Answer key

Unit 1 5 anna_beto@adu.com 3 1 provides 2 designs

6 07665 674 556 3 sell 4 make
Vocabulary 7 07855 334 212 5 sells 6 provide
1 1 Argentinian 8 ED4567689
4 Student‘s own answers
2 Brazilian 3 1 surname
5 2 1,300 3 32,609
3 Indian 2 Can you
4 Irish 4 500,000 5 376,820
3 (And) What‘s your
5 Japanese 6 2,900,000
4 (And) Where are
6 Mexican 5 address Grammar
7 Polish 6 What‘s your
1 1 work 2 solves
8 Spanish 4 2 your 3 his 3 manage 4 has
9 British 4 their 5 our 5 check 6 make
10 American 6 her 7 sell 8 write
2 1 American
2
2 Spain Writing 1 Nissan makes electric cars.
2 They manage a team of ten
3 Indian 1 1 is 2 is 3 am 4 is 5 is
people.
4 Irish 2 1 T 2 F 3 F 4 T 5 T 6 F 3 We have a meeting every
5 Argentina
6 Mexican
3 Sample answer Monday.
I work for Puelo Alto S.A. My 4 She works for a bank.
3 1 Title
company has three locations 5 I write the sales reports.
2 First name/Given name 6 He solves IT problems for his
in three countries. There‘s
3 Surname/Last name company.
a head office in Barcelona,
4 Nationality
5 Address
Spain, a factory in Bogotá, 3 1 do, work, work
Colombia and a warehouse in 2 have, has
6 Postcode/ Zip code
Porto, Portugal. 3 do, solve, solve
7 Passport/ID card number
I‘m a Warehouse Manager 4 do, manage, don‘t manage
8 Phone/Mobile/Cell number
in the shipping department. 5 do, check, check
9 Email address
It‘s part of the distribution 6 does, make, make
10 Marital status
division. I work in the
Grammar Reading and listening
warehouse in Porto. The
1 1A Are building is large and there 1
1B ‘m are restaurants near the Company Perfecta Cars
2A are warehouse. name
2B ‘m
3 ‘s, ‘s
Functional language Business Car manufacturer

4 Is 1 a What‘s your name, please? Head office Bonn, Germany

5 ‘re b My name‘s Elsa Wolley. Factory Chengdu, China;
6 ‘re c Good morning, how may I the UK
7 ‘s help you?
Top sales Europe, the USA
d Could you spell that,
2 1 are
please? Number of 2,500/two
2 ‘m/am staff thousand five
e I‘m here to see Mr Jones.
3 ‘s/is hundred
f Thank you. Would you like
4 are
some tea or coffee? Number of 10/ten
5 ‘s/is countries
g Yes, it‘s W-O-L-L-E-Y.
6 ‘s/is
7 are 2 2 e 3 a 4 b 5 d 6 g 7 f 2 1 F 2 T 3 F 4 T 5 T 6 T
3 1 is 3 1 see you again 3 1 work for 2 make and sell
2 are 2 Good to see 3 sell 4 have
3 are 3 are you 5 are
4 come in
4 ‘s
5 How about 4 1 a 2 an 3 an 4 a
5 is
6 No, thanks 5 a 6 an 7 an 8 an
6 are
7 ‘s
8 are Unit 2
Reading and listening Vocabulary
1 to start a new job 1 1 Production 2 check
3 4
2 1 Beto
5
Sales
Designer 6
manage
make
2 Anna
7 Specialist 8 solve
3 female
4 Mexican 2 1 c 2 b 3 d 4 a

