Resource Add Patient Patient Manage Drug Add Lab Test
Registration Record Outpatient Bills Purchase Report
Add Patient Patient Manage

CRUD Patient
Prescription Admission Bills Inventory
reports
View Financial View Financial View

Report Report Prescriptions
System
Management
Beds
Module
Assign System
User
Add new Bed
System
Maintenance
Manage
Allotted Bed
Manage
Analysis Design Phase Available
beds 34
Use Case Diagrams
Administrato System
Management
Release Nurse
Patient
View
Financial
Reports
Human
Resources Add
Informatio Register Patient
n User
Doctor
<<Includes>>
Update
user MedTech
Patient
<<includes>
Reports > Patient
<<Includes>> Laboratory
<<Includes>> Reports
Receptionist
Update
Report
s
Add new
Patient
Prescription Manage
Drug
Purchase
Pharmacist
<<extend>>
View
Billing Beds <<Includes>> CRUD
Beds
Manage
Bills Manage
Drug
Print Inventory
Receipts
35
Use Case Activity Task Goal List
VARIABLE USE CASE DISCRIPTION

This use case describes the
Human Resources access of administrator to
Information the human resources
Personal information.
This use case describes the
control of the Administrator
System Management to the system front end and
database. The admin can
access all the modules and
activities of all users.
This use case enable
administrator to search,
Administrator View Patient Reports
view and modify patients’
medical records and
billings.
This use case enables the
administrator to add new
Register System user user, modify user access
and delete user of the
system.
This use case is used by
the administrator to
View Financial Reports describe financial status of
the hospital from its
expenses and income.
doctor to add new patients’
Add patient Reports diagnostic results that can
be used for future
checkups.
Doctor doctor to provide and save
Add Prescription prescription base on his/her
findings to be able to review
for the future use.
This use case enable doctor
Add new Patient to new Patient.

Patient Registration
Receptionist receptionist to add new
36
personal information that

can be used for future
checkups.
View Beds Availability receptionist to view
available and allotted beds.
This use case enable
receptionist to search, view
View Patient Reports
and modify patients’
personal information only.
This use case enable nurse
to search, view and modify
View patients
patients’ medical records
Nurse only.
This use case enable nurse
Release patient to release patients from
beds.
This use case describes
MedTech to search patients’
information and add
MedTech Add Patient Lab Report laboratory report of the
patient to be use by the
doctor to diagnose the
patient.
Billing officer to search
Manage Bills patients’ information and
encode all fees of the
patient to automatic
calculation.
Billing officer
Billing officer to provide
receipts paid by the patient.
Print Receipts

Pharmacist to monitor sales
of the pharmacy daily,
Pharmacist Manage Drug Purchases monthly and yearly
37

Pharmacist to monitor drug
inventory and other health
needs from the pharmacy to
Manage Drugs Inventories
the patients. The system
alerts the pharmacist if the
stocks are nearly to be
outnumber.
38
Story Board
User Login
Input user email
Input user password
Submit Button
Manage Patient and Medical Records

Download or Print
Patient List
Add new patient
Search Patient
View Patient
Payment History
Patients List
Edit Patient View Patient
Information Information
View Medical 39
History
Add Prescriptions
Input date
prescription will
be provide
Select Patient
Doctor of the
Patient
Input History of
Illness
Input to the
patients or
reminders
Select medicine to
Submit button
prescribe to the patients
Manage Beds
Add new bed

Manage
Bed
category
Add new
Bede Beds List Beds availability Edit and delete
Allotment
40
Manage Patients’ Bills
`
Bills list of the Add new
Deposit cash or
patient payment
card
Create copy of
invoice
41
Add Laboratory Report

Select Patient
Date of Lab test Name
Doctor of the
patient Report to be print
Print Report
Save report
Add report
editor
Select Type of
test temple
42
Database Design
43
Entity Relationship Diagram
44
Data Dictionary
accountant
Field Name Field Type Length Description Key
id Int 200 ID of billing officer PK
img_url Varchar 100 url of profile picture

of officer
name Varchar 100 Name of the officer
email Varchar 100 Email address of

the officer
address Varchar 100 Home address of
the officer
phone Varchar 100 phone of the officer
alloted_bed
id Int 100 ID of beds PK
number Varchar 100 Bed number
category Varchar 100 Bed category
patient Varchar 100 Allotted patient

the officer
a_time Varchar 100 Admission date
and time of patient
d_time Varchar 100 Discharge date
and time of patient
bed_id Varchar 100 Id of bed used
45
bed
number Varchar 100 Bed number
category Varchar 100 Bed category
patient Varchar 100 Allotted patient

the officer
a_time Varchar 100 Admission date
and time of patient
d_time varchar 100 Discharge date
and time of patient
bed_id Varchar 100 Bed name
Bed_category
category Varchar 100 Bed ward type
description Varchar 100 Bed description
department
name Varchar 1000 Doctors

