EGYPT - HOSPITALITY CLASSIFICATION FOR HOTELS

A B C D E F G H I J
1 Constraints Items N° Criteria HOTELS 1* 2* 3* 4* 5*
1-Definition. Hotel is an establishment with a minimum
‫ﺗﻌﺮﯾﻒ‬ capacity of 10 accommodation units, which
offers rental accommodation furnished and
equipped as rooms, suites, cottages, lodges or
villas .Hotel also provides restaurant/bar
service in some categories. Each
accommodation unit can only accommodate a
1 maximum of 4 people without extra bed that M M M M M
can be installed on demand
‫وﺣﺪات ﺳﻜﻨﯿﺔ ﻣﻮﺛﺜﺔ‬ ‫اﻟﻔﻨﺪق ھﻮ ﻣﻨﺸﺄة ﺑﮭﺎ ﻣﺎ ﻻ ﯾﻘﻞ ﻋﻦ‬
‫ أو أﺟﻨﺤﺔ أو ﻣﻨﺎزل رﯾﻔﯿﺔ أو ﻣﺴﺎﻛﻦ أو‬،‫وﻣﺠﮭﺰة ﻛﻐﺮف‬
‫ ﻛﻞ وﺣﺪة‬.‫ ﺑﺎر ﻓﻰ ﺑﻌﺾ ﻓﺌﺎﺗﮫ‬/‫ اﻟﻔﻨﺪق ﯾﻜﻮن ﺑﮫ ﻣﻄﺎﻋﻢ‬.‫ﻓﯿﻠﻼت‬
‫إﻗﺎﻣﺔ ﺗﺴﺘﻮﻋﺐ ﻋﺪد أﺷﺨﺎص ﻛﺤﺪ أﻗﺼﻰ ﺑﺪون ﺳﺮﯾﺮ إﺿﺎﻓﻰ‬
‫اﻟﺬى ﯾﻤﻜﻦ إﺿﺎﻓﺘﮫ ﻋﻨﺪ اﻟﻄﻠﺐ‬
2
2-Garage , Garage or parking services is provided
Parking and car (outside contract offering same service is
waiting area accepted if close to the hotel).
* ‫ﺟﺮاح وﻣﻜﺎن اﻧﺘﻈﺎر‬
2
‫وﺟﻮد ﺟﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر ﻟﻠﺴﯿﺎرات )ﯾﻤﻜﻦ أن ﯾﻜﻮن ذﻟﻚ ﻣﻦ‬
N/r N/r 3 M M

‫اﻟﺴﯿﺎرات‬ ‫ إذا ﻣﺎ ﻛﺎن‬- (‫ﺧﻼل اﻟﺘﻌﺎﻗﺪ ﻣﻊ ﺟﮭﺔ ﺧﺎرﺟﯿﺔ ﺗﻘﺪم ﻧﻔﺲ اﻟﺨﺪﻣﺔ‬
3 ‫اﻟﻤﻜﺎن ﻗﺮﯾﺐ ﻣﻦ اﻟﻔﻨﺪق‬
Garage and / or parking are under video
surveillance
3 N/r N/r M M M
‫ﺟﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﺗﺤﺖ اﻟﻤﺮاﻗﺒﺔ ﺑﺎﻟﻜﺎﻣﯿﺮات‬
4 ‫واﻟﻔﯿﺪﯾﻮ‬
Parking or garage guard on duty 24h/24H
and 7/7
4 N/r N/r 3 4 5
‫اﻟﺠﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﺑﮫ ﻓﺮد أﻣﻦ ﻋﻠﻰ ﻣﺪار اﻟﯿﻮم‬
5 ‫طﻮال أﯾﺎم اﻷﺳﺒﻮع‬

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Car / bus waiting area in front of the hotel
entrance is provided
5 N/r N/r N/r 4 5
‫وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻹﻧﺘﻈﺎر اﻟﺴﯿﺎرات واﻷﺗﻮﺑﯿﺴﺎت أﻣﺎم‬
6 ‫ﻣﺪﺧﻞ اﻟﻔﻨﺪق‬
Valet parking service is provided to the garage
or car waiting area.
6 N/r N/r N/r N/r 5
‫وﺟﻮد ﺷﺨﺺ ﯾﻘﻮم ﺑﺨﺪﻣﺔ ﺗﻮﺻﯿﻞ اﻟﺴﯿﺎرات ﻟﻠﺠﺮاج أو ﻣﻜﺎن‬
7 ‫إﻧﺘﻈﺎر اﻟﺴﯿﺎرات‬
Parking, garage and car waiting area are well
7 maintained N/r N/r M M M
8 ‫اﻟﺠﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﻣﺼﺎن ﺟﯿﺪا‬
Parking, garage and car waiting area are clean
8 N/r N/r 3 3 3
9
‫اﻟﺠﺮاج أو ﻣﻜﺎن إﻧﺘﻈﺎر اﻟﺴﯿﺎرات ﻧﻈﯿﻒ‬
3-Landscaping Landscapping/green area is provided.
10 * ‫اﻟﻤﻨﺎطﻖ اﻟﺨﻀﺮاء‬
9
‫وﺟﻮد ﻣﻨﺎطﻖ ﺧﻀﺮاء ﻣﻨﺴﻘﺔ‬
N/r N/r 2 3 4
Landscapping /green area is well maintained
10 and clean. N/r N/r 3 3 3
11 ‫اﻟﻤﻨﺎطﻖ اﻟﺨﻀﺮاء اﻟﻤﻨﺴﻘﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬

All main walkways' are constructed of hard

surfaces and well drained (by artificial or
11 natural means - absence of puddles). N/r N/r 3 4 5
‫ﻛﻞ اﻟﻤﻤﺮات اﻟﺮﺋﯿﺴﯿﺔ ذات أﺳﻄﺢ ﺻﻠﺒﺔ وذات ﻧﻈﺎم ﺻﺮف ﺟﯿﺪ‬
(‫ ﻣﻊ ﻋﺪم وﺟﻮد ﺑﺮك‬- ‫)ﺑﻮاﺳﻄﺔ وﺳﺎﺋﻞ طﺒﯿﻌﯿﺔ أو ﺻﻨﺎﻋﯿﺔ‬
12

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All technical inspection hatches and / or

control rooms are covered at the same ground
12 N/r N/r 3 4 5
level.
13
‫ﺗﻜﻮن ﺟﻤﯿﻊ ﻏﺮف اﻟﺘﻔﺘﯿﺶ واﻟﺘﺤﻜﻢ ﻣﻐﻄﺎة وﻓﻲ ﻣﺴﺘﻮى اﻷرض‬
At least the main walkways are suitable for
wheelchair users and have ramps when
13 required. N/r N/r 4 5 6
‫ ﻣﻨﺎﺳﺒﺔ ﻟﻤﺴﺘﺨﺪﻣﻲ اﻟﻜﺮاﺳﻲ‬- ‫ ﻋﻠﻰ اﻷﻗﻞ‬- ‫اﻟﻤﻤﺮات اﻟﺮﺋﯿﺴﯿﺔ‬
14 ‫اﻟﻤﺘﺤﺮﻛﺔ وﺑﮭﺎ ﻣﻨﺤﺪر‬
All walkways are well maintained.
14 N/r N/r 4 5 6
15 ‫ﻛﻞ اﻟﻤﻤﺮات ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
All walkways are clean.
15 N/r N/r 3 3 3
16 ‫ﻛﻞ اﻟﻤﻤﺮات ﻧﻈﯿﻔﺔ‬
4-Building Building is completely independent (does not
‫اﻟﻤﺒﻨﻰ‬ share building with private/family home or
* 16 another activities). N/r N/r N/r M M
‫ ﻣﻨﺰل ﺧﺎص أو‬/ ‫ ﻻ ﯾﺘﺸﺎرك ﻣﻊ أي ﻣﺒﻨﻰ‬- ‫اﻟﻤﺒﻨﻰ ﻣﺴﺘﻘﻞ ﺗﻤﺎﻣﺎ‬
17 ‫ ﻣﺒﻨﻰ ﺑﮫ أي ﻧﺸﺎط آﺧﺮ‬/ ‫ﻣﻨﺰل ﻷﺳﺮة‬

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Hotel could be independent building or part of one builiding
with a private entrance with the following conditions:
1 - If located on the ground floor and has many connected
floors; it is necessary to provide a separate entrance and a
separate stairs. If there is more than 3 floors an elevator is
required.
2 - If located on upper floors, a separate elevator is required
(to be used only for hotel guests). 3 - In case of
more than one hotel in a building, one is applied to the
following conditions: -
a- If the hotels are on the ground floor, it requires a separate
entrance for each hotel with separate stairs inside it (if exist).

b - If the hotels are on upper floors an elevator is required

separately for each hotel or jointly for both hotels but different
* 17
of the one of the building.
M M M N/r N/r
‫ﻓﻰ ﺣﺎﻟﺔ ﻛﻮن اﻟﻔﻨﺪق ﺑﻤﺒﻨﻰ ﻣﺴﺘﻘﻞ أو ﺟﺰء ﻣﻦ ﻣﺒﻨﻰ وﯾﻜﻮن ﻟﮫ ﻣﺪﺧﻞ ﺧﺎص ﯾﺠﺐ أن‬
‫ﯾﺘﺒﻊ اﻟﺸﺮوط اﻵﺗﯿﺔ‬
‫ ﯾﻠﺰم‬،‫ إذا ﻛﺎن اﻟﻔﻨﺪق ﯾﻘﻊ ﻓﻰ اﻟﻄﺎﺑﻖ اﻷرﺿﻰ وﯾﺘﻜﻮن ﻣﻦ ﻋﺪد ﻣﻦ اﻷدوار‬:‫أوﻻ‬
‫ وإذا ﻛﺎن ﯾﺘﻜﻮن ﻣﻦ ﺛﻼﺛﺔ أدوار أو أﻛﺜﺮ ﯾﻠﺰم‬،‫وﺟﻮد ﻣﺪﺧﻞ وﺳﻼﻟﻢ ﻣﻨﻔﺼﻠﺔ ﺧﺎﺻﺔ ﺑﮫ‬
‫وﺟﻮد ﻣﺼﻌﺪ‬
‫ ﯾﺠﺐ ﺗﻮﻓﯿﺮ ﻣﺼﻌﺪ ﻣﻨﻔﺼﻞ ﯾﻜﻮن ﻻﺳﺘﺨﺪام‬،‫ إذا ﻛﺎن اﻟﻔﻨﺪق ﻓﻰ اﻷدوار اﻟﻌﻠﯿﺎ‬:‫ﺛﺎﻧﯿﺎ‬
‫ﻧﺰﻻﺋﮫ ﻓﻘﻂ‬
‫ ﻓﻰ ﺣﺎﻟﺔ وﺟﻮد أﻛﺜﺮ ﻣﻦ ﻓﻨﺪق ﻓﻰ ﻧﻔﺲ اﻟﻤﺒﻨﻰ ﯾﺠﺐ ﺗﻄﺒﯿﻖ اﻟﺸﺮوط اﻟﺘﺎﻟﯿﺔ‬:‫ﺛﺎﻟﺜﺎ‬
‫ ﯾﻠﺰم ﺗﻮﻓﯿﺮ ﻣﺪﺧﻞ ﻣﻨﻔﺼﻞ ﻟﻜﻞ ﻓﻨﺪق ووﺟﻮد‬،‫ إذا ﻣﺎ ﻛﺎﻧﺖ اﻟﻔﻨﺎدق ﻓﻰ اﻟﺪور اﻷول‬-‫أ‬
‫ ﻓﻰ ﺣﺎﻟﺔ وﺟﻮد ﺳﻼﻟﻢ‬- ‫ﺳﻼﻟﻢ داﺧﻠﯿﺔ ﻣﻨﻔﺼﻠﺔ‬
‫ ﯾﻠﺰم ﺗﻮﻓﯿﺮ ﻣﺼﻌﺪ ﻣﻨﻔﺼﻞ ﻟﻜﻞ ﻓﻨﺪق أو‬،‫ إذا ﻣﺎ ﻛﺎﻧﺖ اﻟﻔﻨﺎدق ﻓﻰ اﻷدوار اﻟﻌﻠﯿﺎ‬-‫ب‬
‫ﻣﺼﻌﺪ ﻣﺸﺘﺮك ﻟﻠﻔﻨﺪﻗﯿﻦ ﻋﻠﻰ أن ﯾﻜﻮن ھﺬا اﻟﻤﺼﻌﺪ ﻏﯿﺮ اﻟﻤﺼﻌﺪ اﻟﺨﺎص ﺑﺎﻟﻤﺒﻨﻰ‬

18

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If hotel is part of building and located in upper
floors, directional signage is provided on the
entrance to the building, indicating the
18 elevators and floor numbers. M M M N/r N/r
‫ﻓﻰ ﺣﺎﻟﺔ ﻛﻮن اﻟﻔﻨﺪق ﺟﺰء ﻣﻦ ﻣﺒﻨﻰ وﯾﻘﻊ ﻓﻲ أﺣﺪ اﻷدوار‬
‫ ﺗﻜﻮن ھﻨﺎك ﻟﻮﺣﺎت إرﺷﺎدﯾﺔ ﺑﻤﺪﺧﻞ اﻟﻤﺒﻨﻰ ﺗﻮﺿﺢ ﻣﻜﺎن‬،‫اﻟﻌﻠﯿﺎ‬
19 ‫اﻟﻤﺼﺎﻋﺪ وأرﻗﺎم اﻷدوار‬
When building is independent, all air
conditioning units, heating and satellite
devices must be hidden from guest view from
19 ground floor, at all building façade. N/r N/r N/r M M
‫ اﻟﺘﺪﻓﺌﺔ أو‬،‫ ﺗﻜﻮن ﻛﻞ وﺣﺪات اﻟﺘﻜﯿﯿﻒ‬،‫إذا ﻛﺎن اﻟﻤﺒﻨﻰ ﻣﻨﻔﺼﻞ‬
‫أطﺒﺎق اﻷﻗﻤﺎر اﻟﺼﻨﺎﻋﯿﺔ ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﯾﻞ ﺳﻮاء اﻟﻤﻮﺟﻮدة‬
20 ‫ﺑﺎﻟﻄﺎﺑﻖ اﻷرﺿﻰ أو ﻋﻠﻰ واﺟﮭﺎت اﻟﻤﺒﻨﻰ‬

Any external or internal stair/staircase with

more than 4 steps and a width of more than
110 cm must have a rail securely mounted at
85-96 cm height, rail grip diameter 5cm
* 20
‫ﻓﻲ ﺣﺎﻟﺔ ﻣﺎ إذا ﻛﺎن اﻟﺴﻠﻢ اﻟﺪاﺧﻠﻰ أو اﻟﺨﺎرﺟﻲ ﻣﻜﻮن ﻣﻦ‬
M M M M M

‫ ﯾﺠﺐ أن ﯾﺰود‬،‫ﺳﻢ‬ ‫درﺟﺎت أو أﻛﺜﺮ وﺑﻌﺮض ﯾﺰﯾﺪ ﻋﻦ‬

‫ﺳﻢ وﻗﺒﻀﺔ ﻗﻄﺮھﺎ ﺳﻢ‬ ‫و‬ ‫ﺑﺪراﺑﺰﯾﻦ ﺑﺈرﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬

21

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Any balcony or terrace above ground have a
railing or wall barrier at a minimum of 1.1m
height, if front bars are used, bar distance not
to exceed 10cm between each bar
* 21
‫ﻓﻰ ﺣﺎﻟﺔ ﻛﻮن اﻟﺸﺮﻓﺔ أو ﺗﺮاس ﻣﺮﺗﻔﻌﺔ ﻋﻦ ﺳﻄﺢ‬
M M M M M

‫ ﯾﺠﺐ أن ﯾﻜﻮن ﺑﮭﺎ دراﺑﺰﯾﻦ أو ﺳﻮر ﻋﻠﻰ ارﺗﻔﺎع ﻻ‬،‫اﻷرض‬

‫ ﯾﻠﺰم أﻻ‬،‫ وﻓﻰ ﺣﺎﻟﺔ اﺳﺘﺨﺪام ﻗﻀﺒﺎن أﻣﺎﻣﯿﺔ‬،‫ﺳﻢ‬ ‫ﯾﻘﻞ ﻋﻦ‬
22 ‫ﺳﻢ‬ ‫ﺗﺘﺠﺎوز اﻟﻤﺴﺎﻓﺔ ﺑﯿﻦ اﻟﻘﻀﯿﺒﯿﻦ ﻋﻦ‬
External & internal directional signage at least
in 2 languages or pictograms are provided in
all hotel outlets, indicating services and
22 facilities. N/r N/r 3 4 5
‫ﺗﻮﻓﯿﺮ ﻟﻮﺣﺎت إرﺷﺎدﯾﺔ ﺧﺎرﺟﯿﺔ وداﺧﻠﯿﺔ ﺑﻠﻐﺘﯿﻦ ﻋﻠﻰ اﻷﻗﻞ أو‬
‫ ﻣﻮﺿﺤﺔ ﺧﺪﻣﺎت‬،‫رﺳﻮم ﺗﻮﺿﯿﺤﯿﺔ ﻓﻲ ﻛﻞ ﻣﺮاﻓﻖ اﻟﺨﺪﻣﺔ ﺑﺎﻟﻔﻨﺪق‬
23 ‫اﻟﻔﻨﺪق وﻣﺎ ﺑﮫ ﻣﻦ ﻣﺮاﻓﻖ‬
All painting, grouting, plumbing and other
finishings of the façade are well maintained
23 N/r N/r 3 4 5
‫ﻛﺎﻓﺔ اﻟﺪھﺎﻧﺎت وﻓﻮاﺻﻞ اﻷرﺿﯿﺎت وأﻋﻤﺎل اﻟﺴﺒﺎﻛﺔ واﻟﺘﺸﻄﯿﺒﺎت‬
24 ‫اﻷﺧﺮى ﺑﺎﻟﻮاﺟﮭﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
5-Entrance There is one main entrance for guests
24 M M M M M
25 ‫اﻟﻤﺪﺧﻞ‬ ‫وﺟﻮد ﻣﺪﺧﻞ رﺋﯿﺴﻲ ﻣﺨﺼﺺ ﻟﻠﻨﺰﻻء‬
One separate entrance at main building for
staff and suppliers
25 N/r N/r M M M
‫وﺟﻮد ﻣﺪﺧﻞ ﻣﻨﻔﺼﻞ ﻋﻦ اﻟﺒﻮاﺑﺔ اﻟﺮﺋﯿﺴﯿﺔ ﻣﺨﺼﺺ ﻟﻠﻌﺎﻣﻠﯿﻦ‬
26 ‫واﻟﻤﻮردﯾﻦ‬
Main entrance is suitable for wheelchair users.
27
* 26
‫اﻟﻤﺪﺧﻞ اﻟﺮﺋﯿﺴﻰ ﻣﻨﺎﺳﺐ ﻟﻤﺴﺘﺨﺪﻣﻰ اﻟﻜﺮاﺳﻰ اﻟﻤﺘﺤﺮﻛﺔ‬
N/r N/r 3 4 M

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Sensor operated door and /or doorman are
27 provided N/r N/r 4 M M
28 ‫ أو ﻋﺎﻣﻞ ﺑﻮاﺑﺔ‬/‫اﻟﺒﺎب ﻣﺰود ﺑﺠﮭﺎز اﺳﺘﺸﻌﺎر و‬
Ashtrays are available and clean
28 N/r N/r 3 3 3
29 ‫وﺟﻮد طﻔﺎﯾﺎت ﻟﻠﺴﺠﺎﺋﺮ ﻧﻈﯿﻔﺔ‬
6-Hosting Area
A Hosting area is available ( check in, check
‫اﻟﻤﻨﻄﻘﺔ اﻟﻤﺨﺼﺼﺔ‬
out, lobby and lobby bar are included ).
‫ﻟﺨﺪﻣﺔ اﻻﺳﺘﻀﺎﻓﺔ‬ 29 M M M M M
‫ ﺗﺸﻤﻞ ﻣﻨﻄﻘﺔ اﻟﺘﺴﺠﯿﻞ واﻟﻤﻐﺎدرة‬- ‫ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻟﻺﺳﺘﻀﺎﻓﺔ‬
30
‫ﻟﻠﻨﺰﯾﻞ واﻟﻠﻮﺑﻰ وﺑﺎر ﺑﺎﻟﻠﻮﺑﻰ‬

A minimum of 3 sqm for each lodging unit of

the first 100 lodging units, 1 sqm for any
additional lodging unit (Area connected to the
lobby and seating are included in calculation)
* 30
‫ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ‬
N/r N/r N/r N/r M

‫ ﯾﻠﻰ ذﻟﻚ ﻣﺘﺮ ﻣﺮﺑﻊ واﺣﺪ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ‬،‫وﺣﺪة‬ ‫ﻷول‬

‫ اﻟﻤﻨﺎطﻖ اﻟﻤﺘﺼﻠﺔ ﺑﺎﻟﻠﻮﺑﻰ وأﻣﺎﻛﻦ اﻟﺠﻠﻮس ﺗﺪﺧﻞ ﻓﻰ‬- ‫إﺿﺎﻓﯿﺔ‬
31 ‫اﻹﻋﺘﺒﺎر ﻋﻨﺪ ﺣﺴﺎب اﻟﻤﺴﺎﺣﺔ‬

A minimum of 2.5 sqm for each lodging unit of

the first 100 lodging unit, 1 sqm for any
additional lodging unit (Area connected to the
lobby and seating are included in calculation)
* 31
‫ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ‬N ‫ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬
N/r N/r N/r M N/r

‫ ﯾﻠﻰ ذﻟﻚ ﻣﺘﺮ ﻣﺮﺑﻊ واﺣﺪ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ‬،‫وﺣﺪة‬ ‫ﻷول‬

‫ اﻟﻤﻨﺎطﻖ اﻟﻤﺘﺼﻠﺔ ﺑﺎﻟﻠﻮﺑﻰ وأﻣﺎﻛﻦ اﻟﺠﻠﻮس ﺗﺪﺧﻞ ﻓﻰ‬- ‫إﺿﺎﻓﯿﺔ‬
32 ‫اﻹﻋﺘﺒﺎر ﻋﻨﺪ ﺣﺴﺎب اﻟﻤﺴﺎﺣﺔ‬

