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Ann. Rev. Psychol. 1982. 33:651-88


Copyright © 1982 by Annual Reviews Inc. All rights reserved

ENVIRONMENTAL
PSYCHOLOGY
Annu. Rev. Psychol. 1982.33:651-689. Downloaded from www.annualreviews.org

James A_ Russell and Lawrence M Ward


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Department of Psychology, University of British Columbia, Vancouver,


British Columbia, Canada V6T IW5

CONTENTS

INTRODUCTION .................... ............. ........ .................................................... ............. 652


STEP 1: PLANNING AND THE IMAGE ......... ....... ...... ........................ ..... ..... ....... . 655
Place Knowledge ........................................................................................................ 656
Environmental meaning ......... .. .. .. ... ... ... ................................................................ .... 656
General place categories ........................ .................................................................... 657
Behavior patterns ....... .. .. ....... .................... ... ... .. .. .. . .................... ........................... .... 657
Planning and the Use of Place Knowledge................................................................ 658
Development................................................................................................................ 658
STEP 2: TRAVEL ................ ..... ...... ................ ....... .. ......................................... . ............ 659
The Mental Atlas........................................................................................................ 659
O'Keefe and Nadel's theory ............................................ .......................................... 659
Elements and use . .. ......... .......... ............ ...... .. .. ... .. ... .. ............ ... .. ... ........ .. .. ... .. .. ... .. .. 660
Learning New Places.................................................................................................. 662
Development................................................................................................................ 663
STEP 3: BEHAVIOR-IN-PLACE ................................................................................ 664
Place Perception.......................................................................................................... 665
Empirical results ...................................................................................................... 665
Further questions . ... ...... ............................................................................................ 665
Theoretical issues...................................................................................................... 666
Place Interpretation .................................................................................................... 667
Physical Stimulation .................................................................................................. 668
Little stimulation.................................................................................... .................. 668
Much stimulation ....................................................................................... ............. 668
Attention.................................................................................................................. 669
Stress and stressors ........ ....... .. .. .. .. .. .. ... ... ........ ................................. ............ ............ 669
Atmospheric conditions . ................ ... ....... .... ................ ...... ... ........ .. ... ... ... ................... 669
Noise ..... ..... ........... . . . ........ ........... .. ..... ..... . .... . .... ..... ...... ...... ..... . .. . .... .. ... ... . . " .. ,"', .. ,' 671
Comment ... ,', .." .." ...."., ... , .. ,',., ..... ,""""",., ............................................... ,............ 67 1
Proxemics.................................................................................................................... 672
Crowding . ............................................................................................................... 672
Spatial density.......................................................................................................... 673
Social density .................................... .............. .. ........ ...... .............. ..... ..... ..... ..... ..... . 674

65 1
0066-4308/82/0201-0651$02.00
652 RUSSELL & WARD

Territory.................................................................................................................. 675
Personal space.......................................................................................................... 676
Privacy .. .................. .................. .................................................................. ....... ..... 677
ENVIRONMENTAL PROBLEMS .............................................................................. 678
Design of places........................................................................................................ 678
Assessment of places..................................................................... ..................... ........ 679
CONCLUDING COMMENTS...................................................................................... 680

INTRODUCTION

Environmental psychology is that branch of psychology concerned with


providing a systematic account of the relationship between person and
Annu. Rev. Psychol. 1982.33:651-689. Downloaded from www.annualreviews.org

environment. Of course, an interest in the environment is not new to psy­


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chologists and certainly not unique to environmental psychologists. Nor is


there some subset of psychological processes unique to environmental psy­
chology as there is, for example, in perception, cognition, or psychophysi­
ology. More like developmental psychology, environmental psychology
provides instead a unique perspective on all psychological processes.
Craik (1970) described the perspective taken by environmental psy­
chology as providing a study of "the physical setting of molar behavior" (p.
15). He was extending the boundaries of psychology beyond the study of
an immediate response to an immediate stimulus to include a study of
behavior as organized over a larger span of time and in relation to the
large-scale environment. From this more molar perspective, Palys & Little
(1980) introduced the important notion of personal projects, behavioral
episodes that organize many behavioral components into a meaningful
sequence. Personal projects, in turn, depend on the opportunities afforded
by the environment in which one lives. A molar perspective on the organiza­
tion of behavior thus fosters an understanding of behavior at a subjectively
meaningful level-the level at which people plan their day, go to work, and
return home-a level of both practical and theoretical importance.
Consider, for example, the important theoretical issue of whether behav­
ior is caused by the situation in which it occurs. As people move from one
place to another, their behavior changes accordingly. Behaviors that occur
in one place would be out of place elsewhere. This place-specificity of
behavior is the fundamental fact of environmental psychology. It is a fact
pointed to by psychologists from William James to Roger Barker and
Walter Mischel as having important implications for our understanding of
the causes of behavior. But this fact requires an explanation rather than
provides one, and its implications depend on the perspective from which it
is viewed.
Figure 1 illustrates a familiar way of thinking about the relationship
between behavior and the environment. Person P is in some environment
E and produces some behavior B. The assumption is that B f(P,E). From =
ENVIRONMENTAL PSYCHOLOGY 653

® �. B
E
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Figure 1 Person P emits behavior B while in environment E.

this perspective, the environment appears to exert a powerful and direct


causal influence upon behavior.
Figure 2 illustrates another way of thinking about the place-specificity of
behavior. The environment is represented as two places embedded within
a third, and two steps have been inserted before we reach the scene depicted
in Figure 1. In the first step, person P devises a plan to do something. In
the second step, P travels somewhere else, since doing something often
requires going somewhere: Shopping and gardening typically require a shop
and a garden. In the third step, P arrives at his or her destination and carries
out the plan.
Figure 2 contains Figure 1 and thus provides the kind of broader or more
molar perspective that we are speaking of. From this perspective, we see

® .... Plan

Place 1 P Travels Place 3

Place 2

Figure 2 Person P concocts a plan, travels to a place, and carries out the plan through
behavior B.
654 RUSSELL & WARD

environment exerts a direct causal influence upon behavior. People rarely


just find themselves somewhere and then begin behaving accordingly. More
often, they go there in order to behave that way. A restaurant does not cause
eating; it is a place where you go to eat. Suppose that you did just happen
to find yourself in a restaurant. Most likely you'd leave, although, of course,
you could change your plans. You might decide to stay and have a meal
-provided you were hungry, liked the type of food served, had enough
money, etc. We can also see that different persons will arrive at the same
place with a similar plan in mind and will then behave similarly. It will then
Annu. Rev. Psychol. 1982.33:651-689. Downloaded from www.annualreviews.org

appear as if the place has elicited or caused their behavior, even though we
know that the high correlation of place and behavior does not imply that
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one caused the other.


Figure 2 is undoubtedly an oversimplified and idealized picture, and later
we shall have to deal with various complexities. We do not mean to imply,
for example, that all psychological processes can be neatly divided into three
sequential steps. People sometimes act first and think later, they sometimes
plan while they travel, etc. But Figure 2 does highlight certain theoretical
that the place-specificity of behavior does not necessarily imply that the
issues, in addition to that of causality, that are of current concern to
environmental psychologists (e.g. Rapoport 1977, Wapner 1980, Stokols
1981) and that are not as explicit in Figure 1. In Figure 2, people are more
cognitively active and goal-oriented. People must often devise plans on the
basis not of their current environment but of their image of other places,
an image based on information previously obtained from primary or often
secondary sources. They typically arrive at a place with considerable infor­
mation about that place and with some plan in mind about what to do there.
Figure 2 emphasizes the dimension of time as well as space. We know,
for example, that a pleasant or unpleasant experience in one place affects
behavior in the next place visited (Sherrod et al 1977). The environment is
seen to be more than a single stimulus; it is a complex of immediate and
distant places, psychologically arranged into a hierarchy such that each
place is part of a larger place and can be subdivided into smaller places.
(Place will refer in this article to a psychological or "perceived" unit of the
geographical environment.) One hierarchy, for example, would be nation,
region, town, neighborhood, home, dining room, and each person's place
at the dining room table. The environment is more than an antecedent to
behavior; it affords opportunities for future action. More generally, various
relationships may exist between person and environment, and the type of
relationship may vary with the level in the hierarchy being studied. The
relationship between a person and the room he or she is in probably cannot
be described in the same terms as the relationship between a person and the
community he or she lives in.
ENVIRONMENTAL PSYCHOLOGY 655

Figure 2 is also an attempt to outline the conceptual boundaries that


guided our review of the literature. Its three steps will serve as a convenient
organizing framework for that review: 1. Planning and the image, 2. Travel,
and 3. Behavior-in-place. We must first mention three qualifications, how­
ever. First, boundaries around disciplines are inevitably fuzzy. Figure 2
might better be thought of as portraying a central focus of environmental
psychology than as drawing an outline of its boundaries. Second, we review
topics here in a highly selective and evaluative manner, ignoring or slighting
much good work along the way. Third, not everyone would agree with our
view of environmental psychology. To include what all environmental psy­
Annu. Rev. Psychol. 1982.33:651-689. Downloaded from www.annualreviews.org

chologists do, we would have to review a much broader set of problems.


