Resume

Name: Harsh Nima

Email: harshnima@gmail.com

Phone: 0410656808

PROFESSIONAL SUMMURY.

 Motivated Customer service representative committed to providing

high-quality service for superior guest experiences, positive, infectious
personality with excellent interpersonal and relationship-building skills,
improving customer satisfaction and loyalty.

SKILLS.

 Coordinating daily. - Active learning

 Material handling
 General housekeeping
 Microsoft office
 Good Data entry speed
 Performance improvement
 Customer engagement
 Interactive communication skills
 Cleaning and organization
 Inventory organization
- Operations
- Routine inspection
- Maintaining clean work areas
- Better at providing good hospitality
- Cash Handling
- Stocking and replenishing

EDUCATION.

 Master of management for Engineers ( 2022-24)(From Australia)

 Bachelor of Engineering in Mechanical (From India)
 Diploma in Mechanical Engineering (From India)
EXPERIENCE.

 Customer Service Representative as well as Team Member at Coles

Express Merryland.

 Provided excellent customer service by greeting customers and meeting

quality expectations.
 Collaborated with team members to complete tasks.
 Stocked shelves to organize aisles in assigned department.
 Shift Opening and Shift ending hand on experience with float
management.

 I have an experience in India’s most popular retail store which is Dmart

and I was working there as Stock filler as well as Customer service
person.

 Maintained customer satisfaction with forward-thinking strategies

focused on addressing customer needs and resolving concerns.
 Provided primary customer support to internal and external customers.
 Clarified customer issues and determined root cause of problems to
resolve product or service complaints.
 Offered advice and assistance to customers, paying attention to special
needs or wants.