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A B C D E F G H I J
A minimum of 2 sqm for each lodging unit of
the first 100 lodging units,1 sqm for any
additional lodging unit (Area connected to the
lobby and seating are included in calculation)
* 32
‫ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ‬
N/r N/r M N/r N/r

‫ ﯾﻠﻰ ذﻟﻚ ﻣﺘﺮ ﻣﺮﺑﻊ واﺣﺪ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ‬،‫وﺣﺪة‬ ‫ﻷول‬

‫ اﻟﻤﻨﺎطﻖ اﻟﻤﺘﺼﻠﺔ ﺑﺎﻟﻠﻮﺑﻰ وأﻣﺎﻛﻦ اﻟﺠﻠﻮس ﺗﺪﺧﻞ ﻓﻰ‬- ‫إﺿﺎﻓﯿﺔ‬
33 ‫اﻹﻋﺘﺒﺎر ﻋﻨﺪ ﺣﺴﺎب اﻟﻤﺴﺎﺣﺔ‬

A minimum of 1.5 sqm for each lodging unit of

the first 50 lodging units, 0.5 sqm for any
additional lodging unit (Area connected to the
lobby and seating are included in calculation)
* 33
‫ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ ﻷول‬N ‫ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬
N/r M N/r N/r N/r

‫ ﻣﺘﺮ ﻣﺮﺑﻊ واﺣﺪ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ إﺿﺎﻓﯿﺔ‬N ‫ ﯾﻠﻰ ذﻟﻚ‬،‫ وﺣﺪة‬-
‫اﻟﻤﻨﺎطﻖ اﻟﻤﺘﺼﻠﺔ ﺑﺎﻟﻠﻮﺑﻰ وأﻣﺎﻛﻦ اﻟﺠﻠﻮس ﺗﺪﺧﻞ ﻓﻰ اﻹﻋﺘﺒﺎر ﻋﻨﺪ‬
34 ‫ﺣﺴﺎب اﻟﻤﺴﺎﺣﺔ‬

A minimum of 1.5 sqm for each lodging unit of

the first 20 lodging units, 0.5 sqm for any
additional lodging unit (Area connected to the
lobby and seating are included in calculation)
* 34
‫ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻜﻞ وﺣﺪة إﻗﺎﻣﺔ ﻷول‬N ‫ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬
M N/r N/r N/r N/r

‫ ﻣﺘﺮ ﻣﺮﺑﻊ واﺣﺪ ﻟﻜﻞ وﺣﺪة‬N ‫ ﯾﻠﻰ ذﻟﻚ‬،‫وﺣﺪة‬

‫ اﻟﻤﻨﺎطﻖ اﻟﻤﺘﺼﻠﺔ ﺑﺎﻟﻠﻮﺑﻰ وأﻣﺎﻛﻦ اﻟﺠﻠﻮس ﺗﺪﺧﻞ‬- ‫إﻗﺎﻣﺔ إﺿﺎﻓﯿﺔ‬
35 ‫ﻓﻰ اﻹﻋﺘﺒﺎر ﻋﻨﺪ ﺣﺴﺎب اﻟﻤﺴﺎﺣﺔ‬
A/C is provided
35 M M N/r N/r N/r
36 ‫وﺟﻮد ﺟﮭﺎز ﺗﻜﯿﯿﻒ‬
A/C is provided ( concealed or built in)
37 * 36
‫ﯾﻜﻮن ﺟﮭﺎز ﺗﻜﯿﯿﻒ ﻏﯿﺮ ﻣﺮﺋﻰ أو ﻣﺒﯿﺖ‬
N/r N/r M M M

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A/C temperature is between 18° and 26° C

37 M M M M M
‫و درﺟﺔ ﻣﺌﻮﯾﺔ‬ ‫درﺟﺔ اﻟﺤﺮارة ﺗﺘﺮاوح ﻣﺎ ﺑﯿﻦ‬
38

Hosting area is well ventilated and aerated

38 M M M M M
‫اﻟﻤﻨﺎطﻖ اﻟﻤﺨﺼﺼﺔ ﻟﺨﺪﻣﺔ اﻷﺳﺘﻀﺎﻓﺔ ﺗﻜﻮن ﺟﯿﺪة اﻟﺘﮭﻮﯾﺔ‬
39
Lighting with energy-saving bulbs - low
39 consumption. 1 2 3 4 5
40 ‫اﻹﺿﺎءة ﺑﻠﻤﺒﺎت ﻣﻮﻓﺮة ﻟﻠﻄﺎﻗﺔ‬
Fresh cut flowers are available
40 N/r N/r 3 4 5
41 ‫وﺟﻮد زھﻮر طﺒﯿﻌﯿﺔ ﺑﺤﺎﻟﺔ ﺟﯿﺪة‬
Hosting services are provided 24h a day, 7/7
41 days a week M M M M M
42 ‫ﺧﺪﻣﺎت اﻟﻀﯿﺎﻓﺔ ﻣﺘﻮﻓﺮة ﻋﻠﻰ ﻣﺪار اﻟﯿﻮم ﺧﻼل أﯾﺎم اﻷﺳﺒﻮع‬
Internet service is provided by Wi-Fi
42 M M M M M
43 ‫ﺧﺪﻣﺔ اﻷﻧﺘﺮﻧﺖ ﻣﻘﺪﻣﺔ ﻣﻦ ﺧﻼل اﻟﻮاى ﻓﺎي‬
Official Lodging units' rates signed by the
representative of the Ministry of Tourism
Arabic and another language, it must be visible
43 by customer either at front desk or main door. M M M M M
‫اﻷﺳﻌﺎر اﻟﺮﺳﻤﯿﺔ ﻟﻠﻐﺮف ﻣﻌﺘﻤﺪة ﻣﻦ وزارة اﻟﺴﯿﺎﺣﺔ )ﺑﺎﻟﻠﻐﺔ‬
‫اﻟﻌﺮﺑﯿﺔ وﻟﻐﺔ أﺧﺮى( ﺑﺎﻟﻤﻜﺎﺗﺐ اﻷﻣﺎﻣﯿﺔ أو ﺑﺎﻟﺒﺎب اﻟﺮﺋﯿﺴﻲ‬
44 ‫وﺗﻜﻮن ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﯾﻞ‬
Staff are well groom and with uniform
44 M M M M M
45 ‫اﻟﻌﺎﻣﻠﻮن ﺑﺰى ﻣﻮﺣﺪ وذو ﻣﻈﮭﺮ ﺣﺴﻦ‬
Staff uniforms are clean and with name
(surname and / or given name) tag clear
45 3 3 3 3 3
‫زى اﻟﻌﺎﻣﻠﯿﻦ ﻧﻈﯿﻒ ﻣﻊ وﺿﻊ ﺑﻄﺎﻗﺔ ﻣﻮﺿﺢ ﺑﮭﺎ اﻻﺳﻢ ﺑﺸﻜﻞ‬
46 ‫واﺿﺢ ﻋﻠﻰ اﻟﺰى‬

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VIP services are provided, it may be located in

hosting area or in a specified floor of lodging
46 units N/r N/r N/r N/r 5
‫وﺟﻮد ﺧﺪﻣﺔ ﻛﺒﺎر اﻟﺸﺨﺼﯿﺎت ﺳﻮاء ﻓﻲ اﻟﻤﻨﻄﻘﺔ اﻻﺳﺘﻀﺎﻓﺔ أو‬
‫ﻓﻲ دور ﻣﺨﺼﺺ ﻣﻦ أدوار وﺣﺪات اﻹﻗﺎﻣﺔ‬
47
Currency exchange services are provided
through bank or ATM machine inside hotel
47 ‫وﺟﻮد ﺧﺪﻣﺔ اﺳﺘﺒﺪال اﻟﻌﻤﻠﺔ داﺧﻞ اﻟﻔﻨﺪق ﺳﻮاء ﻋﻦ طﺮﯾﻖ ﺑﻨﻚ‬ N/r N/r 3 4 M
‫أو ﺻﺮاف آﻟﻲ ﯾﻘﺒﻞ اﻟﻜﺮوت اﻟﺪوﻟﯿﺔ‬
48
Furniture is well maintained
48 2 3 4 5 6
49 ‫اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا‬
Furniture is clean
49 3 3 3 3 3
50 ‫اﻷﺛﺎث ﻧﻈﯿﻒ‬
Floors are well maintained
50 2 3 4 5 6
51 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
51 3 3 3 3 3
52 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
52 2 3 4 5 6
53 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
53 3 3 3 3 3
54 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
54 2 3 4 5 6
55 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Ceilings are clean
55 3 3 3 3 3
56 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬

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A B C D E F G H I J
7-Luggage Room In hosting area, a separate lockable room with
‫ﻏﺮﻓﺔ ﺣﻔﻆ اﻟﺤﻘﺎﺋﺐ‬ shelves and hangers - exclusively used for
luggage storage and for the storage of
wheelchair & crutches of those with special
* 56 needs - is available 1 2 3 M M
‫وﺟﻮد ﻏﺮﻓﺔ ﻣﺴﺘﻘﻠﺔ ﺑﺎﻟﻤﻨﻄﻘﺔ اﻟﻤﺨﺼﺼﺔ ﻟﻼﺳﺘﻀﺎﻓﺔ ﺗﻜﻮن ﻟﺤﻔﻆ‬
‫ ﯾﻤﻜﻦ ﻏﻠﻘﮭﺎ‬- ‫ ﻓﻰ اﻟﻤﻨﻄﻘﺔ اﻟﻤﺨﺼﺼﺔ ﻟﻼﺳﺘﻀﺎﻓﺔ‬- ‫اﻟﺤﻘﺎﺋﺐ‬
‫وﻣﺠﮭﺰة ﺑﺄرﻓﻒ وﺷﻤﺎﻋﺎت وﺗﺴﺘﺨﺪم ﻓﻘﻂ ﻓﻰ ﺣﻔﻆ اﻟﺤﻘﺎﺋﺐ‬
57 ‫واﻟﻜﺮاﺳﻰ ﺑﻌﺠﻞ واﻟﻌﻜﺎزات اﻟﺨﺎﺻﺔ ﺑﺬوى اﻻﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ‬

A receipt is issued at each baggage deposit

57 1 2 3 4 5
‫ﯾﺘﻢ إﻋﻄﺎء إﯾﺼﺎل ﻋﻦ ﻛﻞ ﺣﻘﯿﺒﺔ ﻣﻮﺿﻮﻋﺔ ﺑﻐﺮﻓﺔ ﺣﻔﻆ اﻟﺤﻘﺎﺋﺐ‬
58

Luggage room is well maintained and clean

58 3 3 3 3 3
59
‫ﻏﺮﻓﺔ ﺣﻔﻆ اﻟﺤﻘﺎﺋﺐ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
8-Gift
Gift shop is available
60
* shop/Newspaper
‫ﻣﺤﻞ اﻟﮭﺪاﯾﺎ واﻟﺼﺤﻒ‬
59
‫وﺟﻮد ﻣﺤﻞ ﻟﻠﮭﺪاﯾﺎ واﻟﺼﺤﻒ‬
N/r N/r 3 4 5

Newspapers are available in Arabic and in at

least one foreign language and - ther is
availability of printing A4 news given by
60 N/r N/r N/r 4 M
internet.
‫وﺟﻮد ﺟﺮاﺋﺪ ﺑﺎﻟﻠﻐﺔ اﻟﻌﺮﺑﯿﺔ وإﺣﺪى اﻟﻠﻐﺎت اﻷﺟﻨﺒﯿﺔ ﻣﻊ‬
61 ‫إﻣﻜﺎﻧﯿﺔ ﻟﻄﺒﻊ ﺻﻔﺤﺎت إﺧﺒﺎرﯾﺔ ﻣﻦ اﻻﻧﺘﺮﻧﺖ‬

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A B C D E F G H I J
9-Business Minimum of one desk with a computer,
Services printer, internet connection is available for
* ‫ﺧﺪﻣﺔ رﺟﺎل اﻷﻋﻤﺎل‬ 61 clients N/r N/r 3 4 M
‫وﺟﻮد ﻣﻜﺘﺐ واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﺑﮫ ﻛﻤﺒﯿﻮﺗﺮ وطﺎﺑﻌﺔ ووﺻﻠﺔ‬
62 ‫اﻧﺘﺮﻧﺖ ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء‬
All materials and cables are clean and properly
62 arranged N/r N/r 3 3 3
63 ‫ﻛﻞ اﻟﺨﺎﻣﺎت واﻟﺘﻮﺻﯿﻼت اﻟﻜﮭﺮﺑﺎﺋﯿﺔ ﻧﻈﯿﻔﺔ وﻣﺮﺗﺒﺔ ﺑﺸﻜﻞ ﺳﻠﺒﻢ‬
10-Multipurpose
room
1 multipurpose room is provided
* ‫ﻗﺎﻋﺔ ﻣﺘﻌﺪدة اﻷﻏﺮاض‬ 63
‫وﺟﻮد ﻗﺎﻋﺔ ﻣﺘﻌﺪدة اﻷﻏﺮاض‬
N/r N/r 3 M N/r

64
2 multipurpose rooms are provided ( at least
for 200 people)
* 64
‫ﺷﺨﺺ‬ ‫وﺟﻮد ﻋﺪد ﻗﺎﻋﺔ ﻣﺘﻌﺪدة اﻷﻏﺮاض ﺗﺘﺴﻊ ﻟﻌﺪد‬
N/r N/r N/r N/r M
65 ‫ﻋﻠﻰ اﻷﻗﻞ‬
Furniture is well maintained
65 2 3 4 5 6
66 ‫اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا‬
Furniture is clean
66 3 3 3 3 3
67 ‫اﻷﺛﺎث ﻧﻈﯿﻒ‬
Floors are well maintained
67 2 3 4 5 6
68 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
68 3 3 3 3 3
69 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
69 2 3 4 5 6
70 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
70 3 3 3 3 3
71 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬

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A B C D E F G H I J
Ceilings are well maintained
71 2 3 4 5 6
72 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Ceilings are clean
72 3 3 3 3 3
73 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
11-Public Toilets
Separate toilets are available for males and
‫دورات اﻟﻤﯿﺎه اﻟﻌﺎﻣﺔ‬ 73 females, clearly signed M M M M M
‫وﺟﻮد دورات ﻣﯿﺎه ﻣﻨﻔﺼﻠﺔ )رﺟﺎﻟﻰ وﺣﺮﯾﻤﻰ( ﺑﻌﻼﻣﺎت واﺿﺤﺔ‬
74

Public toilet entrance door has a minimum

width of 90 cm net and to be self closing
* 74
‫ﺳﻢ‬ ‫ﻻ ﯾﻘﻞ اﻟﺤﺪ اﻷدﻧﻰ ﻟﻌﺮض ﺑﺎب ﻣﺪﺧﻞ دورات اﻟﻤﯿﺎه ﻋﻦ‬
M M M M M

75
‫ﺻﺎﻓﻰ وﯾﻜﻮن ذاﺗﻰ اﻟﻐﻠﻖ‬
Full length mirror is provided
75 M M M M M
76 ‫ﺗﻮﻓﯿﺮ ﻣﺮآة طﻮﻟﯿﺔ‬
Electrical extractor - good ventilation is
76 available in each cabin M M M M M
‫ ﺗﻮﻓﯿﺮ ﺗﮭﻮﯾﺔ ﺟﯿﺪة ﻓﻲ ﻛﻞ ﻛﺎﺑﯿﻨﺔ‬- ‫وﺟﻮد وﺳﯿﻠﺔ ﺷﻔﻂ ﻛﮭﺮﺑﺎﺋﯿﺔ‬
77
Extractor - extraction grids are well
77 maintained and clean 3 3 3 3 3
78 ‫وﺳﯿﻠﺔ اﻟﺸﻔﻂ وﺷﺒﻜﺎﺗﮭﺎ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
Mirror is provided above basins
78 M M M M M
79 ‫وﺟﻮد ﻣﺮآة أﻋﻠﻰ ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ‬
Plumbing is hidden from guest view
79 1 2 3 4 M
80 ‫ﻣﻮاﺳﯿﺮ اﻟﻤﯿﺎه ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء‬
Wash basin is provided
80 M M M M M
81 ‫وﺟﻮد أﺣﻮاض ﻟﻐﺴﯿﻞ اﻟﻮﺟﮫ‬

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All toilet water tanks have dual flush
economizer system
81 1 2 3 4 5
‫ﺟﻤﯿﻊ ﺧﺰاﻧﺎت اﻟﻤﯿﺎه اﻟﺨﺎﺻﺔ ﺑﺎﻟﺘﻮاﻟﯿﺘﺎت ﯾﻜﻮن ﻟﺪﯾﮭﺎ ﻧﻈﺎم‬
82 ‫ﻣﺰدوج ﻣﻮﻓﺮ ﻟﻠﻤﯿﺎه‬
All taps heads have economizing frother (air
82 mixer) 1 2 3 4 5
83 ‫ﺗﻜﻮن ﺟﻤﯿﻊ رؤوس اﻟﺼﻨﺎﺑﯿﺮ ﻣﺰودة ﺑﺨﻼط ھﻮاء ﻣﻮﻓﺮ‬
All bathroom appliances are well maintained
83 and clean 3 3 3 3 3
84 ‫ﺟﻤﯿﻊ ﺗﺠﮭﯿﺰات اﻟﺤﻤﺎم ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
Clothes hook is available in wash basin area
84 1 2 3 4 5
‫وﺟﻮد ﻋﻼﻗﺔ ﻣﻼﺑﺲ ﻓﻲ ﻣﻨﻄﻘﺔ أﺣﻮاض ﻏﺴﯿﻞ اﻟﻮﺟﮫ‬
85
Sufficient lighting is provided
85 M M M M M
86 ‫وﺟﻮد إﺿﺎءة ﻛﺎﻓﯿﺔ‬
Cold and hot water are permanently available
86 M M M M M
‫وﺟﻮد ﻣﯿﺎه ﺳﺎﺧﻨﺔ وﺑﺎردة ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ‬
87

Hot and cold water arrives quickly (no more

87 than one minute, loop circuit) 1 2 3 4 5
‫ ﻓﻲ ﻣﺪة ﻻ ﺗﺘﺠﺎوز اﻟﺪﻗﯿﻘﺔ‬- ‫اﻟﻤﺎء اﻟﺴﺎﺧﻦ واﻟﺒﺎرد ﯾﺼﻞ ﺑﺴﺮﻋﺔ‬
88

Soap dispensers, paper towel are provided.

88 M M M M M
‫وﺟﻮد دﺳﺒﻨﺴﺮ ﻟﻠﺼﺎﺑﻮن وﻣﻨﺎﺷﻒ ورﻗﯿﺔ‬
89
Hand dryer are provided
89 1 2 3 M M
90 ‫وﺟﻮد ﻣﺠﻔﻒ أﯾﺪى‬
Hand cotton towels are provided
90 N/r N/r N/r N/r 5
91 ‫وﺟﻮد ﻣﻨﺎﺷﻒ ﻣﺼﻨﻮﻋﺔ ﻣﻦ اﻟﻘﻄﻦ‬

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Toilet cabin door is minimum width of 70 cm
91 net M M M M M
92 ‫ﺳﻢ ﺻﺎﻓﻰ‬ ‫اﻻ ﯾﻘﻞ ﻋﺮض ﺑﺎب ﻛﺎﺑﯿﻨﺔ اﻟﺘﻮاﻟﯿﺖ ﻋﻦ‬
Closed toilet cabins with locks are provided
92 M M M M M
‫ﻛﺒﺎﺋﻦ اﻟﺘﻮاﻟﯿﺘﺎت ﺗﻐﻠﻖ وﻣﺰودة ﺑﺄﻗﻔﺎل‬
93
Toilet cabins are completely closed from floor
93 to ceiling N/r N/r 3 M M
94 ‫ﻛﺒﺎﺋﻦ دورات اﻟﻤﯿﺎه ﻣﻐﻠﻘﺔ ﺑﺎﻟﻜﺎﻣﻞ ﻣﻦ اﻷرﺿﯿﺔ إﻟﻰ اﻟﺴﻘﻒ‬
Hooks are provided in cabins
94 M M M M M
95 ‫وﺟﻮد ﻋﻼﻗﺎت ﻣﻼﺑﺲ ﻓﻲ اﻟﻜﺒﺎﺋﻦ‬
Toilets seat are seat with internal or external
95 water jet M M M M M
96 ‫ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ ﺑﺸﻄﺎف داﺧﻠﻰ أو ﺧﺎرﺟﻰ‬
Toilet cabins have covered wastebasket to be
opened by foot, stainless steel and other one in
the wash basin area
96 M M M M M
‫وﺟﻮد ﺳﻠﺔ ﻣﮭﻤﻼت ﺳﺘﻨﻠﺲ ﺳﺘﯿﻞ ﺗﻔﺘﺢ ﺑﺎﻟﻘﺪم ﺑﻜﺎﺑﯿﻨﺔ‬
‫ وأن ﺗﻜﻮن ھﻨﺎك ﺳﻠﺔ ﻣﮭﻤﻼت أﺧﺮى ﻓﻲ ﻣﻨﻄﻘﺔ‬،‫اﻟﺘﻮاﻟﯿﺖ‬
97 ‫اﻷﺣﻮاض‬
Toilet paper on unwinder is available in toilet
97 cabins M M M M M
98 ‫ﺗﻮﻓﯿﺮ ﺑﻜﺮ ورق ﺣﻤﺎم ﻓﻰ اﻟﻜﺎﺑﯿﻨﺔ‬
An extra roll of toilet paper on support in the
98 toilett cabin 1 2 3 M M
99 ‫وﺟﻮد ﺑﻜﺮة إﺿﺎﻓﯿﺔ ﻣﻦ ورق اﻟﺤﻤﺎم ﻓﻲ اﻟﻜﺎﺑﯿﻨﺔ‬
If male urinals exist, they have side view
partition in male public toilets
99 M M M M M
‫ ﯾﻮﺟﺪ ﺑﮭﺎ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺒﺎول ﻓﻲ دورات اﻟﻤﯿﺎه اﻟﺮﺟﺎﻟﻰ‬
100 ‫ﻓﻮاﺻﻞ‬