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Whereas we have emphasized its basic and theoretical side, some would see
environmental psychology as principally an applied discipline. Whereas we
have emphasized a molar level of analysis, some would see the field as the
study of single attributes of physical environments (such as noise, chemical
pollution, or color). Whereas we have emphasized environmental psy­
chology as a branch of and a perspective on psychology, some would see
the field as an interdisciplinary study of environment and behavior.

STEP 1: PLANNING AND THE IMAGE

Kenneth Boulding's 1956 book, The Image, presented the simple thesis that
human activity is predicated on an image of, rather than on the objective
reality of, the external world. The image referred to a person's known or
believed universe, the person's mental encyclopedia. Although this thesis
was not new, Boulding's treatment inspired much subsequent theoretical
work in environmental psychology. Downs and Stea entitled their 1973
landmark book in environmental psychology Image and Environment, ex­
plicitly drawing on Boulding's concept. Downs and Stea focused on that
part of the image called a cognitive map, an internal representation of the
spatial organization of the external world. Boulding's concept of the image
also inspired a quite different conceptualization in psychology: Miller, Ga­
lanter & Pribram's (1960) influential idea of a plan. Behavior, they argued,
was organized in time by means of a hierarchically arranged set of plans.
The image, it would seem, plays a central role in what we would define as
the central concern of environmental psychology: organization of behavior
.
in space and time.
This section deals with planning and with the internally stored informa­
tion on which it relies, the entries for places in the mental encyclopedia. We
shall thus consider those psychological processes that can occur in the
absence of the external environment. Of course, planning and thinking must
take place somewhere and can occur in the place being thought about. I can
656 RUSSELL & WARD

plan my shopping routine while in the grocery store, but I could plan the
routine before going there. How much I can plan before arriving depends
on how much knowledge I have before going there.

Place Knowledge
People have of necessity acquired extensive and multifaceted knowledge of
the environment in which they live. Downs & Stea (1977) distinguish two
broad classes of such knowledge: locational (where something is) and nonlo­
cational (what it is). We shall postpone discussion of locational knowledge
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(the mental atlas) until the section on travel and shall consider here only
nonlocational knowledge (the mental encyclopedia).
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ENVIRONMENTAL MEANING A major research effort has been the


search for the fundamental dimensions along which people conceptualize
places, or, put another way, for the fundamental dimensions of the meaning
of places. Part of environmental meaning is symbolic-places can stand for
an idea (Tuan 1978b, Moore 1979b). This is perhaps most easily seen from
a cross-cultural perspective when places take on religious significance. For
example, the Navaho attribute religious significance to the location and
orientation of a house. Study of this belief system allowed architects to
design a Navaho house that preserved traditional values while providing
modem conveniences (Snyder et aI1976). Saegert & Winkel (1981) argued
that for many women, the home symbolizes self, family, and social relation­
ships; for many men, it symbolizes ownership and childhood memories.
Another approach to environmental meaning has been to examine envi­
ronmental descriptors found in natural languages. Most such studies have
found that environmental meaning is a complex mix of affective and denota­
tive meaning. Russell, Ward & Pratt (1981, Russell & Pratt 1980) attempted
to isolate and describe the structure of affective meaning. More denotative
aspects of meaning have been explored through factor analytic studies of
everyday language traits of places (Horayangkura 1978) and multidimen­
sional scaling studies of the judged similarities (Oostendorp & Berlyne 1978,
Ward 1977) or preferences (S. Kaplan 1979) among places. These and
earlier studies yielded diverse results that were unique to each study. Ward
& Russell (1981b) applied a variety of these scaling techniques to the same
set of places and offered an explanation for the diverse results. Each study
had sought a set of underlying, uniquely interpretable, orthogonal dimen­
sions, but, in fact, environmental attributes are highly interrelated. Mul­
tivariate techniques thus yield a structure with only a few orthogonal
dimensions but with many different, equally compelling interpretations.
Moreover, the relationships among attributes are of such different sorts­
causal, definitional, and empirical-that their representation through di-
ENVIRONMENTAL PSYCHOLOGY 657

mensional models would only serve to confuse matters more. (See Craik
1981, Daniel & Ittelson 1981, and Russell & Ward 1981, for controversy
surrounding this interpretation and for possible future directions.) Canter
(198 1) was also critical of the factor analytic representations of environmen­
tal meaning and offered facet theory as an alternative.

GENERAL PLACE CATEGORIES General place categories such as city,


town, office, and restaurant probably have an internal structure (Mervis
& Rosch 1981). Central to each category is a prototypical example. Other
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instances then resemble the prototype to varying degrees. Thus, there would
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not be rigid boundaries separating, say, cities from towns, offices from
nonoffices. Rather, specific places are more or less city-like. Perhaps New
York is prototypical, but many cities are less so. Place categories could also
be organ ized in hierarchies. At the lowest level of the hierarchy are specific
places; at the highest level are the most general categories (Tversky 1981a).
Actually there are at least two distinct senses of place hierarchy: (a) geo­
graphical inclusion, as when Paris is part of France, and (b) categorical
inclusion, as when Paris is an instance of a city.

BERAVIOR PATTERNS Part of the meaning of any place is the standing


pattern of behavior that occurs there. The meaning of "home" would
include the kinds of things you do there. In fact, activities that occur in a
particular place are more likely to be remembered than its architectural
features (Moore 1979b); and choice among cities as a place to live in is
largely determined by activities that occur there: jobs and entertainment as
well as types of persons who live there (Brown et al 1977). Ecological
psychologists (Barker et al 1978, Wicker 1979) define a special unit, the
behavior setting, that is the combination of a specific place, a specific time,
and a standing pattern of behavior. Canter & Tagg (1980) provided a
geometric representation of the rooms of a house and the activities carried
out there: a two-dimensional space contained an inner circle of rooms and
an outer circle of activities, with the two circles aligned so that eating was
near the kitchen, sleeping near the bedroom, etc. Names of many places are
related to the action that occurs there: you shop in shops, launder in
laundries, and dine in dining rooms. Cultures differ in the kinds of activities
that occur in certain kinds of places. Hence, environmental meaning will
be culture-specific. The social interaction that occurs inside the home in
much of North America may occur on stoops in the West End of Boston
or in the streets in Israeli cities (Rapoport 1980).
A more complex representation of activities is achieved through the
concept of a script (Schank & Abelson 1977). A script is typically a se­
quence of actions and actors. Thus, the mental category for restaurant
658 RUSSELL & WARD

would refer you to the restaurant script, which would specify the roles
(customer, maitre d', waiter, wine steward) and each actor's actions. Alter­
natively, we might not store whole scripts, but might generate plausible
scenarios when required. Kahneman & Tversky (1981) provide evidence
that we do so (the simulation heuristic) in various judgment situations.

Planning and the Use of Place Knowledge


How does a person choose where to be? Why, in spite of government
warnings, did many people refuse to evacuate the area around Mt. St.
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Helens volcano before its eruption (Saarinen 1980)? Part of the reason that
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people occupy hazardous areas is that in weighing the benefits and risks,
they underestimate the likelihood of a hazardous event (even in the face of
good physical evidence) and of being personally affected by it (Burton et al
1978). Thus, "rational" models in which all options are objectively consid­
ered and by which "place utility" is maximized have given way to ideas such
as Simon's concept of "satisficing," which is selecting the first option en­
countered that meets a set of criteria (Kaplan & Kaplan 1978).
Traveling to and participating in a place is but one type of plan regarding
a place. People also plan to build, develop, or, more generally, alter places.
Planning thus ranges from planting a vegetable garden to designing an
urban renewal project. Whether formal or informal, planning is presumably
organized hierarchically and based on the person's image of the environ­
ment (pocock & Hudson 1978), but little is actually known about the
process. Rapoport (1979) has begun to analyze folk design, and Zeisel
(1981) describes the design process of professionals. Environmental psy­
chologists would benefit greatly from the sophisticated work being done on
decision and choice (Einhorn & Hogarth 1981), while decision theorists
might find environmental decision problems a challenging arena for testing
the applicability of their theories.

Development
Surprisingly little is known about the development of children's knowledge
of the physical environment. Although children are limited in cognitive
skills, place knowledge is likely to be extensive: children as young as 5 years
appear to employ a system of environmental meaning as complex as that
employed by adults (Ward & Porter 1980). Tuan (l978a) contrasts our Tom
Sawyer and Huck Finn myths with the reality of children's relationship to
nature. Children take a functional view of nature (mountains are for climb­
ing), and children reared in more natural surroundings are often no more
creative in play nor more empathic toward plants and animals. Indeed, they
are often quite cruel.
Hart (1979) carried out an informal but fascinating observational study
of children from kindergarten to sixth grade. Hart described their favorite
ENVIRONMENTAL PSYCHOLOGY 659

places, secret places, treasured short cuts, and special scary but alluring
places. Much of the children's knowledge stemmed from unaided explora­
tion. Parents restrict the range of childrens' explorations, but loosen restric­
tions as the children grow older, more quickly for boys than girls. Sex
differences in restrictions may account for later sex differences in spatial
abilities (Saegert & Hart 1978), although of course, in setting restrictions,
parents may be influenced by the demonstrated spatial abilities of their
children.
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STEP 2: TRAVEL
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Let us now assume that our person P has a plan to go somewhere. Getting
there involves the simultaneous use of the plan, of current input from actual
environmental conditions while traveling, and of stored and organized
knowledge of the geography-a mental atlas. Most research has been aimed
at the last item, although some more recent research has been aimed at the
process of travel, particularly at keeping track of one's own position within
the environment. We know of no research on how these three elements are
integrated. Another set of questions, which we will not consider at all,
concerns the emotional, behavioral, and health consequences of travel con­
ditions (Stokols & Novaco 1980).

