Professional Documents
Culture Documents
Mt. Collins 2U Users Guide v1.00 20220330
Mt. Collins 2U Users Guide v1.00 20220330
Mt. Collins 2U Users Guide v1.00 20220330
Document Issue 1.00 Ampere Computing Proprietary and Confidential AMP 2021-0034
Mt. Collins 2U User Guide and Hardware Maintenance Manual
Ampere Computing reserves the right to change or discontinue this product without notice.
While the information contained herein is believed to be accurate, such information is preliminary, and should not be relied upon for
accuracy or completeness, and no representations or warranties of accuracy or completeness are made.
The information contained in this document is subject to change or withdrawal at any time without notice and is being provided on an
“AS IS” basis without warranty or indemnity of any kind, whether express or implied, including without limitation, the implied
warranties of non-infringement, merchantability, or fitness for a particular purpose.
Any products, services, or programs discussed in this document are sold or licensed under Ampere Computing’s standard terms and
conditions, copies of which may be obtained from your local Ampere Computing representative. Nothing in this document shall operate
as an expressed or implied license or indemnity under the intellectual property rights of Ampere Computing or third parties.
Without limiting the generality of the foregoing, any performance data contained in this document was determined in a specific or
controlled environment and not submitted to any formal Ampere Computing test. Therefore, the results obtained in other operating
environments may vary significantly. Under no circumstances will Ampere Computing be liable for any damages whatsoever arising out
of or resulting from any use of the document or the information contained herein.
Ampere Computing
4655 Great America Parkway, Santa Clara, CA 95054
Phone: (669) 770-3700
https://www.amperecomputing.com
Ampere Computing reserves the right to make changes to its products, its datasheets, or related documentation, without notice and
warrants its products solely pursuant to its terms and conditions of sale, only to substantially comply with the latest available datasheet.
Ampere, Ampere Computing, the Ampere Computing and ‘A’ logos, Altra, and eMAG are registered trademarks of Ampere Computing.
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their respective holders.
Contents
1. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1. Safety and Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2. USA FCC Verification Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2.1. Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3. Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4. Notices for Canada (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5. Japanese Voluntary Control Council for Interference (VCCI) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6. Australia and New Zealand Class A Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.7. CCC Class A Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.8. European Union Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.9. Taiwanese Class A Warning Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.10. Notice for Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.11. Belarus Kazakhstan Russia Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.12. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2. Warnings & Safety/Warnungen&Sicherheit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.1. Important Safety and Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2. Wichtige Sicherheits- und Übereinstimmungsinformationen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2.1. Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2.2. Sicherheitsvorkehrungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.3. Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4. Sicherheitsanweisungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.5. Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.6. Symbole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.7. Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.8. Sicherheihtshinweise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.9. Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.10. Warnungen und Vorsichtsmaßnahmen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.11. Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.11.1. Preventing Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.11.2. Grounding Methods to Prevent Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.12. Elektrostatische Entladungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.12.1. Verhinderung Elektrostatischer Entladungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.12.2. Erdungsverfahren zur Verhinderung von elektrostatischen Entladungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2. Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.1. High Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Document Issue 1.00 Ampere Computing Proprietary and Confidential 3
Mt. Collins 2U User Guide and Hardware Maintenance Manual
Figures
Figure 1: Front View of Mt. Collins 2U Server (12 LFF SAS and SATA HDDs Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2: Front View of Mt. Collins 2U Server (24 SFF SAS/SATA and NVMe Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3: Rear View of Mt. Collins 2U Server with HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 4: Rear View of Mt. Collins 2U Server without HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 5: Front Panel of Mt. Collins 2U Server (12 LFF SAS and SATA HDDs Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 6: Front Panel of Mt. Collins 2U Server (24 SFF SAS and SATA HDDs Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 7: Mt. Collins 2U Server Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 8: Parts List (12 LFF SAS and SATA HDDs Configuration with Rear HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 9: Parts List (24 SFF SAS/SATA and NVMe Configuration without Rear HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 10: Parts List (12 SFF SAS and SATA HDDs Configuration without Rear HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 11: Removing the Ear Handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 12: Removing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 13: Removing the System Air Duct – Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 14: Removing the System Air Duct – Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 15: Removing the OCP Air Duct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 16: Removing the 12x HDD Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 17: Removing the 24x NVMe Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 18: Removing the Rear HDD Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 19: Memory Topologies Supported by Altra/Altra Max. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 20: Removing a DIMM Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 21: Removing a PCIe Riser Module – Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 22: Removing a PCIe Riser Module – Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 23: Removing a LP PCIe Riser Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 24: Removing a FHFL PCIe Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 25: Removing a PCIe Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 26: Removing a Riser Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 27: Removing a LP PCIe Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 28: Amphenol Connector G88MP08102KEU on Mt. Collins Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 29: Wiring Diagram for the Amphenol G88MP08102KEU Connector on Mt. Collins Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 30: Installation Slots for PCIe Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 31: Removing a CPU Heat Sink – Type 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 32: Removing a CPU Heat Sink – Type 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 33: Removing a 3.5-inch Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 34: Removing a 2.5-inch Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 35: Removing a Power Supply Unit (PSU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 36: Installing a Power -Supply Unit (PSU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 37: Removing an OCP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Document Issue 1.00 Ampere Computing Proprietary and Confidential 9
Mt. Collins 2U User Guide and Hardware Maintenance Manual
Tables
1. Regulatory Information
1.1. Safety and Regulatory Compliance
For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking,
and Rack Products, available online.
1.2.1. Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance
with FCC Rules and Regulations.
1.3. Class A
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
1.12. Safety
Before installing this product, read the Safety Information.
2.2.2. Sicherheitsvorkehrungen
Überwachen Sie folgende Sicherheitsvorkehrungen wenn Sie die Anlage aufbauen.
• Folgen Sie allen Warnungen und Anweisungen die auf der Anlage stehen.
• Stellen Sie sicher dass die Spannung und Frequenz der Stromquelle der Spannung und Frequenz auf dem Etikett mit den
elektrischen Nennwerten auf der Anlage entspricht.
• Stoßen Sie niemals Objekte jedweder Art durch Öffnungen in der Anlage.
• Fremde leitende Objekte können einen Kurzschluss verursachen der zu Feuer, Elektroschock oder Schaden an der Anlage führen
kann.
11. If the equipment is not used for a long time, disconnect the equipment from outlet to avoid damage to the system by transient
voltages.
12. Do not spill liquids onto equipment; this may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should only be opened by qualified service personnel.
14. If any of the following situations arises, have the equipment checked by qualified service:
a) The power cord or plug is damaged.
b) Liquid seeped into the equipment.
c) The equipment has been exposed to moisture.
d) The equipment does not work well or operation does not match behavior described in user's manual.
e) The equipment has been dropped or damaged.
f) The equipment has obvious signs of damage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE TEMPERATURES EXCEED 70°C (158°F); IT MAY DAMAGE THE
EQUIPMENT.
2.4. Sicherheitsanweisungen
1. Bitte lesen Sie diese Sicherheitsanweisungen sorgfältig.
2. Bitte behalten Sie dieses Handbuch für eine spätere Bezugnahme.
3. Bitte trennen sie vor dem Reinigen die Anlage von der AC-Steckdose.Verwenden Sie zum Reinigen keine Spray oder
Flüssigwaschmnittel.Verwenden Sie zum Reinigen Leintuch oder Stoff.
4. Die Steckdose muss für steckbare Geräte in der Nähe der Anlage installiert werden und einfach erreichbar sein.
5. Halten Sie Feuchtigkeit von der Anlage fern.
6. Stellen Sie die Anlage bei der Inbetriebnahme auf eine sichere und ungefährliche Oberfläche.Ein Sturz oder Fall könnten
Verletzungen verursachen.
7. Öffnungen in der Anlage sind für die Luftzirkulation und schützen die Anlage vor Überhitzung.Verdecken Sie die Öffnungen nicht.
8. Stellen Sie sicher dass die Stromspannung der Stromquelle der Nennspannung entspricht.
9. Legen Sie das Stromkabel auf eine Weise dass niemand darauf treten oder darüber stolpern kann.Legen Sie keine Gegenstände auf
das Stromkabel.
10. Alle Achtungs- und Warnhinweise auf dem Gerät müssen befolgt werden.
11. Wenn das Gerät für eine lange Zeit nicht benutzt wird trennen Sie die Anlage von der Steckdose um Schäden durch
Einschwingspannung an der Anlage zu verhindern.
12. Verschütten Sie keine Flüssigkeiten auf der Anlage; dies könnte Feuer oder elektrische Schläge verursachen.
13. Öffnen Sie niemals die Anlage.Aus Sicherheitsgründen sollte die Anlage nur durch qualifiziertes Sicherheitspersonal geöffnet
werden.
14. Wenn eine der folgenden Situationen vorliegt lassen sie die Anlage durch qualifizierte Servicetechniker überprüfen.
a) Das Stromversorgungskabel oder Netzstecker ist beschädigt.
b) Flüssigkeiten sickern in die Anlage.
c) Die Anlage wurde Feuchtigkeit ausgesetzt.
d) Die Anlage funktioniert nicht richtig oder der Betrieb entspricht nicht dem im Benutzerhandbuch beschriebenen Verhalten.
e) Die Anlage wurde fallen gelassen oder beschädigt.
f) Die Anlage hat offensichtliche erkennbare Schäden.
15. LASSEN SIE DIE ANLAGE NICHT IN UMGEBUNBGEN MIT TEMPERATUREN ÜBER 70°C (158°F); ES KÖNNTE DIE ANLAGE
BESCHÄDIGEN.
