DSM-200520-SP-10 Recommended Implementation Plan For Basic Data

Downstream Manufacturing Restricted
MBAM Code and Number: Recommended Implementation Plan

Document Number:
MAN.20.05 Make Product - for Basic Data
Ensure Plan Delivery DSM-2005020-SP-10
Shell Downstream Manufacturing
Recommended Implementation Plan

for Basic Data
Table of Contents
1. Applicable Controlling 3.8 Recommended Site Specific
Documents................................ 2 Implementation Plan..................... 4
2. Introduction .............................. 2 4. Recommended Competency ... 5
3. Recommended Implementation 5. Recommended Initial

at Manufacturing Sites ............. 2 Implementation Assessment
3.1 General......................................... 2 Plan ........................................... 6
3.2 Business Case ............................. 2
3.3 Recommended “Implemented by
6. Recommended Applicability of
When” Timing ............................... 3 Controlling Document(s)
3.4 Impact on Existing or Previous (Global, Region, Legal Drivers,
Standards or Controlling etc.)............................................ 6
Documents ................................... 3
3.5 Impact on Business Plan.............. 3 7. Any Other Pertinent
3.6 Recommended Training Plan....... 4 Information ............................... 7
3.7 Recommended Communication
Plan .............................................. 4
Version: 1.0 Date: April 2010 Custodian: DME/4 ECCN: EAR99 Page: 1 of 7
Mar 18, 2010

Printed _______________ Printed copies are uncontrolled
Printed copy should not be used more than 1 month after printed date
Document Number:
1. Applicable Controlling Documents
This Specification is a Recommended Implementation Plan for the Downstream Manufacturing (DSM)
documents listed below. This document contains suggested implementation information that may be
used for input and tailored for use when developing the outline for a generic implementation schedule
and site plan for and assessment of the potential impact of the implementation of a Controlling
Document.
DSM-2005020-ST Basic Data
2. Introduction
1. The Controlling Document(s) provides requirements that govern the generation, reporting and
ownership of Basic Data from key units at Downstream Manufacturing (DSM) sites.
2. The objective of the Controlling Document(s) is for DSM sites, in particular site Manufacturing
Technology groups, to be accountable to validate that the Basic Data is accurate and reflects the
plant operation. The purpose of this ST is to assist the DSM sites to maintain and improve (where
appropriate) the quality of information that is placed into planning, scheduling and accounting tools
for optimal operation of sites within safe operating and emission limits. This in turn improves the
quality of site plans, schedules, operating instructions, catalyst selection and ultimately the
profitability of DSM sites.
3. Recommended Implementation at Manufacturing Sites
3.1 General
Manufacturing Sites are required to develop appropriate processes or procedures to ensure

implementation of Controlling Documents that have been adopted at the Sites. These shall
include a definition of responsibilities by role to accomplish the requirements of the Controlling
Document. Additionally, the Sites are responsible for initial and refresher training of personnel
to ensure initial and continuing proficiency regarding the Controlling Document’s requirements.
3.2 Business Case
Have benefits of the Controlling Document(s) been quantified? Yes No

Economic impact? Loss avoidance? Increase profitability? Yes No
Specify
Site approaches to providing accurate data to optimization tools and accounting systems
currently vary, resulting in economic impacts and inefficient local practices. Margin Variance
Analysis (MVA) attributed more than $240M sub-optimal performance to basic data issues in
2008. The issues identified through MVA exist in all M regions. A 2007 Shell Internal Audit
identified a red finding related to basic data management in M sites: Regular monitoring and
appraisal of basic data and the Supply / M interface not working as intended because of lack of
awareness or prioritizing other activities ahead of basic data support tasks.
Mar 18, 2010

Document Number:
Reduction of risk? Risk been quantified using the Risk Assessment Matrix? Yes No
If yes, specify
3.3 Recommended “Implemented by When” Timing
Describe the “Implemented by When” timing requirements and supporting logic.

Complete implementation by year end 2011.
3.4 Impact on Existing or Previous Standards or Controlling Documents
Does this replace any other Standards and/or Controlling Documents? Does this impact a
portion of an existing Controlling Document? Yes No
If yes, specify the Standards and Controlling Documents that are replaced. Is there a plan to
withdraw the impacted Controlling Documents? Also, specify how this is being communicated
to the Sites?
3.5 Impact on Business Plan
3.5.1 Implementation Impacts

Are the costs and resources associated with implementation identified
and quantified? Yes No
Are these in the approved Business Plan (T&R)? Yes No
If yes, specify
Sites are expected to perform a gap assessment to determine their site dependant
implementation costs. A gap assessment spreadsheet has been developed to
assist the sites.
3.5.2 Sustaining Impacts

Are the costs and resources associated with sustaining the requirements of the
Controlling Documents identified and quantified? Yes No
Are these in the Business Plan (T&R)? Yes No
If yes, specify
Sites are expected to perform a gap assessment to determine their site dependant
sustainable costs.
Mar 18, 2010