The Mental Atlas

O'KEEFE AND NADEL'S THEORY The major recent event in the study
of spatial knowledge was the publication of O'Keefe & Nadel's (1978) book
The Hippocampus as a Cognitive Map. O'Keefe and Nadel place current
issues concerning the mental representation of space within an historical
and philosophical context. One continuing issue of great philosophical com­
plexity concerns which aspects of space are attributes of the physical uni­
verse and which are constructs of the mind. Another is the question of
whether space is mentally represented as absolute or relative. Absolute
space is a framework within which objects are located. Relative space is a
set of relationships among objects. When an object moves in relative space,
the space is changed. Not so in absolute space, which exists independently
of any object.
Psychologists have made various distinctions similar to the one between
relative and absolute space: response learning vs place learning, egocentric
space vs fixed frame of reference, route knowledge vs cognitive m�, process
knowledge vs state knowledge, nondimensional vs dimensional forms of
space, and taxon systems vs locale system. In the first item of each pair, the
mental atlas is thought of as something like a cookbook, a list of places with
instructions on how to get there; in the second item, as something more like
a map on which various places may be located. Psychologists such as Hull
660 RUSSELL & WARD

argued that we need only assume relative space (response learning) to


account for wayfinding and other spatial behaviors, but Tolman sought to
demonstrate that we must assume absolute space (place learning or a cogni­
tive map). Menzel (1978) reports recent data on chimpanzee spatial learning
that favor Tolman's side in this controversy. (The term cognitive map has
been used to refer to, among other things, a hand-drawn map, a person's
entire mental atlas whatever its form, and a person's mental representation
of space as absolute space. Here we shall restrict the term to the last
meaning.)
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Along with most writers today (Downs & Stea 1977), O'Keefe and Nadel
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argue that we use both absolute and relative representations of space and
that wayfinding, sketching maps, estimating distances, and other spatially
relevant behaviors can result from either. It is therefore difficult to attribute
a specific behavior or judgment to one form or the other, but O'Keefe and
Nadel have sought to sharpen the distinction as much as possible They view
.

the mental representation of absolute space as a product of a locale system,


which, they argue, is located mainly in the hippocampus. Relative space is
a product of taxon systems, which are located in other parts of the brain.
Construction of the taxon systems is motivated by specific rewards and
punishments. Each route learned has a specific goal or end-point. Because
a route depends on each element being correctly linked to the next, its use
is easily disrupted. Taxon learning is incremental and use of taxon informa­
tion is relatively rigid, but rapid. In contrast, construction of the locale
system is motivated by curiosity. It has no one goal or end-point. Because
it does not depend on any one object or place, its use is not easily disrupted.
Once the overall map is established, places are added in an all-or-none
fashion, and its use is extremely flexible, but slow.
We can do little more than mention the controversy over O'Keefe &
Nadel's (1978) hypothesis that the hippocampus is the neural locus of the
locale system. They report evidence of hippocampal neurons that respond
only when an animal is in a particular place and others that respond only
when an object normally present in a particular place is absent. Based
largely on the form of amnesia in humans with left hippocampal lesions,
they speculate that the left hippocampal hemisphere may have formed the
substrate for the spatial nature of semantic deep structures. Controversy
over their theorizing is presented in a series of articles published in Behav­
ioral and Brain Sciences (1979, Vol. 2) and Physiological Psychology (1980,
Vol. 8).

ELEMENTS AND USE Kevin Lynch (1960) hypothesized five elements of


the mental atlas: paths, nodes (path intersections), landmarks, districts, and
boundaries. This typology has received empirical support (Magana 1978).
ENVIRONMENTAL PSYCHOLOGY 661

As cognitive reference points, landmarks play an important role in both the


taxon and locale systems. They serve as stimuli in a route (turn right at the
statue of Kevin Lynch), provide anchor points around which a cognitive
map can be constructed, help in accurately locating nearby places, and are
involved in distance and direction judgments (Holyoak & Mah 1980,
Sadalla et al 1980, Yamamoto et al 1980).
Estimates of distances between places are frequently inaccurate and gen­
erally inconsistent with Euclidean geometry. For example, category judg­
ments of distance often are not in even the same rank order as magnitude
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estimates of the same distances; pairwise comparisons of distances between


places can be intransitive (a > b, b > c, but c > a); and distance estimates
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may depend on the order of presentation (ab ;z:!: ba) (Cadwallader 1979,
Holyoak & Mah 1980, Sadalla et al 1980). Multidimensional scaling of
estimated distances also suggests that a non-Euclidean metric may repre­
sent the data better than a Euclidean metric (Richardson 1979). There is
considerable controversy concerning exactly how these distortions and non­
Euclidean properties arise and how to study them (Golledge 1978). Dis­
tances may be inaccurately perceived in the first place. Distances may be
distorted in memory. Perhaps something other than distance is stored in
memory accurately, and distortions arise when judgments about distance
are called for. Or perhaps method artifacts account for non-Euclidean
results; Rieser, Lockman & Pick (1980) found that if specifically instructed
to estimate the Euclidean distance (distance as the crow flies) between
places, people can do so. If instructed to estimate functional distance (dis­
tance to actually travel) between places, they can also do that. When not
specifically instructed, people tend to give a compromise between functional
and Euclidean distance. These results also suggest that simple instructions
may provide a means of separating taxon and locale systems.
Spatial relationships are sometimes assumed to be stored in memory as
visual images, an assumption in which the metaphor of the cognitive map
may be being taken too literally. Still, there is some support for such an
assumption. When they are sketching maps, subjects report visual images.
And when they are estimating distances, their response latency is propor­
tional to distance in remembered environments (Baum & Jonides 1979) just
as it is in visual images (Kosslyn et al 1978). Rather than visual images,
spatial relationships might be mentally coded as propositions. Propositions
(x is two blocks from y) are obvious candidates for the taxon systems, but
could serve the locale system as well. However, it may be impossible to
empirically distinguish propositional storage from image-like storage since
propositions might be used to generate an image (Anderson 1978).
There is also evidence of the psychological reality of the hierarchy of
places. Judgments of spatial relationships between two places are affected
662 RUSSELL & WARD

by the relationship between the superordinate categories for the places. You
may be surprised to learn that San Diego, California, is east of Reno,
Nevada. Subjects tend to believe the opposite (Stevens & Coupe 1978),
presumably because California is remembered as west of Nevada. Reaction
time to verify statements about spatial relationships also depends on
whether the places involved are within the same or different superordinate
places (Wilton 1979, Maki 1981).
Other spatial distortions are more easily interpreted as produced by
encoding or decoding processes than by the way in which information is
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stored in memory. Tversky (1981a,b) hypothesized that heuristics are used


to process spatial information. (A heuristic is a judgment that is relatively
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easy to make and that provides an approximate solution to a more difficult


problem.) In the alignment heuristic, spatial relationships among places are
approximated by a straight line. In the rotation heuristic, straight lines are
assimilated to either the north-south or the east-west directions. For exam­
ple, you may be surprised to learn that New York City is on the same
longitude as many points on the west coast of South America. Presumably,
we are surprised because we assimilate the central axis of North and South
America to a straight line and assimilate that straight line to be a north­
south longitude.
There may be other heuristics in operation as well. People tend to assimi­
late turns to 90° angles and to equate distances along a route that fall
between turns (Byrne 1979). People thus estimate distance they have trav­
eled by the number of turns (Sadalla & Magel 1980). They also use number
of nodes along the route (Sadalla & Staplin 1980b) or, more generally, the
amount of information they remember about the route (Sadalla & Staplin
1980a). In judging compass directions, people are quicker at 0°, 90°, 180°,
and 270° than at other angles (Loftus 1978). When applying verbal labels,
left-right (or east-west) judgments are more difficult than above-below
(north-south) judgments in terms of both speed and accuracy, and from
both perception and memory (Maki et al 1977). This effect disappears when
directional labels do not have to be used (Loftus 1978, Maki et al 1979).
Adults' problems using left and right labels are reminiscent of children's
problems learning them. The reason may be ecological, since for many
things the left half is similar or symmetrical to the right half, but top and
bottom and front and back are rarely similar.