52
 Answer key

Writing 3 1 was 2 was 2 1 F 2 F 3 T 4 F 5 T

1 3 were 4 weren‘t 3 1 b 2 b 3 a 4 b
5 was 6 weren‘t
Name Sylvie Petit 7 was 8 wasn‘t Unit 4
Job Production Engineer 4 1 What was the problem?
Company Toulouse, France 2 Were they in a meeting Vocabulary
location yesterday? 1 1 saw 2 had
Work Check the production 3 Why was the product 3 wrote 4 said
tasks processes are safe, broken? 5 made 6 went
provide technical 4 Was the delivery correct? 2 1 saw 2 went
solutions. (Have 3 wrote 4 gave
meetings with Reading
5 said 6 made
manager.) 1 holiday dates, working at
3 1 Check your spam folder.
Work Paris every month for home
2 Contact the supplier about
travel two days. 2 1 b 2 a 3 b the order.
Work Monday to Thursday. 3 1 You can 3 Send a message to the
days 2 I‘m afraid delivery company.
3 of course 4 Check that your internet
2 1 T 2 F 3 T 4 T 5 F 4 Could you works.
3 Sample answer 5 let me know 5 Ask a colleague for help.
Hi, I‘m Max. I‘m a Sales 4 1 at 6 Ask the IT department for
Manager in the head office 2 on help.
in Paris, France. I manage the 3 from, to 7 Contact the supplier by
sales team, have meetings 4 in email.
with clients, and write reports. 5 from, to 8 Ask the receptionist to
I travel to Frankfurt for two 6 at check the address.
weeks every year. I work from 7 in 4 a 8 b 6 c 1 d 7 e 5 f 2
Monday to Friday. 8 on g 4 h 3

Functional language Writing Grammar

1 1 c 2 a 3 d 4 e 5 b 6 f 1A his delivery was late 1 2 She managed a team of ten
2 1 F 2 F 3 T 4 T 5 T B send the correct order people in her job last year.
3 1 my name‘s 2 1 unhappy
3 They stopped work at 1 p.m.
2 Nice to yesterday.
2 AB 2365
3 Which department 4 You studied English two
3 ten/10
4 I‘m in weeks ago.
4 six/6
5 You started work at 9 a.m.
5 in production 3 1 c 2 a 3 d 4 b yesterday.
6 do you work
7 Nice talking 4 Sample answer 6 I travelled to work by bus
8 See you I‘m writing to complain about yesterday.
our order (Ref AB 6754) on 2 1 travelled 2 stopped
Unit 3 12th January. 3 phoned 4 said
Our order was for twenty-five 5 asked 6 went
Vocabulary computer keyboards and ten 7 had 8 gave
1 1 February 2 Spring computer screens, but seven 3 1 didn‘t come 2 Did, have
3 April 4 June keyboards were missing and 3 didn‘t arrive 4 Did, stop
5 July 6 Autumn five screens were broken. 5 didn‘t see 6 Did, make
7 October 8 November
Can you send the missing part 4 2 Did he go to New York last
2 1 A 2 E 3 - 4 D of our order and replace the week?
5 B 6 C 7 - broken items, please? 3 I didn‘t (restart the
3 2 30/06/2017 3 15/10/2006 I look forward to hearing from computer).
4 05/11/2006 5 20/02/2001 you. 4 Did you give the client a
6 12/02/2001 discount?
Best regards,
Grammar Functional language
1 1 can 2 can‘t
1 1 Where are we with planning
3 can 4 can‘t
the new project?
5 can‘t 6 can
2 We have a problem with the
2 1 Can you speak Italian? website.
2 Can we go on the business 3 We need to ask an IT
trip? Specialist for help with it.
3 Can they meet the client 4 I think we need more time.
today? 5 Yes, we‘re on schedule.
4 Can he work late tomorrow? 6 Yes, I think we can.