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Floors are anti slip surface
101 * 100
‫اﻷرﺿﯿﺎت ﻣﻀﺎدة ﻟﻼﻧﺰﻻق‬
M M M M M
Furniture is well maintained
101 2 3 4 5 6
102 ‫اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا‬
Furniture is clean
102 3 3 3 3 3
103 ‫اﻷﺛﺎث ﻧﻈﯿﻒ‬
Floors are well maintained
103 2 3 4 5 6
104 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
104 3 3 3 3 3
105 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
105 2 3 4 5 6
106 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
106 3 3 3 3 3
107 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
107 2 3 4 5 6
108 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Ceilings are clean
108 3 3 3 3 3
109 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
12-Public toilet
At least one suitably adapted toilet is required,
for weelchair
it could be unisex when completely separate
users
from the public toilets male & female
* ‫دورات اﻟﻤﯿﺎه اﻟﺨﺎﺻﺔ‬ 109
‫ ﯾﻤﻜﻦ أن ﺗﻜﻮن‬،‫وﺟﻮد وﺣﺪة واﺣﺪة ﻋﻠﻰ اﻷﻗﻞ ﻣﺠﮭﺰة ﻟﻼﺳﺘﺨﺪام‬
1 2 3 4 5
‫ﺑﻤﺴﺘﺨﺪﻣﻰ اﻟﻜﺮاﺳﻰ‬
‫ﻣﻮﺣﺪة ﻟﻠﺠﻨﺴﯿﻦ ﻓﻲ ﺣﺎﻟﺔ وﺟﻮدھﺎ ﻣﻨﻔﺼﻠﺔ ﻋﻦ دورات اﻟﻤﯿﺎه‬
‫ﻣﺘﺤﺮﻛﺔ‬
110 ‫اﻟﻌﺎﻣﺔ اﻟﺮﺟﺎﻟﻰ واﻟﺤﺮﯾﻤﻰ‬

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All the requirements and standards for public
toilets area applied on public toilets are
applied in toitets for those with special needs;
and to apply the additional following
110 M M M M M
specifications:
‫ﯾﺘﻢ ﺗﻄﺒﯿﻖ ﻛﺎﻓﺔ اﻻﺷﺘﺮاطﺎت واﻟﻤﻌﺎﯾﯿﺮ اﻟﺨﺎﺻﺔ ﺑﺪورات اﻟﻤﯿﺎه‬
‫اﻟﻌﺎﻣﺔ ﻋﻠﻰ دورات اﻟﻤﯿﺎه اﻟﻌﺎﻣﺔ ﻟﺬوى اﻹﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ ﻣﻊ‬
111 ‫ﺗﻄﺒﯿﻖ اﻹﺷﺘﺮاطﺎت اﻹﺿﺎﻓﯿﺔ اﻟﺘﺎﻟﯿﺔ‬
Door of those with special needs is outward
swinging, at least 100 cm wide net and with
handle between 90cm -120 cm height from
floor level. When toilets of those with special
needs are in each of the men's and women's
sections all doors leading to the cabin must
* 111 have the same characteristics. 1 2 3 4 5
‫ﯾﻔﺘﺢ اﻟﺒﺎب ﺑﺪورات اﻟﻤﯿﺎه ﻟﺬوى اﻹﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ ﻟﻠﺨﺎرج أو‬
‫ وﻻ ﯾﻘﻞ ﻋﺮﺿﮫ‬،‫اﻟﺪاﺧﻞ أو ﯾﻜﻮن ﺑﺎب ﻣﻨﺰﻟﻖ‬
‫ﺳﻢ ﺻﺎﻓﻰ وﯾﻜﻮن ارﺗﻔﺎع ﻣﻘﺒﻀﮫ ﻋﻦ ﺳﻄﺢ‬ ‫ﻋﻦ‬
‫ وﻓﻰ ﺣﺎﻟﺔ وﺟﻮد اﻟﻜﺎﺑﯿﻨﺔ ﺿﻤﻦ‬.‫ﺳﻢ‬ ‫و‬ ‫اﻷرض ﻣﺎ ﺑﯿﻦ‬
‫دورات اﻟﻤﯿﺎه اﻟﺮﺟﺎﻟﻰ واﻟﺤﺮﯾﻤﻰ ﺗﻜﻮن ﻛﻞ اﻷﺑﻮاب اﻟﻤﺆدﯾﺔ‬
112 ‫ﻟﻠﻜﺎﺑﯿﻨﺔ ﺑﺬات اﻟﻤﻮاﺻﻔﺎت‬
Toilet cabin minimum size is 120 cm x 150 cm
with a minimum of 100 cm net, clear in front of
* 112 toilet seat 1 2 3 4 5
‫ﺳﻢ ﺻﺎﻓﻰ ﺑﺪون‬ × ‫اﻟﺤﺪ اﻷدﻧﻰ ﻟﻤﺴﺎﺣﺔ اﻟﻜﺎﺑﯿﻨﺔ‬
113 ‫وﺟﻮد ﻋﻮاﺋﻖ أﻣﺎم ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ‬

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Toilet seat height are between 43 cm - 49 cm
with internal or external water jet
113 1 2 3 4 5
‫و ﺳﻢ وﺗﻜﻮن‬ ‫ﯾﺘﺮاوح ارﺗﻔﺎع ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ ﻣﺎ ﺑﯿﻦ‬
114 ‫ﺑﺸﻄﺎف داﺧﻠﻰ أو ﺧﺎرﺟﻰ‬
Wash basin is 50 cm width and 72- 74 cm
height from floor level with a sufficient space
under basin and a mirror over the basin with
height between 50 -80 cm and with a long arm
114 tap 1 2 3 4 5
‫ﺳﻢ وﺑﺎرﺗﻔﺎع ﯾﺘﺮاوح ﻣﺎ‬ ‫ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ ﺑﻜﻮن ﺑﻌﺮض‬
‫و ﺳﻢ ﻣﻦ ﻓﻮق ﺳﻄﺢ اﻷرض ﻣﻊ وﺟﻮد ﻣﺴﺎﺣﺔ ﻛﺎﻓﯿﺔ‬ ‫ﺑﯿﻦ‬
‫ﺗﺤﺖ اﻟﺤﻮض وﻣﺮآة ﻓﻮق اﻟﺤﻮض ﺑﺎرﺗﻔﺎع ﯾﺘﺮاوح ﻣﺎﺑﯿﻦ‬
115 ‫و ﺳﻢ وﻣﺰودة ﺑﺨﻼط ﻣﯿﺎه ﺑﺬراع طﻮﯾﻠﺔ‬

Safety rails horizontal and vertical is provided

beside wash basin and toilet seat
115 1 2 3 4 5
‫ﺗﻮﻓﯿﺮ ﻗﻀﺒﺎن رأﺳﯿﺔ وأﻓﻘﯿﺔ ﻟﻸﻣﺎن ﺑﺠﻮار اﻟﺤﻮض وﻗﺎﻋﺪة‬
116
‫اﻟﺘﻮاﻟﯿﺖ‬
All supplies(toiletries) are on 90 -120 cm
height from floor level
116 1 2 3 4 5
‫و‬ ‫ﺗﻜﻮن ﻛﻞ ﻣﺴﺘﻠﺰﻣﺎت اﻟﺤﻤﺎم ﺑﺎرﺗﻔﺎع ﯾﺘﺮاوح ﻣﺎ ﺑﯿﻦ‬
117 ‫ﺳﻢ ﻓﻮق ﺳﻄﺢ اﻷرض‬
13- Elevators A minimum of one guest elevator should be
‫اﻟﻤﺼﺎﻋﺪ‬ provided for buildings with 2 floors or more
above the ground level. An extra elevator
* 117 should be added for every additional 50 rooms N/r N/r N/r M M
‫وﺟﻮد ﻣﺼﻌﺪ واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﻟﻠﻨﺰﻻء ﻟﻠﻤﺒﺎﻧﻰ اﻟﺘﻲ ﺑﮭﺎ ﻋﺪد‬
‫ وﯾﺘﻢ إﺿﺎﻓﺔ ﻣﺼﻌﺪ ﺑﻌﺪ ﻛﻞ‬،‫طﺎﺑﻘﯿﻦ أو أﻛﺜﺮ ﺑﻌﺪ اﻟﺪور اﻷرﺿﻰ‬
118 50 ‫ﻏﺮﻓﺔ‬

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A minimum of one guest elevator should be

provided for buildings with 3 floors or more
above the ground level. An extra elevator
should be added for every additional 50 rooms-
* 118 the criteria applies in case of an independent M M M N/r N/r
building
‫وﺟﻮد ﻣﺼﻌﺪ واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﻟﻠﻤﺒﺎﻧﻰ اﻟﺘﻲ ﺑﮭﺎ ﻋﺪد طﻮاﺑﻖ أو‬
‫ﻏﺮﻓﺔ‬ ‫ وﯾﺘﻢ إﺿﺎﻓﺔ ﻣﺼﻌﺪ ﺑﻌﺪ ﻛﻞ‬،‫أﻛﺜﺮ ﺑﻌﺪ اﻟﺪور اﻷرﺿﻰ‬.
119
‫ھﺬه اﻟﻤﻌﺎﯾﯿﺮ ﺗﻄﺒﻖ ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻔﻨﺎدق اﻟﻤﻮﺟﻮدة ﺑﻤﺒﻨﻰ ﻣﺴﺘﻘﻞ‬
Service elevator is available
119 N/r N/r 3 M M
120 ‫وﺟﻮد ﻣﺼﻌﺪ ﻟﻠﺨﺪﻣﺔ‬
All elevators cabinets are well maintained
120 2 3 4 5 6
121 ‫ﻛﻞ ﻛﺒﺎﻧﻦ اﻟﻤﺼﺎﻋﺪ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
All elevators cabinets are clean
121 3 3 3 3 3
122 ‫ﻛﻞ ﻛﺒﺎﻧﻦ اﻟﻤﺼﺎﻋﺪ ﻧﻈﯿﻔﺔ‬
Floor numbers are clearly visible in elevator
122 panel 1 2 3 4 5
123 ‫ﺗﻜﻮن أرﻗﺎم اﻷدوار ﺑﻠﻮﺣﺔ اﻟﻤﺼﻌﺪ واﺿﺤﺔ‬
Contract of maintenance must be provided
123 3 3 3 3 3
124
‫وﺟﻮد ﻋﻘﺪ ﺻﯿﺎﻧﺔ ﻟﻠﻤﺼﻌﺪ‬
14- Access Lodging units corridors should have a

125
* Corridors 124 minimum width of 1.2 m net 1 2 3 N/r N/r
‫ﻣﻤﺮات اﻟﻮﺻﻮل‬ ‫ ﻣﺘﺮ ﺻﺎﻓﻰ‬N ‫أﻻ ﯾﻘﻞ ﻋﺮض ﻣﻤﺮات اﻹﻗﺎﻣﺔ ﻋﻦ‬
Lodging units corridors should have a

126
* 125 minimum width of 1.5 m net N/r N/r N/r 4 5
‫ ﻣﺘﺮ ﺻﺎﻓﻰ‬N ‫أﻻ ﯾﻘﻞ ﻋﺮض اﻟﻤﻤﺮات اﻹﻗﺎﻣﺔ ﻋﻦ‬

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All corridors are suitable for wheelchair users

127
* 126
‫ﻛﻞ اﻟﻤﻤﺮات ﻣﻨﺎﺳﺒﺔ ﻟﻤﺴﺘﺨﺪﻣﻰ اﻟﻜﺮاﺳﻰ اﻟﻤﺘﺤﺮﻛﺔ‬
N/r N/r 3 4 5

Corridors are well lit

127 3 3 3 3 3
128 ‫اﻟﻤﻤﺮات ﻣﻀﺎءة ﺟﯿﺪا‬
Movement detectors are operational in
128 lighting system 1 2 3 4 5
129 ‫ﻧﻈﺎم اﻹﺿﺎءة ﯾﻌﻤﻞ ﺑﺎﻟﻜﺸﺎﻓﺎت اﻟﺘﻲ ﺗﻌﻤﻞ ﻓﻲ وﺟﻮد اﻟﺤﺮﻛﺔ‬
Corridors are aerated and ventilated
129 M M M M M
130 ‫اﻟﻤﻤﺮات ﺟﯿﺪة اﻟﺘﮭﻮﯾﺔ‬
Lighting with energy-saving bulbs - low
130 consumption. 1 2 3 4 5
131 ‫اﻹﺿﺎءة ﺑﻠﻤﺒﺎت ﻣﻮﻓﺮة ﻟﻠﻄﺎﻗﺔ‬
Floors are well maintained
131 2 3 4 5 6
132 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
132 3 3 3 3 3
133 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
133 2 3 4 5 6
134 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
134 3 3 3 3 3
135 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
135 2 3 4 5 6
136 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Ceilings are clean
136 3 3 3 3 3
137 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
If corridor equipment exists, they are well
137 maintained 2 3 4 5 6
138 ‫ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﻌﺪات وأﺟﮭﺰة ﺑﺎﻟﻤﻤﺮات‬

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If corridor equipment exists, they are clean

138 3 3 3 3 3
‫ ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﻌﺪات وأﺟﮭﺰة ﺑﺎﻟﻤﻤﺮات‬
139
Directional signage in the corridors to indicate
guest rooms and other outlets
139 1 2 3 4 5
‫اﻟﻠﻮﺣﺎت اﻹرﺷﺎدﯾﺔ ﻓﻲ اﻟﻤﻤﺮات ﺗﻮﺿﺢ أرﻗﺎم ﻏﺮف اﻟﻨﺰﻻء‬
140 ‫وأﻣﺎﻛﻦ اﻟﺨﺪﻣﺎت واﻟﻤﺮاﻓﻖ ﺑﺎﻟﻔﻨﺪق‬
15- Food &
Beverage Areas One main Food & Beverage area is provided (
‫ﻣﻨﺎطﻖ اﻷﻏﺬﯾﺔ‬ 140 main restaurant) N/r N/r M M M
‫واﻟﻤﺸﺮوﺑﺎت‬ ‫ ﻣﻄﻌﻢ رﺋﯿﺴﻲ‬- ‫وﺟﻮد ﻣﻨﻄﻘﺔ رﺋﯿﺴﯿﺔ ﻟﻸﻏﺬﯾﺔ واﻟﻤﺸﺮوﺑﺎت‬
141
One main Food & Beverage area is provided (
breakfast area)
141 M M N/r N/r N/r
‫ ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ‬- ‫وﺟﻮد ﻣﻨﻄﻘﺔ رﺋﯿﺴﯿﺔ ﻟﻸﻏﺬﯾﺔ واﻟﻤﺸﺮوﺑﺎت‬
142 ‫ﻟﻺﻓﻄﺎر‬
Minimum area has 1,75 sqm per person for
60% of the capacity of the hotel
* 142
‫ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻠﺸﺨﺺ‬N ‫وﺟﻮد ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬
N/r N/r N/r N/r M
143 ‫ ﻣﻦ طﺎﻗﺔ اﻟﻔﻨﺪق‬% ‫ﻟﻌﺪد‬
Minimum area has 1,5 sqm per person for
60% of the capacity of the hotel
* 143
‫ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻠﺸﺨﺺ‬N ‫وﺟﻮد ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬
N/r N/r N/r M N/r
144 ‫ ﻣﻦ طﺎﻗﺔ اﻟﻔﻨﺪق‬% ‫ﻟﻌﺪد‬
Minimum area has 1 sqm per person for 60%
of the capacity of the hotel
* 144
‫ ﻣﺘﺮ ﻣﺮﺑﻊ ﻟﻠﺸﺨﺺ‬N ‫وﺟﻮد ﻣﺴﺎﺣﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬
N/r N/r M N/r N/r
145 ‫ ﻣﻦ طﺎﻗﺔ اﻟﻔﻨﺪق‬% ‫ﻟﻌﺪد‬

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A second Food area is available - example " la
carte" or "Specialty food"
* 145
‫وﺟﻮد ﻣﻄﻌﻢ ﺛﺎﻧﻰ ﯾﻤﻜﻦ أن ﯾﻜﻮن ﻣﻄﻌﻢ ﺑﻨﻈﺎم أﻻﻛﺎرت أو ﻣﻄﻌﻢ‬
N/r N/r N/r M M
146 ‫ﻣﺘﺨﺼﺺ‬
1 bar area is provided (open or enclosed areas)
146 ‫ ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻔﺘﻮﺣﺔ أو‬- "‫وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻛـ "ﺑﺎر‬ N/r N/r M M M
‫ﻣﻐﻠﻘﺔ‬
147
1 extra bar area is provided (open or enclosed
areas)
* 147
‫ ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻨﻄﻘﺔ‬- ‫وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻛـ "ﺑﺎر" إﺿﺎﻓﻰ‬
N/r N/r N/r 5 M
148 ‫ﻣﻔﺘﻮﺣﺔ أو ﻣﻐﻠﻘﺔ‬
Non smoking area should be available in all
Indoor Food & Beverage areas
148 N/r N/r 3 4 5
‫وﺟﻮد ﻣﻨﻄﻘﺔ ﻣﺨﺼﺼﺔ ﻟﻐﯿﺮ اﻟﻤﺪﺧﻨﯿﻦ ﻓﻲ ﻛﻞ اﻟﻤﻨﺎطﻖ‬
149 ‫اﻟﻤﺨﺼﺼﺔ ﻟﻸﻏﺬﯾﺔ واﻟﻤﺸﺮوﺑﺎت داﺧﻞ اﻟﻤﺒﻨﻰ‬
Food and beverages prices list (in Arabic and
another language) in Egyptian pounds
included taxes and service charge included is
149 M M M M M
available
‫ﻗﺎﺋﻤﺔ ﺑﺄﺳﻌﺎر اﻟﻤﺄﻛﻮﻻت واﻟﻤﺸﺮوﺑﺎت ﺑﺎﻟﺠﻨﯿﮫ اﻟﻤﺼﺮى ﺑﺎﻟﻠﻐﺔ‬
150 ‫اﻟﻌﺮﺑﯿﺔ وﻟﻐﺔ أﺟﻨﺒﯿﺔ ﻣﻮﺿﺢ ﺑﮭﺎ اﻟﻀﺮاﺋﺐ ورﺳﻮم اﻟﺨﺪﻣﺔ‬
Tablecloths, placemat, napkins are in good
150 condition and clean 3 3 3 3 3
151 ‫ﻣﻔﺎرش اﻟﻤﺎﺋﺪة واﻟﻔﻮط ﺑﺤﺎﻟﺔ ﺟﯿﺪة وﻧﻈﯿﻔﺔ‬

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Buffet can be from fixed or mobile units, it
contains hot & cold sections - Chafing dishes
have full roll top and are equipped to operate
on electricity.
151 N/r N/r 3 4 5
‫ ﺗﺤﺘﻮى‬،‫ﯾﻤﻜﻦ أن ﯾﻜﻮن اﻟﺒﻮﻓﯿﮫ ﻣﻦ وﺣﺪات ﺛﺎﺑﺘﺔ أو ﻣﺘﺤﺮﻛﺔ‬
‫ﻋﻠﻰ أﻗﺴﺎم ﻟﻸطﻌﻤﺔ اﻟﺴﺎﺧﻨﺔ واﻟﺒﺎردة ﻣﺘﻮاﻓﻘﺔ ﻣﻊ اﻟﻤﻮاﺻﻔﺎت‬
‫ وأن ﺗﻜﻮن وﺣﺪات ﺣﻔﻆ اﻟﻄﻌﺎم ﻣﺠﮭﺰة ﺑﺄﻏﻄﯿﺔ ﻣﺘﺼﻠﺔ‬،‫اﻟﺼﺤﯿﺔ‬
152 ‫وﻣﺠﮭﺰة ﻟﺘﻌﻤﻞ ﺑﺎﻟﻜﮭﺮﺑﺎء‬
If side station exists, they are well maintained
and clean
152 N/r N/r 3 3 3
‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد دواﻟﯿﺐ ﻟﺤﻔﻆ أدوات اﻟﺨﺪﻣﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
153 ‫وﻧﻈﯿﻔﺔ‬
If Live Cooking station(s) exist, they have an
extraction hood with filters
153 N/r N/r M M M
‫ ﯾﻠﺰم ﺗﻮﻓﯿﺮ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد أﻣﺎﻛﻦ ﻟﻄﮭﻰ اﻟﻄﻌﺎم أﻣﺎم اﻟﻨﺰﻻء‬
154 ‫ﺷﻔﺎط ھﻮاء ﻣﺰود ﺑﻔﻠﺘﺮ‬
Cabling of equipment and all working
equipment are well organized to have a proper
154 outlook or hidden from guest view N/r N/r 3 4 5
‫اﻷﺳﻼك واﻟﻜﺎﺑﻼت اﻟﻜﮭﺮﺑﺎﺋﯿﺔ ﻟﻜﻞ اﻷﺟﮭﺰة ﺗﻜﻮن ﺑﺸﻜﻞ ﻣﻨﻈﻢ‬
155 ‫وذات ﺷﻜﻞ ﻣﻨﺎﺳﺐ وﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء‬

Permanently installed electrical equipment

cabling (dispensers, coffee machines, ice
machines etc.) are hidden from guest view
155 N/r N/r 3 4 5
‫ﯾﺘﻢ إﺧﻔﺎء ﻛﺎﺑﻼت اﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات اﻟﻜﮭﺮﺑﺎﺋﯿﺔ اﻟﻤﺜﺒﺘﺔ ﺑﺸﻜﻞ‬
‫ داﺋﻢ ﻣﺜﻞ ﻣﻮزﻋﺎت وآﻻت اﻟﻘﮭﻮة وآﻻت اﻟﺜﻠﺞ وﻣﺎ إﻟﻰ ذﻟﻚ‬-
156 ‫ﻟﺘﻜﻮن ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء‬