Learning New Places


Upon encountering a new environment, a person generally first learns spe­
cific routes (Le. relative space of the taxon system) and only later constructs
a cognitive map (Le. absolute space of the locale system) (Evans 1980).
Newcomers to Paris and newcomers to a college campus both appeared to
ENVIRONMENTAL PSYCHOLOGY 663

learn major landmarks quite early on, but to add paths and nodes more
slowly to their hand-drawn maps (Evans et al 1981). Their early maps
demonstrated knowledge of only ordinal distances, and later maps of inter­
val distances. This may indicate the development of an absolute space,
although reasonably accurate interval distances could be achieved simply
by a more elaborate path system such that each place is "fixed" by more
and more connections. Still, whether a person uses the taxon or locale
system or both, or whether paths, districts, or landmarks are learned first,
may depend largely on the environment (Heft 1979b): some environments
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lend themselves much more to one way of thinking than the other.
Garling, Book & Lindberg (1979) described how adding tasks or sub­
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tracting various types of information impair learning of spatial relation­


ships. Learning can be improved by providing names for places (Pezdek &
Evans 1979), by providing multiple rather than single perspectives on a
place (Evans & Pezdek 1980), and through strategies that emphasize partic­
ular ways of encoding spatial information, evaluating progress, and then
focusing attention on unlearned information (Thorndyke & Stasz 1980). On
the other hand, whether environmental scenes are seen in a sequential or
merely random order (provided of course that the scenes depict overlapping
areas) has little effect on formation of a reasonable cognitive map of an
environment (Allen et al 1978). The ability to learn from a map seems to
depend on good visual memory and is affected surprising little by experience
with maps. (Thorndyke & Stasz 1980). Those with a self-reported "good
sense of direction" are better than those without it at pointing in the
direction of unseen places, thus suggesting individual differences in the use
of the locale system (Kozlowski & Bryant 1977).

Development
From a developmental perspective, O'Keefe & Nadel's (1978) locale system
is but one stage (and not necessarily the final one) in a developmental
sequence. The dominant theoretical position on the topic derives from
Piaget's theory that such knowledge progresses through qualitatively differ­
ent stages. Much research (Hazen et al 1978, Evans 1980) supports some
such developmental sequence as the following: (a ) an egocentric stage, in
which all spatial knowledge is in reference to self, (b) an allocentric stage,
in which a relative space is constructed independent of self, and (c) a
geocentric stage, in which an absolute space is constructed independent of
self and of specific objects.
Evidence inconsistent with this general framework has also accumulated,
however (Spencer & Darvizeh 1981). Many of these conflicting findings are
clarified by theorizing that there is developmental progress in the use of
each type of spatial element (self, landmark, route, frame of reference) as
664 RUSSELL & WARD'

well as a developmental sequence from the use of one type to another. Thus
there are naive and sophisticated ways to use any reference point (Pick &
Lockman 1981, Pick & Rieser 1981, Siegel et a1 1978, Sonnenfeld 1979). An
immature way to use a landmark would be to rely on one external object
to locate another. A mature way would he to use a relative space consisting
of a number of interrelated landmarks. Similarly, there are immature ways
to use the self as a spatial reference point (hence the egocentric errors
observed by Piaget). But updating one's own position as one moves through
space is a mature use of self as a reference point.
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Consistent with this view, very young children can avoid egocentric
errors under proper circumstances. Before 16 months of age children usu­
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ally respond egocentrically. When trained to expect an event to occur on


their left, they will still look to their left even after they've been turned
around 180°. After 16 months, children can rely on external cues, and after
being turned 1800 will look to their right for the event (Acredolo 1978). At
9 months, children can use an external cue if it is a hold visual pattern
(Bremner 1978) or if tested at home (Acredolo 1979). Even at 6 months,
a child can employ an external landmark if it is made extremely salient and
can use gravity as a cue to spatial position (Rieser 1979). In short, there is
evidence of very young children using primitive forms of external frames
of reference long before they've overcome all egocentric errors. For exam­
ple, at 7 years, most children still make egocentric errors when asked to
point to a picture of what a scene looks like from someone else's perspective.
If, however, the children are asked to indicate the relative positions of
objects in the scene one at a time, the number of egocentric errors declines
(Hutten10cher & Presson 1979). Providing the children with a small-scale
model of the scene practically eliminates their egocentric errors (Presson
1980). Egocentric errors also increase when children are asked to answer
quickly, suggesting that they must learn to inhibit the egocentric response
so that appropriate cognitive processes can occur (Lasky et al 1980).

STEP 3: BEHAVIOR-IN·PLACE

There has been a prolonged debate between those environmental psycholo­


gists taking a cognitive approach and those emphasizing the study of the
objective physical environment. Up to now we have taken the cognitive
approach, but each approach clearly has its focus of convenience. Step 3
brings us back to Eigure 1, in which reality replaces expectations and the
actual setting guides behavior. Recall Mark Twain's river pilots who had
well-developed plans, skills, and knowledge. Nevertheless, when traveling
treacherous waters, their behavior had to be finely tuned to where a sand
bar was rather than. where they remembered it to be. In this section, we
ENVIRONMENTAL PSYCHOLOGY 665

consider first the perception and cognition of the current environment and
then the direct effects of such environmental variables as noise, level of
stimulation, and amount of crowding.

Place Perception
To complete the journey, our person P must recognize when he or she has
arrived at the destination. Rapoport (1977) has outlined at least some of the
issues that a study of place recognition and perception must consider.
People arrive with a set of expectations, but must verify them, update
information about the place, and detect and analyze any unusual aspects of
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the place. (Dangerous events might call for a complete revision of plans; so
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might unusually good opportunities.) People must decide whether the place
will, in fact, support their current plans, and if so, must add details to the
plans and begin carrying them out.

EMPIRICAL RESULTS People's perceptions of their current surroundings


depend upon the plans with which they arrived. Wofsey, Rierdan & Wapner
(1979) showed that people psychologically distance themselves from an
environment they plan to leave. Leff & Gordon (1980) described 35 environ­
mental cognitive sets that can be taught and that influence how a place is
perceived, how much it is enjoyed, and how creatively it is responded to.
An environmental cognitive set is a plan to notice certain attributes of a
place rather than others or to process environmental information in a
certain way. Other evidence suggests that cognitive set influences not the
attributes people perceive in an environment, but only the relative weight
they give the attributes in making global judgments (Ward & Russell
198Ia);
Perceived spaciousness can be understood through the concept of the
isovist (Benedikt & Burnham 1980), which is the set of light rays or straight
lines connecting a person's eye to all opaque surfaces in the environment.
Properties of the isovist, such as area and circumference of its horizontal
plane, can be measured and varied experimentally. Evidence so far indicates
that spaciousness is directly related to area of the horizontal plane, but
inversely related to circumference. Aspects of perceived complexity, beauty,
and privacy might be understood through the concept of isovist field, which
is the sequence of isovists generated when an observer moves through the
environment (Benedikt 1979).

FURTHER QUESTIONS The boundaries around places are more per­


ceived than real (Ittelson 1978). Walls and fences and, less obviously,
changes in color and texture are some environmental cues to boundaries.
Are perceived boundaries influenced by activity patterns? (and vice versa?)
666 RUSSELL & WARD

Do we have biases regarding the shapes of boundaries-a tendency to use


straight lines, circles, or ellipses as in personal space boundaries? Informa­
tion on such questions is unavailable. This is unfortunate in light of New­
man's (1972) argument that a boundary is one of the things that can
influence a sense of ownership over a place, what one does there, the way
one deals with strangers who enter, and ultimately the likelihood of crime
being committed there.
People often have the sense that they've returned to the "same" place,
despite changes in various details. This would suggest "place constancies."
The mechanism that accounts for such recognition is unknown, however.
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Must a person do considerable cognitive work, identifying various at­


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tributes and relationships among them to compare with remembered at­


tributes? Or is there an automatic feature matching procedure similar to
that hypothesized in the recognition of simple stimuli? Is recognition based
on global attributes or more local details? Perhaps a place is defined as a
large collection of features, no one of which is sufficient to define the place.
Location in space may be a necessary feature, but it is not sufficient, as
illustrated by Saarinen's (1980) report of the aftermath of the May 1980
eruption of Mt. St. Helens volcano. Residents returning to the devastated
countryside failed to recognize familiar places.
Regarding the hierarchy of places, at what level do we perceive ourselves
to be? We are probably influenced by walls and other features that influence
boundaries, properties of the isovist, and features that promote place con­
stancies. Speed of movement would be another influence, since when mov­
ing quickly we can only focus on more distant features (Rapoport 1977) and
might be more likely to perceive ourselves in more superordinate places.
Perhaps most important would be the plan we are currently executing.
Walking in a hallway chatting, I'm in the hallway. Walking down the same
hallway to leave, I'm in the building. Walking in the hallway planning my
day, I'm at the university.