2.5. Symbols
The following symbols may be placed on the equipment to indicate the presence of potential hazardous condition.
This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified
personnel.
WARNING: Do not open this enclosure to reduce the risk of injury from electric shock hazards. Refer all maintenance,
upgrades and servicing to qualified personnel.
CAUTION: There is a risk of personal injury and equipment damage. Follow the instructions.
CAUTION: The following label indicates sharp edges, corners or joints nearby.
CAUTION: When replacing the lithium battery, use only the HP spare battery designated for this product. If your system
has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
• Dispose of the battery as required by local ordinances or regulations.
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note
the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser
radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein might result in
hazardous radiation exposure.
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct
exposure to the beam.
2.6. Symbole
Die folgenden Symbole können sich auf der Anlage befinden um auf die Gefahr von potentiellen gefährlichen Situationen hinzuweisen.
Dieses Symbol weist auf gefährliche Stromkreis- oder Elektroschockgefahren hin. Alle Wartungsarbeiten sollten
qualifiziertem Personal überlassen werden.
WARNUNG: Öffnen Sie nicht den Verschluss um das Gefahrenrisiko von Verletzungen durch Elektroschock zu
Gefahr reduzieren. ÜberlassenSiealleWartungsarbeiten, Upgrades und Instandhaltungqualifiziertem Personal.
VORSICHT: Es gibt Verletzungsgefahren für Menschen und Geräte. FolgenSie den Anweisungen.
VORSICHT: Der folgende Aufkleber weist auf nahe gelegene scharfe Kanten, Ecken oder Nähte hin.
VORSICHT: Der folgende Aufkleber weist auf eine nahe gelegene heiße Oberfläche hin.
Heiße Oberfläche. Kontakt vermeiden. Oberfläche ist heiß und könnte bei Kontakt Verletzungen hervorrufen.
WARNUNG: Lassen sie den Bereich abkühlen bevor sie Ihn berühren um das Verletzungsrisiko heißer Teile zu
verringern.
VORSICHT: Dieses Symbol weist auf die Anwesenheit von Elektroschockgefahren hin. Dieser Bereich enthält keine durch
den Anwender zu wartenden Teile. Sie dürfen es auf keinen Fall öffnen.
WARNUNG: Öffnen Sie nicht den Verschluss um das Gefahrenrisiko von Verletzungen durch Elektroschock zu
verringern.
VORSICHT: Dieses Symbol weist auf nahe gelegene bewegende Teile hin.
VORSICHT: Wenn Laserprodukte (wie CD-ROMs, DVD Laufwerke, Faseroptikgeräte oder Sender) installiert sind,
beachten Sie bitte Folgendes:
• Entfernen Sie nicht die Abdeckung. Die Entfernung der Abdeckung des Laserprodukts könnte Sie gefährlicher
Laserstrahlung aussetzen. Im Inneren des Geräts befinden sich keine Teile die von Ihnen repariert werden können.
• Die Verwendung von Kontrollen sowie Abweichungen von den hier angegebenen Verfahren oder Einstellungen
können zu einer gesundheitsgefährdenden Strahlenbelastung führen.
Einige Laserprodukte enthalten eine integrierte 3A Klasse oder 3B Klasse Laserdiode. Beachten Sie bitte Folgendes.
Laserstrahlung falls geöffnet. Blicken Sie nicht in den Laserstrahl, schauen sie nicht direkt durch optische Instrumente
und vermeiden sie direkte Exposition der Augen mit dem Laserstrahl.
Gefahr
Class 1 Laser Product
Klasse 1 Laserprodukt
Gefahr
VORSICHT: Stellen Sie keinen Gegenstand auf Geräte in Gestell Bauweise.
Achtung: Dieser Server ist für IT Stromverteilersysteme mit einer maximalen Phasenspannung bis 240V unter jeglicher
Verteilung an Fehlerzuständen geeignet.
CAUTION:
Laser Drive Equipment
The optical transceiver module in this server is a laser Class 1 product.
Ambient Operation
This equipment cannot be operated above an ambient operation temperature of 40 degrees centigrade.
Equipment Location
This equipment can only be accessed by SERVICE PERSONNEL or by USERS who have been instructed about the reasons
for the restrictions applied to the location. Access is through the use of a TOOL or lock and key, or other means of
security, and is controlled by the authority responsible for the location.
CAUTION: Do not connect the server to any other type of power system to reduce the risk of electric shock.
WARNING: This server is suitable for use on an IT power distribution system whose maximum phase-to-phase voltage is
240 V under any distribution fault condition.
Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product
during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the
device covers, unless instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or opening covers on
this product or attached devices.
To connect: To disconnect:
1. Turn everything OFF. 1. Turn everything OFF.
2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from the power source.
CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are
no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service
technician.
Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these
hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer
to the information that is provided with your device for electrical specifications.
2.8. Sicherheihtshinweise
LESEN SIE DEN WICHTIGEN ABSCHNITT SICHERHEITSHINWEISE. KEHREN SIE ZUR BEZUGNAHME AUF DIESEN BEREICH ZURÜCK. LESEN
VORSICHT:
Laserlaufwerktechnik
Das optische Empfängermodul dieses Servers ist ein Klasse 1 Laserprodukt.
Umgebungsbetrieb
Diese Anlage kann nicht über einer Umgebungstemperatur von 40 Grad Celsius betrieben werden.
Anlagestandort:
Diese Anlage ist nur autorisiertem Fachpersonal oder Nutzern mit vorheriger Einweisung in die Gründe der
Beschränkungen an diesem Ort zugänglich. Der Zugriff erfolgt durch die Nutzung eines WERKZEUGS oder Schlosses und
Schlüssel oder anderen Sicherungsmitteln und wird durch die zuständigen Handlungsbevollmächtigten kontrolliert.
VORSICHT: Das Server System wurde entwickelt um mit einphasiger Spannungsversorgung mit geerdetem Neutralleiter
zu funktionieren. Verbinden Sie den Server nicht mit einer anderen Art von Stromversorgungssystem um das Risiko von
Stromschlägen zu verringern.
WARNUNG: Dieser Server ist für IT Stromverteilersysteme mit einer maximalen Phasenspannung bis 240V unter
jeglicher Verteilung an Fehlerzuständen geeignet.
• Elektrische Energie von Strom-, Telefon- und Kommunikationskabeln sind gefährlich. Um
Stromschlaggefahrzuvermeiden:
Gefahr • Verbinde oder entferne keine Kabel oder führe keine Installation, Instandhaltung oder Neukonfiguration während
eines Gewittersturms durch.
• Verbinde alle Stromkabel mit einer ordnungsgemäß verkabelten und geerdeten Steckdose.
• Verbinde die Steckdose mit der Anlage die dem Produkt beiliegt.
• Benutzen Sie wenn möglich nur eine Hand um Signalkabel zu verbinden oder zu trennen.
• Schalten Sie keine Geräte an, wenn es Anzeichen von Feuer, Wasser oder strukturellen Schäden gibt.
• Entfernen Sie die beigelegten Stromkabel, Telekommunikationssysteme, Netzwerke und Modems bevor das
Gerätegehäuse geöffnet wird, sofern nicht anders in den Installations- und Konfigurationsverfahren angewiesen.
• Verbinde und entferne Kabel wie in der folgenden Tabelle beschrieben während der Installation, Bewegung oder
Öffnung des Gehäuses dieses Produkts oder beiliegender Geräte.
Um zuverbinden: Um zutrennen:
1. Schalten Siealles aus. 1. Schalten Siealles aus.
2. Verbinden Siealle Kabelmit den Geräten. 2. Entfernen Siealle Stromkabel von der Steckdose.
3. Verbinden Siealle Signalkabel mit den Steckern. 3. Entferne Siealle Signalkabel von den Steckern.
4. Verbinden Siealle Stromkabel mit der Steckdose. 4. Entferne Siealle Kabel von den Geräten.
5. Schalten Siedas Gerät an.
VORSICHT: Die Betriebstaste auf dem Gerät und dem Netzteil schaltet nicht die Stromversorgung zum Gerät ab. Das
Gerät kann über mehr als ein Stromkabel verfügen. Um die gesamte Stromversorgung vom Gerät zu trennen stellen Sie
sicher, dass alle Stromkabel von der Stromquelle getrennt sind.
VORSICHT: Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a
service technician.
Gefährliche Spannung, Strom und Energiemengen sind innerhalb der Komponenten vorhanden auf denen dieser
Aufkleber haftet. Es befinden sich keine zu wartenden Teile im Inneren dieser Baugruppe. Wenn Sie ein Problem mit
einem dieser Teile vermuten, kontaktieren Sie bitte einen Servicetechniker.
Das Überladen eines Zweigstromkreises ist unter bestimmten Bedingungen Brand- und Stromschlaggefährdend. Um
diese Gefahren zu vermeiden müssen Sie sicherstellen, dass die Anforderungen Ihres elektrischen Systems nicht die
Gefahr Schutzanforderungen des Zweigstromkreises überschreiten. Weitere Information finden Sie in den beiliegenden
elektrischen Spezifikationen Ihres Geräts.
Die Sicherung erfolgt durch Schutzerdung:
Das Gerät kann ausschließlich an einem festen Standort, wie etwa
einem Telekommunikationszentrum oder einem bestimmten
Computerraum, verwendet werden. Wenn Sie das Gerät installieren,
stellen Sie sicher, dass der Schutzerdungsanschluss der Steckdose von einer fachkundigen Person geprüft wird.