53
 Answer key

Listening 3 1 prepare 2 visit 4 1 can‘t make 2 client

1 1 How can I help you? 3 have 4 meeting 3 free 4 I‘m busy
2 Could I speak to Jaime, 5 write 6 minutes 5 not working 6 can‘t do
please? 7 make 8 phone
3 I‘m afraid Jaime is in a 9 write 10 report Writing
meeting. 11 visit 12 go 1 1 we meet 2 I‘d like to
4 Can I take a message? 4 1 product 2 meeting 3 can meet 4 I‘m visiting
5 Could you ask Jaime to 3 product 4 meeting 5 free on 6 can‘t do
call me? 5 product 6 product 2 1 c 2 f 3 d 4 a 5 b 6 e
6 This is Will from Zedtronica. 7 meeting 8 meeting 3 Sample answer
7 I‘ll give Jaime the message.
8 Can I help you with Grammar Hi Steve,
anything else? 1 2 We aren‘t / We‘re not I‘m busy on Monday. I‘m
2A There‘s a problem with a having a meeting not working in the office
3 She‘s visiting a client on Monday, I‘m giving a
machine.
4 I‘m writing an email presentation.
B 1 F 2 F 3 T 4 T 5 F
5 They‘re not writing the Can we meet on Thursday?
C 1 this morning meeting minutes Can you do half past ten? We
2 no 6 He isn‘t/’s not making a need to finish the meeting by
3 aren‘t phone call twelve o‘clock.
4 Katie
5 9 a.m.
2 1 is/‘s preparing Thanks,
2 are/‘re writing
Writing 3 are/‘re making Functional language
1 a broken machine, 4 am/‘m writing 1 1 c 2 b 3 d 4 e 5 a
5 is/‘s writing 6 g 7 f
bad customer service
2 1 f 2 c 3 b 4 a 5 d 6 e
6 are not/aren‘t helping 2 1 some help
7 are/‘re visiting 2 please
3 Sample answer 8 is not/‘s not/isn‘t working 3 afraid I can‘t
Dear Mr Harlson, 3 1 He is/‘s working late 4 I‘m working on
We are sorry that you had tomorrow. 5 too busy
some problems. 2 We are/‘re visiting a client 6 could ask
Can we get some more
next week. 3 1 Can/Could I ask a favour? /
3 I am/‘m not having any Can/Could you help me? /
information about the
meetings tomorrow. Can/Could I ask you for
problem? Did the technician
4 Are you visiting the supplier some help?
say sorry? Did he say when he
tomorrow? 2 Can I help you? / Do you
can return?
We‘ll phone you after we
4 2 he is/‘s having lunch with need some help?
Mark and Lucy. 3 Can/Could I ask a favour? /
speak to the technician.
3 he is/‘s having a meeting Can/Could you help me? /
We are sorry again for the about delivery dates with Can/Could I ask you for
problems you had. ExPressSupplies. some help?
Best regards, 4 he is/‘s giving a 4 Can I help you? / Do you
presentation about the new need some help?
Functional language product range.
1 1 help you 5 he is/‘s preparing for Unit 6
2 the problem a meeting with the
3 Did you Production Engineer. Vocabulary
4 can give 6 he is not/‘s not/isn‘t having 1 1 e 2 d 3 a 4 b 5 f 6 c
5 you can choose a progress meeting. 2 1 easy 2 close
6 I‘ll order 3 short 4 modern
2 1 can I help you
Listening
5 spacious 6 cheap
2 the problem 1 1 Can we arrange a meeting
3 1 d 2 f 3 a 4 b 5 c 6 e
3 try turning it off and on on Tuesday?
4 try using headphones 2 Sorry, I‘m busy on Tuesday. Grammar
3 I‘m free on Wednesday.
5 order you a new one
4 Sorry, but I can‘t do
1 1 closer
6 can collect it on Wednesday 2 more spacious
Wednesday.
3 quieter
Unit 5 5 Are you free on Thursday?
4 further
6 Let me just check.
5 more modern
Vocabulary 7 Can we do Thursday?
6 more difficult
1 1 have 2 email 8 I‘ll see you then.
3 make 4 reports 2 to postpone a meeting
5 suppliers 6 client 3 1 F 2 T 3 F 4 F 5 T 6 T
2 1 e 2 d 3 f 4 c 5 a 6 b