THEORETICAL ISSUES Ittelson (1978) pointed out that environments


provide information to all the senses, provide peripheral as well as focal
information, and provide much more information than can be processed.
Environments are typically experienced over a long period of time while the
person is moving about, are experienced in large part in terms of their social
and symbolic meaning, and are nonetheless experienced as a whole rather
than as a succession of parts. These properties of environments provide a
profound challenge to the study of place perception, since places are so
unlike objects, the traditional focus in perceptual research.
Gibson (1979, Warren 1978) offered an ecological theory of place percep­
tion. He argued that our perceptual systems register directly the important
ENVIRONMENTAL PSYCHOLOGY 667

information that is contained in the ever-changing array of light, sound, etc


that is the environment. His ecological approach thus suggests the study of
the distribution and abundance of such information, not as it is perceived
but as it exists in the ecology. His approach also emphasizes the usefulness
of perception. The environment provides opportunities for action, and the
perceptual system has evolved to perceive directly such opportunities.
Gibson's approach contrasts with the current emphasis on cognitive
construction of perceptions from sensory information, which provides only
probabilistic clues to reality (S. Kaplan 1978). Both types of theories may
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be valuable (Baron 1980). Gibson's theory might describe the immediate


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perception of quickly changing environments, while constructivist theories


might better describe more reflective judgments of more static environ­
ments. Similarly, Gibson's theory may tell us more about perception of
natural environments, which are similar to those we evolved in, while
constructivist theory may tell us more about perception of the built environ­
ment.

Place Interpretation
Research on the psychological interpretation of places has already been
reviewed in connection with knowledge of places. Yet it may be worthwhile
to mention how little is known about the process of interpretation. What
has been studied is the behavioral effect of interpretation. Upon entering a
professor's office, for example, students not only evaluate the setting but
anticipate different sorts of interaction, depending on furniture arrange­
ment, plants, and tidiness (Campbe1 I
meaning of actual places will vary in clarity, with obvious behavioral conse­
quences.
Even less is known about how prior expectations and current information
are integrated. Subjects' expectations or prior information about some as­
pect of the situation have also been manipulated more directly (Langer &
Saegert 1977, Greenberg & Baum 1979). The importance of expectations is
underscored by Klein & Harris's (1979) finding that task performance
decrements could be attributed to the violation of expectations rather than
to the particular environmental manipulation. In most studies, levels of the
environmental variable are confounded with the expectedness of each level.
Subjects are unlikely to expect an experimental laboratory to be crowded,
for example, and it is therefore unclear in most studies whether any ob­
served effects are due to the crowding or to the violation of subjects' expec­
tations. Violation of an expectation could also serve as a clue to the
experimental hypothesis, a clue not available to the control group.
Affective response to a place is usually thought to follow its categoriza­
tion. Kaplan & Kaplan (1978) argue for an evolutionary link of positive
668 RUSSELL & WARD

affect with such naturally beneficial elements as water and vegetation. Za­
jonc (1980), however, believes that affective response may precede catego­
rization.

Physical Stimulation
Places can be ordered on a continum called, among other things, informa­
tion load. At one end would be no stimulation. At the other end, high load
places are filled with intense, complex, novel, ever-changing, unpredictable,
and uncontrollable stimulation of all sorts. Most people, it is thought, prefer
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something in the middle range, generating the notions of underload and


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overload.

LITILE STIMULATION The closest we get to the low end of the load
continuum is probably in a sensory deprivation chamber. In his thorough
review of this area, Suedfeld ( 1980) remarks that "In the public mind, and
even in the minds of many behavioral scientists and clinicians, the term
'sensory deprivation' evokes images of bizarre effects, psychological distur­
bance, a Svengali-like power over the subject, and torture" (p. ix). Suedfeld
argues that this image is profoundly mistaken. When experimental artifacts
such as panic buttons and liability-release forms are eliminated, there is no
evidence that ill effects result from prolonged periods in which stimulation
is reduced as much as possible. Although some subjects find the experience
unpleasant, others find it quite pleasant and some volunteer for more. On
the practical side, the bad press given restricted stimulation has allowed us
to overlook its ability to facilitate creativity and its potential as an adjunct
therapeutic tool. On the theoretical side, Suedfeld's argument calls on envi­
ronmental psychologists to re-think their views of the "under"-load end of
the continuum.

MUCH STIMULATION Several not altogether distinct hypotheses predict


effects of copious stimulation, regardless of sensory modality: cognitive
overload, attention, stress, and arousal. Cognitive overload is the central
idea in environmental psychology's most elegant conceptualization, Mil­
gram's ( 1970) analysis of the psychology of the city. Briefly, Milgram's idea
is that the urban dweller, faced with an environment of excessive stimula­
tion, uses various cognitive and behavioral mechanisms to filter out some.
In this way, Milgram accounts for such urban phenomena as the unrespon­
sive bystander and the norm of privacy. Milgram's analysis continues to
generate both support (e.g. Boles & Hayward 1 978) and debate. Proshansky
(1978) argued that Milgram overlooked the pleasant and exciting opportu­
nities of cities. Holohan ( 1 977) distinguished an urban setting from a high­
load setting and found no effects of urban per se but only of the amount
ENVIRONMENTAL PSYCHOLOGY 669

of load in the specific setting. In a similar vein, House & Wolf (1978) found
that urban and rural residents differ not in their attitudes regarding helping
but in their actual behavior. Moreover, urbanites' unwillingness to help
strangers is not so much related to population size, density, or heterogeneity
(i.e. indexes of overload) as it is to crime rate in their city.

ATTENTION Cohen (1978) theorized that the effects of increased stimula­


tion are mediated by attention. Cohen adapted the notion of attention as
mental effort. Humans have limited attentional capacity, so that when
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incoming information exceeds capacity, effort must be devoted only to


information that on preliminary analysis appears to warrant it. The occur­
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rence or the anticipation of intense, unpredictable, uncontrollable, or im­


portant events requires more monitoring of (attention to) environmental
inputs, thereby using up attentional capacity. Capacity declines with use
and can be restored only with rest. Thus, background noise, high ambient
temperature, excessive closeness to other persons, or any environmental
stimulus uses up attentional capacity (Bell 1978), thereby diminishing atten­
tion available for either the task at hand or for other aspects of the environ­
ment such as more subtle social cues.

STRESS AND STRESSORS Stress (a response) and stressor (the stimulus)


are the concepts most commonly employed in psychological studies of
physical stimulation. In the prototypical case, stress is prolonged physiolog­
ical, emotional, behavioral, cognitive-in short, organismic-mobilization
during a prolonged emergency_ But in less extreme cases, the meaning of
"stress" is far from clear. As the concept is used today, stress is a hypotheti­
cal mediator in a family of conceptualizations (Stokols 1979). The medical
branch of the family is concerned with stressors such as toxins or injury and
with responses that are mainly physiological. The psychological branch is
concerned with events that are stressors because of their meaning (events
from challenges to threats) and with responses that involve emotional,
cognitive, and behavioral components. The sociological branch is con­
cerned with social · stressors and with societal responses. Members of the
stress family also range from rather detailed models (e.g. Stokols 1979) to
simple hypotheses of the heat-produces-physiological-arousal variety. Al­
together, it is difficult to say what response would not fall within someone's
use of the term "stress" and what environmental attribute would not fall
within someone's use of the term "stressor."

ATMOSPHERIC CONDITIONS Everyone may talk about the weather (see


Campbell & Beets' 1977 annotated bibliography), but Bell (1981) says that
we can no longer talk in simple terms. Because of various adaptive mecha-
670 RUSSELL & WARD

nisms and complex changes over time, no one mediator can explain the
psychological effects of even one variable, heat. The effect of heat on task
performance involves at least three separate mediators: body temperature,
arousal, and attention. The effect of heat on social behavior can mainly be
accounted for by changes in affect: unpleasant temperatures decrease attrac­
tion toward and willingness to help strangers and increase willingness to
harm them. Presumably affect also accounts for Cunningham's (1979)
finding that when temperatures are moderate, the more sunshine, the more
generous people are. Similarly, Carlsmith & Anderson (1979) found that
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civil riots are more likely when temperatures are unpleasantly high, with
no evidence of a previously reported curvilinear trend such that extremely
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high temperatures discourage riots. Still, affect is probably not the only
mediator of heat effects (Schneider et al 1980, Bell 1981). For example,
aggression occurs more indiscriminately in a hot room than in a cold room
(Calvert-Boyanowsky et al 1976).
According to Evans & Jacobs' (1981) review, most research on air pollu­
tion concerns knowledge, beliefs, attitudes, and actions about air pollution
rather than its direct psychological effects. Nevertheless, enough is known
on the latter topic to warrant further and systematic investigation. And the
sooner the better. Psychological effects ·can be demonstrated even when the
pollution is nonperceptible and at concentrations below those known to
impair physical health. Even ionization of the air may alter task perfor­
mance and mood (Charry 1976, Hawkins & Barker 1978). Air pollution
correlates with the number of emergency visits at a psychiatric hospital
(Strahilevitz et al 1979). There is other evidence of effects on perception,
attention, motor coordination, and memory. Effects on more molar behav­
iors can so far be accounted for by changes in affect. Thus, unpleasant but
harmless odors reduce tolerance for frustration, although the effect is les­
sened when a person has a greater sense of control over the odor (Jones &
Bogat 1978, Rotton et al 1979). Unpleasant odors also produce greater
aggression, a more unpleasant mood, decreased liking for an unknown
other, less time spent in the setting, lower evaluation of the setting, but
increased liking for someone who shares the unpleasant experience (Rotton
et al 1978).
In a review of an extensive literature, Campbell & Beets (1978) found no
support for the belief that phases of the moon are associated with human
behavior-a conclusion consistent with recent empirical evidence (Frey et
al 1979, Sharfman 1980). The popularity of lunar research makes a sad
contrast with the dearth of information on a more vital topic. Barnes (1978)
observed a close temporal correlation between decline in high school stu­
dents' SAT (Scholastic Aptitude Test) scores and atmospheric radiation
levels (produced by nuclear weapons tests) the time of their conception and
ENVIRONMENTAL PSYCHOLOGY 671

birth, raising the possibility of widespread genetic damage from radiation.


