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1.

You are talking to a customer service representative, paying close attention to the details of your issue, asking clarifying
questions, and actively responding. What type of listening is this?

2. You are listening to your friend’s story and trying to understand their feelings and perspective without judgment. What type of
listening is this?

3. You are evaluating a political speech, analyzing the speaker's arguments, evidence, and reasoning. What type of listening is
this?

4. You are watching a movie and appreciating the dialogue, sound effects, and music composition. What type of listening is this?

5. You are listening to your friend talk about their recent breakup, and you are providing emotional support and understanding.
What type of listening is this?

6. You are in a lecture, carefully processing the information the professor is providing, analyzing the key points, and taking notes.
What type of listening is this?

7. You are at a concert, enjoying the music and feeling the rhythm and melody. What type of listening is this?

8. : When you watch a movie or a play and fully immerse yourself in the story and characters, what type of listening is this?

9. Sarah's friend is going through a difficult time. Sarah listens without judgment and offers emotional support.
10. During a lecture, Alex is evaluating the speaker's arguments, analyzing the evidence, and forming opinions about the topic.

11. John is having a conversation with his teacher. He maintains eye contact, nods in agreement, and asks relevant questions to
show his engagement.

12. John is having a conversation with his teacher. He maintains eye contact, nods in agreement, and asks relevant questions to
show his engagement.

13. Sarah is listening to her favorite podcast about history. She enjoys the storytelling and the way the host presents the
information.

14. Tom is in a therapy session, listening to his therapist. He not only hears the words but also understands the underlying
emotions and concerns of the therapist.
15. Emily is in a meeting at work, fully engaged in the discussion. She maintains eye contact, nods, and asks clarifying questions to
ensure she understands the topic.
Identify the types of listening used in the scenarios. Identify the types of listening used in the scenarios.

1. You are talking to a customer service 1. You are talking to a customer service
representative, paying close attention to the representative, paying close attention to the
details of your issue, asking clarifying questions, details of your issue, asking clarifying questions,
and actively responding. What type of listening and actively responding. What type of listening
is this? is this?

2. You are listening to your friend’s story and trying 2. You are listening to your friend’s story and trying
to understand their feelings and perspective to understand their feelings and perspective
without judgment. What type of listening is this? without judgment. What type of listening is this?

3. You are evaluating a political speech, analyzing 3. You are evaluating a political speech, analyzing
the speaker's arguments, evidence, and the speaker's arguments, evidence, and
reasoning. What type of listening is this? reasoning. What type of listening is this?

4. You are watching a movie and appreciating the 4. You are watching a movie and appreciating the
dialogue, sound effects, and music composition. dialogue, sound effects, and music composition.
What type of listening is this? What type of listening is this?

5. You are listening to your friend talk about their 5. You are listening to your friend talk about their
recent breakup, and you are providing recent breakup, and you are providing
emotional support and understanding. What emotional support and understanding. What
type of listening is this? type of listening is this?

6. You are in a lecture, carefully processing the 6. You are in a lecture, carefully processing the
information the professor is providing, analyzing information the professor is providing, analyzing
the key points, and taking notes. What type of the key points, and taking notes. What type of
listening is this? listening is this?

7. You are at a concert, enjoying the music and 7. You are at a concert, enjoying the music and
feeling the rhythm and melody. What type of feeling the rhythm and melody. What type of
listening is this? listening is this?

8. : When you watch a movie or a play and fully 8. : When you watch a movie or a play and fully
immerse yourself in the story and characters, immerse yourself in the story and characters,
what type of listening is this? what type of listening is this?

9. Sarah's friend is going through a difficult time. 9. Sarah's friend is going through a difficult time.
Sarah listens without judgment and offers Sarah listens without judgment and offers
emotional support. emotional support.
10. During a lecture, Alex is evaluating the speaker's 10. During a lecture, Alex is evaluating the speaker's
arguments, analyzing the evidence, and forming arguments, analyzing the evidence, and forming
opinions about the topic. opinions about the topic.

11. John is having a conversation with his teacher. 11. John is having a conversation with his teacher.
He maintains eye contact, nods in agreement, He maintains eye contact, nods in agreement,
and asks relevant questions to show his and asks relevant questions to show his
engagement. engagement.

12. John is having a conversation with his teacher. 12. John is having a conversation with his teacher.
He maintains eye contact, nods in agreement, He maintains eye contact, nods in agreement,
and asks relevant questions to show his and asks relevant questions to show his
engagement. engagement.

13. Sarah is listening to her favorite podcast about 13. Sarah is listening to her favorite podcast about
history. She enjoys the storytelling and the way history. She enjoys the storytelling and the way
the host presents the information. the host presents the information.

14. Tom is in a therapy session, listening to his 14. Tom is in a therapy session, listening to his
therapist. He not only hears the words but also therapist. He not only hears the words but also
understands the underlying understands the underlying

15. Emily is in a meeting at work, fully engaged in 15. Emily is in a meeting at work, fully engaged in
the discussion. She maintains eye contact, nods, the discussion. She maintains eye contact, nods,
and asks clarifying questions to ensure she and asks clarifying questions to ensure she
understands the topic. understands the topic.

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