This document outlines the escalation list for technical support at IG Networks. It provides contact information for 7 levels of support, starting with a ticketing portal and 1st level support, then specifying the roles and contact details for subsequent levels of 2nd through 7th support including Technical Leader, Technical Service Manager, Service Operations Manager, Operations Manager, and Director of Operations. Contact information includes phone numbers, emails, and mobile numbers for support in various regions including Argentina, Brazil, Mexico, Colombia, and the USA.
This document outlines the escalation list for technical support at IG Networks. It provides contact information for 7 levels of support, starting with a ticketing portal and 1st level support, then specifying the roles and contact details for subsequent levels of 2nd through 7th support including Technical Leader, Technical Service Manager, Service Operations Manager, Operations Manager, and Director of Operations. Contact information includes phone numbers, emails, and mobile numbers for support in various regions including Argentina, Brazil, Mexico, Colombia, and the USA.
This document outlines the escalation list for technical support at IG Networks. It provides contact information for 7 levels of support, starting with a ticketing portal and 1st level support, then specifying the roles and contact details for subsequent levels of 2nd through 7th support including Technical Leader, Technical Service Manager, Service Operations Manager, Operations Manager, and Director of Operations. Contact information includes phone numbers, emails, and mobile numbers for support in various regions including Argentina, Brazil, Mexico, Colombia, and the USA.
This document outlines the escalation list for technical support at IG Networks. It provides contact information for 7 levels of support, starting with a ticketing portal and 1st level support, then specifying the roles and contact details for subsequent levels of 2nd through 7th support including Technical Leader, Technical Service Manager, Service Operations Manager, Operations Manager, and Director of Operations. Contact information includes phone numbers, emails, and mobile numbers for support in various regions including Argentina, Brazil, Mexico, Colombia, and the USA.