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Glasses are with no stains and in perfect
156 conditions for client's use 2 3 4 5 6
157 ‫اﻟﺰﺟﺎﺟﯿﺎت ﺑﺪون ﺑﻘﻊ وﺑﺤﺎﻟﺔ ﺟﯿﺪة ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء‬
Glasses are clean
157 3 3 3 3 3
158 ‫اﻟﺰﺟﺎﺟﯿﺎت ﻧﻈﯿﻔﺔ‬
Chinaware with no stains, shining and in
perfect conditions for client's use
158 2 3 4 5 6
‫ ﺑﺮاﻗﺔ وﺑﺤﺎﻟﺔ ﺟﯿﺪة‬،‫أدوات اﻟﻤﺎﺋﺪة اﻟﺨﺰﻓﯿﺔ ﺗﻜﻮن ﺑﺪون ﺑﻘﻊ‬
159 ‫ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء‬
Chinaware are clean
159 3 3 3 3 3
160 ‫أدوات اﻟﻤﺎﺋﺪة اﻟﺨﺰﻓﯿﺔ ﻧﻈﯿﻔﺔ‬
Silvers are with no stain, shining and in perfect
160 conditions for clients' use 2 3 4 5 6
‫ ﺑﺮاﻗﺔ وﺑﺤﺎﻟﺔ ﺟﯿﺪة ﻻﺳﺘﺨﺪام اﻟﻨﺰﻻء‬،‫اﻟﻔﻀﯿﺎت ﺗﻜﻮن ﺑﺪون ﺑﻘﻊ‬
161
Silvers are clean
161 3 3 3 3 3
162 ‫اﻟﻔﻀﯿﺎت ﻧﻈﯿﻔﺔ‬
A/C temperature is between 18°-26° C
162 M M M M M
163 ‫و درﺟﺔ ﻣﺌﻮﯾﺔ‬ ‫درﺟﺔ اﻟﺤﺮارة ﺗﺘﺮاوح ﻣﺎ ﺑﯿﻦ‬
A/C is concealed or built in
164 * 163
‫أﺟﮭﺰة اﻟﺘﻜﯿﯿﻒ ﻏﯿﺮ ﻣﺮﺋﯿﺔ أو ﻣﺒﯿﺘﺔ‬
N/r N/r 3 M M
Tables and chairs are solid and stable
164 2 3 4 5 6
165 ‫اﻟﻤﻨﺎﺿﺪ واﻟﻜﺮاﺳﻰ ﻣﻦ ﻣﺎدة ﺻﻠﺒﺔ وﺛﺎﺑﺘﺔ‬
Baby high chairs are available for ages from 1-
165 3 years N/r N/r 3 4 5
166 ‫وﺟﻮد ﻛﺮاﺳﻰ ﻟﻸطﻔﺎل ﻷﻋﻤﺎر ﻣﺎ ﺑﯿﻦ ﺳﻨﺔ وﺛﻼث ﺳﻨﻮات‬
Baby high chairs are well maintained and clean
166 N/r N/r 3 3 3
‫ﻛﺮاﺳﻰ اﻷطﻔﺎل ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
167

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Furniture is well maintained
167 2 3 4 5 6
168 ‫اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا‬
Furniture is clean
168 3 3 3 3 3
169 ‫اﻷﺛﺎث ﻧﻈﯿﻒ‬
Floors are well maintained
169 2 3 4 5 6
170 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
170 3 3 3 3 3
171 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
171 2 3 4 5 6
172 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
172 3 3 3 3 3
173 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
173 2 3 4 5 6
174 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Ceilings are clean
174 3 3 3 3 3
175 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
Snacking service has a detailed price list
(Arabic and another language) in Egyptian
pounds included taxes and service charge
175 included N/r N/r M M M
‫ﺗﻜﻮن ﻗﺎﺋﻤﺔ اﻷﺳﻌﺎر اﻟﺨﺎﺻﺔ ﺑﺨﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﺑﺎﻟﺠﻨﯿﮫ‬
‫اﻟﻤﺼﺮى ﺑﺎﻟﻠﻐﺔ اﻟﻌﺮﺑﯿﺔ وﻟﻐﺔ أﺧﺮى ﻣﻮﺿﺢ ﺑﮭﺎ اﻷﺳﻌﺎر ورﺳﻮم‬
176 ‫اﻟﺨﺪﻣﺔ واﻟﻀﺮاﺋﺐ‬
Snacking services are provided 24 hours
176 N/r N/r N/r N/r M
177 ‫ﺳﺎﻋﺔ‬ ‫ﺗﻘﺪم ﺧﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﻋﻠﻰ ﻣﺪار‬
Snacking services are provided 18 hours
177 N/r N/r N/r M N/r
178 ‫ﺳﺎﻋﺔ‬ ‫ﺗﻘﺪم ﺧﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﻋﻠﻰ ﻣﺪار‬
Snacking services are provided 16 hours
178 N/r N/r 3 N/r N/r
179 ‫ﺳﺎﻋﺔ‬ ‫ﺗﻘﺪم ﺧﺪﻣﺔ اﻟﻮﺟﺒﺎت اﻟﺨﻔﯿﻔﺔ ﻋﻠﻰ ﻣﺪار‬

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16-Swimming
Swimming Pool (s) is/are available
180
* Pool 179
‫وﺟﻮد ﺣﻤﺎم ﺳﺒﺎﺣﺔ أو أﻛﺜﺮ‬
N/r 2 3 M M
‫ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ‬
At least one pool is heated
180 N/r N/r N/r 4 M
181 ‫أن ﯾﺘﻮاﻓﺮ ﻋﻠﻰ اﻷﻗﻞ ﺣﻤﺎم ﺳﺒﺎﺣﺔ واﺣﺪ ﻗﺎﺑﻞ ﻟﻠﺘﺴﺨﯿﻦ‬
If there is swimming pool, certified lifeguard is
available during the opening periods of
181 swimming pool N/r M M M M
‫ ﺗﻮاﺟﺪ ﻓﺮد إﻧﻘﺎذ ﺣﺎﻣﻞ ﻟﺸﮭﺎدة‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﺣﻤﺎم ﺳﺒﺎﺣﺔ‬
182 ‫ﻣﻌﺘﻤﺪة ﻓﻲ ھﺬا اﻟﺘﺨﺼﺺ طﻮال ﻓﺘﺮة ﺗﺸﻐﯿﻞ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ‬
Lifeguard is easily identifiable
182 N/r M M M M
183 ‫ﺳﮭﻮﻟﺔ اﻟﺘﻌﺮف ﻋﻠﻰ ﻓﺮد اﻹﻧﻘﺎذ‬
Keeping a note book where daily water quality
records are recorded.
183 ‫وﺟﻮد دﻓﺘﺮ ﯾﺘﻢ ﻓﯿﮫ ﺗﺴﺠﯿﻞ اﻟﻤﻼﺣﻈﺎت اﻟﺨﺎﺻﺔ ﺑﺠﻮدة اﻟﻤﯿﺎه‬ N/r M M M M
‫ﺑﺼﻔﺔ ﯾﻮﻣﯿﺔ‬
184
Minimum 1 shower is visible and available
184 around each swimming pool N/r M M M M
185 ‫وﺟﻮد دش واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﻣﺮﺋﻲ ﺣﻮل ﻛﻞ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ‬
Foot basin next to each swimming pool is

186
* 185 available N/r M M M M
‫وﺟﻮد ﺑﺎﻧﯿﻮ ﻗﺪم ﺑﺠﻮار ﻛﻞ ﺣﻤﺎم ﺳﺒﺎﺣﺔ‬
Pool depths markings are clearly visible on
pool side
186 N/r M M M M
‫ﺗﻮﻓﯿﺮ ﻋﻼﻣﺎت واﺿﺤﺔ ﻋﻠﻰ ﺟﻮاﻧﺐ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻮﺿﺢ‬
187 ‫اﻷﻋﻤﺎق‬

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Information board displaying opening times,
users' rules and regulations is available next to
each swimming pool area and in at least two
187 languages N/r M M M M
‫ اﻟﻘﻮاﻋﺪ واﻟﻠﻮاﺋﺢ‬،‫وﺟﻮد ﻟﻮﺣﺔ ﺗﻌﻠﯿﻤﺎت ﻣﻮﺿﺢ ﺑﮭﺎ أوﻗﺎت اﻟﻌﻤﻞ‬
‫ وﺗﻜﻮن ﻣﻮﺟﻮدة‬،‫اﻟﻮاﺟﺐ اﺗﺒﺎﻋﮭﺎ ﻣﻦ ﻣﺴﺘﺨﺪﻣﻲ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ‬
188 ‫ﺑﺠﻮاره ﺑﻠﻐﺘﯿﻦ ﻋﻠﻰ اﻷﻗﻞ‬
Sunbeds are provided, they are sun-resistant
188 and with adjustable back rest N/r M M M M
‫وﺟﻮد ﺷﺎزﻟﻮﻧﺠﺎت ﻣﻦ ﺧﺎﻣﺎت ﻣﻘﺎوﻣﺔ ﻟﻠﺸﻤﺲ ﺑﻤﺴﺎﻧﺪ ﻗﺎﺑﻠﺔ ﻟﻠﺘﻌﺪﯾﻞ‬
189
If mattresses are provided for sunbeds, they
have a height of 5 cm and should be made with
189 easy cleanable material N/r M M M M
‫ ﯾﻜﻮن ارﺗﻔﺎﻋﮭﺎ ﺳﻢ‬، ‫إذا ﻣﺎ ﺗﻢ ﺗﻮﻓﯿﺮ ﻣﺮاﺗﺐ ﻟﻠﺸﺎزﻟﻮﻧﺠﺎت‬
190 ‫وﺗﻜﻮن ﻣﻦ ﻣﺎدة ﺳﮭﻠﺔ اﻟﺘﻨﻈﯿﻒ‬
If there are mattresses they are well
190 maintained N/r 3 4 5 6
191 ‫ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺮاﺗﺐ ﻟﻠﺸﺎزﻟﻮﻧﺠﺎت‬
If there are mattresses they are clean
191 N/r 3 3 3 3
192 ‫ ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺮاﺗﺐ ﻟﻠﺸﺎزﻟﻮﻧﺠﺎت‬
Sunbeds are well maintained
192 N/r 3 4 5 6
193 ‫اﻟﺸﺎزﻟﻮﻧﺠﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Sunbeds are clean
193 N/r 3 3 3 3
194 ‫اﻟﺸﺎزﻟﻮﻧﺠﺎت ﻧﻈﯿﻔﺔ‬
Pool side tables with minimum 25 x 25 cm are
available
194 N/r 2 3 4 5
‫وﺟﻮد ﻣﻨﺎﺿﺪ ﻣﻮﺿﻮﻋﺔ ﻋﻠﻰ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ‬
195 ‫ﺑﻤﺴﺎﺣﺔ × ﺳﻢ‬

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Pool side tables are well maintained
195 ‫اﻟﻤﻨﺎﺿﺪ اﻟﻤﻮﺟﻮدة ﻋﻠﻰ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬ N/r 3 4 5 6
196
Pool side tables are clean
196 N/r 3 3 3 3
197 ‫اﻟﻤﻨﺎﺿﺪ اﻟﻤﻮﺟﻮدة ﻋﻠﻰ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬
Fixed or mounted to floor or with wind secure
197 foot-stand sun umbrellas are available N/r 2 3 4 5
‫وﺟﻮد ﻣﻈﻼت ﺛﺎﺑﺘﺔ أو ﻣﺘﺤﺮﻛﺔ ﺗﻜﻮن ﻣﺆﻣّﻨﺔ ﺿﺪ اﻟﺮﯾﺎح‬
198
Pool umbrellas are well maintained
198 N/r 3 4 5 6
199 ‫اﻟﻤﻈﻼت ﺣﻮل ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Pool umbrellas are clean
199 N/r 3 3 3 3
200 ‫اﻟﻤﻈﻼت ﺣﻮل ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬
Clean towels are provided
200 N/r 3 M M M
201 ‫وﺟﻮد ﺑﺸﺎﻛﯿﺮ ﻧﻈﯿﻔﺔ‬
Waste baskets area available, well maintained
201 and clean N/r 3 4 5 6
202 ‫وﺟﻮد ﺳﻼل ﻣﮭﻤﻼت ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
The swimming pool is well maintained
202 N/r 3 4 5 6
203 ‫ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎن ﺟﯿﺪا‬
The swimming pool is clean
203 N/r 3 3 3 3
204 ‫ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻒ‬
Swimming pool surrounding is well maintained
204 ‫اﻟﻤﺴﺎﺣﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬ N/r 3 4 5 6
205
If swimming pool -surrounding is clean
205 N/r 3 3 3 3
206 ‫اﻟﻤﺴﺎﺣﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻔﺔ‬

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17-Kids Kids swimming pool is provided, it can be part
Swimming Pool of the main swimming pool having a safety
* ‫ﺣﻤﺎم ﺳﺒﺎﺣﺔ ﻟﻸطﻔﺎل‬ 206 separation between the two parts N/r M M M M
‫وﺟﻮد ﺣﻤﺎم ﺳﺒﺎﺣﺔ ﻟﻸطﻔﺎل ﺳﻮاء ﻣﺴﺘﻘﻞ أوﺟﺰء ﻣﻦ ﺣﻤﺎم‬
207 ‫اﻟﺴﺒﺎﺣﺔ اﻟﺮﺋﯿﺴﻲ ﻣﻊ وﺟﻮد ﻓﺎﺻﻞ آﻣﻦ ﺑﯿﻦ اﻟﺠﺰﺋﯿﻦ‬
Pool depths markings are clearly visible on
pool side
207 N/r M M M M
‫وﺟﻮد ﻋﻼﻣﺎت واﺿﺤﺔ ﺗﺒﯿﻦ أﻋﻤﺎق ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﺗﻮﺿﻊ ﻋﻠﻰ‬
208 ‫ﺟﻮاﻧﺒﮫ‬
Swimming pool is heated
208 N/r N/r 3 4 5
209 ‫ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻗﺎﺑﻞ ﻟﻠﺘﺴﺨﯿﻦ‬
Swimming pool is under constant surveillance
209 during opening hours. N/r M M M M
210 ‫ﯾﺨﻀﻊ ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻟﻤﺮاﻗﺒﺔ ﻣﺴﺘﻤﺮة ﺧﻼل ﺳﺎﻋﺎت ﺗﺸﻐﯿﻠﮫ‬
The swimming pool is well maintained
210 ‫ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎن ﺟﯿﺪا‬ N/r 3 4 5 6
211
The swimming pool is clean
211 ‫ﺣﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻒ‬ N/r 3 3 3 3
212
Swimming pool surrounding is well
212 maintained N/r 3 4 5 6
213 ‫اﻟﻤﻨﻄﻘﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Swimming pool surrounding is clean
213 N/r 3 3 3 3
214 ‫اﻟﻤﻨﻄﻘﺔ اﻟﻤﺤﯿﻄﺔ ﺑﺤﻤﺎم اﻟﺴﺒﺎﺣﺔ ﻧﻈﯿﻔﺔ‬
18-Fitness / Fitness room equipped with sports equipment
Health Club and / or bodybuilding are available - it can be
* ‫اﻟﻨﺎدى اﻟﺼﺤﻰ‬ 214 unisex N/r N/r 3 4 M
‫وﺟﻮد ﻗﺎﻋﺔ ﻟﻸﻟﻌﺎب وﻟﻠﯿﺎﻗﺔ اﻟﺒﺪﻧﯿﺔ ﻣﺠﮭﺰة ﺑﺎﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات‬
215 ‫اﻟﻼزﻣﺔ وﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻮﺣﺪة ﻟﻠﺠﻨﺴﯿﻦ‬

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The work-out equipment is well maintained

215 N/r 3 4 5 6
‫اﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
216
The work-out equipment is clean
216 N/r 3 3 3 3
217 ‫اﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات ﻧﻈﯿﻔﺔ‬
If mirrors exist in the fitness room, they are
made of tempered glass or have anti-splinter
217 treatment N/r 2 3 4 5
‫ ﺗﻜﻮن ﻣﺼﻨﻮﻋﺔ ﻣﻦ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﻣﺮاﯾﺎ ﻓﻲ ﻏﺮﻓﺔ اﻟﻠﯿﺎﻗﺔ‬
218 ‫زﺟﺎج ﻣﻌﺎﻟﺞ ﻏﯿﺮ ﻗﺎﺑﻞ ﻟﻠﺘﺸﻈﻰ‬
Temperature range is between 18° and- 26°C
218 N/r M M M M
‫درﺟﺔ ﻣﺌﻮﯾﺔ‬ ‫و‬ ‫درﺟﺔ اﻟﺤﺮارا ﺗﺘﺮاوح ﻣﺎ ﺑﯿﻦ‬
219
Fitness room is aerated and ventilated
219 N/r 3 3 3 3
220 ‫ﻏﺮﻓﺔ اﻟﻠﯿﺎﻗﺔ اﻟﺒﺪﻧﯿﺔ ﺟﯿﺪة اﻟﺘﮭﻮﯾﺔ‬
2 Saunas are available - one for male and one
for female
* 220
‫ واﺣﺪة ﻣﺨﺼﺼﺔ ﻟﻠﺮﺟﺎل واﻷﺧﺮى‬- ‫وﺟﻮد ﻋﺪد ﻏﺮﻓﺔ ﻟﻠﺴﺎوﻧﺎ‬
N/r 2 3 4 M
221 ‫ﻣﺨﺼﺼﺔ ﻟﻠﺴﯿﺪات‬
Sauna equipment is made of natural wood and
equipped with thermometer, Hydrometer,
hour glass, wooden seal and ladle, stone
protection and lamp protection.
221 N/r 2 3 4 5
‫ااﻟﻤﻌﺪات واﻟﺘﺠﮭﯿﻮات اﻟﻤﺴﺘﺨﺪﻣﺔ ﺑﻐﺮﻓﺔ اﻟﺴﺎوﻧﺎ ﺗﻜﻮن ﻣﻦ‬
‫اﻟﺨﺸﺐ اﻟﻄﺒﯿﻌﻰ وﻣﺰودة ﺑﺠﮭﺎز ﻗﯿﺎس ﻟﻠﺤﺮارة وﺟﮭﺎز ﻗﯿﺎس‬
‫ﻟﻤﻌﺪل اﻟﺮطﻮﺑﺔ وﺳﺎﻋﺔ رﻣﻠﯿﺔ وﺣﺎﺟﺰ ﺧﺸﺒﻰ وﻣﻐﺮﻓﺔ وواﻗﻰ‬
222 ‫ﻟﻠﻤﺒﺔ وواﻗﻰ ﻟﻠﺤﺠﺮ‬
Sauna equipment is well maintained
222 N/r 3 4 5 6
223 ‫أﺟﮭﺰة اﻟﺴﺎوﻧﺎ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬

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Sauna equipment is clean
223 N/r 3 3 3 3
224 ‫أﺟﮭﺰة اﻟﺴﺎوﻧﺎ ﻧﻈﯿﻔﺔ‬
2 Steam rooms are available - one for male and
one for female
* 224
‫ واﺣﺪة ﻣﺨﺼﺼﺔ ﻟﻠﺮﺟﺎل واﻷﺧﺮى‬- ‫وﺟﻮد ﻋﺪد ﻏﺮﻓﺔ ﻟﻠﺒﺨﺎر‬
N/r 2 3 4 5
225 ‫ﻟﻠﺴﯿﺪات‬
Steam room is well maintained
225 ‫ﻏﺮﻓﺔ اﻟﺒﺨﺎر ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬ N/r 3 4 5 6
226
Steam room is clean
226 ‫ﻏﺮﻓﺔ اﻟﺒﺨﺎر ﻧﻈﯿﻔﺔ‬ N/r 3 3 3 3
227

Massage cabins are available and equipped

with massage table and wash-basin
* 227
‫وﺟﻮد ﻛﺒﺎﺋﻦ ﻟﻠﻤﺴﺎج ﻣﺠﮭﺰة ﺑﻤﻨﻀﺪة ﻟﻠﻤﺴﺎج وﺣﻮض ﻏﺴﯿﻞ‬
N/r M M M M

228
‫ﻟﻠﻮﺟﮫ‬
Massage cabin and equipment are well
228 maintained N/r 3 4 5 6
229 ‫ﻛﺎﺑﯿﻨﺔ وﺗﺠﮭﯿﺰات اﻟﻤﺴﺎج ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Massage cabin and equipment are clean
229 N/r 3 3 3 3
230 ‫ﻛﺎﺑﯿﻨﺔ وﺗﺠﮭﯿﺰات اﻟﻤﺴﺎج ﻧﻈﯿﻔﺔ‬
Jacuzzi is available (inside or outside)
231 * 230
‫ ﻓﻲ اﻟﺪاﺧﻞ أو اﻟﺨﺎرج‬- ‫وﺟﻮد ﻣﻜﺎن ﻟﻠﺠﺎﻛﻮزى‬
N/r 2 3 4 5
Jaccuzi are well maintained
231 N/r 3 4 5 6
232 ‫اﻟﻤﻜﺎن اﻟﻤﺨﺼﺺ ﻟﻠﺠﺎﻛﻮزى ﻣﺼﺎن ﺟﯿﺪا‬
Jaccuzi are clean
232 N/r 3 3 3 3
233 ‫اﻟﻤﻜﺎن اﻟﻤﺨﺼﺺ ﻟﻠﺠﺎﻛﻮزى ﻧﻈﯿﻒ‬

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Display of an internal regulation on the use of
sauna, steam room and jaccuzi
233 N/r 3 M M M
‫وﺟﻮد ﻟﻮﺣﺔ ﻟﻌﺮض اﻟﻘﻮاﻋﺪ اﻟﻤﻌﻤﻮل ﺑﮭﺎ داﺧﻠﯿﺎ ﻋﻨﺪ اﺳﺘﺨﺪام‬
234 ‫اﻟﺴﺎوﻧﺎ وﻏﺮﻓﺔ اﻟﺒﺨﺎر واﻟﺠﺎﻛﻮزى‬

Separate lockable toilets, showers, changing

areas for male and female are available
* 234
‫وﺟﻮد دورات ﻣﯿﺎه ﻣﻨﻔﺼﻠﺔ ﻣﺨﺼﺼﺔ ﻟﻠﺴﯿﺪات وأﺧﺮى‬
N/r M M M M