54
 Answer key

2 1 The city is busier than the 7 Super Cars is the most 2 2 Roger and Tom don‘t have
countryside. expensive. to give a presentation on
2 Our new office is larger than 8 Ace Cars have the lowest Monday, they have to
the old office. quality of cars. write it.
3 Trains are more expensive 3 Sample answer 3 Correct
than buses in my country. Hi Rick, 4 Jo doesn‘t have to visit
4 My new journey to work a supplier with Roger on
I compared the three car
is shorter than my old Tuesday. She can if she‘s
services.
journey. free.
5 Your new phone is smaller AtoZ Cars is cheaper than the 5 Roger doesn‘t have to travel
than your old phone. other services. It has better to Germany on Thursday, he
6 London‘s metro is more quality than Ace Cars but has to travel on Wednesday.
old-fashioned than New worse than Super Cars. It has 6 Roger has to give a
York‘s metro. the worst service. presentation on Thursday.
3 2 If we order today, we‘ll save Super Cars is more expensive 3 1 Download 2 Check
money. than the others. It has the best 3 Click 4 Send
3 If he sells more, he‘ll make quality, but worse service than 5 Don‘t forget
more money. Ace Cars. It also has a bigger
4 If they buy this package, it minimum order than the other Reading and listening
will cost more. companies. 1 1 c 2 b 3 d 4 e 5 a
5 If she goes on holiday, she‘ll Ace Cars is cheaper than Super 2 late deliveries
miss the meeting. Cars but more expensive than
6 If we choose the business AtoZ Cars. It has the worst
3 1 F 2 T 3 T 4 F 5 T
package, it will/‘ll cost $45 quality, but the best service. It Writing
a month. has a smaller minimum order
1 A
4 1 buy 2 will/‘ll get than the other companies.
2 1 F 2 T 3 F 4 T 5 T
3 buy 4 will/‘ll deliver I think we should choose Ace
5 deliver 6 will/‘ll get Cars because it has the best 3 1 Send 2 ask
service and smallest minimum 3 Remember 4 click
Reading order. 5 Request 6 Check
1 Quotes for the new IT system 4 Sample answer
Functional language
2 1 the best 2 worse To change your employee
3 better 4 the worst 1 1 let‘s look 2 can see profile:
5 the best 6 better 3 slide shows 4 you look at
1 Click on the intranet. Find
7 worse 8 the worst 5 on the slide 6 the fourth
the HR page and enter your
9 the best 10 better 2 a 3 c 4 d 5 e 2 employee ID number and
11 worse 12 the worst 3 1 c 2 a 3 d 4 e 5 b password.
3 Fenflow 4 B 5 C 3 D 1 E 2 2 Find and click on ‘Edit
4 Employee Profile‘. Enter
*** ** * Unit 7 your details (job title,
department, etc.) Check all
Quality PBR Fenflow Senex Vocabulary the information is correct.
Price Fenflow Senex PBR 1 1 approve 2 supplies 3 Click ‘Submit‘ to compete
Service Fenflow PBR Senex 3 enter 4 notify your profile. If you have any
5 issue 6 request problems, send an email to
Writing 2 1 supplies helphr@pltyp.net.
2 notifies, request
1 say which car company is best
3 enters Functional language
2 Suggested answers 4 approves 1 1 OK, but I‘m not totally
1 Ace Cars is cheaper than 5 receives convinced.
Super Cars, but more
expensive than AtoZ Cars.
3 1 excellent 2 clear 2 That‘s interesting. Tell me
3 unreliable 4 simple more.
2 Super Cars has the best 3 Why don‘t we ask HR to find
5 complicated 6 efficient
quality. someone?
7 reliable 8 poor
3 AtoZ Cars has the worst 4 That‘s a good idea.
service. Grammar 5 Why not ask finance for
4 AtoZ cars has a smaller
minimum order than Super
1 1 doesn‘t have to more money?
2 have to 6 I‘m not sure about that.
Cars, but a bigger minimum 7 I think we should hire a new
3 Do, have to
order than Ace Cars. person.
4 Does, have to
5 Ace Cars has the best
5 don‘t have to
service and the smallest
6 have to
minimum order.
6 Super Cars has the biggest
minimum order.