CAUTION: The server is designed to be electrically grounded (earthed). Only plug the AC power cord into a properly
grounded AC outlet to ensure power operation.
WARNUNG: Um das Risiko von Verletzungen an Personen oder Schäden an Anlage zu verringern, stellen Sie Folgendes
sicher:
• Beachten Sie die örtlichen Anforderungen und Richtlinien zur Sicherheit am Arbeitsplatz beim Umgang mit
Geräten.
• Lassen Sie sich beim Anheben und Stabilisieren des Gehäuses während des Ein- bzw. Ausbaus in geeigneter Weise
unterstützen.
• Wenn der Server nicht mit den Schienen verbunden ist, wird er instabil.
• Während der Montage eines Servers im Rack sollten Sie daher die Netzteile und andere entfernbare Module
ausbauen um das Gesamtgewicht des Geräts zu verringern.
VORSICHT: Um das System vorschriftsmäßig zu belüften sollten wenigstens 7.6 cm (3,0 Zoll) vor und hinter dem Server
zur Verfügung stehen.
VORSICHT: Der Server wurde entwickelt um elektrisches erden zu ermöglichen. Stecken Sie das Stromkabel in eine
vorschriftsmäßig geerdete Steckdose um die Stromversorgung zu gewährleisten.
Contact an authorized reseller for more information on static electricity or assistance with product installation.
WARNING: The circuit boards and hard drives contain electronic components that are extremely sensitive to static
electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy these components.
Wear an antistatic wrist strap when handling the media drive assemblies, circuit boards, processors, DIMMs and PCIe
cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area
on the server chassis then disconnect the power cord from the server and the wall receptacle. Following this caution
equalizes all electrical potentials within the server.
WARNUNG: Die Platinen und Festplatten enthalten elektronische Bauteile die sehr empfindlich gegenüber statischer
Elektrizität sind. Einfache Mengen an statischer Elektrizität von Kleidung oder Arbeitsumgebung kann die Bauteile
zerstören. Tragen Sie antistatische Riemen bei der Montage der Wechselspeicher-Laufwerke, Platinen, Prozessoren,
DIMMs und PCIe Karten. Bei der Wartung oder dem Ausbau von Serverteilen befestigen Sie einen antistatischen
Riemen am Handgelenk und einem metallischen Bereich auf dem Servergehäuse und trennen sie das Stromkabel vom
Server und der Wandsteckdose. Das Beachten dieser Vorsichtsmaßnahmen gleicht die elektronischen Potentiale
innerhalb des Servers aus.
3. Introduction
This chapter provides an overview of the server and details its features and specifications. Depending on the model, some features
might not be available, or some specifications might not apply.
3.2. Features
3.2.1. High Reliability
• Supports DDR4 3200 MHz ECC RDIMM memory.
• Supports hot-swap LFF SATA/SAS HDDs
• Supports hot-swap SFF SATA/SAS HDD
• Supports hot-swap SFF U.2 HDDs/U.2 NVMe drives
• Supports M.2 NVMe (22110)
• Uses highly-reliable, server-dedicated power supply.
3.3. Specifications
The following information is a summary of the features and specifications of the Mt. Collins 2U server.
Table 1: Mt. Collins 2U Server Specifications (Sheet 1 of 2)
SPECIFICATIONS DESCRIPTION
Processor 2x Ampere Altra/Altra Max CPUs, LGA4926 Pins, with up to 250 W TDP (2U)
Memory module • DDR4 3200 MHz ECC RDIMM
• Number of slots: 32 DIMMs
System hard disk Front:
support • 12x LFF SATA/SAS HDDs (2U)
• 24x SFF U.2 HDDs (2U)
• 24x SFF SATA/SAS HDDs (2U)
Display Integrated graphics chip with ASPEED Technologies’ BMC 2600
Network I350 1 GbE LAN on Motherboard (LOM)
Expansion slots Supports up to
• x16/x16/x16 Riser Card + 2 Slimline Connectors for slot Middle,Right. (2U)
• x16/x16 Riser Card + 2 Slimline Connectors for L. (2U)
• OCP 3.0 (PCIe Gen4 x16) with multi-host support.
Device connectors Front:
• 2x USB 2.0 Ports
• 1x D-Sub 15 pin VGA Port
Rear:
• 2x USB 3.0 Ports
• 1x 1G Management Port
• 1x D Sub 15 pin VGA Port
• 2x 1G RJ45 Connector
• 1x RJ45 Serial Port
System fan • Supports hot-plug
• Features automatic energy saving and noise reduction technologies
Operating systems CentOS 8.x, Oracle Linux 7.5
Note: The supported operating system varies with system configurations. If you have any questions, submit
a ticket via Ampere’s Customer Connect portal.
Altitude • Supported altitude* (unpressurized): 0-10 000 ft (0-3048 m)
• A2: Operating temperature value decreases by 1°C (1.8°F) with every 300 m (984 ft) of altitude increase.
Ambient temperature System supports ASHRAE A2 with limitations.
(operating) • Design by project, but if system follows ASHRAE standard, it should follow the below requirements:
Maximum rate of change (°C/hr) should be ≤ 20
• Humidity transition rate should ≤10%/hr. A2: 10°C (50?) to 35°C (95?).
• Humidity: 8%-80% RH, Non-condensing.
SPECIFICATIONS DESCRIPTION
Ambient temperature Temperature: -40°C (-40°F) to 70°C (158°F) Humidity: 8%-90% RH, non-condensing
(transport/storage)
Relative humidity 8%-90%, non-condensing
(operating)
Relative humidity • 8%-90%, non-condensing (in original shipping packaging)
(transport/storage) • 8%-90%, non-condensing (without original shipping packaging)
Power supply voltage Input voltage low range: Minimum: 100 V AC, Maximum: 127 V AC
Width:
• With ears: 480.6 mm (18.9 inches)
• Without ears: 438.0 mm (17.2 inches)
Depth:
• With ears: 883.3 mm (34.8 inches)
• Without ears: 847.5 mm (33.4 inches)
All pictures in this chapter are for reference only, and may differ from actual product appearance.
1. Front VGA and USB 2.0 x2 2. 3.5” LFF SAS and SATA HDDs x 12
3. Front FIO module 4. Right ear handle
5. Left ear handle –
Figure 2: Front View of Mt. Collins 2U Server (24 SFF SAS/SATA and NVMe Configuration)
1A. Left Riser/Cards (FHHL card x6) 1B. Middle Riser/Cards (FHHL card x6)
2. Right Riser with Low Profile Cards 3. 2.5” HDD x2
4. PSU x2 5. RJ45 Serial Port
6. UID Button/LED 7. OCP 3.0
8. USB 3.0 9. VGA
10. IPMI 11. RJ45 x2
12. USB 3.0 Port –
Document Issue 1.00 Ampere Computing Proprietary and Confidential 31
Mt. Collins 2U User Guide and Hardware Maintenance Manual
Note:
• PCIe slot features backward compatibility. A slot where an x16 PCIe card can be used is also available for x8, x4 or x1 PCIe cards.
• PCIe3 x16 (8, 4, 1) means that the seating slot on the riser card has a physical length for 16 lanes, while only 8 signal lines are
connected. Thus, PCIe cards with 8, 4 or 1 lane can be plugged into the slot. Please refer to the section titled “PCIe Card and
PCI Cage Replacement” on page 58 for more information.
Figure 6: Front Panel of Mt. Collins 2U Server (24 SFF SAS and SATA HDDs Configuration)
To ensure proper cooling and ventilation, be sure to replace the cover before using the server normally.
Since the server components are extremely sensitive to electrostatic discharge (ESD), the following operations must be performed on
ESD workbenches. Where ESD workbenches are not available, minimize ESD damage by doing the following:
• Wear an ESD wrist strap, and connect it to a metal part of the server.
• Touch the metal casing of the server chassis before handling other server components.
• Ensure that part of your body is in contact with the metal chassis when removing or installing a component; this helps to release
static electricity.
• Avoid unnecessary movement.
• Always handle a component (especially boards) by its edges or frame.
• Place the server on a grounded, static-free work surface. Use a conductive foam pad if available. Do not use the package that the
component came in.
• Avoid sliding the unit across the work surface.
Tools required:
• Phillips (cross) screwdriver.
• Anti-static wrist strap and conductive foam pad (recommended).
• Pen and paper to record changes in server configuration, and information specific to installed components.
Table 2 provides the parts list for the 12 LFF SAS and SATA HDDs with rear HDDs configuration.
Table 2: Parts List – 12 LFF SAS and SATA HDDs with Rear HDDs Configuration (Sheet 1 of 2)
Table 2: Parts List – 12 LFF SAS and SATA HDDs with Rear HDDs Configuration (Sheet 2 of 2)
13 Front IO Power/UID/Health Cable MB Board P46 Right Ear Board FPIO J1 RWHHW-K125 1
14 USB 2.0 and VGA cable MB Board J90043 Left Ear Board RWHRC-0517 1
15 Rear Riser on J110 SlimSAS Cable-1 MB Board J84 J81 on Riser J110 HSL74-7115 1
16 Rear Riser on J110 SlimSAS Cable-2 MB Board J85 J82 on Riser J110 HSL74-7116 1
17 Rear Riser on J111 SlimSAS Cable-1 MB Board J83 J82 on Riser J111 HSL74-7117 1
18 Rear Riser on J111 SlimSAS Cable-2 MB Board J90 J81 on Riser J111 HSL74-7118 1
19 Rear Riser on J112 SlimSAS Cable-1 MB Board J86 J86 on Riser J112 HSL74-7119 1
20 Rear Riser on J112 SlimSAS Cable-2 MB Board J89 J89 on Riser J112 HSL74-7120 1
21 Rear Riser on J112 SlimSAS Cable-3 MB Board J87 J87 on Riser J112 HSL74-7121 1
22 Rear Riser on J112 SlimSAS Cable-4 MB Board J88 J88 on Riser J112 HSL74-7122 1
Figure 9: Parts List (24 SFF SAS/SATA and NVMe Configuration without Rear HDD)
Table 3 provides the parts list for the 24 SFF SAS/SATA drives without rear HDDs configuration.