‫ﻣﺨﺼﺼﺔ ﻟﻠﺮﺟﺎل ﺑﮭﺎ أدﺷﺎش وأﻣﺎﻛﻦ ﻟﺘﻐﯿﯿﺮ اﻟﻤﻼﺑﺲ ﯾﻤﻜﻦ ﻏﻠﻘﮭﺎ‬

235
Cold and hot water must be permanently
235 available N/r M M M M
236 ‫ﺗﻮﻓﯿﺮ ﻣﯿﺎه ﺑﺎردة وﺳﺎﺧﻨﺔ ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ‬
Prices list of care (2 languages) in Egyptian
pounds including taxes and service charge is
236 available N/r M M M M
‫وﺟﻮد ﻗﺎﺋﻤﺔ ﺗﻮﺿﺢ أﺳﻌﺎر اﻟﺨﺪﻣﺎت اﻟﻤﻘﺪﻣﺔ ﺑﺎﻟﺠﻨﯿﮫ اﻟﻤﺼﺮى‬
237 ‫ﺑﻠﻐﺘﯿﻦ ﻣﻮﺿﺢ ﺑﮭﺎ اﻟﻀﺮاﺋﺐ ورﺳﻮم اﻟﺨﺪﻣﺔ‬
Lighting with energy-saving bulbs - low
237 consumption. N/r 2 3 4 5
238 ‫اﻹﺿﺎءة ﺑﻠﻤﺒﺎت ﻣﻮﻓﺮة ﻟﻠﻄﺎﻗﺔ‬
Floors are well maintained
238 N/r 3 4 5 6
239 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
239 N/r 3 3 3 3
240 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
241
240 N/r 3 4 5 6
‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
241 N/r 3 3 3 3
242 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
242 N/r 3 4 5 6
243 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬

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Ceilings are clean
243 N/r 3 3 3 3
244 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
All equipments (reception, decoration, rest
room, vestiares) are in a good state of
244 maintenance N/r 3 4 5 6
‫ﻛﻞ اﻟﺘﺠﮭﯿﺰات واﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات ﺑﻤﻨﻄﻘﺔ اﻻﺳﺘﻘﺒﺎل واﻟﺪﯾﻜﻮر‬
245 ‫ودورات اﻟﻤﯿﺎه ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
All equipments (reception, decoration, rest
room, changing rooms) are clean
245 N/r 3 3 3 3
‫ﻛﻞ اﻟﺘﺠﮭﯿﺰات واﻟﺘﺠﮭﯿﺰات واﻟﻤﻌﺪات ﺑﻤﻨﻄﻘﺔ اﻻﺳﺘﻘﺒﺎل واﻟﺪﯾﻜﻮر‬
246 ‫ودورات اﻟﻤﯿﺎه وأﻣﺎﻛﻦ ﺗﻐﯿﯿﺮ اﻟﻤﻼﺑﺲ ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬
19-Lodging area
Lodging units are equipped for a minimum of 2
‫وﺣﺪات اﻹﻗﺎﻣﺔ‬
people in a double bed or two twin beds
246 M M M M M
‫ ﻓﻲ ﺳﺮﯾﺮ‬،‫وﺣﺪات اﻹﻗﺎﻣﺔ ﻣﺠﮭﺰة ﻟﻌﺪد ﺷﺨﺺ ﻋﻠﻰ اﻷﻗﻞ‬
247
‫ﻣﺰدوج أو ﺳﺮﯾﺮﯾﻦ ﻣﻨﻔﺼﻠﯿﻦ‬

Lodging area including bathroom and entrance

area, it has a minimum of 28 sqm excluding
* 247 terrace/balcony N/r N/r N/r N/r M
‫وﺣﺪة اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﻣﺪﺧﻞ ﻋﻠﻰ أﻻ ﺗﻘﻞ اﻟﻤﺴﺎﺣﺔ اﻟﺼﺎﻓﯿﺔ‬
248 ‫ﻣﺘﺮ ﻣﺮﺑﻊ ﻏﯿﺮ ﺷﺎﻣﻠﺔ اﻟﺒﻠﻜﻮن أو اﻟﺘﺮاس‬ ‫ﺑﮭﺎ ﻋﻦ‬

Lodging area including bathroom and entrace

area, it has a minimum of 24 sqm excluding
* 248 terrace/balcony N/r N/r N/r M N/r
‫وﺣﺪة اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﻣﺪﺧﻞ ﻋﻠﻰ أﻻ ﺗﻘﻞ اﻟﻤﺴﺎﺣﺔ اﻟﺼﺎﻓﯿﺔ‬
249 ‫ﻣﺘﺮ ﻣﺮﺑﻊ ﻏﯿﺮ ﺷﺎﻣﻠﺔ اﻟﺒﻠﻜﻮن أو اﻟﺘﺮاس‬ ‫ﺑﮭﺎ ﻋﻦ‬

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Lodging area including bathroom and entrace

area, it has a minimum of 21 sqm excluding
* 249 terrace/balcony N/r N/r M N/r N/r
‫وﺣﺪة اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﻣﺪﺧﻞ ﻋﻠﻰ أﻻ ﺗﻘﻞ اﻟﻤﺴﺎﺣﺔ اﻟﺼﺎﻓﯿﺔ‬
250 ‫ﻣﺘﺮ ﻣﺮﺑﻊ ﻏﯿﺮ ﺷﺎﻣﻠﺔ اﻟﺒﻠﻜﻮن أو اﻟﺘﺮاس‬ ‫ﺑﮭﺎ ﻋﻦ‬

Lodging area including bathroom and entrace

area, it has a minimum of 18 sqm excluding
* 250 terrace/balcony N/r M N/r N/r N/r
‫وﺣﺪة اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﻣﺪﺧﻞ ﻋﻠﻰ أﻻ ﺗﻘﻞ اﻟﻤﺴﺎﺣﺔ اﻟﺼﺎﻓﯿﺔ‬
251 ‫ﻣﺘﺮ ﻣﺮﺑﻊ ﻏﯿﺮ ﺷﺎﻣﻠﺔ اﻟﺒﻠﻜﻮن أو اﻟﺘﺮاس‬ ‫ﺑﮭﺎ ﻋﻦ‬

Lodging area including bathroom and entrace

area, it has a minimum of 16 sqm excluding
* 251 terrace/balcony M N/r N/r N/r N/r
‫وﺣﺪة اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﻣﺪﺧﻞ ﻋﻠﻰ أﻻ ﺗﻘﻞ اﻟﻤﺴﺎﺣﺔ اﻟﺼﺎﻓﯿﺔ‬
252 ‫ﻣﺘﺮ ﻣﺮﺑﻊ ﻏﯿﺮ ﺷﺎﻣﻠﺔ اﻟﺒﻠﻜﻮن أو اﻟﺘﺮاس‬ ‫ﺑﮭﺎ ﻋﻦ‬

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In case of the establishment does not display
in its customer information (internet,
brochures, Hosting area ....) that all
accommodation units are for non-smokers, a
minimum of 30% of Lodging units are for non
smokers and have appropriate signage
252 1 2 3 4 5
designating them as such
‫ ﺑﻮاﺳﻄﺔ اﻹﻧﺘﺮﻧﺖ أو‬- ‫ﻓﻲ ﺣﺎﻟﺔ ﻟﻢ ﯾﺘﻢ اﻟﺘﻨﻮﯾﮫ ﻟﻠﻌﻤﻼء‬
‫ أﻧﮫ ﻏﯿﺮ ﻣﺴﻤﻮح‬- ‫ أوﻣﻨﻄﻘﺔ اﻹﺳﺘﻀﺎﻓﺔ أو ﻣﺎ إﻟﻰ ذﻟﻚ‬، ‫اﻟﻨﺸﺮات‬
‫ ﻻ ﺗﻘﻞ ﻧﺴﺒﺔ اﻟﻐﺮف اﻟﻤﺨﺼﺼﺔ ﻟﻐﯿﺮ اﻟﻤﺪﺧﻨﯿﻦ‬،‫ﺑﺎﻟﺘﺪﺧﯿﻦ ﺑﺎﻟﻐﺮف‬
‫ ﻣﻦ وﺣﺪات اﻹﻗﺎﻣﺔ ﻣﻊ وﺿﻊ ﻻﻓﺘﺔ ﺑﺎﻟﻐﺮف‬٪ ‫ﻋﻦ‬
253 ‫اﻟﻤﺨﺼﺼﺔ ﻟﻐﯿﺮ اﻟﻤﺪﺧﯿﻦ ﺗﻮﺿﺢ ذﻟﻚ‬

Lodging unit's door is solid with a minimum

width of 80 cm net, height of 210 cm
* 253
‫ﺳﻢ‬ ‫ﺑﺎب وﺣﺪات اﻹﻗﺎﻣﺔ ﺻﻠﺐ ﺑﻌﺮض ﻻ ﯾﻘﻞ ﻋﻦ‬
3 4 M M M

254
‫ﺳﻢ‬ ‫وارﺗﻔﺎع‬

Each lodging unit is identified by a number or

254 names that differentiates them. M M M M M
‫ﻛﻞ وﺣﺪة إﻗﺎﻣﺔ ﯾﻮﺟﺪ ﻋﻠﻰ ﺑﺎﺑﮭﺎ رﻗﻢ أو اﺳﻢ ﻟﯿﻤﯿﺰھﺎ ﻋﻦ ﻏﯿﺮھﺎ‬
255
Lodging unit door is self closing
255 3 4 M M M
256 ‫ﯾﻐﻠﻖ ﺑﺎب وﺣﺪة اﻹﻗﺎﻣﺔ ذاﺗﯿﺎ‬
When provided, connect lodging unit doors
have a locking device on each side
256 M M M M M
‫ ﯾﺘﻢ ﺗﻮﻓﯿﺮ ﺑﺎب ﻟﻜﻞ ﻏﺮﻓﺔ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد وﺣﺪﺗﻰ إﻗﺎﻣﺔ ﻣﺘﺼﻠﺘﯿﻦ‬
257 ‫ﻣﻊ إﻣﻜﺎﻧﯿﺔ إﻏﻼق اﻟﺒﺎب ﻣﻦ ﻧﺎﺣﯿﺔ ﻛﻞ ﻏﺮﻓﺔ‬

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Connected Lodging units have two solid doors

with a minimum width of 70 cm net
* 257
‫ ﯾﻜﻮن ﻟﮭﻨﺎ ﻋﺪد ﺑﺎب ﺻﻠﺐ ﺑﻌﺮض‬،‫وﺣﺪﺗﻰ اﻹﻗﺎﻣﺔ اﻟﻤﺘﺼﻠﺘﯿﻦ‬
M M M M M

258
‫ﺳﻢ ﺻﺎﻓﻰ‬ ‫ﻻ ﯾﻘﻞ ﻋﻦ‬
Electronic door key must be provided
258 N/r N/r M M M
259 ‫ﺗﻮﻓﯿﺮ ﻛﺎﻟﻮن أﻟﻜﺘﺮوﻧﻰ ﻟﻠﺒﺎب‬
Mechanical door key must be provided
259 M M N/r N/r N/r
260 ‫ﺗﻮﻓﯿﺮ ﻣﻔﺘﺎح ﻣﯿﻜﺎﻧﯿﻜﻰ ﻟﻠﺒﺎب‬
Do not disturb / Please make up room card is
available - new technology as an electronic
system validates the criteria.
260 1 2 3 4 5
‫وﺟﻮد ﻛﺎرت ﯾﻮﺿﺢ "ﻋﺪم اﻹزﻋﺎج" و "ﯾﺮﺟﻰ‬
‫ وﯾﻤﻜﻦ اﻹﺳﺘﻌﺎﻧﺔ ﺑﺎﻟﻮﺳﺎﺋﻞ اﻟﺘﻜﻨﻮﻟﻮﺟﯿﺔ اﻟﺤﺪﯾﺜﺔ‬،"‫ﺗﻨﻈﯿﻒ اﻟﻐﺮﻓﺔ‬
261 ‫ﻛﺎﻟﻨﻈﻢ اﻷﻟﻜﺘﺮوﻧﯿﺔ‬
Safety chain and spy hole are installed in
lodging units' doors with a height of 160 cm
261 from floor M M M M M
‫وﺟﻮد ﺳﻠﺴﻠﺔ أﻣﺎن وﻋﯿﻦ ﺳﺤﺮﯾﺔ ﺑﺎﻷﺑﻮاب ﻋﻠﻰ‬
262 ‫ﺳﻢ ﻓﻮق ﻣﺴﺘﻮى اﻷرض‬ ‫ارﺗﻔﺎع‬
Official Lodging units' rates signed by the
representative of the Ministry of Tourism must
be visible by customer either behind main
262 M M M M M
door or inside the wardrobe door.
‫اﻹﻋﻼن ﻋﻦ أﺳﻌﺎر اﻹﻗﺎﻣﺔ اﻟﻤﻌﺘﻤﺪة ﻣﻦ وزارة اﻟﺴﯿﺎﺣﺔ ﺗﻮﺿﻊ‬
263 ‫ﺧﻠﻒ ﺑﺎب اﻟﻐﺮﻓﺔ أو داﺧﻞ اﻟﺪوﻻب‬

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Emergency evacuation plan must be clearly
displayed on the back of the bedroom door,
indicating location of room, escape routes and
meeting point. Plan to be at least in two
263 M M M M M
languages
‫ وﺿﻊ ﺧﻄﺔ اﻟﻄﻮارئ ﺑﮭﺎ ﺧﺮﯾﻄﺔ ﺑﻤﻜﺎن‬،‫ﺧﻠﻒ ﺑﺎب اﻟﻐﺮﻓﺔ‬
‫اﻟﻐﺮﻓﺔ وﻣﺴﺎﻟﻚ اﻟﮭﺮوب وﻧﻘﻄﺔ اﻹﻟﺘﻘﺎء ﻋﻨﺪ اﻟﻄﻮارئ وﺗﻜﻮن‬
264 ‫اﻟﺨﺮﯾﻄﺔ ﺑﻠﻐﺘﯿﻦ ﻋﻠﻰ اﻷﻗﻞ‬
A/C temperature range is between 18° and
264 26°C M M M M M
265 ‫و درﺟﺔ ﻣﺌﻮﯾﺔ‬ ‫درﺟﺔ اﻟﺤﺮارة ﺗﺘﺮاوح ﻣﺎ ﺑﯿﻦ‬
A/C is concealed or built in
265 N/r N/r 3 4 M
266 ‫ﺟﮭﺎز اﻟﺘﻜﯿﯿﻒ ﯾﻜﻮن ﻏﯿﺮ ﻣﺮﺋﻰ ﻟﻠﻨﺰﻻء أو ﻣﺒﯿﺖ‬
From the entrance of the lodging unit 1
Control switch or similar as power saver -
(traditional switch is not accepted) can turn on
or off all electrical installations. Only
266 derogation the minibar. 1 2 3 4 5
‫ وﺟﻮد ﻣﻔﺘﺎح ﻟﻠﺘﺤﻜﻢ أو ﻣﺜﯿﻞ ﻟﮫ ﻣﻮﻓﺮ‬،‫ﺑﻤﺪﺧﻞ وﺣﺪة اﻹﻗﺎﻣﺔ‬
‫ واﻟﺬى ﯾﻤﻜﻦ ﺑﻮاﺳﻄﻨﮫ‬-‫ اﻟﺒﺪﯾﻞ اﻟﺘﻘﻠﯿﺪى ﻏﯿﺮ ﻣﻘﺒﻮل‬- ‫ﻟﻠﻄﺎﻗﺔ‬
‫ﺗﺸﻐﯿﻞ أو إﯾﻘﺎف ﺗﺸﻐﯿﻞ ﺟﻤﯿﻊ اﻷﺟﮭﺰة اﻟﻜﮭﺮﺑﺎﺋﯿﺔ ﻓﯿﻤﺎ ﻋﺪا اﻟﻤﯿﻨﻰ‬
267 ‫ﺑﺎر‬
Electric light switch is at the lodging unit
entrance and bedside, some of which
267 reversible among each other 1 2 3 4 M
‫ﻣﻔﺎﺗﯿﺢ اﻟﻜﮭﺮﺑﺎء ﺗﻜﻮن ﺑﻤﺪﺧﻞ وﺣﺪة اﻹﻗﺎﻣﺔ وﺑﺠﻮار اﻟﺴﺮﯾﺮ‬
268 ‫وﺗﻌﻤﻞ ﺑﻄﺮﯾﻘﺔ ﻋﻜﺴﯿﺔ ﺗﻮاﻓﻘﯿﺔ ﺑﯿﻨﮭﺎ وﺑﯿﻦ ﺑﻌﻀﮭﺎ‬
All electric switches are well maintained and
268 clean 3 3 3 3 3
269 ‫ﻛﻞ ﻣﻔﺎﺗﯿﺢ اﻟﻜﮭﺮﺑﺎء ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬

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Entire room has 5 light units including bedside
lights
269 N/r N/r N/r 4 5
‫وﺟﻮد ﻋﺪد وﺣﺪات إﺿﺎءة ﺑﺎﻟﻐﺮﻓﺔ ﺑﻤﺎ ﻓﻲ ذﻟﻚ وﺣﺪة اﻹﺿﺎءة‬
270 ‫ﺑﺠﻮار اﻟﺴﺮﯾﺮ‬
Entire room has 4 light units including bedside
lights
270 1 2 3 N/r N/r
‫وﺟﻮد ﻋﺪد وﺣﺪات إﺿﺎءة ﺑﺎﻟﻐﺮﻓﺔ ﺑﻤﺎ ﻓﻲ ذﻟﻚ وﺣﺪة اﻹﺿﺎءة‬
271 ‫ﺑﺠﻮار اﻟﺴﺮﯾﺮ‬
Lighting with energy-saving bulbs - low
271 consumption. 1 2 3 4 5
272 ‫اﻹﺿﺎءة ﺑﻠﻤﺒﺎت ﻣﻮﻓﺮة ﻟﻠﻄﺎﻗﺔ‬
Wardrobe is available
272 M M M M M
273 ‫وﺟﻮد دوﻻب ﻟﻠﻤﻼﺑﺲ‬
Wardrobe depth is 60 cm and 210 cm height
273 1 2 3 4 5
‫ﺳﻢ‬ ‫ﺳﻢ وارﺗﻔﺎﻋﮫ‬ ‫ﯾﻜﻮن ﻋﻤﻖ اﻟﺪوﻻب‬
274
Dressing room is available
274 N/r N/r N/r N/r 3
275 ‫وﺟﻮد ﻏﺮﻓﺔ ﻹرﺗﺪاء اﻟﻤﻼﯾﺲ‬
Sewing kit is provided
275 N/r N/r N/r 4 5
276 ‫وﺟﻮد أدوات ﺧﯿﺎطﺔ‬
Shoe kit is provided
276 N/r N/r N/r 4 5
277 ‫وﺟﻮد ﻣﻠﻤﻊ أﺣﺬﯾﺔ‬
Minimum 4 hangers with bars and 2 with clips
of the same category and display (absence of
wire hangers) are provided per person
277 N/r N/r N/r N/r M
‫وﺟﻮد ﺷﻤﺎﻋﺎت ﻋﻠﻰ اﻷﻗﻞ ﺑﺤﺎﻣﻞ وﻋﺪد ﺷﻤﺎﻋﺔ ﺑﻤﺸﺒﻚ‬
‫ ﻻ ﯾﺴﻤﺢ‬،‫ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ ﯾﻜﻮﻧﻮا ﺑﻨﻔﺲ اﻟﻤﺴﺘﻮى واﻟﺸﻜﻞ‬
278 ‫ﺑﺎﺳﺘﺨﺪام ﺷﻤﺎﻋﺎت ﺑﺄﺳﻼك‬

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Minimum 3 hangers with bars and 1 with

clipsof the same category and display (absence
of wire hangers) are provided per person
278 N/r N/r M M N/r
‫وﺟﻮد ﺷﻤﺎﻋﺎت ﻋﻠﻰ اﻷﻗﻞ ﺑﺤﺎﻣﻞ وﻋﺪد ﺷﻤﺎﻋﺔ ﺑﻤﺸﺒﻚ‬
‫ ﻻ ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام ﺷﻤﺎﻋﺎت‬،‫ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ ﯾﻜﻮﻧﻮا ﺑﻨﻔﺲ اﻟﺸﻜﻞ‬
279 ‫ﺑﺄﺳﻼك‬
Minimum 3 hangers per person should be
provided of the same category and display
279 (absence of wire hangers) M M N/r N/r N/r
‫وﺟﻮد ﺷﻤﺎﻋﺎت ﻋﻠﻰ اﻷﻗﻞ ﺑﺤﺎﻣﻞ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ ﯾﻜﻮﻧﻮا‬
280 ‫ ﻻ ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام ﺷﻤﺎﻋﺎت ﺑﺄﺳﻼك‬،‫ﺑﻨﻔﺲ اﻟﺸﻜﻞ‬
Laundry, dry cleaning and ironing services are
280 provided N/r N/r 3 M M
281 ‫وﺟﻮد ﺧﺪﻣﺔ اﻟﻐﺴﯿﻞ واﻟﻜﻰ واﻟﺘﻨﻈﯿﻒ اﻟﺠﺎف‬
Laundry bags and price lists itemized and
priced indicating applicable taxes and service
281 charges are available N/r N/r 3 4 M
‫وﺟﻮد أﻛﯿﺎس ﻏﺴﯿﻞ اﻟﻤﻼﺑﺲ وﻗﻮاﺋﻢ اﻷﺳﻌﺎر ﻣﻮﺿﺢ ﺑﮭﺎ‬
282 ‫اﻟﻀﺮاﺋﺐ ورﺳﻮم اﻟﺨﺪﻣﺔ‬
Safe boxes securely fixed and hidden are
282 available N/r N/r M M M
283 ‫وﺟﻮد ﺧﺰاﺋﻦ ﻣﺆﻣﻨﺔ وﻣﺜﺒﺘﺔ وﻏﯿﺮ ﻣﺮﺋﯿﺔ‬
Luggage Rack is available -Can be fixed or
283 foldable. N/r N/r M M M
‫ ﯾﻤﻜﻦ أن ﯾﻜﻮن ﺛﺎﺑﺖ أو ﯾﻜﻮن ﻗﺎﺑﻞ ﻟﻠﻄﻰ‬- ‫وﺟﻮد ﺣﺎﻣﻞ ﻟﻠﺤﻘﺎﺋﺐ‬
284

