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CHAPTER 1-Introduction To Management
CHAPTER 1-Introduction To Management
OF CHAPTER 1:
INTRODUCTION TO
MANAGEMENT MANAGEMENT
(MGT 162)
After completing this chapter, students should
be able to:
Measuring managerial
performance
Management functions
INTRODUCTION
TO
MANAGEMENT Managerial levels
Management skills
Managerial roles
• “The process of administering and
coordinating resources effectively,
efficiently, and in an effort to achieve the
goals of the organization” (Lewis)
A B
wasted. area of high productivity
C D
Neither effective nor
Efficient but not effective.
efficient, goals are not
No wasted resources, but
achieved, resources wasted
goals not achieved.
in the process.
Low
Poor Good
Resource Utilization
(Efficiency)
THE MANAGEMENT FUNCTION
• Management is a process that contains several functions. It comprises of the
activities of Planning, Organizing, Leading & Controlling (POLC).
LEADS TO
3 Basic skills
Top H T C
H C
T
Middle
C
Lower H T