Table 3: Parts List – 24 SFF SAS/SATA Drives without Rear HDDs Configuration (Sheet 1 of 2)
Table 3: Parts List – 24 SFF SAS/SATA Drives without Rear HDDs Configuration (Sheet 2 of 2)
17 Front IO Power/UID/Health Cable MB Board P46 Right Ear Board FPIO J1 RWHHW-K125 1
18 USB 2.0 and VGA cable MB Board J90043 Left Ear Board RWHRC-0517 1
19 Rear Riser on J110 SlimSAS Cable-1 MB Board J84 J81 on Riser J110 HSL74-7115 1
20 Rear Riser on J110 SlimSAS Cable-2 MB Board J85 J82 on Riser J110 HSL74-7116 1
21 Rear Riser on J111 SlimSAS Cable-1 MB Board J83 J82 on Riser J111 HSL74-7117 1
22 Rear Riser on J111 SlimSAS Cable-2 MB Board J90 J81 on Riser J111 HSL74-7118 1
23 Rear Riser on J112 SlimSAS Cable-1 MB Board J86 J86 on Riser J112 HSL74-7119 1
24 Rear Riser on J112 SlimSAS Cable-2 MB Board J89 J89 on Riser J112 HSL74-7120 1
25 Rear Riser on J112 SlimSAS Cable-3 MB Board J87 J87 on Riser J112 HSL74-7121 1
26 Rear Riser on J112 SlimSAS Cable-4 MB Board J88 J88 on Riser J112 HSL74-7122 1
Table 4 provides the parts list for the 24 NVMe drives without rear HDDs configuration.
Table 4: Parts List – 24 NVMe Drives without Rear HDDs Configuration (Sheet 1 of 2)
Table 4: Parts List – 24 NVMe Drives without Rear HDDs Configuration (Sheet 2 of 2)
21 USB 2.0 and VGA cable MB J90043 Left Ear Board RWHRC-0517 1
Figure 10:Parts List (12 SFF SAS and SATA HDDs Configuration without Rear HDD)
Table 5 provides the parts list for the 12 SFF SAS and SATA HDDs without rear HDDs configuration.
Table 5: Parts List – 12 SFF SAS and SATA HDDs without Rear HDDs Configuration (Sheet 1 of 2)
Table 5: Parts List – 12 SFF SAS and SATA HDDs without Rear HDDs Configuration (Sheet 2 of 2)
10 Front IO Power/UID/Health Cable MB Board P46 Right Ear Board FPIO J1 RWHHW-K125 1
11 USB 2.0 and VGA cable MB Board J90043 Left Ear Board RWHRC-0517 1
12 Rear Riser on J110 SlimSAS Cable-1 MB Board J84 J81 on Riser J110 HSL74-7115 1
13 Rear Riser on J110 SlimSAS Cable-2 MB Board J85 J82 on Riser J110 HSL74-7116 1
14 Rear Riser on J111 SlimSAS Cable-1 MB Board J83 J82 on Riser J111 HSL74-7117 1
15 Rear Riser on J111 SlimSAS Cable-2 MB Board J90 J81 on Riser J111 HSL74-7118 1
CAUTION:
CAUTION:
If the device has doors, ensure that you remove or secure the doors before moving or lifting the device to protect against personal
injury. The doors will not support the weight of the device.
To remove the server cover, do the following:
1. Turn off all attached devices and the server.
2. Disconnect the AC power cord from the electrical outlet.
3. Push the button and unlock the top cover (Step 1).
4. Slide the cover to the rear of the chassis, and then lift the cover off the chassis. (Step 2).
Figure 12:Removing the Top Cover
CAUTION:
If your server has air ducts or air baffles, do not remove them while the server is running. Operating the server without the air
ducts or air baffles might cause the microprocessor(s) to overheat.
To remove the air duct, do the following:
1. Turn off all attached devices and the server.
2. Disconnect the AC power cord from the electrical outlet.
3. Remove the top cover (refer to the section titled “Top Cover Replacement” on page 45).
4. Lift the system air duct out of the chassis.
Figure 13:Removing the System Air Duct – Part 1
CAUTION:
The power-control button on the device may put the device in standby mode instead of turning off the device. In addition, the
device may have multiple connections to DC power. To remove all electrical current from the device, ensure that all connections to
DC power are disconnected at the DC power input terminals.
To remove the 12x HDD backplane, do the following:
1. Turn off all attached devices and the server.
2. Disconnect the AC power cord from the electrical outlet.
3. Remove the top cover (refer to the section titled “Top Cover Replacement” on page 45).
4. Disconnect the power and SATA cables from the backplane.
5. Remove all installed drives and dummy trays (if any) from the drive bays.
6. Remove the system fan cage for easier operation.
7. Push the latches to disengage the backplane from the chassis (Step 1).
8. Slide to disengage the backplane from the tabs of the chassis and lift the backplane out if the chassis (Step 2).
Figure 16:Removing the 12x HDD Backplane
CAUTION:
The Altra/Altra Max processor supports up to eight memory channels as per the following memory topology.
Figure 19:Memory Topologies Supported by Altra/Altra Max
It also supports four, two, and one memory controller configurations, but only as per the configuration options listed in the following
table. The single memory controller configuration is intended to be used for debugging purposes. Each channel provides DDR
connections for two DIMM memory modules, that is, 2DPC. The following table shows the supported configurations for populating
memory channels. In the table, a ‘Y’ indicates that the associated channel can be populated.
To remove the Low Profile (LP) PCIe riser module, do the following:
1. Turn off all attached devices and the server.
2. Disconnect the AC power cord from the electrical outlet.
3. Remove the top cover (refer to the section titled “Top Cover Replacement” on page 45).
4. Remove the system air duct (refer to the section titled “Air Duct Replacement” on page 46).
5. Disconnect all cables connected to the PCIe cards.
6. Grasp the LP PCIe riser module and lift it off the chassis.
Figure 23:Removing a LP PCIe Riser Module
Note that the power connector on the GPU is also vendor specific (different GPUs may use different aux power connectors).
As an example, to support the Nvidia A100 GPU, the following 3 special cables can be used for aux power supply:
1. Amphenol 35075GV00-245-G, 25” Collins A100 ONLY GPU power cable
2. Amphenol 35075GU00-245-G, 21” Collins A100 ONLY GPU power cable
3. Amphenol 35075H000-245-G, 10” Collins A100 ONLY GPU power cable
Note:
• Connector PH2 will supply aux power to GPU installed on the riser card on slot J110
Document Issue 1.00 Ampere Computing Proprietary and Confidential 61
Mt. Collins 2U User Guide and Hardware Maintenance Manual
• Connector PH5 will supply aux power to GPU installed on the riser card on slot J111
• Rear power connector on riser card on slot J112 will supply aux power to the GPU installed on the same riser card
To install any other GPUs consuming more than 75W of power, contact Ampere Computing Support for information on the aux power
cable required.
Refer to Table 7 for the specifications and the assigned slots for PCIe cards supported by the riser card.
CAUTION:
The heat sink might be very hot. Turn off the server and wait several minutes to let the server cool before removing the server
cover.
To remove a CPU heat sink, do the following:
1. Turn off all attached devices and the server.
2. Disconnect the AC power cord from the electrical outlet.
3. Remove the top cover (refer to the section titled “Top Cover Replacement” on page 45).
4. Remove the system air duct (refer to the section titled “Air Duct Replacement” on page 46).
5. Unscrew the heat sink with a torque screwdriver and follow the sequence 6-5-4-3-2-1 in Figure 31.
Figure 31:Removing a CPU Heat Sink – Type 1
CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury.
CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
5. BIOS Setup
5.1. Introduction
This chapter describes the functions and features provided by UEFI for the Ampere Mt. Collins server.
Quiet POST screen: The screen which contains only the Ampere logo. By default, quiet POST screen is enabled. Users can press the ESC
hot key to disable normal boot and switch to normal POST screen.
Figure 45:Quiet POST Screen
5.4. Advanced
Use the arrow keys to select Advanced on top of the screen. The Advanced configuration screen is shown below.
Figure 48:Advanced Tab
If the system is unstable after changing any settings in advanced configuration, revert to the default settings in the “Save & Exit”
screen. Use the arrow keys to select each screen and press Enter to access the submenu items.
SETTING DESCRIPTION
Security Device Support Select Enable or Disable to enable or disable the Security TPM Device Support.
SHA-1 Platform Configuration Select Enable or Disable to enable or disable the SHA-1 PCR Bank.
Register (PCR) Bank
SHA256 PCR Bank Select Enable or Disabled to enable or disable the SHA256 PCR Bank.
Pending operation Schedule an operation for security Device. Selecting None does nothing. Selecting TPM Clear clears
the TPM and causes a reboot.