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Extra Luggage Rack is available- Can be fixed
or foldable.
284 N/r N/r 3 4 5
‫ ﯾﻤﻜﻦ أن ﯾﻜﻮن ﺛﺎﺑﺖ أو ﯾﻜﻮن‬- ‫وﺟﻮد ﺣﺎﻣﻞ ﻟﻠﺤﻘﺎﺋﺐ إﺿﺎﻓﻰ‬
285 ‫ﻗﺎﺑﻞ ﻟﻠﻄﻰ‬
Bed sizes: single : 120 x 200 cm,
double: 160 x 200 cm,
twins: 2 beds of 100 x 200 cm
285 N/r N/r N/r M M
‫ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﻔﺮد‬ × :‫ﻣﻘﺎس اﻟﺴﺮﯾﺮ‬
‫ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﺰدوج‬ × ‫و‬
286 ‫ﺳﻢ‬ × ‫أو ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ‬
Bed sizes: single: 100 x 200 cm,
double: 150 x 200 cm,
twins 2 beds 90 x 200 cm
286 N/r N/r M N/r N/r
‫ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﻔﺮد‬ × :‫ﻣﻘﺎس اﻟﺴﺮﯾﺮ‬
‫ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﺰدوج‬ × ‫و‬
287 ‫ﺳﻢ‬ × ‫أو ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ‬
Bed sizes:
single: 90 x 190 cm,
double: 140 x 190 cm,
287 twins 2 beds 90 x 190 cm M M N/r N/r N/r
‫ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﻔﺮد‬ × :‫ﻣﻘﺎس اﻟﺴﺮﯾﺮ‬
‫ﺳﻢ ﻟﻠﺴﺮﯾﺮ اﻟﻤﺰدوج‬ × ‫و‬
288 ‫ﺳﻢ‬ × ‫أو ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ‬
Bed head board is available
288 2 3 M M M
289 ‫وﺟﻮد ظﮭﺮ ﻟﻠﺴﺮﯾﺮ‬
Mattress height is of at least 25 cm
289 N/r N/r N/r N/r 5
290 ‫ﺳﻢ‬ ‫ارﺗﻔﺎع اﻟﻤﺮﺗﺒﺔ ﻻ ﯾﻘﻞ ﻋﻦ‬
Mattress height is of at least 20 cm
290 1 2 3 4 N/r
291 ‫ﺳﻢ‬ ‫ارﺗﻔﺎع اﻟﻤﺮﺗﺒﺔ ﻻ ﯾﻘﻞ ﻋﻦ‬

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Mattress is straight, in good condition and
291 clean 3 3 3 3 3
292 ‫اﻟﻤﺮﺗﺒﺔ ﻣﺴﺘﻘﯿﻤﺔ وﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
There is washable mattress protector (Melton)
292 above the mattress M M M M M
‫وﺟﻮد ﺣﺎﻓﻆ ﻟﻠﻤﺮﺗﺒﺔ )ﻣﻠﺘﻮن( ﯾﻤﻜﻦ ﻏﺴﻠﮫ ﯾﻮﺿﻊ ﻓﻮق اﻟﻤﺮﺗﺒﺔ‬
293
Mattress protector (Melton) above the
293 mattress is in good condition and clean M M M M M
294 ‫اﻟﻤﻠﺘﻮن ﻓﻮق اﻟﻤﺮﺗﺒﺔ ﯾﻜﻮن ﺑﺤﺎﻟﺔ ﺟﯿﺪة وﻧﻈﯿﻒ‬
Extra beds such as Z – beds and sofa beds
should have a mattress with a minimum depth
294 of 10 cm 1 2 M M M
‫وﺟﻮد ﺳﺮﯾﺮ إﺿﺎﻓﻰ أو ﺻﻮﻓﺎ ﯾﻤﻜﻦ اﺳﺘﺨﺪاﻣﮭﺎ ﻛﺴﺮﯾﺮ ﺑﺎرﺗﻔﺎع‬
295 ‫ﺳﻢ‬ ‫ﻣﺮﺗﺒﺔ ﻻ ﯾﻘﻞ ﻋﻦ‬
The bed wooden slides and sides are covered
in a good condition unless base of special
295 design N/r N/r 3 4 M
‫ﺗﻐﻄﯿﺔ اﻷﻟﻮاح اﻟﺨﺸﺒﯿﺔ وﺟﻮاﻧﺐ اﻟﺴﺮﯾﺮ )إﻻ إذا ﻛﺎن ھﻨﺎك‬
296 ‫ﺗﺼﻤﯿﻢ ﺧﺎص ﻟﻠﺴﺮﯾﺮ( وﺗﻜﻮن ﺑﺤﺎﻟﺔ ﺟﯿﺪة‬
Body covering duvet with duvet cover is
296 provided N/r N/r M M M
297 ‫وﺟﻮد ﻟﺤﺎف ﻣﻊ وﺟﻮد ﻏﻄﺎء ﻟﮫ‬
Body covering blanket is provided
297 M M N/r N/r N/r
298 ‫وﺟﻮد ﺑﻄﺎﻧﯿﺔ‬
All bed linen is not worn and absent of holes
298 M M M M M
‫ﺟﻤﯿﻊ ﻣﻔﺮوﺷﺎت اﻟﺴﺮﯾﺮ ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﺑﺪون ﺛﻘﻮب‬
299
All bed linen is clean and is stainless
299 3 3 3 3 3
300 ‫ﺟﻤﯿﻊ ﻣﻔﺮوﺷﺎت اﻟﺴﺮﯾﺮ ﺗﻜﻮن ﻧﻈﯿﻔﺔ وﺑﺪون ﺑﻘﻊ‬

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Bed sheet is well sized to fit mattress size
300 3 3 3 3 3
301 ‫أن ﯾﺘﻨﺎﺳﺐ ﺣﺠﻢ ﻣﻼﯾﺔ اﻟﺴﺮﯾﺮ ﻣﻊ ﺣﺠﻤﮫ‬
One pillow is available per person
301 M M N/r N/r N/r
302 ‫وﺟﻮد ﻋﺪد ﻣﺨﺪة ﻟﻜﻞ ﺷﺨﺺ‬
Two pillows are available per person
302 N/r N/r M M M
303 ‫وﺟﻮد ﻋﺪد ﻣﺨﺪة ﻟﻜﻞ ﺷﺨﺺ‬
Pillow protection on all pillows are provided
303 M M M M M
‫وﺟﻮد أﻛﯿﺎس داﺧﻠﯿﺔ ﻟﻠﻤﺨﺪات ﻟﺤﻤﺎﯾﺘﮭﺎ‬
304
Pillow case on all pillows are provided
304 M M M M M
305 ‫وﺟﻮد أﻛﯿﺎس ﺧﺎرﺟﯿﺔ ﻟﻠﻤﺨﺪات‬
1 bedside table per person
305 M M M M M
306 ‫وﺟﻮد ﻣﻨﻀﺪة )ﻛﻮﻣﻮد( ﺑﺠﻮار اﻟﺴﺮﯾﺮ ﻟﻜﻞ ﺷﺨﺺ‬

Bedside tablesize: 50 x 50 cm per person.

When twin beds only one bedside table
between the two beds can be accepted
306 provided the size of the two tables. N/r N/r N/r N/r M
‫ × ﺳﻢ ﻟﻜﻞ‬:‫ﺗﻜﻮن ﻣﻘﺎﺳﺎت اﻟﻤﻨﻀﺪة ﺑﺠﻮار اﻟﺴﺮﯾﺮ ﻛﻤﺎ ﯾﻠﻰ‬
‫ ﯾﻤﻜﻦ وﺟﻮد ﻣﻨﻀﺪة‬،‫ ﻋﻨﺪ اﺳﺘﺨﺪام ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ‬،‫ﺳﺮﯾﺮ‬
‫واﺣﺪة ﺑﯿﻦ اﻟﺴﺮﯾﺮﯾﻦ ﻣﻊ ﻣﺮاﻋﺎة ﺣﺠﻢ اﻟﻤﻨﻀﺪﺗﯿﻦ‬
307

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Bedside table size: 40 x 40 cm per person.

When twin beds only one bedside table
between the two beds can be accepted
307 provided the size of the two tables. 3 4 M M N/r
‫ × ﺳﻢ ﻟﻜﻞ‬:‫ﺗﻜﻮن ﻣﻘﺎﺳﺎت اﻟﻤﻨﻀﺪة ﺑﺠﻮار اﻟﺴﺮﯾﺮ ﻛﻤﺎ ﯾﻠﻰ‬
‫ ﯾﻤﻜﻦ وﺟﻮد ﻣﻨﻀﺪة‬،‫ ﻋﻨﺪ اﺳﺘﺨﺪام ﺳﺮﯾﺮﯾﻦ ﻣﻔﺮدﯾﻦ‬،‫ﺳﺮﯾﺮ‬
‫واﺣﺪة ﺑﯿﻦ اﻟﺴﺮﯾﺮﯾﻦ ﻣﻊ ﻣﺮاﻋﺎة ﺣﺠﻢ اﻟﻤﻨﻀﺪﺗﯿﻦ‬
308
Dressing table and/or desk, mirror and seat
308 are provided N/r N/r 3 M M
309 ‫ أو ﻣﻜﺘﺐ ﻣﻊ وﺟﻮد ﻣﺮآة وﻛﺮﺳﻰ‬/ ‫وﺟﻮد ﺗﺴﺮﯾﺤﺔو‬
1 electrical socket at desk or dressing table
309 free for guest use is available N/R N/r 3 4 M
310 ‫وﺟﻮد ﻓﯿﺸﺔ ﻛﮭﺮﺑﺎﺋﯿﺔ ﻏﯿﺮ ﻣﺸﻐﻮﻟﺔ ﻋﻨﺪ اﻟﻤﻜﺘﺐ أو اﻟﺘﺴﺮﯾﺤﺔ‬
One supplementary armchair at least is
310 provided 1 2 M M N/r
311 ‫وﺟﻮد ﻛﺮﺳﻰ إﺿﺎﻓﻲ ﻋﻠﻰ اﻷﻗﻞ ﺑﻤﺴﻨﺪ وظﮭﺮ‬
Two supplementary armchairs at least are
311 provided N/r N/r 3 4 M
312 ‫وﺟﻮد ﻋﺪد ﻛﺮﺳﻰ إﺿﺎﻓﻲ ﻋﻠﻰ اﻷﻗﻞ ﺑﻤﺴﻨﺪ وظﮭﺮ‬
Full length mirror minimum size 120 cm x 40
312 cm is available N/r N/r 3 4 5
313 ‫ﺳﻢ‬ × ‫وﺟﻮد ﻣﺮآة طﻮﻟﯿﺔ ﻻ ﯾﻘﻞ طﻮﻟﮭﺎ ﻋﻦ‬
Waste basket, (fire resistant required in
313 smoking rooms) is available M M M M M
‫وﺟﻮد ﺳﻠﺔ ﻣﮭﻤﻼت ﻣﻦ ﻣﺎدة ﻣﻘﺎوﻣﺔ ﻟﻠﺤﺮﯾﻖ ﻓﻲ ﻏﺮف اﻟﻤﺪﺧﻨﯿﻦ‬
314

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Guest service directory exists in paper or
electronic form can also be on TV screen.
314 1 2 3 4 5
‫وﺟﻮد دﻟﯿﻞ ﺧﺪﻣﺔ ﻟﻠﻨﺰﯾﻞ ﻓﻲ ﺷﻜﻞ ورﻗﻰ أو إﻟﻜﺘﺮوﻧﻰ وﯾﻤﻜﻦ‬
315 ‫أﯾﻀﺎ أن ﯾﻜﻮن ﺑﺎﻟﻌﺮض ﻋﻠﻰ ﺷﺎﺷﺔ اﻟﺘﻠﯿﻔﺰﯾﻮن‬
Net or voile curtain is available when there is a
vis-à-vis and the client is deprived of his
315 N/r N/r M M M
privacy.
316 ‫وﺟﻮد ﺳﺘﺎرة ﺧﻔﯿﻔﺔ ﺗﻮﻓﺮ اﻟﺨﺼﻮﺻﯿﺔ ﻟﻠﻨﺰﯾﻞ‬

Net or voile curtain and black-out are clean

316 3 3 3 3 3
‫اﻟﺴﺘﺎرة اﻟﺨﻔﯿﻔﺔ واﻷﺧﺮى اﻟﻤﺴﺘﺨﺪﻣﺔ ﻛﺤﺎﺟﺒﺔ ﻟﻠﺸﻤﺲ ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬
317
Curtain rails are not be visible (except specific
decoration)
317 N/r N/r 3 4 5
‫ إﻻ إذا ﻛﺎن ذﻟﻚ ﻣﻦ ﻗﺒﯿﻞ‬- ‫ﺗﻜﻮن ﻗﻀﺒﺎن اﻟﺴﺘﺎﺋﺮ ﻏﯿﺮ ﻣﺮﺋﯿﺔ‬
318 ‫اﻟﺪﯾﻜﻮر‬
Decor curtains are available
318 N/r N/r 3 4 5
319 ‫وﺟﻮد ﺳﺘﺎﺋﺮ ﻣﺴﺘﺨﺪﻣﺔ ﻛﺪﯾﻜﻮر‬
Black out facilities are available
319 1 2 M M M
320 ‫وﺟﻮد وﺳﯿﻠﺔ ﺣﺎﺟﺒﺔ ﻟﻠﻀﻮء اﻟﺨﺎرﺟﻲ‬
Black-out facilities are efficient
320 1 2 3 4 5
321 ‫ﺗﻜﻮن اﻟﻮﺳﯿﻠﺔ ﺣﺎﺟﺒﺔ اﻟﻀﻮء اﻟﺨﺎرﺟﻲ ﻓﻌﺎﻟﺔ‬
Internal ( room to room, room to outlets, to
reception etc.) Local and international calls are
possible directly or through the services of the
321 establishment. 1 2 M M M
‫ ﻣﻊ‬/‫وﺟﻮد إﻣﻜﺎﻧﯿﺔ اﻹﺗﺼﺎل اﻟﺪاﺧﻠﻰ ﺑﺎﻟﻐﺮف وﻣﺮاﻓﻖ اﻟﻔﻨﺪق‬
‫إﻣﻜﺎﻧﯿﺔ اﻹﺗﺼﺎل اﻟﻤﺤﻠﻰ واﻟﺪوﻟﻰ ﺳﻮاء ﻣﺒﺎﺷﺮة أو ﻣﻦ ﺧﻼل‬
322 ‫ﺳﻨﺘﺮال اﻟﻤﻨﺸﺄة‬

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Internet service is provided either wired but

separate from the telephone line or by Wi-Fi
322 1 2 M M M
‫ﺗﻮﻓﯿﺮ ﺧﺪﻣﺔ اﻻﻧﺘﺮﻧﺖ إﻣﺎ ﺳﻠﻜﯿﺔ وﺗﻜﻮن ﻣﻨﻔﺼﻠﺔ ﻋﻦ ﺧﻂ اﻟﺘﻠﯿﻔﻮن‬
323
‫اﻟﺨﺎص ﺑﺎﻟﻐﺮﻓﺔ أو ﻋﻦ طﺮﯾﻖ ﺷﺒﻜﺔ اﻟﻮاى ﻓﺎى‬

Guest service directory exists in paper or

electronic form, it can also be on TV screen.
323 N/r N/r 3 4 5
‫وﺟﻮد دﻟﯿﻞ ﺧﺪﻣﺔ ﻟﻠﻨﺰﯾﻞ ﻓﻲ ﺷﻜﻞ ورﻗﻰ أو إﻟﻜﺘﺮوﻧﻰ وﯾﻤﻜﻦ‬
324
‫أﯾﻀﺎ أن ﯾﻜﻮن ﺑﺎﻟﻌﺮض ﻋﻠﻰ ﺷﺎﺷﺔ اﻟﺘﻠﯿﻔﺰﯾﻮن‬
Telephone and internet information is
324 available N/r N/r 3 4 M
325 ‫وﺟﻮد ﺗﻠﯿﻔﻮن وﺧﺪﻣﺔ اﻷﻧﺘﺮﻧﺖ‬
A TV is available
325 M M N/r N/r N/r
326 ‫وﺟﻮد ﺗﻠﯿﻔﺰﯾﻮن‬
A flat TV set with a minimum size of 30 inch
with a remote control is provided
326 N/r N/r M M N/r
‫ﺑﻮﺻﺔ ﻋﻠﻰ اﻷﻗﻞ ﻣﻊ‬ ‫وﺟﻮد ﺗﻠﯿﻔﺰﯾﻮن ﺑﺸﺎﺷﺔ ﻣﺴﻄﺤﺔ ﺑﺤﺠﻢ‬
327 ‫وﺟﻮد ﺟﮭﺎز ﺗﺤﻜﻢ ﻋﻦ ﺑﻌﺪ‬
A flat TV set with a minimum size of 40 inch
with a remote control is provided
327 N/r N/r N/r N/r M
‫ﺑﻮﺻﺔ ﻋﻠﻰ اﻷﻗﻞ ﻣﻊ‬ ‫وﺟﻮد ﺗﻠﯿﻔﺰﯾﻮن ﺑﺸﺎﺷﺔ ﻣﺴﻄﺤﺔ ﺑﺤﺠﻢ‬
328 ‫وﺟﻮد ﺟﮭﺎز ﺗﺤﻜﻢ ﻋﻦ ﺑﻌﺪ‬
A note pad and pencil/pen are available
328 N/r N/r 3 4 M
329 ‫وﺟﻮد أدوات ﻛﺘﺎﺑﯿﺔ‬
National & International channels are
329 available 3 4 M M M
330 ‫وﺟﻮد ﻗﻨﻮات ﺗﻠﯿﻔﺰﯾﻮن ﻣﺤﻠﯿﺔ ودوﻟﯿﺔ‬
In house channels are available
330 N/r N/r N/r N/r 4
331 ‫وﺟﻮد ﻗﻨﻮات ﺗﻠﯿﻔﺰﯾﻮﻧﯿﺔ داﺧﻠﯿﺔ ﺧﺎﺻﺔ ﺑﺎﻟﻔﻨﺪق‬

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A list of available chain identified per channel
is available near the TV or electronic form can
also be on TV screen.
331 N/r N/r 3 4 5
‫ﻗﺎﺋﻤﺔ ﺑﺎﻟﻘﻨﻮات اﻟﺘﻠﯿﻔﺰﯾﻮﻧﯿﺔ اﻟﻤﺘﻮﻓﺮة ﺗﻮﺿﻊ ﺑﺎﻟﻘﺮب ﻣﻦ‬
‫اﻟﺘﻠﯿﻔﺰﯾﻮن وﯾﻤﻜﻦ أن ﺗﻜﻮن اﻟﻘﺎﺋﻤﺔ اﻟﻜﺘﺮوﻧﯿﺔ أو ﺗﻌﺮض ﻣﻦ‬
332 ‫ﺧﻼل ﺷﺎﺷﺔ اﻟﺘﻠﯿﻔﺰﯾﻮن‬
Minibar is available and operating.
332 1 2 M M M
333 ‫وﺟﻮد ﻣﯿﻨﻰ ﺑﺎر ﯾﻌﻤﻞ‬
Minibar is stocked on upon request with a
minimum of four different beverages and
displays a price list indicating all applicable
333 taxes and service charges. N/r N/r 3 4 5
‫وﺟﻮد ﻣﯿﻨﻰ ﺑﺎر ﯾﺘﻢ ﻣﻠﺆه ﻋﻨﺪ اﻟﻄﻠﺐ ﺑﺄرﺑﻊ أﻧﻮاع ﻋﻠﻰ اﻷﻗﻞ ﻣﻦ‬
‫ ﻣﻊ وﺟﻮد ﻗﺎﺋﻤﺔ ﺑﺎﻷﺳﻌﺎر ﻣﻮﺿﺢ ﺑﮭﺎ اﻟﻀﺮاﺋﺐ‬،‫اﻟﻤﺸﺮوﺑﺎت‬
334 ‫ورﺳﻮم اﻟﺨﺪﻣﺔ‬
Minibar is clean
334 3 3 3 3 3
335 ‫اﻟﻤﯿﻨﻰ ﺑﺎر ﯾﻜﻮن ﻧﻈﯿﻒ‬
If minibar is stocked, drinking glasses are
available for the minibar - minimum 1 glass
per person (in supplement to bathroom
335 N/r N/r 3 M M
glasses)
‫ ﯾﺘﻢ ﺗﻮﻓﯿﺮ ﻋﺪد ﻛﻮب‬،‫ﻓﻲ ﺣﺎﻟﺔ ﻣﺎ إذا ﻛﺎن اﻟﻤﯿﻨﻰ ﺑﺎر ﻣﻤﻠﻮء‬
336 ‫ﻟﻜﻞ ﺷﺨﺺ ﺑﺨﻼف اﻷﻛﻮاب اﻟﻤﺘﻮﻓﺮة ﺑﺤﻤﺎﻣﺎت اﻟﻐﺮف‬
All TV, Minibar cabling are hidden
336 ‫ﻛﻞ اﻷﺳﻼك واﻟﺘﻮﺻﯿﻼت اﻟﻜﮭﺮﺑﺎﺋﯿﺔ اﻟﺨﺎﺻﺔ ﺑﺎﻟﺘﻠﯿﻔﺰﯾﻮن‬ 1 2 3 4 5
337 ‫واﻟﻤﯿﻨﻰ ﺑﺎر ﺗﻜﻮن ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء‬
Room Service is available 24 hours per day, 7
337 days a week N/r N/r N/r M M
338 ‫ﺳﺎﻋﺔ طﻮال أﯾﺎم اﻷﺳﺒﻮع‬ ‫وﺟﻮد ﺧﺪﻣﺔ اﻟﻐﺮف ﻋﻠﻰ ﻣﺪار‬

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Room Service is available 16 hours per day, 7
338 days a week N/r N/r 3 N/r N/r
339 ‫ﺳﺎﻋﺔ طﻮال أﯾﺎم اﻷﺳﺒﻮع‬ ‫ﺧﺪﻣﺔ اﻟﻐﺮف ﻋﻠﻰ ﻣﺪار‬
Room service list is available in 2 languages
prices, indicating service charges and taxes,
339 amplitude of service and contact number N/r N/r M M M
‫وﺟﻮد ﻗﺎﺋﻤﺔ ﺑﺎﻷﺳﻌﺎر ﻟﺨﺪﻣﺔ اﻟﻐﺮف ﺑﻠﻐﺘﯿﻦ ﻣﻮﺿﺢ ﺑﮭﺎ رﺳﻮم‬
340 ‫اﻟﺨﺪﻣﺔ واﻟﻀﺮاﺋﺐ ورﻗﻢ اﻟﺘﻠﯿﻔﻮن ﻟﻄﻠﺐ اﻟﺨﺪﻣﺔ‬

