Dear Bridgit,

Greetings from Altruist Technologies!

Trust all well!

I wanted to follow up on the email below. Request you to let me know convenient date and
time for a short call to showcase our call center capabilities in detail with your organization.

Look forward to your positive response.

Thanks & Regards,

Bhavika Mishra, Pre Sales Lead
Altruist Technologies Pvt. Ltd.

www.altruistindia.com/bpo

From: Bhavika Mishra [mailto:bhavika.mishra@altruistindia.com]

Sent: 16 October 2023 11:26
To: 'bridgit.chayt@53.com'
Cc: 'Karuna Sharma'
Subject: Altruist Technologies Business Credentials

Good Morning Bridgit,

Greetings from Altruist Technologies!!

My name is Bhavika and I work along with the Head of Business Development at Altruist
Technologies Pvt Ltd.

Altruist Technologies Pvt Ltd. is a leading integrated end- to end solution providers across Business
Process Outsourcing, Customer Management Outsourcing and IT services. We are glad to inform you
that we have a large presence in the Contact Centre space with contact centres in India, UAE, Kenya
and the USA. We specialize in setting up and efficiently managing contact/call centres for enhanced
experience management, be it with Customers, Suppliers or Citizens.

We are glad to inform you that we are fast growing in the Contact Centre space. We specializes in
setting up and efficiently managing contact/call centres for enhanced experience management be it
with Customers, Suppliers or Citizens.

We have expertise in the Inbound and Out Bound call centre processes and have developed a unique
process of Customer Life Cycle Management including activities of Lead Generation, Customer
Service, Order management, Surveys, Verification, Collections, Renewals, Query / Complaint
Resolutions.

 We have one each centre in USA, UAE and, Kenya and 17 delivery location in India with 24/7
support.
 In house - customized solution for inbound and outbound contact / centre, with additional
features of BOTS, Chat and Email Management with cost advantage
 With over 50+ clients and 15000+ employees
  Service across multitude of verticals across Banking and Finance, Insurance, Automobile,
Government Initiatives, Telecommunications etc.

We have the latest technology and a state of the art infrastructure - All centres are
connected by MPLS backbone. Currently we support 14 multi lingual languages PAN India
and few foreign languages (Arabic, Cantonese, Mandarin, French, etc.). Most importantly,
we are flexible to our client’s requirements. I am looking forward to partnering with your
esteemed organisation. I am also forwarding herewith a brief presentation of our Company’s
Introduction and Capabilities.

Request you to let me know convenient date and time for a short call to showcase our capabilities
in details.

Look forward to hearing from you.

Thanks & Regards,

Bhavika Mishra, Pre Sales Lead
Altruist Technologies Pvt. Ltd.

www.altruistindia.com/bpo

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