Platform Hierarchy Select Enabled or Disabled to enable or disable the Platform Hierarchy.
Storage Hierarchy Select Enabled or Disabled to enable or disable the Storage Hierarchy.
Endorsement Hierarchy Select Enabled or Disabled to enable or disable the Endorsement Hierarchy
SETTING DESCRIPTION
TPM 2.0 UEFI Spec Version Select TCG_2 to support the Trusted Computing Group TCG2 protocol and event.
Select TCG_1_2 to support the TCG1.2 protocol and event.
Physical Presence Spec Version Select whether the OS supports TCG PC Client Physical Presence Interface (PPI)
Specification 1.2 or 1.3.
TPM 2.0 Interface Type Select the Communication Interface to TPM 2.0 Device
Device Select Select TPM 1.2 to restrict support to TPM 1.2 devices.
Select TPM 2.0 to restrict support to TPM 2.0 device.
Select Auto to select both with default set to TPM 2.0 if no TPM 1.2 device is found.
Disable Block Sid Select Enabled or Disabled to enable or disable override to allow Secure ID (SID) authentication in
the TCG storage device.
SETTING DESCRIPTION
Redfish Enable Allows the system to support Redfish Host Interface. The options are Enabled and Disabled. The BMC Redfish
version and BIOS Redfish version will be displayed on the screen when Redfish is set to Enabled.
SETTING DESCRIPTION
Enable ACPI Auto Select Enabled to let the BIOS select the best ACPI options for the system. Select Disabled to manually
Configuration change ACPI following settings.
Enable CPPC Allow Firmware to communicate with OS using CPPC (Collaborative Processor Performance Control).
The options are Enabled and Disabled.
Enable LPI Allow the system to go to LPI (Lower Power Idle) mode. The options are Enabled and Disabled.
Enable Max Performance Enable or Disables system ability to max performance
APEI Enable: Allow the system to support APEI (ACPI Platform Error Interface). Enable this feature to make the system report any
hardware errors to OS. The options are Enabled and Disabled.
This setup screen allows users to configure serial ports for COM0 and Out-of-Band Management port. Detailed information is in the
following sections.
5.4.6.1. COM0
Console Redirection: Select Enabled to enable console redirection support for a serial port specified by the user. The options are
Enabled and Disabled.
If this setting is set to Enabled, the following items will be available for user’s configuration:
Figure 55:COM0 Console Redirection Settings under the Advanced Tab
CONSOLE REDIRECTION
DESCRIPTION
SETTINGS
Terminal Type This feature allows the user to select the target terminal emulation type for Console Redirection:
• Select VT100 to use the ASCII Character set.
• Select VT100+ to add color and function key support.
• Select ANSI to use the Extended ASCII Character Set.
• Select VT-UTF8 to use UTF8 encoding to map Unicode characters into one or more bytes. The
options are VT100, VT100+, VT-UTF8, and ANSI.
CONSOLE REDIRECTION
DESCRIPTION
SETTINGS
Bits per second Use this option to set the transmission speed for a serial port used in Console Redirection.
Make sure that the same speed is used in the host computer and the client computer. A lower
transmission speed may be required for long and busy lines. The options are 9600, 19200, 38400,
57600 and 115200 (bits per second).
Data Bits Use this feature to set the data transmission size for Console Redirection. The options are 7 and 8.
Parity A parity bit can be sent along with regular data bits to detect data transmission errors.
• Select Even if the parity Bit is set to 0, and the number of 1’s in data Bits is even.
• Select Odd if the parity Bit is set to 0, and the number of 1’s in data Bits is odd.
• Select None if you do not want to send a parity Bit with your data Bits in transmission.
• Select Mark to add a mark as a parity Bit to be sent along with the data Bits.
• Select Space to add a Space as a parity Bit to Be sent with your data Bits. The options are None,
Even, Odd, Mark, and Space.
Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data
communication. Select 2 Stop Bits if slower devices are used.
The options are 1 and 2.
Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer
overflow.
Send a “Stop” signal to stop sending data when the receiving buffer is full. Send a “Start” signal to start
sending data when the receiving buffer is empty.
The options are None and Hardware RTS/CTS.
VT-UTF8 Combo Key Select Enabled to enable VT-UTF8 Combination Key support for ANSI/VT100 terminals.
The options are Disabled and Enabled.
Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote
server.
The options are Disabled and Enabled.
Resolution 100x31 Enable or disables extended terminal resolution. The options are Disabled and Enabled.
Putty KeyPad This feature selects the settings for Function Keys and KeyPad used for Putty, which is a terminal
emulator designed for the Windows OS.
The options are VT100, LINUX, XTERMR6, SC0, ESCN, and VT400.
5.4.6.2. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS)
Figure 56:OOB Management/Windows EMS Settings under the Advanced Tab
Console Redirection: Select Enabled to enable SOL console redirection support for a serial port specified by the user. The options are
Enabled and Disabled.
If this setting is set to Enabled, the following items will be available for user’s configuration:
Table 12: OOB Management/Windows EMS Settings under the Advanced Tab (Sheet 1 of 2)
Table 12: OOB Management/Windows EMS Settings under the Advanced Tab (Sheet 2 of 2)
CONSOLE REDIRECTION
DESCRIPTION
SETTINGS
Bits per second Use this option to set the transmission speed for a serial port used in Console Redirection.
Make sure that the same speed is used in the host computer and the client computer. A lower
transmission speed may be required for long and busy lines. The options are 9600, 19200, 38400,
57600 and 115200 (bits per second).
Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer
overflow.
Send a “Stop” signal to stop sending data when the receiving buffer is full.
Send a “Start” signal to start sending data when the receiving buffer is empty.
The options are None and Hardware RTS/CTS.
Data Bits 8
Parity None
Stop Bits 1
The following table explains PCIe Device Common settings (applicable for all devices).
The following table explains fields from the USB configuration settings.
SETTING DESCRIPTION
USB Controllers Number of USB controllers installed in the system.
USB Devices Displays list of category USB devices detected in the system.
XHCI Hand-off This is a workaround for OSes without XHCI hand-off support. The XHCI ownership change
should be claimed by XHCI driver.
Default value: ‘Enabled’.
USB Mass Storage Driver Support Enable/Disable USB Mass Storage Driver Support.
USB transfer time-out The time-out value for Control, Bulk, and Interrupt transfers.
SETTING DESCRIPTION
Device reset time-out USB mass storage device Start Unit Command time-out.
Device power-up Delay Maximum time the device will take before it properly reports itself to the Host Controller.
‘Auto’ uses default value: for a Root port it is 100 ms, for a Hub port the delay is taken from the
Hub description.
Mass Storage Devices Displays list of mass storage devices detected in the system.
SETTING DESCRIPTION
Network Stack Enable/Disable UEFI Network Stack
Ipv4 PXE Support Enable/Disable IPv4 PXE boot support. If disabled, IPv4 PXE boot support will not be available.
Ipv4 HTTP Support Enable/Disable IPv4 HTTP boot support. If disabled, IPv4 HTTP boot support will not be
available.
Ipv6 PXE Support Enable/Disable IPv6 PXE boot support. If disabled, IPv6 PXE boot support will not be available.
Ipv6 HTTP Support Enable/Disable IPv6 HTTP boot support. If disabled, IPv6 HTTP boot support will not be
available
IPSEC Certificate Support to Enable/Disable IPSEC certificate for Ikev.
PXE boot wait time Wait time in seconds to press ESC key to abort the PXE boot. Use either +/- or numeric keys to
set the value.
The default value: 0
Media Detect count Number of times the presence of media will be checked. Use either +/- or numeric keys to set
the value.
The default value: 1
5.4.10. IP Configuration
Allows user to set the IP.
• Disable: IP will not be set
• Every Boot: Sets IP on every boot
• On Demand: User has to set IP using the IP configuration interface
Figure 60:IP Configuration Settings under the Advanced Tab
SATA Controller (S:X B: X D:X F:X): Displays the SATA info of the SATA controller on a PCIe downstream device.
SETTING DESCRIPTION
Enroll Cert Enables enrolling a CA Cert form the file system or using GUID
< format: 11111111-2222-3333-4444-1234567890ab>
Delete Cert Enable/Disable an enrolled CA Cert from the system
Enter the selected item to know the status of the driver such as healthy, failed, configuration (depends on the information that the
driver provides).
Figure 67:Detailed Driver Health
Selecting a menu item, for example, NIC Configuration, enables users to configure device parameters.
Figure 69:NIC Configuration Screen on the Advanced Tab
If the system is unstable after changing any settings in advanced configuration, revert to the default settings on the “Save & Exit”
screen.
This screen displays information about all sockets. The following global settings are displayed:
• Number of processors enabled: Displays the number of processors enabled in the system.
• Number of cores enabled: Displays the number of cores enabled in the system.
• Inter Socket Connection: Link x: Information for inter-socket connections. Only available if the system boots in 2P mode.
• Enable number of cores: Select the number of cores to be enabled in the system. This option requires a reboot to take effect.
• Arm Errata 1542419: Enable/Disable the Arm 1542419 workaround. Provides three options:
• Disable workaround
• Disable I-Cache coherency
• Trap each IC IVAU to EL3.
• ANC mode: Select the mode for Ampere Non-Uniform Memory Access (NUMA) control. This provides three modes: Monolithic,
Hemisphere, and Quadrant. Systems with Monolithic mode have one NUMA partition per socket. Systems with Hemisphere mode
have two NUMA partitions per socket. Systems with Quadrant mode have four NUMA partitions per socket.