55
 Answer key

2 Giving ideas: sentences 3, 5, 7 3 2 will/‘ll have Functional language

Responding to ideas: 3 won‘t continue 1 1 happy 2 job
sentences 1, 2, 4, 6 4 will, move 3 means 4 future
5 won‘t write
3 1 we should hire a new
6 will provide
5 fantastic 6 done
7 result 8 Remember
person
2 me more
7 will improve 2A/B
8 will hire 1 b 2 a 3 b
3 don‘t we ask HR to find
someone Reading 3 1 Try to reply to emails
4 not sure about that
5 not ask finance for more
1 negotiated with regularly.
managers, relocated to a 2 Well done on the
money presentation.
different office
6 but I‘m not totally 3 Great job finding the new
convinced 2 1 T 2 F 3 T 4 F 5 T
client.
7 ‘s a good idea 3 1 a 2 b 3 c 4 Remember to attend
meetings.
Unit 8 Writing 5 Well done on your idea. This
1 improve client and employee means we can save money.
Vocabulary experience 6 Try to ask the supplier for a
1 1 manufacturing 2 lower price.
2 demand
Project To automate the
3 out of stock
aim payment system
4 in stock
5 standard model Time to Three months
6 custom model complete
7 inspection Stage 1 Test three software
8 lead time packages
2 1 out of stock Stage 2 Ask employees
2 standard model which package they
3 lead time think is best
4 in stock Stage 3 Choose the package
5 manufacturing Result Payment system
6 demand will be easier to use
7 inspection and it will reduce
8 custom model work in the finance
3 1 review 2 automate department
3 work 4 upgrade
5 outsource 6 negotiate
3 Sample answer
7 relocate 8 save This project will improve the
company website. It will take
Grammar six months to complete.
1 1 takes 2 isn‘t Firstly, we‘ll ask employees
3 Is 4 takes and clients about the website.
5 Do, need 6 doesn‘t need Then we‘ll have meetings with
7 is 8 Does, take the managers and agree on
2 1 The rent was cheaper last the website changes. Finally,
month. we‘ll ask the digital designers
2 Did you work remotely and IT team to change the
yesterday? website.
3 He didn‘t finish the report The result is that clients will
yesterday. buy more services on our
4 The client made changes to website.
their office costs.
5 We sold more cars last year.
6 We gave the client a new
software package.
7 Did he negotiate the price?
8 I bought LED lights to save
energy.

56
 Answer key

Pronunciation 3 What does he do?

4 What do they do?
3 1
2
We‘re having
She‘s going
5 How often do you travel?
Unit 1 3 He‘s waiting
4 I‘m preparing
1.2 The alphabet Unit 3
5.3 /ɪ/ and /iː/
1 3.1 can and can‘t
1A /ɪ/: big, fix, give, gym, ill, print
A O E U I Y B K M QW Z C 1 3 is stressed /iː/: beach, feel, key, read,
F D H S J P V N G X T L R 2 1 Can you 2 Can she screen, speak