Document Number:
3.6 Recommended Training Plan
The information in this section should be linked to the information contained in the Competency
Section later in this Recommended Implementation Plan.
Are training requirements identified? Yes No
Training material available? Yes No
If yes, specify
The Global Project Lead is developing implementation plan and site roll-out pack.
Is training needed one time as part of implementation? Yes No
Should new personnel or others new to this role get this training? Yes No
How often should training be done?
Initially with roll out and, subsequently, when someone new to the role is being trained as
replacement.
Objectives of training?
Gain understanding of requirements of ST.
What are training target audiences?
Basic Data Coordinator, Site Technology Manager
Preferred training medium?
Initially a centrally coordinated telecom, but after roll out by conducted by site personnel.
3.7 Recommended Communication Plan
Formal notice to Site employees? Yes No

Formal notice to tenant companies (i.e. third parties) that reside in the Site? Yes No
Formal notice to contractors that supply labour? Yes No
3.8 Recommended Site Specific Implementation Plan
Are there recommended Site specific plans for implementation, such as recommended specific
milestones during implementation, identified implementation resources, recommended timing,
and/or Site specific roles that may be dependent on site size, etc.?
Yes No
If yes, specify
There is no centrally driven site specific plan; complete implementation for all sites is expected
by YE 2011.
Site implementation should be driven by the gap assessment that each site should do against
the ST, and implementation timing should be set using the Site Business Improvement Plan
(BIP). A gap assessment spreadsheet that may be used to assist with the gap assessment is
available on the ST’s MMS web page.
Regional teleconferences with impacted site personnel are planned by ME&S to clarify
requirements.
Mar 18, 2010

Document Number:
4. Recommended Competency
Are there recommended competencies associated with these documents? Yes No

If yes, specify those likely affected by job type or role:
The Site Leadership Team should have “Awareness” level skill and this may be obtained by reviewing
the Basic Data Standard.
The manager of the Basic Data Coordinator (typically the Technology Manager) should have
“Knowledge” level skill and this may be obtained through reviewing and developing a basic
understanding of the requirements and guidance contained within the Basic Data Standard and its
supporting Recommended Practice.
The following are recommended competencies for the Basic Data Coordinator:
Awareness
MSD Specific Accounting Practices
Basic data units process understanding (hydrocrackers, reformers, etc.)
Knowledge
Product & Product Quality Management
Supply Chain Basic Data & Crude Assay Management
Communicates and Persuades
Uses Computer and Communications Systems
Manages Business Performance
Business Planning and Evaluation
Manages Knowledge and Information
Focuses Externally
Stakeholder Engagement
Process Unit Support
Process Design & Concept Development
Energy & Utilities
Separation (Incl. Distillation)
Site Organization & Management Systems
Process Unit Operations
Process Support – Define Operating Modes
Skill
Site Configurations & Processes
Analyses and Solves Problems
Team Working
Modelling and Analysis of Surface Production & Process Systems
Mar 18, 2010

Document Number:
Mastery
N/A
5. Recommended Initial Implementation Assessment Plan
What are the recommended initial implementation assessment plans to ensure the Standard and
Supporting Controlling Documents have successfully been implemented and are effectively being used?
Who should perform the assessment? Suggested assessment questions?
Specify
Telecons to site nominated Basic Data Coordinators from Central Project Lead asking about BIP stage
gates.
6. Recommended Applicability of Controlling Document(s) (Global,

Region, Legal Drivers, etc.)
Applicable Region(s)
All Other
If Other, specify
Restricted Manufacturing Sites? Yes No

If yes, specify
Controlling Document(s) should be accessible to (check all that apply):

Global Manufacturing (all sites and personnel)
Shell Global Solutions
Joint venture sites (as identified by the MLT)
Specify
Motiva sites
Other (e.g. CRI or as identified by the MLT)

Specify
Any Sites where implementation or all or part of this Controlling Document(s) is legally
mandated? Yes No
If yes, specify
Mar 18, 2010

Document Number:
7. Any Other Pertinent Information
N/A
Mar 18, 2010


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Downstream Manufacturing Restricted

MBAM Code and Number: Recommended Implementation Plan

Shell Downstream Manufacturing

Recommended Implementation Plan

2. Introduction .............................. 2 4. Recommended Competency ... 5

3. Recommended Implementation 5. Recommended Initial

Mar 18, 2010

1. Applicable Controlling Documents

3. Recommended Implementation at Manufacturing Sites

Manufacturing Sites are required to develop appropriate processes or procedures to ensure

3.2 Business Case

Have benefits of the Controlling Document(s) been quantified? Yes No

Mar 18, 2010

3.3 Recommended “Implemented by When” Timing

Describe the “Implemented by When” timing requirements and supporting logic.

3.4 Impact on Existing or Previous Standards or Controlling Documents

3.5 Impact on Business Plan

3.5.1 Implementation Impacts

3.5.2 Sustaining Impacts

Mar 18, 2010

3.6 Recommended Training Plan

3.7 Recommended Communication Plan

Formal notice to Site employees? Yes No

3.8 Recommended Site Specific Implementation Plan

Mar 18, 2010

Are there recommended competencies associated with these documents? Yes No

Mar 18, 2010

5. Recommended Initial Implementation Assessment Plan

6. Recommended Applicability of Controlling Document(s) (Global,

Restricted Manufacturing Sites? Yes No

Controlling Document(s) should be accessible to (check all that apply):

Other (e.g. CRI or as identified by the MLT)

Mar 18, 2010

7. Any Other Pertinent Information

Mar 18, 2010

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