SETTING DESCRIPTION
Total memory The total memory installed in the system.
Effective Memory The memory that can be used for BIOS and OSes. Some memory is reserved for
firmware which is not available for use.
Memory Speed The current speed in MHz at which the DDR controller is running.
Memory Operating Speed Selection Allows setting the desired speed for DDR controller. The options are: Auto, 1600,
1866, 2133, 2400, and 2667.
Changing this option may make the system unstable and the system will recover to
the previous value in case of a boot failure.
SETTING DESCRIPTION
Enable Slave 32bit memory region Enables 32-bit memory region (1 GB) for slave socket.
Memory RAS and Performance Configuration Displays and provides options to change the memory RAS and performance settings.
NVDIMM-N Configuration Displays and provides options to change NVDIMM-N Configuration.
DIMM Information Displays DDR information for all slots in the system.
Figure 73:Memory RAS and Performance Configuration Options on the Chipset Tab
SETTING DESCRIPTION
ECC mode Provides 3 ECC modes: Disabled, Single Error Correction and Double Error Detection (SECDED),
or Symbol for all memory controllers.
SETTING DESCRIPTION
Defer uncorrectable read errors When Enabled, the DMC defers uncorrectable read errors to the consumer by sending an OK
response and setting the TXDAT poison flag on the CHI-B interconnect. If this bit is clear, the
DMC defaults to non-deferred behavior when encountering an unrecoverable error.
Fault handling interrupt The fault handling interrupt is Enabled. This interrupt is raised to notify that an ECC fault is
recorded.
Scrub Patrol duration Select duration (hour) for scrub patrol
Demand scrub Enable/Disable the ability to write corrected data back to the memory once a correctable
error is detected.
Write CRC Enable/Disable Cyclic Redundancy Check (CRC) functionality on write data. Be aware that
enabling CRC will degrade write bandwidth.
CVE-2020-10255 mitigation Enable mitigation for CVE-2020-10255, Target Row Refresh (TRR), aka the TRRespass issue
SETTING DESCRIPTION
Hardware EINJ Enable Hardware Error Injection (EINJ) support, if supported. If disabled, EINJ requests are software
simulated. Hardware EINJ is only supported only on non-warranty parts.
The IRQ is 72 (external IRQ 0 – GPIO 0)
Enable BERT Enable Boot Error Record Table (BERT). If disabled, BERT is will not be populated when a catastrophic error
occurs.
Enable SDEI Enable Software Delegated Exception Interface (SDEI) for NMI support.
PCIe AER Firmware First Enable firmware to detect PCIe AER, if disabled OS detects AER
SETTING DESCRIPTION
DDR CE Threshold Set the DDR CE Threshold. If a DDR CE occurs and the threshold is not met, the OS will only be notified
through polled APEI HEST buffers. If the threshold is met, the OS will be notified through an SCI based APEI
HEST buffer for immediate reporting/handling.
2P CE Threshold Set the 2P Link CE Threshold. If a 2P Link CE occurs and the threshold is not met, the OS will only be
notified through poll APEI HEST buffers. If the threshold is met, the OS will be notified through an SCI
based APEI HEST buffer for immediate reporting/handling.
Processor CE Threshold Set the Processor CE Threshold. If a Processor CE occurs and the threshold is not met, the OS will only be
notified through polled APEI HEST buffers. If the threshold is met, the OS will be notified through an SCI
based APEI HEST buffer for immediate reporting/handling.
DDR Link Error Threshold Set the DDR Link Error Threshold. If DDR Link Errors occur and the threshold is not met, then they will be
considered corrected by the hardware. If DDR Link Errors occur and the threshold is met, then they will be
considered a persistent error and reported to the OS as fatal severity.
Note: PCIe configuration is auto-configured by the BIOS based on the detected riser cards. Users should never change anything on this
menu.
SETTING DESCRIPTION
SMMU Pmu Enable PMU feature for SMMU. Make sure you use the above Linux 5.8, otherwise the system
may crash during booting.
On-board VGA Enable/Disable on-board VGA
SETTING DESCRIPTION
Socket The socket associated with the RC.
Type The RC type; Type-A or Type-B.
RC # Enable or Disable this RC. The default setting is dependent upon board settings.
Access Control Service Enable/Disable Access Control Service Capability
Bifurcation Enable changing the RC bifurcation setting.
• Secure Boot: Allows users to enable/disable secure boot feature. The default value is Disabled. Secure Boot feature is active if
Secure Boot is Enabled, Platform Key (PK) is enrolled and the system is in User Mode. The mode change requires platform reset.
• Secure Boot Customization: Secure Boot mode options: Standard or Custom. In Custom mode, Secure Boot Policy variables can be
configured by a physically present user without full authentication.
• Restore Factory Keys: Force system to User Mode and install factory default Secure Boot key databases.
• Reset to Setup Mode: Delete NVRAM content of all UEFI Secure Boot key database.
• Key Management: Allows the user to configure the key Management settings described in the next subsection.
• Remove ‘UEFI CA’ from DB: Device Guard ready system must not list ‘Microsoft UEFI CA’ Certificate in Authorized Signature
database (db).
• Restore DB defaults: Restore DB variable to factory defaults.
Secure Boot variable:
• Platform Key (PK): This feature allows the user to configure the settings of the Platform Keys. User can update it using a value from
Factory Defaults or from a file in the file system.
• Key Exchange Keys: This feature allows the user to configure the settings of the Key Exchange Keys. User can update/append it
using a value from Factory Defaults or from a file in the file system.
• Authorized Signatures: This feature allows the user to configure the settings of the Authorized Signatures. User can update/append
it using the value from Factory Defaults or from a file in the file system.
• Forbidden Signatures: This feature allows the user to configure the settings of the Forbidden Signatures. User can update/append it
using a value from Factory Defaults or from a file in the file system.
• Authorized TimeStamps: This feature allows the user to configure the settings of the Authorized TimeStamps. User can update/
append it using a value from Factory Defaults or from a file in the file system.
• OsRecovery Signatures: This feature allows the user to configure the settings of the OsRecovery Signatures. User can update/
append it using a value from Factory Defaults or from a file in the file system.
5.7. Boot
Use the arrow keys to select Boot on top of the screen. The Boot Settings screen is as shown below.
Figure 81:Boot Settings and Options on the Boot Tab
Boot Configuration:
• Setup Prompt Timeout: Set the number of seconds to wait for setup activation key. 65535 (0xFFFF) means indefinite waiting. The
default value is 5 seconds
• Bootup NumLock State: Select the keyboard NumLock state when boot. The options are: On and Off
• Quiet Boot: Enables or disables Quiet Boot option. The default value is ‘Enabled’
• Boot Option Priorities: Prioritizes the order of bootable devices that the system boots from. Press <Enter> on each entry from top
to bottom to select devices.
• UEFI NVME Drive BBS Priorities: Specifies the Boot Device Priority sequence form available UEFI NVMe drives.
• UEFI NETWORK Drive BBS Priorities: Specifies the Boot Device Priority sequence from available UEFI network drives.
• UEFI Application Boot Priorities: Specifies the Boot Device Priority sequence from available UEFI application.
Note: The BIOS is reset when the “Save Changes and Exit” option is selected when users change any of the following BIOS settings:
• RAS/APEI settings.
• CPU settings.
• PCIE settings.
• Memory controller settings.
• BMC Configured Power Control Policy: Currently BMC configured power control policy.
• Power Control Policy: Configure how the system should respond if AC Power is lost. A reset is not required as selected Power policy
will be set in BMC when policy is saved.
• System Event Log: Press Enter to go to the System Event Log setup screen. More information is provided in the section titled
“System Event Logs (SEL)” on page 126.
• View FRU information: Press Enter to go to the View FRU information setup screen. More information is provided in the section
titled “View FRU Information” on page 127.
• BMC self-test log: Press Enter to go to the BMC self-test log setup screen. More information is provided in the section titled “BMC
Self-Test Log” on page 128.
• BMC network configuration: Press Enter to go to the BMC network configuration setup screen. More information is provided in the
section titled “BMC Network Configuration” on page 129.
• View System Event Log: This feature allows you to view all the System Event Log entries. It may take time to retrieve all logs.
• BMC User Settings: Press Enter to go to the BMC User Setting setup page. More information is provided in the section titled “BMC
User Settings” on page 133.
• BMC Warm Reset: Press Enter to perform a Warm Reset of the BMC.
Note: BMC Warm Reset will not quickly flash the BMC Heartbeat LED.
• SEL Components: Change this to enable or disable event logging for error/progress codes during boot. The default value is
• Enabled.
• Erase SEL: Select Yes, on next reset to erase all system event logs upon next system reboot. Select No to keep all system event logs
after each system reboot. The default value is ‘No’.
• When SEL is Full: This feature allows the user to decide what the BIOS should do when the system event log is full. Select Erase
Immediately to erase all events in the log when the system event log is full. The options are ‘Do Nothing’ and ‘Erase Immediately’.
• Log EFI Status Codes: Disable the logging of EFI Status Codes or log only error code or only progress code or both. The default value
is ‘Error Code’ only.
Note: All values changed for these options do not take effect until the server is restarted.
• Erase Log: The option to erase log on every reset or to retain it. The default value is ‘Yes, on every reset’.
• When log is full: Select the action to be taken when the log is full. The options are: ‘Clear log’ and ‘Do not log any more’.