Sternglass & Bell (1979) confirmed the temporal correlation and found an
equally striking geographical correlation based on closeness to test sites,
wind patterns, and measurements of ground level radiation.

NOISE Urban society is permeated with unpredictable and uncontrollable


noise (unwanted sound). Even wilderness is being invaded by snarling
snowmobiles and coughing, sputtering trail bikes. As of 1970, noise did not
appear to be much of a psychological problem (Kryter 1970). Subsequent
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research has changed this conclusion. Noise decreases helping behavior


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(page 1977), interferes with interpersonal and social discrimination judg­


ments (Siegel & Steele 1980), and decreases attentiveness to social cues
(Cohen & Lezak 1977). Children from noisy homes suffer attentional defi­
cits, although with time they do adapt to some extent (Heft 1979a). Chil­
dren in noisier schools have higher blood pressure, lower tolerance for
frustration, and poorer performance on reading-related cognitive tasks (Co­
hen et al 1980, 1981). The effect of noise on task performance was the
subject of a controversy between Poulton (1977) and Broadbent (1978).
Poulton proposed that many of the deleterious effects of continuous noise
on performance could be accounted for simply by one mechanism: masking
of helpful auditory processes such as inner speech (short-term memory
rehearsal) or of subtle, auditory, task cues overlooked by the experimenter.
The implication of sloppy experimentation resulted in a series of rejoinders
and retorts. In the latest round Poulton (1979) posited four mechanisms­
masking, distraction, arousal, and positive and negative transfer from noise
to quiet-to explain all known effects.

COMMENT Few continue to believe that the effects of all the various
physical parameters on all the various possible psychological responses can
be reasonably dealt with through an S-R approach. The resulting list of
relationships would simply be too long. Recourse has thus been to models
involving mediating variables such as perceived control, stress, affect, and
cognitive overload. Stokols (1979) pinpoints one major problem in these
models: almost without exception, environmental variables are considered
one at a time. How stressful, controllable, attention-eliciting, etc is the
entire setting? How do various stimulus parameters combine or interact in
determining the level of the psychological mediator? Stokols (1979) lays the
groundwork for a conceptual analysis of this problem that, moreover, takes
,
into account a person's prior plans and goals.
A second major problem concerns the various mediating processes them­
selves. Sometimes they are thought of as conflicting hypotheses, sometimes
as different words for the same thing. For example, the terms stress and
672 RUSSELL & WARD

overload are often used interchangeably. And for the type of stimulation:
employed in a typical study, the amount of stimulation is probably corre­
lated with its unpleasantness. If amount of stimulation and unpleasantness
were not confounded, however, unpleasant, neutral, and pleasant stimula­
tion might produce different effects. Russell & Mehrabian (1978) argued
that tolerance for stimulation is greater when that stimulation (or the
person's mood more generally) is pleasant. Further understanding of the
psychological influence of the physical environment awaits a theory specify­
ing the relationships among mediating mechanisms.
Annu. Rev. Psychol. 1982.33:651-689. Downloaded from www.annualreviews.org

Proxemics
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Worry over the ever-increasing human population on what now seems a


small planet triggered an avalanche of research on issues such as crowding,
density, personal space, privacy, and territoriality. The study of these issues
is now called proxemics, a field concerned with individuals and groups
utilizing space and thus facing the problem of space as a limited resource
and structuring their activities accordingly (Baldassare 1978).

CROWDING An initial terminological fog in proxemics is slowly lifting.


A distinction between density and crowding is now generally accepted.
Density refers to an objective assessment of number of persons and amount
of space. Crowding refers to a psychological response to a place, such as the
feeling that it is crowded. Even so, crowding is used in two senses. For some
theorists, crowding is a scientific construct, the meaning of whicn.is created
by the theorist. For example, Stokols (1978) defines crowding as a motiva­
tional state involving the need for more space. For other theorists, crowding
is an everyday word, the meaning of which must be discovered empirically.
Both approaches are of course legitimate, but sometimes not properly dis­
tinguished, as when the everyday word crowding is used as a measure of
the scientific construct. The everyday use of the word crowding has been
studied extensively and shown to vary with not only number of persons and
amount of space, but with such things as the type of place, the expected
number of persons there (Schmidt & Keating 1979), and the availability of
alternative explanations for felt discomfort (Worchel & Yohai 1979). The
study of everyday environmental concepts (and there is no reason to focus
exclusively on crowding) will undoubtedly soon be enriched by taking into
account what we now know of the nature of concepts in general (Mervis
& Rosch 1981).
Density is the number of persons in a place divided by the amount of
space available.-With hindsight, we can see that density is a poor psycholog­
ical concept. Two persons in 2 square meters receives the same density score
as 20 persons in 20 square meters. Because density is a single number,
numerator is confounded with denominator. Lack of space and number of
ENVIRONMENTAL PSYCHOLOGY 673

persons are treated as if interchangeable, which makes no psychological


sense. Consequently, two types of density had to be distinguished: social
density, which is really just number of persons (with space and all other
variables held constant) and spatial density, which is really just amount of
space (with number of persons and all other variables held constant). Most
studies vary either amount of space or number of persons, but there are two
reasons to include both in future research. First, either variable alone is
confounded with space per person, and second, the commonsense notion of
crowding is probably best captured by an interaction: too many persons in
too little space.
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SPATIAL DENSITY Everybody assumed that lack of space would be


harmful. When in 1975 Freedman announced that he could find no evidence
that this was so, there was a collective gasp, similar to the one that must
have occurred when a child pointed out that the emperor had no clothes.
(Freedman used the term crowding but carefully defined it as amount of
space.) A reappraisal of the animal literature yielded a similar conclusion
(Freedman 1979), and today Freedman's position is widely accepted. The
question has become: "When does [spatial] density matter?" (Cohen &
Sherrod 1 978).
If space is thought of as a resource (Stokols 1978), then lack of space or
poor arrangement of space might matter when the person's plans require
space (Baum & Valins 1979, Saegert 1980). Even when a person is alone,
spatial restriction can be unpleasant (Smith & Lawrence 1 978). Such an
effect is termed behavior constraint or interference, although it is important
to distinguish intentional from unintentional interference. In different types
of places lack of space will present different types of problems (Karlin et
al 1 978). Ten persons living in a home with 500 square feet of floor space
are absurdly cramped; ten persons traveling on a train with 500 square feet
of floor space may be lonely. Lack of space among family members in their
private environments is probably a much more serious problem than among
strangers in public places (Stokols 1 978). Loo ( 1 9 80) emphasized that lack
of space is more a problem for more vulnerable groups, those who lack other
resources with which to compensate: the poor (McCarthy & Saegert 1 978),
the very young (Evans 1 978, Saegert 1 980), the very old, and the institution­
alized such as patients or prisoners (Cox et al 1979).
Three hypotheses predict general effects of lack of space. (0) arousal
hypothesis: lack of space increases arousal (Evans 1 978); (b) density-inten­
sity hypothesis: lack of space intensifies whatever social response would
otherwise occur (Freedman 1975); (c) perceived control hypothesis: lack of
space decreases the perceived controllability of a situation (Baron & Rodin
1978, Cohen & Sherrod 1978). Evidence that clearly differentiates these
674 RUSSELL & WARD

three hypotheses is lacking, perhaps because they are conceptually overlap­


ping. An uncoJ.ltrollable situation might also be an unpleasant one, in which
case the density-intensity hypothesis would also predict negative effects.
The arousal hypothesis is also conceptually quite close to the density­
intensity hypothesis if we assume (a) that arousal intensifies relevent behav­
ioral responses and (b) that arousal is not per se unpleasant. Freedman &
Perlick (1979) cleverly pitted the density-intensity hypothesis against the
arousal hypothesis. According to Freedman, limited space intensifies only
social behaviors, whereas by the arousal hypothesis, it should intensify all
behaviors. Subjects in a smaller room laughed more than those in a larger
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room, but only when a confederate laughed first. Spatial restriction thus
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intensified social contagion rather than laughter.

