The document discusses the 5 Whys problem-solving technique. It involves repeatedly asking "Why?" in order to get to the root cause of a problem. By asking "Why?" five times, the true reason for the problem can be revealed so it can be addressed. An example problem given is a machine breaking down on an assembly line. The 5 Whys technique would be applied to understand why the machine broke and how to prevent it from happening again.
The document discusses the 5 Whys problem-solving technique. It involves repeatedly asking "Why?" in order to get to the root cause of a problem. By asking "Why?" five times, the true reason for the problem can be revealed so it can be addressed. An example problem given is a machine breaking down on an assembly line. The 5 Whys technique would be applied to understand why the machine broke and how to prevent it from happening again.
The document discusses the 5 Whys problem-solving technique. It involves repeatedly asking "Why?" in order to get to the root cause of a problem. By asking "Why?" five times, the true reason for the problem can be revealed so it can be addressed. An example problem given is a machine breaking down on an assembly line. The 5 Whys technique would be applied to understand why the machine broke and how to prevent it from happening again.
Lesson: Problem solving with 5 Whys 3/20 Lesson: Problem solving with 5 Whys 4/20 The 5 Whys Problem-Solving Method
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What does the technique involve?
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Why do we use that technique?
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What example of a problem to solve does the speaker give?
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