Terrace: if provided to have an area of more

than 6 sqm, it sould be furnished with 1 table
340 and 2 armchairs N/r N/r N/r 4 5
‫ أﻻ ﺗﻘﻞ ﻣﺴﺎﺣﺘﮫ ﻋﻦ ﻣﺘﺮ ﻣﺮﺑﻊ وﯾﺠﺐ‬:‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﺗﺮاس‬
341 ‫أن ﯾﻜﻮن ﻣﺆﺛﺚ ﺑﻌﺪد ﻣﻨﻀﺪة وﻋﺪد ﻛﺮﺳﻰ ﺑﻤﺴﻨﺪ وظﮭﺮ‬
Furniture is well maintained
341 2 3 4 5 6
342 ‫اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا‬
Furniture is clean
342 3 3 3 3 3
343 ‫اﻷﺛﺎث ﻧﻈﯿﻒ‬
Floors are well maintained
343 2 3 4 5 6
344 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
344 3 3 3 3 3
345 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
345 2 3 4 5 6
346 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
346 3 3 3 3 3
347 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
347 2 3 4 5 6
348 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬

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Ceilings are clean
348 3 3 3 3 3
349 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
20-Lodging unit
Bathroom All lodging units have bathroom and toilet -
‫اﻟﺤﻤﺎﻣﺎت ﺑﻮﺣﺪات‬ maybe closed, semi open or open space. When
‫اﻹﻗﺎﻣﺔ‬ open space, toilet and shower must be closed
349 M M M M M
‫ وﻗﺪ ﯾﻜﻮن ﻣﻐﻠﻖ أو ﻧﺼﻒ‬،‫وﺣﺪات اﻹﻗﺎﻣﺔ ﻣﺰودة ﺑﺤﻤﺎم وﺗﻮاﻟﯿﺖ‬
‫ ﯾﺠﺐ أن‬،‫ ﻓﻲ ﺣﺎﻟﺔ ﻣﺎ إذا ﻛﺎن ﻣﺴﺎﺣﺔ ﻣﻔﺘﻮﺣﺔ‬.‫ﻣﻐﻠﻖ أو ﻣﻔﺘﻮح‬
‫ﺗﻜﻮن اﻟﻤﺴﺎﺣﺔ اﻟﻤﺨﺼﺼﺔ ﻟﻠﺘﻮاﻟﯿﺖ واﻟﺪش ﺑﺤﺎﺟﺐ رؤﯾﺔ‬
350

If Bathroom has a door, its minimum width is

350 70 cm net M M M M M
‫ﺳﻢ ﺻﺎﻓﻰ‬ ‫ أﻻ ﯾﻘﻞ ﻋﺮﺿﮫ ﻋﻦ‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد ﺑﺎب ﻟﻠﺤﻤﺎم‬
351
1 clothes hook should be provided
351 M M N/r N/r N/r
352 ‫وﺟﻮد ﻋﺪد ﻋﻼﻗﺔ ﻟﻠﻤﻼﺑﺲ‬
2 clothes hooks or double hook are provided
352 N/r N/r M M M
‫وﺟﻮد ﻋﺪد ﻋﻼﻗﺔ ﻟﻠﻤﻼﺑﺲ أو ﻋﻼﻗﺔ ﻣﺰدوﺟﺔ‬
353
Electrical extraction is provided
353 M M M M M
354 ‫وﺟﻮد ﺷﻔﺎط ﻛﮭﺮﺑﺎﺋﻰ‬
Extraction grid is well maintained and clean
354 3 3 3 3 3
‫ﺷﺒﻜﺎت اﻟﻄﺮد ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
355

One wash basin is available in all bathrooms

355 M M M M M
‫وﺟﻮد ﺣﻮض ﻏﺴﯿﻞ ﻟﻠﻮﺟﮫ ﺑﻜﻞ ﺣﻤﺎم‬
356

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Space to store bathroom supplies is available

356 1 2 3 4 5
‫وﺟﻮد ﻣﻜﺎن ﻟﺘﺨﺰﯾﻦ ﻣﺴﺘﻠﺰﻣﺎت اﺳﺘﺨﺪام اﻟﻨﺰﻻء ﺑﺤﻤﺎﻣﺎت اﻟﻐﺮﻓﺔ‬
357
Space and/or tray to store bathroom supplies
is well maintained and clean
357 3 3 3 3 3
‫اﻟﻤﺴﺎﺣﺔ أو رف ﺗﺨﺰﯾﻦ ﻣﺴﺘﻠﺰﻣﺎت اﺳﺘﺨﺪام اﻟﻨﺰﻻء ﺑﺤﻤﺎﻣﺎت‬
358 ‫اﻟﻐﺮف ﺗﻜﻮن ﻣﺼﺎن ﺟﯿﺪا وﻧﻈﯿﻒ‬
Water pipes are hidden from guest view
358 N/r N/r 3 M M
359 ‫ﻣﻮاﺳﯿﺮ اﻟﻤﯿﺎه ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء‬
Sealed glasses or with caps are provided (1 per
359 person) 1 2 M M M
360 ‫ ﻛﻮب ﻟﻜﻞ ﺷﺨﺺ‬- ‫وﺟﻮد أﻛﻮاب ﻣﺤﻜﻤﺔ اﻹﻏﻼق‬
Cold and hot water is permanently available
360 M M M M M
‫وﺟﻮد ﻣﺎء ﺳﺎﺧﻦ وﺑﺎرد ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ‬
361
Cold and hot water is translucent
361 1 2 3 4 5
362 ‫ﯾﻜﻮن اﻟﻤﺎء اﻟﺒﺎرد واﻟﺴﺎﺧﻦ ﺷﻔﺎف‬
Hot and cold water arrives quickly (no more
362 than one minute, loop circuit) N/r N/r 3 4 5
363 ‫ أﻗﻞ ﻣﻦ دﻗﯿﻘﺔ‬- ‫ﺗﺪﻓﻖ اﻟﻤﺎء اﻟﺴﺎﺧﻦ واﻟﺒﺎرد ﺑﺴﺮﻋﺔ‬
In case there are boilers units, they are hidden
363 from guest view 1 2 M M M
364 ‫ ﺗﻜﻮن ﻏﯿﺮ ﻣﺮﺋﯿﺔ ﻟﻠﻨﺰﻻء‬،‫ﻓﻲ ﺣﺎﻟﺔ وﺟﻮد وﺣﺪات ﻟﻠﺴﺨﺎن‬
Covered waste stainless steel basket is
provided and to be opened by foot ( in 1* & 2*
364 can be in plasitc) M M M M M
‫وﺟﻮد ﺳﻠﺔ ﻣﮭﻤﻼت ﻣﻦ اﻟﺴﺘﺎﻧﻠﺲ ﺳﺘﯿﻞ ﻣﻐﻄﺎة وﺗﻔﺘﺢ‬
365 ‫ ﻓﻲ ﻓﻨﺎدق اﻟﻨﺠﻤﺔ واﻟﻨﺠﻤﺘﯿﻦ ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻦ اﻟﺒﻼﺳﺘﯿﻚ‬- ‫ﺑﺎﻟﻘﺪم‬

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Taps and all bathroom appliances are well

365 maintained 2 3 4 5 6
‫اﻟﺨﻼطﺎت واﻷدوات اﻟﻤﺴﺘﺨﺪﻣﺔ ﻓﻲ اﻟﺤﻤﺎم ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
366

Taps and all bathroom appliances are clean

366 3 3 3 3 3
‫اﻟﺨﻼطﺎت واﻷدوات اﻟﻤﺴﺘﺨﺪﻣﺔ ﻓﻲ اﻟﺤﻤﺎم ﺗﻜﻮن ﻧﻈﯿﻔﺔ‬
367
Tissue box is available at basin area
367 N/r N/r 3 4 M
368 ‫وﺟﻮد ﺻﻨﺪوق ﻣﻨﺎدﯾﻞ ورﻗﯿﺔ ﻓﻲ ﻣﻨﻄﻘﺔ ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ‬
Tissue box is in stainless steel
368 N/r N/r 3 4 5
369 ‫ﺗﻜﻮن ﺻﻨﺪوق ﻣﻨﺎدﯾﻞ اﻟﻮرق ﻣﻦ اﻻﺳﺘﻨﻠﺲ ﺳﺘﯿﻞ‬
Mirror with light above the washing basin is
369 provided M M M M M
370 ‫وﺟﻮد ﻣﺮآة ﯾﻌﻠﻮھﺎ إﺿﺎءة ﻓﻮق ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ‬
Hairdryer is provided
370 N/r N/r 3 4 M
371 ‫وﺟﻮد ﻣﺠﻔﻒ ﻟﻠﺸﻌﺮ‬
1 free razor-type power outlet with low-
voltage transformer is provided (can be
371 integrated into the wall-mounted dryer). N/r N/r 3 4 M
‫ وﺟﻮد ﻓﯿﺸﺔ ﻟﻤﺎﻛﯿﻨﺔ ﺣﻼﻗﺔ ﻛﮭﺮﺑﺎﺋﯿﺔ ﺑﻤﺤﻮل ذات ﺟﮭﺪ ﻣﻨﺨﻔﺾ‬-
372 ‫ﻣﻦ اﻟﻤﻤﻜﻦ أن ﺗﻜﻮن ﻣﻠﺤﻘﺔ ﺑﻤﺠﻔﻒ اﻟﺸﻌﺮ اﻟﻤﺜﺒﺖ ﺑﺎﻟﺤﺎﺋﻂ‬
Magnifying mirror is available
372 N/r N/r 4 M N/r
373 ‫وﺟﻮد ﻣﺮآة ﻣﻜﺒﺮة‬
Magnifying mirror has a light
373 N/r N/r N/r N/r M
374 ‫اﻟﻤﺮآة اﻟﻤﻜﺒﺮة ﺑﮭﺎ إﺿﺎءة‬

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Toilet with seat, and with internal or external
water jet - integrated in the bathroom - is
374 provided M M M M M
‫وﺟﻮد ﺗﻮاﻟﯿﺘﺎت ﺑﻘﺎﻋﺪة ﻣﺰودة ﺑﺸﻄﺎف ﻣﯿﺎه داﺧﻠﻰ أو ﺧﺎرﺟﻰ‬
375 ‫ﻣﺘﻜﺎﻣﻞ ﻓﻲ دورة اﻟﻤﯿﺎه‬
Toilet brush, clean, in good condition and
closed in stainless steel support ( in 1* & 2*
can be in plasitc)
375 M M M M M
‫وﺟﻮد ﻓﺮﺷﺔ ﺗﻨﻈﯿﻒ ﻧﻈﯿﻔﺔ وﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻟﮭﺎ ﻏﻄﺎء داﺧﻠﻰ ﻣﻦ‬
‫ ﯾﻤﻜﻦ أن ﺗﻜﻮن ﻣﻦ اﻟﺒﻼﺳﺘﯿﻚ ﻓﻲ ﻓﻨﺎدق اﻟﻨﺠﻤﺔ‬- ‫اﻟﺴﺘﺎﻧﻠﺲ ﺳﺘﯿﻞ‬
376 ‫واﻟﻨﺠﻤﺘﯿﻦ‬
Toilet paper on holder is provided
376 M M M M M
377 ‫وﺟﻮد ورق ﺗﻮاﻟﯿﺖ ﻋﻠﻰ ﺣﺎﻣﻞ‬
An extra toilet paper role on holder is
377 provided 1 2 3 4 5
378 ‫وﺟﻮد ﺑﻜﺮة إﺿﺎﻓﯿﺔ ﻟﻮرق اﻟﺘﻮاﻟﯿﺖ ﻋﻠﻰ ﺣﺎﻣﻞ‬
Hygiene bags in holder are provided
378 1 2 M M M
379 ‫وﺟﻮد أﻛﯿﺎس ﺻﺤﯿﺔ ﻋﻠﻰ ﺣﺎﻣﻞ‬
Bath tub or shower cabin or walk In shower is
379 available M M M M M
380 ‫وﺟﻮد ﻣﻐﻄﺲ أو ﻛﺎﺑﯿﻨﺔ اﺳﺘﺤﻤﺎم‬
Shower head is adjustable between 140 and
380 210 cm height must be provided 1 2 3 4 5
‫ﺳﻢ‬ ‫و‬ ‫رأس اﻟﺪش ﯾﻜﻮن ﻗﺎﺑﻞ ﻟﻠﺘﻌﺪﯾﻞ ﻣﺎ ﺑﯿﻦ ارﺗﻔﺎع‬
381

Security glass or acrylic water screen is

available - Shower curtains are not accepted
381 N/r N/r M M N/r
‫وﺟﻮد زﺟﺎج ﻟﻠﺘﺄﻣﯿﻦ أو ﻣﺼﺪ ﻟﻠﻤﯿﺎه ﻣﻦ اﻷﻛﺮﯾﻠﯿﻚ ﻣﺜﺒﺖ ﻓﻲ‬
382
‫ وﻻ ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام ﺳﺘﺎﺋﺮ اﻟﺤﻤﺎم‬- ‫ﻣﻨﻄﻘﺔ اﻟﺪش أو اﻟﻤﻐﻄﺲ‬

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Security glass water screen in shower or on
bath tub is available - Shower curtains are not
382 accepted N/r N/r N/r N/r M
‫وﺟﻮد زﺟﺎج ﻟﻠﺘﺄﻣﯿﻦ أو ﻣﺼﺪ ﻣﺜﺒﺖ ﻓﻲ ﻣﻨﻄﻘﺔ اﻟﺪش أو‬
383 ‫ وﻻ ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام ﺳﺘﺎﺋﺮ اﻟﺤﻤﺎم‬- ‫اﻟﻤﻐﻄﺲ‬
Shower curtain is available-
383 M M N/r N/r N/r
384 ‫وﺟﻮد ﺳﺘﺎﺋﺮ ﻓﻲ ﻣﻨﻄﻘﺔ اﻟﺪش‬
Shower curtain or Water screen are well
384 maintained and clean. 3 3 3 3 3
385 ‫أن ﺗﻜﻮن ﺳﺘﺎﺋﺮ اﻟﺪش أو ﺣﺎﺟﺰ اﻟﻤﺎء ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
Safety handle on bath tub and shower wall is
385 available M M M M M
386 ‫وﺟﻮد ﻣﻘﺒﺾ ﻟﻸﻣﺎن ﻓﻲ اﻟﻤﻐﻄﺲ أو ﺑﺤﺎﺋﻂ اﻟﺪش‬
A hanger string or similar solution is available
386 (indoor or outdoor) N/r N/r 3 4 5
387 ‫وﺟﻮد ﺷﻤﺎﻋﺎت أو ﺣﻠﻮل ﺑﺪﯾﻠﺔ ﻓﻲ اﻟﺪاﺧﻞ واﻟﺨﺎرج‬
Towel support next to the wash basin is
387 installed M M M M M
388 ‫وﺟﻮد أرﻓﻒ ﻟﻠﻤﻨﺎﺷﻒ ﺑﺠﻮار ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ‬
Towel rack support next to the bathtub and/or
388 shower is installed M M M M M
389 ‫وﺟﻮد رف ﻟﻮﺿﻊ اﻟﻤﻨﺎﺷﻒ ﯾﻜﻮن ﺑﺠﻮار اﻟﻤﻐﻄﺲ أو اﻟﺪش‬

1 bath, 1hand and 1 face towel per person,

100% cotton are provided
389 N/r N/r N/r N/r M
‫وﺟﻮد اﻟﻤﻨﺎﺷﻒ اﻵﺗﯿﺔ ﻟﻜﻞ ﺷﺨﺺ وﺗﻜﻮن‬
‫ ﻟﻠﻮﺟﮫ‬،‫ ﻟﻠﯿﺪ‬،‫ ﻟﻺﺳﺘﺤﻤﺎم‬:‫ ﻣﻦ اﻟﻘﻄﻦ‬% ‫ﻣﺼﻨﻮﻋﺔ‬
390

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1 bath, 1 hand towel per person, 100% cotton
are provided
390 N/r N/r M M N/r
‫وﺟﻮد اﻟﻤﻨﺎﺷﻒ اﻵﺗﯿﺔ ﻟﻜﻞ ﺷﺨﺺ وﺗﻜﻮن‬
391 ‫ ﻟﻠﯿﺪ‬،‫ ﻟﻺﺳﺘﺤﻤﺎم‬:‫ ﻣﻦ اﻟﻘﻄﻦ‬% ‫ﻣﺼﻨﻮﻋﺔ‬
1 towel per person is provided
391 M M N/r N/r N/r
392 ‫وﺟﻮد ﻣﻨﺸﻔﺔ ﻟﻜﻞ ﺷﺨﺺ‬
2 bath mats are available
392 N/r N/r N/r N/r M
393 ‫وﺟﻮد ﻋﺪد ﻣﻨﺸﻔﺔ أرﺟﻞ‬
1 bath mat is available
393 N/r N/r M M N/r
394 ‫وﺟﻮد ﻋﺪد ﻣﻨﺸﻔﺔ أرﺟﻞ‬
Bath towel 150 x100 cm; hand towel 100 x
50; face towel 30 x 30cm; bath mat 60 x 90
cm are available
394 N/r N/r N/r N/r M
‫ ﻣﻨﺸﻔﺔ‬،‫ﺳﻢ‬ × ‫ ﻣﻨﺸﻔﺔ اﻻﺳﺘﺤﻤﺎم‬:‫ﻣﻘﺎﺳﺎت اﻟﻤﻨﺎﺷﻒ‬
‫ ﻣﻨﺸﻔﺔ‬،‫× ﺳﻢ‬ ‫ ﻣﻨﺸﻔﺔ اﻟﻮﺟﮫ‬، × ‫اﻟﯿﺪ‬
395 ‫ﺳﻢ‬ × ‫اﻷرﺟﻞ‬
Bath towel 140 x 70 cm; hand towel 100 x 50
cm; face towel 30 x 30cm; bath mat 60 x 90 cm
are available
395 N/r N/r M M N/r
‫ ﻣﻨﺸﻔﺔ‬،‫× ﺳﻢ‬ ‫ ﻣﻨﺸﻔﺔ اﻻﺳﺘﺤﻤﺎم‬:‫ﻣﻘﺎﺳﺎت اﻟﻤﻨﺎﺷﻒ‬
‫ ﻣﻨﺸﻔﺔ‬،‫× ﺳﻢ‬ ‫ ﻣﻨﺸﻔﺔ اﻟﻮﺟﮫ‬، × ‫اﻟﯿﺪ‬
396 ‫ﺳﻢ‬ × ‫اﻷرﺟﻞ‬
Bath towel 140 x 70 cm; hand towel 70 x 50
cm; bath mat 60 x 90 cm are available
396 ‫ ﻣﻨﺸﻔﺔ‬،‫× ﺳﻢ‬ ‫ ﻣﻨﺸﻔﺔ اﻻﺳﺘﺤﻤﺎم‬:‫ﻣﻘﺎﺳﺎت اﻟﻤﻨﺎﺷﻒ‬ M M N/r N/r N/r
‫ ﻣﻨﺸﻔﺔ‬، × ‫اﻟﯿﺪ‬
397 ‫ﺳﻢ‬ × ‫اﻷرﺟﻞ‬

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1 Bathrobe per person, 100% cotton is
397 available N/r N/r N/r N/r M
398 ‫ ﻣﻦ اﻟﻘﻄﻦ ﻟﻜﻞ ﺷﺨﺺ‬% ‫وﺟﻮد ﻋﺪد روب ﻟﻠﺤﻤﺎم‬
1 Bathrobe 100% cotton - upon request - is
398 available N/r N/r 3 4 N/r
‫ ﻣﻦ اﻟﻘﻄﻦ ﻓﻲ ﺣﺎﻟﺔ اﻟﻄﻠﺐ‬% ‫ﺗﻮﻓﯿﺮ ﻋﺪد روب ﻟﻠﺤﻤﺎم‬
399
Slippers are available
399 N/r N/r N/r N/r M
400 ‫وﺟﻮد ﺧﻒ‬
Slippers upon request are available
400 N/r N/r 3 4 N/r
401 ‫ﺗﻮﻓﯿﺮ ﺧﻒ ﻓﻲ ﺣﺎﻟﺔ اﻟﻄﻠﺐ‬
Telephone is available
401 N/r N/r N/r N/r 5
402 ‫وﺟﻮد ﺗﻠﯿﻔﻮن‬
Weighing scale is available
402 N/r N/r N/r N/r 5
403 ‫وﺟﻮد ﻣﯿﺰان ﺣﻤﺎم‬
The following is provided per person: 1
shampoo, 1 shower gel, 1 soap, body lotion
403 and/or conditioner N/r N/r N/r N/r M
،‫ ﺷﺎور ﺟﯿﻞ‬،‫ ﺷﺎﻣﺒﻮ‬:‫وﺟﻮد ﻣﺎ ﯾﻠﻰ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ‬
404 ‫ أو ﺑﻠﺴﻢ‬/ ‫ ﻣﺮطﺐ ﻟﻠﺠﺴﻢ و‬،‫ﺻﺎﺑﻮﻧﺔ‬
The following is provided per person: 1
shampoo, , 1 shower gel (Shampoo and shower
gel can be 2 in 1 or in dispenser) 1 soap.
404 N/r N/r M M N/r
‫ ﺷﺎور ﺟﯿﻞ )ﯾﻤﻜﻦ‬،‫ ﺷﺎﻣﺒﻮ‬:‫وﺟﻮد ﻣﺎ ﯾﻠﻰ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ‬
‫أن ﯾﻜﻮن اﻟﺸﺎﻣﺒﻮ واﻟﺸﺎور ﺟﻞ × أو ﻓﻰ دﯾﺴﺒﻨﺴﺮ( و‬
405 ‫ﺻﺎﺑﻮﻧﺔ‬
The following should be provided per person:
405 1 shampoo, 1 soap M M N/r N/r N/r
406 ‫ ﺻﺎﺑﻮﻧﺔ‬،‫ ﺷﺎﻣﺒﻮ‬:‫وﺟﻮد ﻣﺎ ﯾﻠﻰ ﻟﻠﺸﺨﺺ اﻟﻮاﺣﺪ‬