SOCIAL DENSITY When the number of persons in a given place is varied,


the study is termed one of "social density" by environmental psychologists
and "group size" by social psychologists. Initial research on social density
focused primarily on the question of whether it was harmful, although this
question is unanswerable, as is perhaps made clearer by rephrasing it: Is it
harmful to have other people around? Subsequent hypotheses regarding
spatial density were formulated to apply equally well to social density,
although it would be surprising if that strategy worked since a person and
an area of space are such different things. Indeed, the psychological effects
of increasing numbers of persons within a place were empirically found to
be more powerful than those due to lack of space (Loo & Kennelly 1979).
For example, Sadalla (1978) reviewed the evidence on crowding in cities.
He concluded that number of persons, rather than density or amount of
space, is the important variable. As number increases, social differentiation
occurs in both positive (specialists with exotic skills) and negative directions
(criminal networks). An urbanite is more likely to encounter strangers, to
remain anonymous, and to experience deindividuation, which is a state of
lowered social influence, lowered inhibitions, and lack of caring about the
evaluations of others. As a consequence, the urbanite will be less conform­
ist, more expressive of opinions, and more innovative and unconventional.
Other people can interfere with our plans, of course, but they can facili­
tate plans as well. Ecological psychologists have shown that there is an
optimal number of persons in a situation, depending on the number of tasks
to be performed (Srivastava 1979, Wicker 1979). Morasch, Groner & Keat­
ing (1979) interviewed people at a fair. Those wanting to buy goods were
unhappy about the crowd, but those wanting to affiliate were happy about
it. When asked to name the least enjoyable aspect of the fair, one subject
replied, "the crowd." When asked to name the most enjoyable aspect, the
same subject replied, "the crowd."
ENVIRONMENTAL PSYCHOLOGY 675

Increased number of persons within one's living quarters is a quite serious


matter. For children, effects include emotional and behavioral disturbances
in school and lower reading vocabulary and comprehension (Saegert 1980).
For college students, effects include social avoidance, giving up sooner on
intellectual tasks, behaviors indicative of learned helplessness, a feeling of
loss of control, and lowered scholastic performance (Glassman et al 1978,
Baum & Valins 1979, Baum & Davis 1980). Among prisoners, effects
include problems of physical and mental health (Paulus et al 1978).
The effects of an increasing number of persons are probably mediated by
social variables (Baum et aI 1979). Effects vary with sex roles (Patterson et
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al 1979), perceived similarity among the persons (Rohe 1978), their group
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structure (McCallum et al 1979), their degree of trust (Saegert 1980), and


their social relationships (Epstein 1980). Thus some of the problems of large
numbers in an apartment house disappear when next-door neighbors are
friends (Saegert 1980). It is unfortunate then that a distinction fundamental
to sociology, the distinction between aggregates and groups, has been over­
looked in this literature. Baron & Mandel (1978) point out that groups
(which have common goals and means of social influence) will respond quite
differently to almost any situation than will a mere aggregate of unfamiliar
individuals.

TERRITORY Territoriality is difficult to define in a way that makes asso­


ciated theories falsifiable. Nonetheless, it does invite us to notice that places
are perceived as belonging to specific individuals or groups. A place belong­
ing to a primary group (an individual, family, or small face-to-face group)
is called primary territory. A place belonging to a secondary group (club,
work team) is called secondary territory. A place open to all is called public.
Rather than three types, however, we might better think of a continuum
since borderline cases abound. Better yet, we might better think of each
place as having, as part of its perceived meaning, a definition of whom it
belongs to, who belongs there, and who does not. There is another impor­
tant consideration as well: Who belongs where changes with time. Some
territories are claimed permanently (Marshland for the Marshlanders),
some are held for generations (estates), years (houses), months (trailer home
sites), days (hotel rooms), or an hour (a table in a restaurant). The extreme
end of this continuum is personal space, the small area around the body that
people lay claim to wherever they are.
Upon entering a place, people must notice the territorial claims of others
(McAndrew et al 1978) and establish some claim themselves. That claim
could vary from homesteading to picking a table at a restaurant. Violations
of prior claims are noticed and responded to (Haber 1980). In their own
territory, individuals are less aroused (Edney & Uhlig 1977) and, although
evidence is lacking, should feel more in control. Thus the literature on the
676 RUSSELL & WARD

psychological effects of perceived control should be a rich source of hypo­


theses on the effects of being in one's own territory. In a double-occupancy
room in a home for the elderly, an improvement in self-esteem and sense
of adequacy was achieved by visible markers that divided the room into two
separate primary spaces (Nelson & Paluck 1 980). Behaviors inside vs out­
side one's own territory also differ in subtle and complex ways. For instance,
in a conversation with another of dissimilar views, the owner of the place
tends to control social interaction by initiating topics and speaking more (a
dominance effect). In a conversation with another of similar views, how­
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ever, the owner tends to speak and control the converstaion less than the
guest (the hospitality effect) (Conroy & Sundstrom 1 977).
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Ownership is actually but one of various roles and norms that are closely
tied to specific places. One person rarely has absolute power over any piece
of land. In short, territory is part of a system of socially defined rights and
obligations (Godelier 1 979). Behaviors associated with territory are equally
complex. Van den Berghe ( 1 977) described a summer fishing club that is
divided into private lots. Club members defend the club as a whole, allowing
access to certain types of strangers but not to others. Territorial defense is
graded such that behaviors and barriers are mounted to protect certain core
areas the most, the immediately surrounding area next, and peripheral areas
least. Club members use each others' private lots, but only when the owner
is absent and even then the core area is avoided. When the owner is present,
there is a ritual for an intruder, who must seek out an adult of the owner's
family. The differing roles of family members in such situations point out
how oversimplified it is to speak only of behavior inside and outside one's
own territory.

PERSONAL SPACE The term personal space is applied to several quite


different sorts of things. One meaning is the amount of space between two
persons that a culture defines as appropriate. It was once thought that
personal space in a culture was indicative of whether the culture was a
"contact" or "noncontact" one. In fact, personal space in a culture is not
indicative of typical eye contact or angle of orientation and its meaning
varies from culture to culture (Noesjirwan 1 978). Another meaning of
personal space is the particular distance that a person chooses to keep from
another at a particular time. So defined, personal space is a dependent
variable and cannot be discussed here except to say that chosen distance
appears to be a subtle part of the complex communication between two
persons through which their relationship is negotiated (Firestone 1 977,
Patterson 1978, Sundstrom & Sundstrom 1 977).
Chosen distance is thus particularly situation-specific, but one determi­
nant is the person's characteristically preferred interpersonal distance,
ENVIRONMENTAL PSYCHOLOGY 677

which is another meaning of personal space. It is unclear why this trait is


more interesting than characteristic body lean, level of eye contact, amount
of touching, or any other individual difference in communication style. Still,
personal space has received enormous attention (Hayduk 1978). There
appear to be serious measurement problems in the self-report personal space
measures (Aiello & Thompson 1980), although they do predict behaviors
in children (Gifford & Price 1979) and may be a clue to the motivations of
certain criminals with a violent history (Curran et al 1978).
The environmental psychologist is most directly interested in a person's
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response to the distance from another (i.e. distance · as an independent


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variable). Initial reports of "invasions of personal space" suggested that the


"invadee" felt uncomfortable and would Bee. But clearly a distinction must
be made between voluntary invasion by a stranger, which is a highly un­
usual and meaningful act, and a situation (such as an elevator) where there
is no choice (Murphy-Berman & Berman 1978). When the invader chooses
the distance, its effects will be negligible over a reasonable range if circum­
stances are appropriate (Tesch 1979). Skolnick, Frasier & Hadar (1977)
describe one place, a beach in Los Angeles, where invasions were even
welcomed.
When the invader does not choose the distance, it is probably ignored
(Nerenz et al 1979). This would happen when, for instance, the size of a
room, furniture arrangement, and other environmental features force peo­
ple together. Even touching and bodily contact are ignored in situations,
such as crowded subways, where there is no choice (Maines 1977). Worchel
& Teddlee (1976) pointed out that most studies of spatial density confound
room size with distance between persons. They separated the two variables
by varying room size and the distance between chairs independently. The
major behavior differences they observed were due to distance between
chairs rather than room size, suggesting that the few effects attributable to
spatial density may actually be due to distance. Indeed, consistent with
current theories of spatial density, interpersonal closeness was shown to be
neither positive nor negative per se but to intensify both prosocial and
antisocial behaviors already present (Storms & Thomas 1977, Baron 1978).

