Cameron Robert Ingram: Career Objective

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Cameron Robert Ingram

3/49 Palace St, Ashfield NSW 2131 Mobile: 0406 876 776 Email: cameron_ingram2004@yahoo.com.au
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CAREER OBJECTIVE To obtain employment in a position appropriate to my experience.


KEY STRENGTHS

Seven years experience in customer service both face to face and phone based. Three years experience in postal industry. Excellent written and oral English skills. High degree of computer literacy. Excellent knowledge of current events. CAREER HISTORY Media Monitors October 2009 - present Broadcast Monitor Key responsibilities Summarising TV and Radio for clients. Colmar Brunton/Your Source Market Research February 2009 - present Computer Assisted Telephone Interviewer Key responsibilities Conducting surveys over the phone via cold calling Working in a call centre environment Working towards hourly KPIs Working as part of a large team Customer Service

Australia Post March 2007 November 2008 Postal Delivery Officer (Part-time) Melbourne City Delivery Centre Key responsibilities Manual Sorting of mail each morning. Delivery of mail to customers by foot. Maintain accurate clerical records. Develop and maintain relevant skills. Maintaining conduct,diligence and efficiency.

UCMS May 2006-July 2006 Call Centre Operator (Optus Mobile) Key responsibilities Resolve general customer enquiries in an efficient, polite and professional manner. Working in line with KPIs Inbound Customer Service December 2005-March 2006 Night Sorter (Part-time) Kirrawee Delivery Centre Key responsibilities Manual Sorting of mail on multiple postal rounds. Operate loading equipment. Develop and maintain relevant skills. Maintaining conduct,diligence and efficiency.

Stellar Call Centres August 2000-May 2003 Customer Service Agent (Transport Infoline) Key responsibilities Resolve general customer enquiries in an efficient, polite and professional manner. Working in line with KPIs Inbound Customer service Adecco June 1997-July 1998 Customer Service Officer (St George Bank) Key responsibilities Face to face Customer Service in Retail Banking. Commonwealth Bank August 1994-February 1996 Teller Key responsibilities Face to face Customer Service in Retail Banking. Shell Circle K November 1990-October 1992 Console Operator Key responsibilities Face to face Customer Service. Site Maintenance EDUCATION

1989 HSC, Waverley College TER:342 1999 Completed First Year of Bachelor of Computer Science, University of Wollongong

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