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Expertise

• Change Management
• Human Capital Development
• Strategic Communication
• Organization & Performance Management
• People & Culture Transformation

Career
• DBS : Head of Strategic Dev & Comms
• NBO – AKLTG : Senior Consultant and Master Trainer
• Danamon : HR Practioners
• SBM ITB : Assistant Lecturer

Awards & Publication


• CEO Appreciation in DBS
• Talent Danamon
• Young Researcher Award (China conference)
Yessie Fransiska Lydiana • Capitalizing Human Capital (Scopus Index publication)
• Determining Promotion Strategy (publication)
Parahyangan University | MSM ITB | DSM ITB
People Enthusiast | Coach | Trainer
Certification
@kata_missyessie
LinkedIn: Yessie Fransiska Lydiana •Human Capital Professional
•Trainer
•Project Management Professional
•Pattern of Excellence
•Public Speaking & Communication 2
WHY COMPANIES LONGING
FOR INNOVATION?
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A Boom In Customer Automated Decisions
2021 will see a boom in customer automated decisions in both the business-to-
consumer and the business-to-business markets. Customers have learned that
they can set their software to make decisions based on preferences and trends.

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INNOVATION
COLLABORATION IDEATION IMPLEMENTATION VALUE CREATION

FEEDBACK

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Emotion Ambiguity

FEEDBACK

Time Stress

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HOW DO YOU BUILD

FEEDBACK CULTURE
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BUILDING FEEDBACK CULTURE

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BUILDING FEEDBACK CULTURE

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BUILDING FEEDBACK CULTURE

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BUILDING FEEDBACK CULTURE

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BUILDING FEEDBACK CULTURE

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BUILDING FEEDBACK CULTURE

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Psychological safety is being able to show and employ
oneself without fear of negative consequences of
self-image, status or career (Kahn 1990, p. 708).
TY
F E
SA
L
G IC A
LO
HO
YC
PS

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• Mentoleransi kesalahan untuk mencari SOLUSI yang lebih realistis. Mereka
tahu bahwa siapapun bisa melakukan kesalahan dan yang terpenting adalah
mereka tahu dan memiliki jalan keluarnya.
Ciri perusahaan yang • Kegagalan sebagai proses pembelajaran. Untuk itu perlu menjadwalkan
memiliki pertemuan dimana setiap orang bisa TERBUKA menceritakan pengalaman
mereka,apa yang sudah coba mereka lakukan tapi belum berhasil, dan
psychological safety pengalaman yang mereka dapat.
• Fokus pada KEMAJUAN, bukan kesempurnaan. Ini adalah cara mudah
untuk meningkatkan kepercayaan diri semua anggota tim.
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Psychological safety is the
foundation of inclusion and
team performance and the key
to creating an innovation
culture.
It’s that safety that gives
individuals and teams the
freedom to explore,
experiment, fail and try again
without fear of reprisal.

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Thanks for being here!
NOW IT’S TIME FOR YOU TO ASK ME!

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