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    Customer Satisfaction Survey Form

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    Abilash V B
    S&S Industrial Products Private Limited sent a customer feedback form to Indus Marketing to assess S&S's performance across several key parameters on a scale of excellent, good, satisfactory, and poor. The form indicated Indus Marketing rated S&S's performance as excellent across all 7 assessed parameters, including quality of product, on time delivery, quotation response time, technical capability, documentation accuracy, complaint resolution, and inquiry response speed. The overall customer satisfaction percentage calculated from Indus Marketing's feedback was 100%.

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    Customer Satisfaction Survey Form

    Uploaded by

    Abilash V B
    15 views1 page
    S&S Industrial Products Private Limited sent a customer feedback form to Indus Marketing to assess S&S's performance across several key parameters on a scale of excellent, good, satisfactory, and poor. The form indicated Indus Marketing rated S&S's performance as excellent across all 7 assessed parameters, including quality of product, on time delivery, quotation response time, technical capability, documentation accuracy, complaint resolution, and inquiry response speed. The overall customer satisfaction percentage calculated from Indus Marketing's feedback was 100%.

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    S&S Industrial Products Private Limited sent a customer feedback form to Indus Marketing to assess S&S's performance across several key parameters on a scale of excellent, good, satisfactory, and poor. The form indicated Indus Marketing rated S&S's performance as excellent across all 7 assessed parameters, including quality of product, on time delivery, quotation response time, technical capability, documentation accuracy, complaint resolution, and inquiry response speed. The overall customer satisfaction percentage calculated from Indus Marketing's feedback was 100%.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    15 views1 page

    Customer Satisfaction Survey Form

    Uploaded by

    Abilash V B
    S&S Industrial Products Private Limited sent a customer feedback form to Indus Marketing to assess S&S's performance across several key parameters on a scale of excellent, good, satisfactory, and poor. The form indicated Indus Marketing rated S&S's performance as excellent across all 7 assessed parameters, including quality of product, on time delivery, quotation response time, technical capability, documentation accuracy, complaint resolution, and inquiry response speed. The overall customer satisfaction percentage calculated from Indus Marketing's feedback was 100%.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 1

    S&S INDUSTRIAL PRODUCTS PRIVATE LIMITED

    Date:16/08/2023
    Customer Name: INDUS MARKETING

    Dear Sir / Madam,


    Kindly provide your feed back on the following parameters by ticking () appropriate boxes.

    Assessment
    # Parameters
    Excellent Good Satisfactory Poor
    1 QUALITY OF PRODUCT 

    2 ON TIME DELIVERY OF PRODUCT 

    3 TIME TAKEN FOR SUBMITTING OUR QUOTATION 

    4 OUR TECHNICAL CAPABILITY 


    CORRECTNESS OF ALL DOCUMENTS SUCH AS
    5 
    INVOICES, INSPECTION REPORTS ETC
    6 SOLVING CUSTOMER COMPLAINTS 

    7 SPEEDY RESPONSE TO YOUR ENQUIRIES 

    We value your suggestions for improvement:

    (Excellent-4, Good-3, Satisfactory-2, Poor- 0)


    Feed back given by:-
    %=4( 7)+3( )+2( ) X100 Name :Nagesha K
    28 Designation : Manager
    Department :Admin

    Signature :
    % (Satisfaction) = 100% Company Seal :

    Document No. – SS-Q-FO-003


    Date : 04-04-2023
    Revision : A

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