• Configuration Address source: This feature allows the user to select the source of the IP address for the BMC network.
• If Static is selected, you will need to know the BMC IP and enter it into the system manually.
• If DynamicBmcDhcp is selected, the BMC IP will be requested using DHCP from the management controller.
• If DynamicBmcNonDhcp is selected, the BMC IP will be requested using the BMC address protocol. If unspecified, option will not
modify the BMC network during BIOS booting.
• Configuration Address source: This feature allows the user to select the source of the IP address for the BMC network.
• If Static is selected, you will need to know the BMC IP and enter it into the system manually.
• If DynamicBmcDhcp is selected the BMC IP will be requested using DHCP from the management controller.
• If unspecified, option will not modify the BMC network during BIOS booting.
This feature allows to view all the System Event Log. It may take time to retrieve all logs.
Figure 91:Log Entries Displayed on SEL Screen on the Server Mgmt Tab
This section allows users to Add/Delete and Set Privilege levels for BMC users.
Add a user to the BMC user list. To add a user, you need to fill out the following information:
• User Name: Press Enter to fill in the user name you would like to create.
• User Password: Press Enter to fill in the user password (and confirm the password).
• Channel No: Set the LAN channel that the user can access the BMC on if the system has more than 1 LAN port. Otherwise, set to 0.
• User Privilege Limit: Choose the privilege level of this user for the selected channel. The options are: ‘Reserved’, ‘Callback’, ‘User’,
‘Operator’, ‘Administrator’, ‘OEM Proprietary’, and ‘No Access’.
Delete a user from BMC’s user list. To delete a user, you need to fill out the following information. If the information matches, the user
will be deleted.
The information includes:
• User Name: Press Enter to fill the user name.
• User Password: Press Enter to fill the password.
Change user settings. To change the settings of a user, you need to fill out the user name and password before other settings can be
changed.
The settings that can be changed are:
• User: Enable/disable the access for this user. If Disabled is selected, then this user does not have access to BMC.
• Change User Password: Press Enter to set new user password.
• Channel No: Type the Channel Number to change.
• User Privilege Limit: Choose the Privilege of this user for selected Channel. Note that, this option is not available for ‘Channel No. 0’.
The options are: ‘Reserved’, ‘Callback’, ‘User’, ‘Operator’, ‘Administrator’, ‘OEM Proprietary’, and ‘No Access’.
Press Enter to perform a warm reset of the BMC. When using BMC Warm Reset, a dialog appears to confirm the BMC warm reset
request. Select Yes to trigger the BMC to reset.
Note: The BMC heartbeat LED does not flash quickly during a warm BMC reset.
6. BMC Setup
6.1. Overview of the BMC
This section describes the features of the Remote Management Module.
The Remote Management Module runs on the server system as an integrated solution and integrates the embedded operating system.
Independent of the server operating system, the embedded operating system can provide a whole set of complete, stable, and
effective solutions for the server. As a system administrator, you can respond anytime and anywhere to emergency failures and take
remote control on the server through the network.
Configuration Address Source STATIC Static IP configuration. IP and the subnet mask can be set manually.
DHCP Dynamic IP configuration. The system can obtain IP automatically.
6.2.1. Log-on
To log on to the Remote Management Module, do the following:
1. Enter the IP address assigned by the Remote Management Module into the Web browser. For example, https://10.20.20.15/
The Web browser will then be directed to the log-on page of the Remote Management Module.
2. On the logon page of the Remote Management Module, enter the user name and password. For example:
• Username = admin
• Password = admin
3. Click OK to view the home page of the Remote Management Module.
After a successful initial logon, the system administrator can create new users and has full permission of Remote Management Module.
6.2.2. Navigation
When the Remote Management Module is successfully logged on, the Remote Management Module home page is displayed.
There are several tabs on the vertical toolbar which is on the left pane of the Remote Management Module home page. By clicking
these tabs, you can get specific system information and take the relevant tasks listed in the following table.
Table 23: Tabs on the Remote Management Module home page (Sheet 1 of 3)
TAB COMMENTS
Dashboard Displays the overall information about the device status.
System Inventory This tab contains the following submenus:
• CPU
• DIMM
FRU Information Display FRU information include MB FRU, front BP FRU and rear BP FRU.
Table 23: Tabs on the Remote Management Module home page (Sheet 2 of 3)
TAB COMMENTS
Server Health This tab contains the following submenus:
• Sensor Readings
• IPMI Event Log
• System Log
• Audit Log
• BSOD Screen
Configuration This tab contains the following submenus:
• Active Directory
• DNS
• Mouse Mode
• Event Log
• LDAP/E-Directory
• Images Redirection
• Network
• Network Link
• NTP
• PAM Order
• Platform Event Filter
• RADIUS
• Services
• Remote Session
• SMTP Settings
• SSL
• System and Audit Log
• System Firewall
• User
• Virtual Media
• IPMI Configuration
Remote Control This tab contains the following submenus:
• Console Redirection
• Server Power Control
• JAVASOL
Auto Video The Auto Video Recording consists of the following:
Recording • Video Recording Configuration
• Recorded Video
Firmware Update This group of pages allows you to do the following. The menu contains the following items:
• Firmware Update
• Protocol Configuration
• Dual Image Configuration
Maintenance Maintenance BMC configuration and firmware.
• Preserve Configuration
• Restore Configuration
• System Administrator
• Backup and Restore Configuration
Table 23: Tabs on the Remote Management Module home page (Sheet 3 of 3)
TAB COMMENTS
Sign out Terminate the current Web Console session.
Note: If the remote console (KVM) window is active, it will close automatically when you are logging out. After
logout, the Web console will be back to the logon screen.
Table 24: Tabs on the top of the Remote Management Module home page
TAB COMMENTS
Message Display the messages received
Notification Display the notification received
Sync On/Off to sync with latest sensor and event log updates
Refresh Reloads the current page
Username Display the current log-in user name
6.2.3. Log-out
To log out the Remote Management Module and turn back to the log on page, click “Sign out” on the left down of the toolbar.
6.3.1. Dashboard
By default, the home page of the Remote Management Module shows the Dashboard page, including general information about the
server. Dashboard displays the overall information about the device status. Launch the remote console redirection window from this
page. To launch it, you must have Administrator privilege or KVM privilege.
The dashboard is shown below.
CATEGORY DESCRIPTION
Product Information List Display product information.
Remote Console Control To redirect the host remotely, click the Launch button.
Sensor Monitor Auto Refresh To set refresh frequency
System Status List Display system status
System Inventory List Display system inventory
6.4. Sensor
6.4.1. Sensor Reading
A list of sensor readings will be displayed on this screen.
Click on a record to show more information about a particular sensor, including thresholds and a graphical representation of all
associated events.
6.5.2. DIMM
This page provides detailed information for the DIMM(s) present in this system.
6.8. Configuration
6.8.1. Active Directory
An active directory is a directory structure used on Microsoft Windows based computers and servers to store information and data
about networks and domains.
6.8.7. Network
This page is used to configure the network settings for the available LAN channels.
6.9. Services
This page list all services running on the BMC, click icon on the right side of service to view and modify the service configuration.
6.11. Maintenance
6.11.1. Preserve Configuration
This page allows you to select the specific configuration items to be backed-up.
After replacing the battery, restart the system. To reset system configuration, enter the system BIOS, then select Load Default Settings.
7.2.4. Common Problems Encountered While Operating and Using the System
1. The following operating systems do not support partitions larger than 2.2 TB in size. When installing these systems, make sure that
the size of each partition is less than 2.2 TB. These OSes are:
• CentOS 8.x
• Oracle Linux 7.5
2. When installing a Linux OS, turn off UTC time synchronization. Under a Linux OS, enabling UTC time synchronization can result in an
8:00 hour time difference between BMC and Linux.
3. The BIOS setup menu is not displayed on full-screen. This is due to changes in terminal resolution when console redirection is
enabled. To display the BIOS setup menu on full screen, go to the “Console Redirection Settings” submenu and enable the
“Resolution 100x31” option for serial port.
4. If the mouse mode is changed due to problems with the remote screen ratio, refresh the remote desktop or adjust the size of the
iKVM window to counter this problem.
5. When accessing the BMC with Firefox to edit system configuration, if a window with the option to “Prevent this page from creating
additional dialogs” pops up, do not check this option. The new configuration cannot be saved when this option is selected.
6. Before using the remote desktop tool (JViewer) to install an OS, do not enable KVM encryption and media encryption. Enabling
KVM and media encryption might compromise the performance of the operating system installed.
$ wget http://mirror.centos.org/altarch/7/isos/aarch64/CentOS-7-aarch64-Everything-1804.iso
$ dd if= CentOS-7-aarch64-Everything-1804.iso of=/dev/sdX
$ sync
4. In the UEFI Shell, after typing FS0:\EFI\BOOT\BOOTAA64.EFI, the following menu will be displayed.
13. Set the network configuration via Network configuration option (optional).
Installation
3) [x] Installation source (Local media) 4) [x] Software selection (Minimal Install)
9) [ ] User creation
(No user will be created)
Please make your choice from above ['q' to quit | 'b' to begin installation | 'r' to refresh]
16. After a system reboot, BIOS will select CentOS as the first boot entry. The following screen will be displayed.
17. Select the first grub entry and then hit “Return” to boot CentOS, or the system will boot the default entry.
# uname –r
4.14.0-49.el7.aarch64
# yum check-update | grep kernel
kernel.aarch644.5.0-23.el7 updates
kernel-tools.aarch644.5.0-23.el7 updates
kernel-tools-libs.aarch644.5.0-23.el7 updates
# yum –y update
# reboot
WARNING: If the vanilla kernel is newer than the Ampere Computing CentOS kernel mentioned in the README, the update may fail. In
that case, please contact Ampere Computing Support for assistance.