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On request: 1 conditioner, 1 body lotion, 1
shower cap, shaving set, tooth brush and tooth
paste and nail file are available
406 N/r N/r N/r 4 5
‫ ﻏﻄﺎء‬،‫ ﻣﺮطﺐ ﻟﻠﺠﺴﻢ‬، ‫ ﺑﻠﺴﻢ‬:‫ﻓﻲ ﺣﺎﻟﺔ اﻟﻄﻠﺐ‬
‫ ﻣﺒﺮد‬،‫ ﻓﺮﺷﺔ وﻣﻌﺠﻮن أﺳﻨﺎن‬،‫ ﻣﺴﺘﻠﺰﻣﺎت اﻟﺤﻼﻗﺔ‬،‫ﻟﻠﺸﻌﺮ‬
407 ‫أظﺎﻓﺮ‬

All the above are branded under the same

name / label and to be with a minimum of 30
407 ml per item (samples are not acceptable) N/r N/r 3 4 5
‫ﻛﻞ ﻣﺎ ﺳﺒﻖ ﯾﺤﻤﻞ اﺳﻢ وﺷﻌﺎر اﻟﻔﻨﺪق وﯾﻜﻮن اﻟﺤﺪ اﻷدﻧﻰ ﻟﻜﻞ‬
‫ﻣﻠﻢ وﻻ ﺗﻘﺒﻞ اﻟﻌﯿﻨﺎت‬ ‫ﻋﺒﻮة‬
408
All toilet water tanks have dual flush
economizer system
408 1 2 3 4 5
‫ﺟﻤﯿﻊ ﺧﺰاﻧﺎت اﻟﻤﯿﺎه اﻟﺨﺎﺻﺔ ﺑﺎﻟﺘﻮاﻟﯿﺘﺎت ﯾﻜﻮن ﻟﺪﯾﮭﺎ ﻧﻈﺎم‬
409 ‫ﻣﺰدوج ﻣﻮﻓﺮ ﻟﻠﻤﯿﺎه‬
All taps and shower heads have economizing
409 frother (air mixer) 1 2 3 4 5
410 ‫ﺟﻤﯿﻊ رؤوس اﻟﺼﻨﺎﺑﯿﺮ ﺗﻜﻮن ﻣﺰودة ﺑﺨﻼط ھﻮاء ﻣﻮﻓﺮ‬
Joints baths, sinks and showers are in good
condition, well maintained and clean (drain of
410 waste water in good working). 3 3 3 3 3
‫ اﻷﺣﻮاض واﻷدﺷﺎش ﺗﻜﻮن ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬،‫اﻟﺤﻤﺎﻣﺎت اﻟﻤﻠﺤﻘﺔ‬
411 ‫وﺑﺤﺎﻟﺔ ﺟﯿﺪة وﻧﻈﯿﻔﺔ وﻧﻈﺎم اﻟﺼﺮف ﯾﻌﻤﻞ ﺑﺼﻮرة ﺟﯿﺪة‬
Furniture is well maintained
411 2 3 4 5 6
412 ‫اﻷﺛﺎث ﻣﺼﺎن ﺟﯿﺪا‬
Furniture is clean
412 3 3 3 3 3
413 ‫اﻷﺛﺎث ﻧﻈﯿﻒ‬

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Floor is antislip surface
414 * 413
‫اﻷرﺿﯿﺔ ﺗﻜﻮن ﻣﻀﺎدة ﻟﻺﻧﺰﻻق‬
M M M M M
Floors are well maintained
414 2 3 4 5 6
415 ‫اﻷرﺿﯿﺎت ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Floors are clean
415 3 3 3 3 3
416 ‫اﻷرﺿﯿﺎت ﻧﻈﯿﻔﺔ‬
Walls are well maintained
416 2 3 4 5 6
417 ‫اﻟﺤﻮاﺋﻂ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Walls are clean
417 3 3 3 3 3
418 ‫اﻟﺤﻮاﺋﻂ ﻧﻈﯿﻔﺔ‬
Ceilings are well maintained
418 2 3 4 5 6
419 ‫اﻷﺳﻘﻒ ﻣﺼﺎﻧﺔ ﺟﯿﺪا‬
Ceilings are clean
419 3 3 3 3 3
420 ‫اﻷﺳﻘﻒ ﻧﻈﯿﻔﺔ‬
21-Lodging unit
and bathroom-
for wheelchair 1% of total rooms with a minimum of 1 room
users is available
* ‫ﻏﺮف وﺣﻤﺎﻣﺎت‬
420
‫ ﻣﻦ إﺟﻤﺎﻟﻲ اﻟﻐﺮف ﺗﺨﺼﺺ ﻟﻤﺴﺘﺨﺪﻣﻰ‬% ‫وﺟﻮد ﻧﺴﺒﺔ‬
N/r N/r 3 M M

‫ﻣﺴﺘﺨﺪﻣﻰ اﻟﻜﺮاﺳﻰ‬ ‫اﻟﻜﺮاﺳﻰ ﺑﻌﺠﻞ وﺑﺤﺪ أدﻧﻰ ﻏﺮﻓﺔ واﺣﺪة‬

‫ﺑﻌﺠﻞ‬
421

If room of those with special needs is not on

the ground floor an elevator is provided
* 421
‫إذا ﻟﻢ ﺗﻜﻦ ﻏﺮﻓﺔ ذوى اﻹﺣﺘﯿﺎﺟﺎت اﻟﺨﺎﺻﺔ ﺑﺎﻟﺪور‬
N/r N/r M M M

‫ ﯾﻠﺰم وﺟﻮد ﻣﺼﻌﺪ‬،‫اﻷرﺿﻰ‬

422

Guest room door has at least width of 1m net

423
* 422
‫ﺳﻢ ﺻﺎﻓﻰ‬ ‫اﻟﺤﺪ اﻷدﻧﻰ ﻟﻌﺮض ﺑﺎب اﻟﻐﺮﻓﺔ‬
N/r N/r 3 4 5

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Door handles are between 90-120 cm from
floor level
423 N/r N/r 3 4 5
‫ﺳﻢ ﻓﻮق ﺳﻄﺢ‬ ‫و‬ ‫ارﺗﻔﺎع ﻣﻘﺒﺾ اﻟﺒﺎب ﯾﻜﻮن ﻣﺎ ﺑﯿﻦ‬
424 ‫اﻷرض‬
Safety chain and Spy -holes positioned
between 110-120 cm from floor level are
424 available N/r N/r 3 4 5
‫وﺟﻮد ﺳﻠﺴﻠﺔ أﻣﺎن وﻋﯿﻦ ﺳﺤﺮﯾﺔ ﻋﻠﻰ ارﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬
425 ‫ﺳﻢ ﻓﻮق ﺳﻄﺢ اﻷرض‬ ‫و‬
Floor is of hard surface - can have fixed or
glued shaved carpet (no rugs allowed)
425 N/r N/r 3 4 5
‫ ﯾﻤﻜﻦ اﺳﺘﺨﺪام اﻟﻤﻮﻛﯿﺖ وﻟﻜﻦ ﻻ‬- ‫اﻷرﺿﯿﺎت ﻣﻦ ﻣﻮاد ﺻﻠﺒﺔ‬
426 ‫ﯾﺴﻤﺢ ﺑﺎﺳﺘﺨﺪام اﻟﺴﺠﺎد‬
Main room lights are controllable from the bed
426 ‫وﺣﺪات اﻹﺿﺎءة اﻟﺮﺋﯿﺴﯿﺔ ﺑﺎﻟﻐﺮﻓﺔ ﯾﺘﻢ اﻟﺘﺤﻜﻢ ﻓﯿﮭﺎ ﻣﻦ ﺟﺎﻧﺐ‬ N/r N/r 3 4 5
‫اﻟﺴﺮﯾﺮ‬
427

Firm bed surface is between 45-54 cm height

427 ‫ﺳﻄﺢ اﻟﺴﺮﯾﺮ ﻣﺴﺘﻮى وﺛﺎﺑﺖ وﯾﻜﻮن ﻋﻠﻰ ارﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬ N/r N/r 3 4 5
‫و ﺳﻢ‬
428
Tables/desks with free space under them has
at least 65 high and 75 cm wide
428 N/r N/r 3 4 5
‫ اﻟﻤﻜﺎﺗﺐ ﺑﺎرﺗﻔﺎع ﻋﻠﻰ‬/ ‫وﺟﻮد ﻣﺴﺎﺣﺔ ﺧﺎﻟﯿﺔ ﺗﺤﺖ اﻟﻤﻨﺎﺿﺪ‬
429 ‫ﺳﻢ‬ ‫ﺳﻢ وﻋﺮض‬ ‫اﻷﻗﻞ‬
Mirrors at seating level with a bottom edge are
no higher than 90 cm above floor
429 N/r N/r 3 4 5
‫وﺟﻮد ﻣﺮآة ﻓﻰ ﻣﺴﺘﻮى اﻟﺠﻠﻮس ﻻ ﯾﺰﯾﺪ ارﺗﻔﺎﻋﺎﻟﺤﺎﻓﺔ اﻟﺴﻔﻠﯿﺔ ﻟﮭﺎ‬
430
‫ﺳﻢ ﻓﻮق ﻣﺴﺘﻮى اﻷرض‬ ‫ﻋﻦ‬

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Clothes rail is at maximum height of 140 cm

430 N/r N/r 3 4 5
‫ﺳﻢ‬ ‫ﺷﻤﺎﻋﺎت اﻟﻤﻼﺑﺲ ﻋﻠﻰ ارﺗﻔﺎع ﻻﯾﺰﯾﺪ ﻋﻦ‬
431
Electrical equipment (TV, A/C units) have
431 remote control N/r N/r 3 4 5
432 ‫وﺟﻮد ﺟﮭﺎز ﺗﺤﻜﻢ ﻋﻦ ﺑﻌﺪ ﻷﺟﮭﺰة اﻟﺘﻠﯿﻔﺰﯾﻮن واﻟﺘﻜﺒﺒﻒ‬
Telephones have larger buttons and a button
to summon assistance in case of emergency
432 N/r N/r 3 4 5
‫ﺗﻠﯿﻔﻮﻧﺎت ذات أزرار ﻛﺒﯿﺮة وﺑﮭﺎ زر ﻟﻄﻠﺐ اﻟﻤﺴﺎﻋﺪة ﻓﻲ ﺣﺎﻟﺔ‬
433
‫اﻟﻄﻮارئ‬
At least one chair seat with rigid arms is
433 available N/r N/r 3 4 5
434 ‫وﺟﻮد ﻛﺮﺳﻰ واﺣﺪ ﻋﻠﻰ اﻷﻗﻞ ﺑﻤﺴﻨﺪ ﺻﻠﺐ‬
Bathroom door is outward swinging or sliding,
at least 100 cm wide net and with handle
between 90 -120 cm height from floor level
434 N/r N/r 3 4 5
‫ ﻻ ﯾﻘﻞ ﻋﺮﺿﮫ‬،‫ﺑﺎب اﻟﺤﻤﺎم ﯾﻔﺘﺢ ﻟﻠﺪاﺧﻞ أواﻟﺨﺎرج أو ﺑﺎب ﻣﻨﺰﻟﻖ‬
‫و‬ ‫ﺳﻢ ﺻﺎﻓﻰ وﯾﻜﻮن ﻣﻘﺒﻀﮫ ﻋﻠﻰ ارﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬ ‫ﻋﻦ‬
435 120 ‫ﺳﻢ ﻓﻮق ﻣﺴﺘﻮى اﻷرض‬

Toilet cabin minimum size is 120 cm x 150 cm

with a minimum of 1m clear in front of toilet
435 seat N/r N/r 3 4 5
‫ﺳﻢ وأن‬ × ‫أﻻ ﺗﻘﻞ ﻣﺴﺎﺣﺔ ﻛﺎﺑﯿﻨﺔ دورة اﻟﻤﯿﺎه ﻋﻦ‬
436 ‫ﺳﻢ أﻣﺎم ﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ‬ ‫ﺗﻜﻮن ھﻨﺎك ﻣﺴﺎﺣﺔ ﺧﺎﻟﯿﺔ ﻻ ﺗﻘﻞ ﻋﻦ‬

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Toilet seat height is between 43-49 cm with
internal or external water jet
436 N/r N/r M M M
‫و ﺳﻢ ﺑﺸﻄﺎف داﺧﻠﻰ‬ ‫ارﺗﻔﺎع ﻗﺎﻋﺪة اﻟﺘﻮاﻟﺒﺖ ﺗﻜﻮن ﻣﺎ ﺑﯿﻦ‬
437 ‫أو ﺧﺎرﺟﻰ‬
Wash basin is 50 cm width and 72- 74 cm
height from floor level with a sufficient space
under basin and a mirror over the basin with
height between 50 -80 cm with a long arm tap
437 N/r N/r M M M
‫ﺳﻢ وﺑﺎرﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬ ‫ﺣﻮض ﻏﺴﯿﻞ اﻟﻮﺟﮫ ﯾﻜﻮن ﺑﻌﺮض‬
‫و ﺳﻢ ﻓﻮق ﻣﺴﺘﻮى اﻷرض ﻣﻊ وﺟﻮد ﻣﺴﺎﺣﺔ ﻛﺎﻓﯿﺔ ﺗﺤﺖ‬
‫و ﺳﻢ ﺑﺬراع‬ ‫اﻟﺤﻮض وﻣﺮآة ﻓﻮق اﻟﺤﻮض ﺑﺎرﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬
438 ‫طﻮﯾﻞ‬

Safety rails horizontal and vertical are

438 provided beside wash basin and toilet seat N/r N/r 3 4 5
‫وﺟﻮد ﻗﻀﺒﺎن أﻓﻘﯿﺔ وﻋﺮﺿﯿﺔ ﺑﺠﺎﻧﺐ اﻟﺤﻮض وﻗﺎﻋﺪة اﻟﺘﻮاﻟﯿﺖ‬
439
All supplies(toiletries) are 90 -120 cm height
from floor level
439 N/r N/r 3 4 5
‫ﺳﻢ ﻓﻮق‬ ‫و‬ ‫ﺗﻜﻮن ﻛﻞ ﻣﺴﺘﻠﺰﻣﺎت اﻟﺤﻤﺎم ﺑﺎرﺗﻔﺎع ﻣﺎ ﺑﯿﻦ‬
440 ‫ﺳﻄﺢ اﻷرض‬
Floor is antislip surface
440 N/r N/r 3 4 5
441 ‫اﻷرﺿﯿﺎت ﺗﻜﻮن ﻣﻀﺎدة ﻟﻼﻧﺰﻻق‬
Walk In shower is 90cm x 90 cm with no
441 shower curtain N/r N/r M M M
442 ‫ﺳﻢ ﺑﺪون ﺳﺘﺎﺋﺮ‬ × ‫وﺟﻮد ﻣﻨﻄﻘﺔ ﻟﻠﺪش ﻣﺴﺎﺣﺘﮭﺎ‬

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Adjustable shower head between 120-150 cm
and a hinged shower seat 50 cm from floor
442 level is available N/r N/r M M M
‫ﺳﻢ ووﺟﻮد‬ ‫و‬ ‫رأس اﻟﺪش ﯾﻜﻮن ﻗﺎﺑﻞ ﻟﻠﺘﻌﺪﯾﻞ ﻣﺎ ﺑﯿﻦ‬
443 ‫ﺳﻢ‬ ‫ﻣﻘﻌﺪ ﺑﻤﻨﻄﻘﺔ اﻟﺪش ﺑﺎرﺗﻔﺎع‬
23-Medical
A doctor is under contract for rapid
Medical Service 443 M M M M M
intervention
‫اﻟﺨﺪﻣﺔ اﻟﻄﺒﯿﺔ‬
‫اﻟﺘﻌﺎﻗﺪ ﻣﻊ طﺒﯿﺐ ﯾﻤﻜﻨﮫ اﻟﺘﻮاﺟﺪ اﻟﺴﺮﯾﻊ ﻋﻨﺪ اﻟﺤﺎﺟﺔ‬
444
Clinic is available
444 N/r N/r N/r 3 3
445 ‫وﺟﻮد ﻋﯿﺎدة طﺒﯿﺔ‬

445 Clinic floors are well maintained and clean N/r N/r N/r 3 3
‫أرﺿﯿﺎت اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
446
Clinic walls are well maintained and clean
446 N/r N/r N/r 3 3
447 ‫ﺣﻮاﺋﻂ اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
Clinic ceilings are well maintained and clean
447 N/r N/r N/r 3 3
‫أﺳﻘﻒ اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎﻧﺔ ﺟﯿﺪا وﻧﻈﯿﻔﺔ‬
448
All clinic furniture is well mantained
448 N/r N/r N/r 3 3
449 ‫ﻛﻞ أﺛﺎث اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻣﺼﺎن ﺟﯿﺪا‬
All clinic furniture is clean
449 N/r N/r N/r 3 3
450 ‫ﻛﻞ أﺛﺎث اﻟﻌﯿﺎدة اﻟﻄﺒﯿﺔ ﻧﻈﯿﻒ‬
An equiped First Aid box is available
450 ‫وﺟﻮد ﺻﻨﺪوق ﺑﮫ ﻣﺠﮭﺰ ﻟﻼﺳﺘﺨﺪام ﻓﻲ اﻻﺳﻌﺎﻓﺎت اﻷوﻟﯿﺔ‬ M M M M M
451

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26- If an approach of good environmental
Environmental management and sustainable development is
management verifiable by an adherence to Green key or
‫اﻹدارة اﻟﺒﯿﺌﯿﺔ‬ adherence to criteria published by the GSTC
(Global Sustainable Tourism Council) or by the
establishment of internal regulations and / or
internal training plan to the company (in the
451 two cases the supporting documents must be 10 10 10 10 10
produced).
‫ﻓﻰ ﺣﺎﻟﺔ وﺟﻮد إدارة ﺑﯿﺌﺔ ﺟﯿﺪة ﺗﻌﻤﻞ ﻋﻠﻰ ﺗﺤﻘﯿﻖ اﻟﺘﻨﻤﯿﺔ‬
‫اﻟﻤﺴﺘﺪاﻣﺔ اﻟﻤﺘﻮاﻓﻘﺔ ﻣﻊ ﻣﻌﺎﯾﯿﺮ "اﻟﻤﻔﺘﺎح اﻷﺧﻀﺮ" وﺗﻠﻚ اﻟﺼﺎدرة‬
‫ﻋﻦ "اﻟﻤﺠﻠﺲ اﻟﻌﺎﻟﻤﻰ ﻟﻠﺴﯿﺎﺣﺔ اﻟﻤﺴﺘﺪاﻣﺔ" أو ﻣﺎ إذا ﻛﺎﻧﺖ‬
‫اﻟﻤﻨﺸﺄة ﻟﺪﯾﮭﺎ ﻗﻮاﻋﺪ داﺧﻠﯿﺔ أو ﺧﻄﺔ ﺗﺪرﯾﺐ داﺧﻠﯿﺔ‬
‫ ﺷﺮﯾﻄﺔ أن ﯾﻜﻮن ذﻟﻚ ﻣﺪﻋﻢ ﺑﺎﻟﻮﺛﺎﺋﻖ واﻟﺴﺠﻼت‬- ‫ﺧﺎﺻﺔ ﺑﮭﺎ‬
452
27-Staff quarters
The annex related to the restaurant, lockers,
‫ﺳﻜﻦ اﻟﻌﺎﻣﻠﯿﻦ‬
showers, toilets and staff housing should reach
100% of the mandatory criteria and at least
70% of the total points criteria
452 ‫ھﺬا اﻟﻤﻠﺤﻖ ﻣﺮﺗﺒﻂ ﺑﺎﻟﻤﻄﻌﻢ ودواﻟﯿﺐ اﻟﻌﺎﻣﻠﯿﻦ واﻷدﺷﺎش‬ 20 20 20 20 20
‫ ﻣﻦ‬٪ ‫ ﺣﯿﺚ ﯾﺠﺐ ﺗﺤﻘﯿﻖ‬،‫واﻟﺤﻤﺎﻣﺎت ﺳﻜﻦ اﻟﻌﺎﻣﻠﯿﻦ‬
‫اﻟﻤﻌﺎﯾﯿﺮ اﻹﻟﺰاﻣﯿﺔ‬
‫ ﻣﻦ إﺟﻤﺎﻟﻰ ﻋﺪد اﻟﻨﻘﺎط ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻤﻌﺎﯾﯿﺮ‬٪ ‫وﻣﺎ ﻻ ﯾﻘﻞ ﻋﻦ‬
453 ‫اﻟﻤﺤﺪدة ﺑﺎﻟﻨﻘﺎط‬

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28-Cleanliness
and maintenance For the points related to the maintenance and
‫اﻟﻨﻈﺎﻓﺔ واﻟﺼﯿﺎﻧﺔ‬ cleanliness of corridors, walkways, swimming
pools, restaurants / bars and lodging units. it
should reach 70% of the total number of
points of these criteria
453 30 30 30 30 30
‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻨﻘﺎط اﻟﻤﺘﻌﻠﻘﺔ ﺑﺎﻟﺼﯿﺎﻧﺔ واﻟﻨﻈﺎﻓﺔ‬
‫ اﻟﺒﺎرات‬/ ‫ﺑﺎﻟﻤﻤﺮات واﻟﻤﺸﺎﯾﺎت وﺣﻤﺎﻣﺎت اﻟﺴﺒﺎﺣﺔ واﻟﻤﻄﺎﻋﻢ‬
‫ ﯾﺠﺐ أن ﺗﻜﻮن اﻟﻨﺴﺒﺔ‬،‫ووﺣﺪات اﻹﻗﺎﻣﺔ‬
‫ ﻣﻦ إﺟﻤﺎﻟﻲ ﻋﺪد اﻟﻨﻘﺎط ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻤﻌﺎﯾﯿﺮ ﻣﺤﺪدة‬% ‫اﻟﻤﺤﻘﻘﺔ‬
454 ‫اﻟﻨﻘﺎط‬

455

456
457 Total mandatory criteria

458 Total non-compliant mandatory criteria

459 Total points criteria

460 Total non-compliant points

461 Minimum percentage points

462 Percentage of points obtained

463

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A B C D E F G H I J
NOTE:
M = Mandatory must have item,
A number = flexible score item
464
N/r = not required

465

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