Nirav Machhi

Etobicoke, ON
nirav2120@gmail.com
+1 (289) 544-8092

Work Experience

Customer Service Representative

Esso Gas Station - Mississauga, ON
February 2020 to Present
• Operate pump register, cards machine and lottery machine.
• Provided customer service by greeting customer and assisting them with any queries.
• Verify age of customer if they are purchasing lottery or cigarettes.
• Maintain an awareness of all promotions and advertisements.
• Maintained store inventory.

Gatehouse Security
A.S.P. Security - Toronto, ON
• Attended and investigated security incidents, alarms and emergencies in a timely and professional
manner.
• Issuing of staff passes and visitor passes.
• Spot checks, vehicle / staff / bag searches.
• Access control and keeping access records.
• Identification and vehicle checks.
• Control and monitoring of vehicle movements.
• Maintenance of fire register, log books.
• Wrote detailed and accurate report regarding all incidents.

Concierge/Security Guard
FirstService Residential
Present
• Greeting, checking in, and directing visitors
• Enforcing access control and assuring that only authorized personnel enter the building
• Monitoring operational procedures
• Maintaining constant surveillance of assigned areas
• Protecting the property from theft, accidents, fire, and other threats
• Providing customer service for residents, visitors, and/or guests
• Writing accident and incident reports for any suspicious activities or safety hazards
• Responding to calls for assistance

Education

Bachelor's Degree in Mechanical Engineering in Mechanical Engineering

Sheridan College - Brampton, ON
Parul University

Skills
• Excellent communication and interpersonal skills with customer service orientation.
• Familiar with software, computer systems and internet searches.
• Known for maintaining discretion and satisfying client requests promptly.
• Superior scheduling and organization skills.