Department name
46
description Varchar 100 Doctors

Department
description
47
diagnostic_report
id Int 100 ID of report PK
Date Varchar 100 Date of report
Invoice Varchar 100 Receipt of paid

report
report Varchar 1000 Report of
diagnostic
status Varchar 100 Diagnostic report
status
Diagnostic_report
id Int 100 ID of report PK
Date Varchar 100 Date of report
Invoice Varchar 100 Receipt of paid

report
report Varchar 1000 Report of
diagnostic
status Varchar 100 Diagnostic report
status
48
Network Design
In the network design, it shows the actual topology, structured cabling of the
system to the proposed HIM System.
Network Topology
The Network design topology that will be used will be a star topology. In a
star topology, all the clients will be connected to the central hub to control the exchange
of information coming from different end points connected to the network. The network
used wired local area network (LAN) connections.
Doctor Admin
Receptionis
Database
Server
Switch
Nurse
Med Tech
Pharmacist
49
Billing officer
DEVELOPMENT/ CONSTRUCTION/BUILD PHASE

Technology Stack
Windows
Sublime Wamp
Operatin Browser
g system Text Server
Software Specification
Language : PHP
Technology : HTML, CSS FRAMEWORK, JS AND PHP
Database : MySQL WAMP Server
IDE : Sublime Text
Operating System : Microsoft Windows 7 or higher
50
Hardware Specification
Processor : Intel Dual Core/Quad Core at least 2.0GHz or
Higher
RAM : 2GB DDR3 RAM
Hard Disk : 500 GB HDD
Program Specification
Database : MySQL Wamp Server 3.1.9 64 bit
IDE : Sublime Text 3.1.1
Browser : Chrome Version 96.0.4664.45
51
List of Modules
Administrator module
The module that manages the all-system settings, Users, and financial Activities
Patient module
Patient’s name can be listed in patient module.
From Patient’s name table individual patient information can be edited, patient history
can be seen and payment can be done. From the payment option of the patient
information of a specific patient can be seen. From the case manager option, a patient
case can be added. New patients can be created by clicking on ‘add new’ button. There
is also patient payment option.
Pharmacist module
Pharmacy Module take control of a whole pharmacy. Different options of this
module give you full freedom to organize the pharmacy.
List of Medicine:
Click “Medicine List” at the side menu. It will display List of medicines.
Add New Medicine:
Click “add new” button at the left top. A form will appear. Fill up the form and
submit.
Or, click “Add Medicine” button at side menu Medicine->Add New Medicine.
Medicine can be edited and deleted.
Prescription module
From prescription module patient can view and download their prescription.
Doctors can view, edit and download prescriptions.
Billing module
Manages all the financial transaction and reports of the hospital. User can create
payments, invoices & expenses.
Steps:
1. Create all the payment types from Financial Activities –> payment categories
at side menu.
2. Click Financial Activities –> Add Payment.
52
3. Select patient.
4. Select doctor if the patient is referred by someone.
5. Select payment procedures.
6. Submit.
Bed module
User can manage beds through this module.
Steps:
1. First create bed categories from “Bed Categories” at menu.
2. Then Add bed from “Add Bed”.
Users also can manage bed allotments through this module
Steps:
1. Check the available beds from “Beds”.
2. Go to “Add Allotment”.
3. Select an available bed and allotted dates.
4. Submit.
Lab Tests module
A module that adds, edit and view laboratory reports.
Go to “Lab Report”. To view patients’ lab test list.
Go to “Add Lab Report”. To new patient’s lab test result
Go to “Template”. To manage lab report format base on the test given to the patient.
53
References
54
CURRICULUM VITAE
ROMAR T. ANZURES
Information Technology Student
Address:
Purok. Maligaya, Brgy. Reyes, Banga,
South Cotabato
Phone: Email:
09101089889 songkunghe30@gmail.com
Summary
Web Developer specializing in front end development. Experienced with all stages of the development
cycle for dynamic web projects. Well-versed in numerous programming languages including Java, PHP,
JavaScript, CSS, MySQL. Strong background in project management and customer relations.
Skill Highlights
 Project management  Creative design
 Strong decision maker  Innovative
 Complex problem solver  Service-focused
Experience
Encoder - 08/2019 to 10/2019
DR. ROEL S. SENADOR MEMORIAL HOSPITAL, Purok 3-A, Poblacion Tupi, South Cotabato
 Obtained scanned records and uploaded into database.
 Managed documents by organizing forms, making photocopies, filing records, preparing
correspondence and creating reports.
Encoder - 01/2018 to 03/2018
SOCOTECO 1 Central Office, National Highway, Koronadal City, 9506 South Cotabato
 Completed daily data back-up to secure records.
 Provided administrative and clerical support to staff.
 Scanned documents and saved in database to keep records of essential organizational information
55
Education
College: SOUTH EAST ASIAN INSTITUTE OF TECH, INC.
(2018-Present)
Brgy. Crossing Rubber, Tupi South Cotabato
Senior High School: BANGA NATIONAL HIGH SCHOOL (2016-2018)
Brgy. Benitez, Banga South Cotabato
Junior High School: NOTRE DAME OF BANGA (2012-2013)
Brgy. Benitez, Banga, South Cotabato
BANGA NATIONAL HIGH SCHOOL (2013-2016)
Brgy. Benitez, Banga, South Cotabato
56
KYNA MARIE A. CUNA