8.3.1.7. Updating Ampere Computing Optimized CentOS Kernel with ILP32 Support
If ILP32 kernel is to be used, obtain the Ampere Computing CentOS tarball with ILP32 support. It should have a name similar to
amp_sw_centos_7.5-yymmdd.ilp32-src.tar.xz.
• CentOS 8.x:
3. Downloading the CentOS 8.x ISO file and creating PXE repository.
# wget http://mirror.centos.org/altarch/7/isos/aarch64/CentOS-7-aarch64-Everything.iso
# mkdir -p /media/centos-arm64-iso/
# mount -o loop CentOS-7-aarch64-Everything.iso /media/centos-arm64-iso
# mkdir –p /var/lib/tftpboot/AMP/centos-repo/
# cp -rf /media/centos-arm64-iso/EFI /media/centos-arm64-iso/images/var/lib/tftpboot/AMP/
centos-repo/
# mkdir –p /var/www/html/AMP/centos-repo
# cp –rf /media/centos-arm64-iso/* /var/www/html/AMP/centos-repo/
# umount /media/centos-arm64-iso
load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt insmod ext2
set timeout=60
### END /etc/grub.d/00_header ###
menuentry 'Test this media & install CentOS Linux 7' --class red --class gnu-linux --class gnu --
class os {
linux /images/pxeboot/vmlinuz inst.stage2=hd:LABEL=CentOS-7-AArch64 rd.live.check initrd /images/
pxeboot/initrd.img
}
submenu 'Troubleshooting -->' {
menuentry 'Install CentOS Linux 7 in basic graphics mode' --class red --class gnu- linux --class
gnu --class os {
linux /images/pxeboot/vmlinuz inst.stage2=hd:LABEL=CentOS-7-AArch64 nomodeset initrd/images/
pxeboot/initrd.img
}
menuentry 'Rescue a CentOS Linux system' --class red --class gnu-linux --class gnu -- class os {
linux /images/pxeboot/vmlinuz inst.stage2=hd:LABEL=CentOS-7-AArch64 rescue initrd/images/pxeboot/
initrd.img
}
• CentOS 8.x:
# tftp 172.168.1.23
tftp> get /AMP/centos-repo/EFI/BOOT/grubaa64.efi
Received 883074 bytes in 0.1 seconds
tftp>
# vi /etc/sysconfig/network-scripts/ifcfg-eth0
TYPE=Ethernet
BOOTPROTO=dhcp
DEFROUTE=yes
PEERDNS=yes
PEERROUTES=yes
IPV4_FAILURE_FATAL=no
IPV6INIT=yes
IPV6_AUTOCONF=yes
IPV6_DEFROUTE=yes
IPV6_PEERDNS=yes
IPV6_PEERROUTES=yes
IPV6_FAILURE_FATAL=no
NAME=eth0
UUID=885235a6-f66e-4dc6-aa31-87149d95f4ad DEVICE=eth0
ONBOOT=yes
2. Restart the network service, then try ping to make sure that the Ethernet is working.
# startx
# mkdir -p /opt/amp/9.0.7-le
# tar --strip-components=1 -xf amp-9.0.7-le-20170222-nativetools.tar.bz2 -C /opt/amp/9.0.7-le
$ export PATH=/opt/amp/9.0.7-le/usr/bin:$PATH;
$ which gcc
/opt/amp/9.0.7-le/usr/bin/gcc
$ tar xf amp_sw_centos_7.5-yymmdd.src.tar.xz
$ cd SRPMS/
$ rpm –ivh kernel-aarch64-4.14.0-49.el7.yymmdd+amp.src.rpm
$ cd ~/rpmbuild
$ ls
SOURCES/SPECS/
$ rpmbuild --define "%_topdir `pwd`" –bb --without debuginfo --without perf --without tools SPECS/
kernel-xgene.spec
# To build ILP32 kernel, use the ilp32-src package and kernel-xgene-optimized.spec
$ rpmbuild --define "%_topdir `pwd`" –bb --without debuginfo --without perf --without tools SPECS/
kernel-xgene-optimized.spec
6. Refer to the generic CentOS documentation and RPMBUILD manual on how rpmbuild should work.
8.7. Building Ampere Computing CentOS Kernel using Ampere Computing CentOS Patches
1. Clone ampere-centos-kernel:
$ mkdir ampere-centos
$ cd ampere-centos
$ git clone https://github.com/AmpereComputing/ampere-centos-kernel
$ git clone https://github.com/AmpereComputing/ampere-centos-build
$ cd ampere-centos-kernel
$ git checkout amp-centos-7.5-kernel
$ cd ../ampere-centos-build
$ git checkout amp-centos-7.5-build
$ ./ampere-centos-build.sh
When the above steps are completed, the Ampere CentOS RPM files would be located at:
./amp_sw_centos_7.5-yymmdd.tar.xz ./amp_sw_centos_7.5-yymmdd.ilp32.tar.xz
Where yy is the last two digits of the year, mm is the digit of the month, and dd is the digit of the day.
Note: The amp_sw_centos_7.5-yymmdd.tar.xz is the non-optimized version of the Ampere CentOS kernel. The
amp_sw_centos_7.5-yymmdd.ilp32.tar.xz is the optimized version of the Ampere CentOS kernel.
CONFIG_ACPI_APEI=y
CONFIG_ACPI_APEI_GHES=y
For Altra, there are currently 9 Generic Hardware Error Sources (GHES) that are used to report errors to the kernel. The Osprey RAS/
APEI User Guide describes the type of APEI error messages that can be reported to the APEI/GHES interface and UEFI Common Platform
Error Record (CPER) interface in the kernel.
NetFn 0x3c
Command 0x1
Request Data
Response Data
NetFn 0x3c
Command 0x2
Response Data
NetFn 0x3c
Command 0x3
Request Data
NetFn 0x3c
Command 0x4
Request Data
Response Data
NetFn 0x3c
Command 0x5
NetFn 0x3c
Command 0x7
NetFn 0x3c
Command 0x8
Request Data:
Response Data
NetFn 0x3c
Command 0x0b
Request Data:
Response Data
NetFn 0x3c
Command 0x0c
Request Data:
Response Data
NetFn 0x3c
Command 0x0e
Request Data:
Response Data
Description
NetFn 0x3c
Command 0x12
Request Data:
Response Data
NetFn 0x3c
Command 0x13
Response Data
NetFn 0x3c
Command 0x14
NetFn 0x3c
Command 0x15
Request Data:
Response Data
NetFn 0x3c
Command 0x16
Request Data:
Response Data
NetFn 0x3c
Command 0x17
Request Data:
Response Data
13 J92 ID0/ID1
14 J93 ID0/ID1
15 J94 ID0/ID1
NetFn 0x3c
Command 0x18
NetFn 0x3c
Command 0x19
Request Data:
Response Data
NetFn 0x3c
Command 0x1a
Request Data:
Response Data
NetFn 0x3c
Command 0xFC
Request Data:
Response Data
TERM DESCRIPTION
BIOS Basic Input/Output System
BPS Bits per second.
CMOS Complementary Metal Oxide Semiconductor
COM serial port MS-DOS supports up to four serial ports. The default interrupt for COM1 and COM3 is IRQ4; the default
interrupt for COM2 and COM 4 is IRQ3.
CPU Central Processing Unit
DIMM Dual In-line Memory Module
DMA Direct Memory Access; The DMA channel allows certain types of data to be communicated directly between
the RAM and device, while bypassing the microprocessor.
DRAM Dynamic Random Access Memory; RAMs for computers are usually in the form of DRAM chips.
ECC Error Checking and Correction
EMC Electromagnetic Compatibility
EMI Electromagnetic Interference
ESD Electrostatic Discharge
FAT File Allocation Table
FTP File Transfer Protocol
GB Gigabyte; 1 GB is equivalent to 1024 MB or 1,073,741,824 bytes
Hz Hertz
I/O Input/Output
I2O Intelligent Input/Output
IP Internet Protocol
IRQ Interrupt Request; A signal sent to the microprocessor via an IRQ line to inform the later of impending data
sending or receipt by peripheral devices.
KB Kilobytes, equivalent to 1024 bytes.
LAN Local Area Network
LCD Liquid Crystal Display
LED Light Emitting Diode; An electronic device that emits light when a current passes through it.
LUN Logical Unit Number
MB Megabytes; Equivalent to 1,048,576 bytes.
MBR Master Boot Record
TERM DESCRIPTION
MHz Megahertz
MTBF Mean Time Between Failures
NIC Network Interface Controller
NTFS NT File System
PCI Peripheral Component Interconnect
POST Power-On Self-Test; After booting up and before loading the operating system, POST is performed to examine
the various components of the system.
RAM Random Access Memory Commonly referred to as memory.
ROM Read-Only Memory
RTC Real-Time Clock
SDRAM Synchronous Dynamic Random Access Memory
SMART Self-Monitoring Analysis and Reporting Technology
SNMP Simple Network Management Protocol
TCP/IP Transmission Control Protocol/Internet Protocol
UPS Uninterruptible Power Supply
USB Universal Serial Bus