PRIVACY Privacy is a central concept in a theory that continues to play


a heuristic and organizing role in the field of proxemics, Altman's (1977,
1979, Altman & Chemers 1980) theory of interpersonal boundary regula­
tion. By privacy, Altman means a condition of control over interpersonal
exchanges. This definition is far from the everyday meaning of the term, but
Altman is using the word as a scientific concept, and as such it means
whatever he wants it to mean. According to Altman, such control serves
a universal human function. Humans use environmental features as a means
678 RUSSELL & WARD

of achieving such control, but availability and effectiveness of any feature


will vary with culture.
The meaning of the everyday term privacy is quite complex. Various
types of privacy (solitude, anonymity, intimacy, secrecy, reserve) have been
identified and inventories developed to assess individual differences in the
need for, value of, or expectancy of achieving, each type (e.g. Smith &
Swanson 1979). Shumaker (1980) took an alternative theoretical tack by
arguing that different goals require different amounts of privacy, that differ­
ent places provide different amounts of privacy, and that discomfort results
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when there is a disparity between these two. Still, we may not be able to
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treat privacy in this way. A person's goals sometimes include being alone,
being away from specific others, hiding certain behaviors, hiding informa­
tion, being free from distraction, being nameless, etc. Places differ in their
ability to serve each of these separate goals, a particularly important consid­
eration in homes and especially in institutions. For example, in one hospital,
children were observed to feign emotional outbursts in order to be sent to
a seclusion room. Although designed as a punishment, this room provided
their only opportunity to be alone (Laufer & Wolfe 1 977). Places thus
cannot usefully be classified as offering or not offering privacy. Places
simply differ in numerous ways that facilitate or hinder attainment of
various specific goals. Variables already considered (primary/secondary/
public space, amount of space, etc) are clearly part of the story. Archea
(1 977) argued that we must also consider many more specific design fea­
tures. For example, environmental features can obstruct, hide, or reveal
information. The amount of visual access could have numerous effects on
behavior but in general would be proportional to normative pressure.

ENVIRONMENTAL PROBLEMS

In their introduction to the inaugural issue of the new Journal ofEnviron­


mental Psychology, Canter & Craik (1981) described the mutual benefit of
basic and applied environmental psychology. A large literature is accum­
mulating on topics such as environmental attitudes and ecologically rele­
vant behaviors such as littering and energy use. (See Wohlwill & Weisman
198 1 for an annotated bibliography of applied research.) Two topics seem
to have made particular progress.

DESIGN OF PLACES Designers have always believed that the design of a


building influences its users. The main support for their belief was a state­
ment of Winston Churchill's: First we shape our buildings and then they
shape us. Almost any change in the environment, whether founding a city
or putting up a shed, could be designed in more than one way. Research
ENVIRONMENTAL PSYCHOLOGY 679

on the psychological implications of design alternatives has now accumu­


lated overwhelming evidence that design can influence the users, in some
cases quite strongly. Knowledge of such effects then cannot help but be
useful to the designer (Moore 1979a).
Still, there is an inevitable "applicability gap" between the designer and
the researcher. The first to bridge this gap was the researcher-as-consultant,
but enthusiasm for this solution appears to be waning. Zeisel (1981) shows
how the gap can be bridged from the designer's side by thinking of design
as research. For the most part, however, the applicability gap is slowly but
surely being bridged by those who study the design alternatives for specific
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types of places for particular groups. An excellent example here is Wein­


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stein's (1979) discussion of the design of classrooms, in which design op­


tions are carefully evaluated in light of empirical evidence. Another is
Lawton's (1980) illustration of how research can effectively be brought to
bear on the design of accommodations for an especially vulnerable popula­
tion, the elderly.

ASSESSMENT OF PLACES In environmental assessment, group consen­


sus is used to provide formal measurement of psychological properties of
places. These are properties such as value, beauty, social climate, user
satisfaction, and preferability, which often have strong evaluative as well as
descriptive aspects. The full assessment paradigm involves developing a
multidimensional taxonomic model with predictor variables, criterion vari­
ables (the psychological properties of places), and various tactics for gaug­
ing the reliability, validity, and usefulness of assessments (Craik 1979).
Craik & Appleyard (1980) conceptualize the assessment procedure in terms
of Brunswick's lens model. The rater serves as a lens through which varied
environmental information, often gathered over a long period of time, is
filtered and used to predict the criterion. The model emphasizes the ques­
tions of ecological and functional validity: Does the association between a
piece of environmental information and the criterion actually hold in the
ecology? Does the rater's assessment of the criterion generalize to the
population of users of the environment rated?
Patterns and outcomes of social processes associated with a place have
been termed "social climate." Moos (1979) describes a Work Environment
Scale and a Family Environment Scale, with the latter able to diagnose
pathogenic families (e.g. those with drug abusers) and to predict therapeutic
prognosis. [But see Richards' (1978) critique of social climate scales.]
Simulations of places provide flexibility and economy in the development
of assessment instruments and help in forecasting responses to places before
they are built. Encouraging evidence of the validity of simulations has been
provided by a large-scale investigation of various presentation media: simi-
680 RUSSELL & WARD

lar descriptions and evaluations of places resulted from an auto tour of a


community in California, from a color film of of the auto tour, and from
a color film of a simulated auto tour of a detailed model of the same
community (Craik et al 1980).

CONCLUDING COMMENTS

Many of the articles we read for this review ended with the obligatory call
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for more research on the same topic. Reading the written product of this
fetish for more data leads us to express a minority opinion. When a few
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problems are explored intensively, most problems remain unexplored.


When many studies are carried out on the same topic in a short span of time,
they are likely to suffer from similar methodological errors and conceptual
problems. For example, in the last few years there appeared numerous
"ecological-correlational" studies on crowding in which the unit of analysis
was a region, a census tract, a city block, or some other aggregate of
individuals. At the same time the . fatal methodological Haws of these tre­
mendously expensive studies were being pointed out (e.g. Kirmeyer 1978).
To avoid this inefficiency, we need fewer studies spread more evenly across
a broader range of topics. And one thing a review of the literature in
environmental psychology indicates is that time spent thinking rather than
data-gathering would not be wasted.
We also encountered the idea that such a young field must settle for data
less than rigorously gathered. Again, we disagree. In a young field such a
strategy can produce data that are little more than a Rorschach card onto
which we project our preconceptions. Our call for rigorous methods is not
to say that environmental psychology is the study of the college sophomore
in a laboratory. The laboratory experiment in which subjects agree to set
aside their own plans for an hour and do whatever is asked of them is clearly
not suited to the study of many issues in environmental psychology. Indeed,
one of the most exciting aspects of the way in which environmental psychol­
ogists think about and study human beings derives from their interaction
with nonlaboratory disciplines. We simply call for patience: wait for really
telling data.
In this review we chose to restrict environmental psychology to a branch
of psychology. Many environmental psychologists would rather view it as
part of a larger, interdisciplinary study of all relationships between human
beings (defined at any level, individual, group, cultural, societal) and their
surrounding environment (also defined at any level). This larger field of
"environment and behavior" would thus include urban sociology, human
ecology, and ecological anthropology. It is particularly unfortunate that we
could not review work in four fields that are especially closely related:
ENVIRONMENTAL PSYCHOLOGY 68 1

ecological psychology (Wicker 1 979), eco-cultural psychology (Berry


1980), behavioral geography (Golledge 1978, Tuan 1978b), and cross-cul­
tural psychology (Rapoport 1979, Altman & Chemers 1 9 80). Nevertheless,
we would stop short of equating environmental psychology with any or all
of these other fields. Environmental psychology is better thought of, and
this was the theme of our article, as a coherent discipline unto itself, the area
of overlap between the two larger disciplines, psychology and environment­
and-behavior. The environmental psychologist thus draws on and contrib­
utes to both of these larger disciplines.
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The value of this approach is perhaps best seen by examining the change
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in our own image of the human beings we study. The subjects who volun­
teered in the environmental psychology laboratory 10 years ago were fragile
creatures, each enclosed in a personal space bubble, protected by invisible
walls, and driven by a territorial instinct to defend the seat we provided.
They carefully monitored their arousal level, information level, and stimula­
tion level, lest they become overloaded and antisocial or worse still, under­
loaded and crazy. They didn't really produce their own behavior. They
drifted aimlessly about until they encountered a behavior setting. Suddenly
they sprang to life, behaving according to the setting's program until, duties
completed, the setting ended. Then they fell lifeless again until their next
behavior setting. The thought even occurred that we should forget about
such puppets and study the behavior setting directly. The creatures were the
medium for the behavior setting's message.
In the last few years, the personal space bubble burst and what sallied
forth were clever creatures who even enjoy themselves occasionally. With­
out noticeable harm, they tolerate a broad range of stimulation from relaxa­
tion and even sleep to some pretty exciting stuff. They can plan their own
behavior and then go to the best place to carry it off. They should prove
to be most interesting subjects for future study.

ACKNOWLEDGMENTS

We thank, first of all, Nancy Gunn for her painstaking bibliographic work.
We also thank Raymond Corteen, Kenneth Craik, Jerry Wiggins, and Peter
Suedfeld for their thoughtful comments on an earlier version of this chapter,
and the many colleagues who sent us their current work and ideas on the
field. Their letters demonstrated the vitality and the diversity of viewpoints
characteristic of this field. We regret we did not have space to cite more of
this work, and we would like to acknowledge its influence on the ideas we
summarize here. Grants from the Social Science and Humanities Research
Council of Canada to J. A. Russell and from the Natural Sciences and
Engineering Research Council of Canada to L. M. Ward supported the
writing of this chapter.
682 RUSSELL & WARD

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