3 2 BBC 3 HTC 4 BMW

3 Can we 4 Can it 2B 1 live 2 leaving 3 feel
5 IBM 6 KFC 7 JBL
3 1 can‘t 2 can 4 Tim 5 his 6 seat
8 CBS 9 HBO
3 can 4 can‘t 3 1 living 2 leave 3 team
5 can‘t
4 2 CD 3 DJ 4 GPS 4 seat 5 fill
5 USB 6 VIP 7 SOS 3.2 Ordinal numbers
Unit 6
8 DVD 9 DNA 1 2 first 3 twelfth
5 1 www.blk.mx 4 third 5 second 6.1 The vowel /ə/
2 service@u-bio.es 6 fifth 7 seventh 1A 1 bigger 2 darker
3 t_barcis@parq.pl 8 tenth 9 sixth 3 large 4 cheap
4 E-DATA@media.de 10 eighth 11 eleventh 5 later 6 older
5 S_SMITH@mux.com.ie 12 ninth 7 short 8 noisier
6 www.hjbs.ar 3 1 5th, 2018 2 11th, 2020 9 quiet 10 happier
6 1 Thanse 3 14th, 2000 4 30th, 1970 2A 1 faster 2 short
2 Geoffrey 5 28th, 2016 6 3rd, 1998 3 higher 4 noisy
3 Leicester 7 24th, 2015 8 1st, 2004 5 lighter 6 newer
4 ✓ 9 22nd, 2030 10 6th, 1980
5 Ashlynne 4 1 50th 2 70th 6.3 /æ/ and /ʌ/
6 Barwicki 3 40th 4 13th 1A /æ/: bad, bank, brand, have,
7 Loeng plan, that
8 Rodriguez Unit 4 /ʌ/: bus, just, lunch, one, plus,
9 NTVGO touch
4.1 The -ed ending
1.3 Plural -s 2A 1 app 2 but 3 cap
2A/B
2A/B /t/ asked, fixed, helped,
4 match 5 truck
/s/ breaks, nights, restaurants worked
3A 1 up 2 cap 3 cup
/z/ codes, employees, jobs, 4 truck 5 app
/d/ called, changed,
locations complained, planned 4A /æ/
/ɪz/ addresses, offices, /ɪd/ accepted, ended, provided, 1 standard, package
workplaces wanted 4 (can), contract, attachment
5 manage, international
Unit 2 3A 2 helped 3 wanted
/ʌ/
4 worked 5 provide
2 hundreds, products
2.2 Numbers
4.3 ‘th‘ as /θ/ and /ð/ 3 summer, months
2 4, 11, 12, 14, 18, 23, 29, 30
1A /θ/ birth, month, nothing,
3 2 30 3 90 4 17 5 15 thanks, think, thirty Unit 7
6 40 7 18 8 60 9 13 /ð/ that, there, they, this, 7.2 /aɪ/ and /eɪ/
4 2 327 964 together, with
1A /aɪ/ light, nine, sign, type,
3 989 224 4 1 free 2 three white
4 691 458 757 3 eighth 4 eight
5 02 597 335 08 /eɪ/ day, great, late, make,
5 they 6 day train
6 32 011 775 93 7 thanks 8 think
5 2 3✓65 3 1,2✓38 2A /aɪ/
2 Items
4 43,6✓50 5 3✓37,5✓14 Unit 5 4 find
6 4,8✓10,7✓13
5.1 /ŋ/ and the Present /eɪ/
2.3 Questions Continuous 1 April
1A 1 Do they 2 Do you 1A 2 thing 3 everything
3 paid
3 Do we 4 Does she 5 they, say, (again)
4 spring 5 marketing
5 Does he 6 building 7 evening 7.3 /l/ and /r/
2 1 Does it 2 Do you 8 washing 1A 2 lunch 3 red
3 Does he 4 Do we 4 let 5 lift
5 Do they 6 ring 7 rent
3 1 Where do you live? 8 left 9 ready
2 Where does she live? 10 room

57
 Answer key

2A 1 lead 2 right
3 wrong 4 low
5 correct
3A 1 read 2 collect
3 correct 4 long
5 wrong 6 low
7 light 8 right
4A 1 include 2 delivery
3 screens 4 excellent

Unit 8
8.2 Pronouncing the
letter ‘o‘
1A /ɒ/ box, copy, job, shop
/əʊ/ clothes, home, program,
show
/ʌ/ love, month, money, other
2A /ɒ/
1 sorry, product
2 often
3 on
/əʊ/
1 don‘t
2 hotel, Poland
/ʌ/
1 product
3 come, Monday
3A 1 stopped 2 documents
3 total 4 colour
5 postpone

8.3 The vowel /ɜː/

1A 1 first 2 turn
3 work 4 sir
5 serve 6 world
7 further 8 word
9 term 10 birth
2 1 ten 2 walk
3 first 4 save
5 worked 6 term
3A 1 purchase 2 confirmed
3 workers 4 return
5 third/3rd 6 person

58