What does my status mean in the

application status tracker?

In your application status tracker account, you’ll find
your overall application status
application details
your application history
contact details
the status of your documents
your next steps (if this applies)
Application status updates will only show up after you get an acknowledgement of receipt
(AOR) letter or email. You’ll get an AOR after we get your application and check that
it’s complete.
Until then, you may be able to find
the date we got your application
your contact information
Overall status
At the top of the page, you’ll see 1 of these statuses:
Received means we got your application and we’re checking if it’s complete.
In progress means we’re still reviewing your application.
You can also see the progress for each section of your application.
Closed means
we approved your application
we refused your application or
you withdrew (cancelled) or abandoned your application
We’ll contact you before we close your application.
Application details

You’ll find 4 sections of your application that we need to review:

Eligibility
Medical exam
Background verification
We check your background to make sure you’re admissible to Canada.
Biometrics

Each section can have 1 of these statuses:

Not started means we haven’t started reviewing this section.
Waiting on you means we need more information or documents from you.
In progress means we’re still reviewing the section.
Completed means we finished reviewing that section of your application.
 Exempted means you don’t need to complete this section for your application.

Documents status
You’ll find details about your documents, such as your
medical exam
confirmation of permanent residence
visitor visa (temporary resident visa)
study permit
work permit
The documents listed will depend on what type of application you submitted.
Your next steps
In this section, we’ll let you know if we need more information or documents from you. For
example, we may ask you to
send us police certificates or passports
pay fees
give biometrics
Be sure to check the “Your next steps” section regularly.

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Help tool

Immigrant services in your area (Canada)

Glossary term
In process