Information Technology Student
Address:
Email:
Purok. Sto. Niño, Brgy. Cannery Site
Polomolok, South Cotabato kynamariecuna@gmail.com
Phone:
09386871664
Summary
Web Developer specializing in front end development. Experienced with all stages of the development
cycle for dynamic web projects. Well-versed in numerous programming languages including JavaScript,
CSS, MySQL. Strong background in project management and customer relations.
Skill Highlights
 Project management  Creative design
 Strong decision maker  Innovative
 Complex problem solver  Service-focused
Experience
Encoder - 09/2015 to 05/2019
DR. ROEL S. SENADOR MEMORIAL HOSPITAL, Purok 3-A, Poblacion Tupi, South Cotabato
 Obtained scanned records and uploaded into database.
 Managed documents by organizing forms, making photocopies, filing records, preparing
correspondence and creating reports.
 Completed daily data back-up to secure records.
 Provided administrative and clerical support to staff.
 Scanned documents and saved in database to keep records of essential organizational information.
57
Education
College: SOUTH EAST ASIAN INSTITUTE OF TECH, INC.

(2018-Present)
National Highway, Brgy. Crossing Rubber, Tupi South
Cotabato
Senior High School: POLOMOLOK NATIONAL HIGH SCHOOL (2016-
2018)
Octavio Village, Brgy. Cannery Site, Polomolok, South
Cotabato
Junior High School: POLOMOLOK NATIONAL HIGH SCHOOL (2013-
2016)
58
APPENDICES
A. Transmittal letter
B. Questionnaires
59
C. Map of the Research Environment
Adventist Medical Center Iligan Tupi Branch

National Highway, Poblacion Tupi, South Cotabato
Adventist Medical
Center Iligan Tupi
Branch
60
D. Questionaries
61

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SOUTH EAST ASIAN INSTITUTE OF TECHNOLOGY

COLLEGE OF INFORMATION AND COMMUNICATION TECHNOLOGY

Rationale of the Study

Management System (HIMS) is a computer-based system that establishes an orderly

and systematic method of managing hospital transactions more effectively and

efficiently. The healthcare industry is in need of many revolutions and turned to be

technically advanced as per those. Healthcare Information and Management System

patients and provide high-quality treatment to them. This is a hospital-wide healthcare

summed up. Diagnosis information to patients is generally recorded on the document,

technically feasible to maintain these records on paper. Observing the continuous

needs to aid the immediate retrievals of patients’ information, administrator access to

miss better alternatives as they can't remember than at that time.

Adventist Medical Center-Iligan Tupi Branch Healthcare Information and

become better healthcare. Their goals are to continuous improvement in visibility,

competitiveness, accessibility, total health management, communication and health

education. So, it is concluded that the system should be implemented.

A Healthcare Information and Management System (HIMS) is a software,

designed specifically to automate the paper-based system of Adventist Medical

data can be generated automatically as well as to increase efficiency for health

accomplish its main objective:

 To be able to create a system that saves a new record for new

 To be able to make a system that can modify records of the

patients by administrator access.

 To be able to calculate bills.

 To be able to create systems that generate reports in various

registers such as patient's history report, laboratory reports,

pharmacy reports and billing reports.

 To be able to create a system that monitors bed real time

Scope and Limitation of the Study

SCOPE OF THE STUDY

This system focused on the healthcare information and management

following is the features of the study.

 Human Resource Database

 Patient Medical History

 Patient Payment History

LIMITATION OF THE STUDY

Significance of the Study

is done to provide a higher level of care to patients in the community.

students to develop an effective and efficient system.

Technological significance - The proposed system will introduce technology to the

Doctors and Record section In-charge/Staffs

and effectively. Because the consultation will be processed through a computerized

convenience for everyone.

Because the system will be developed electronically, patients will be able to

Researchers - The researchers have developed their writing, analysis, and

interpretation skills needed to make a good thesis.

serve as template to modify their research.

function especially in the patient registration.

the access being granted for is valid.

most of the processing performed is done in a central server computer.

Database - A collection of data arranged for ease and speedy search

existing computers to communicate with one another.

processed by the system to produce valuable information.

Healthcare - facilitates the provision of healthcare to patients.

drugs or medicines that the pharmacy holds.

Patient - One who receives medical treatment attention care.

Real-time – Real-time is a level of computer responsiveness that a user senses as

process. Real-time is an adjective pertaining to computers or processes that operate in

Flow of the Study

INPUT PROCESS OUTPUT

 Add patient’s personal  Store patient’s record  Display printable patient

information, patient’s record.