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GENERAL ENGLISH · PRACTICAL ENGLISH · ELEMENTARY (A1-A2)

SOUNDING
POLITE

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1 Warm up

Look at the four pictures and add a phrase from the box below to the speech bubbles.

Thank you / I’m sorry / Excuse me / You’re welcome / Please

picture A

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picture B

picture C

picture D

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2 Focus on vocabulary

Look at the following pictures and match them to the words below.

pass show teach tell

1. 2. 3. 4.

3 Listening comprehension

Part A: Listen to the requests and put the pictures in the order you hear them. What are they each
requesting?

a. b. c. d.

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Part B: Listen again and fill in the gaps with a word or phrase from the box. Then, practise the
conversations with your partner.

could great I’m sorry

of course please teaching
tell thanks would

Narrator: One
1
Speaker A: you pass me a pen, please?

Speaker B: Sure, here you go.

2
Speaker A: .

Narrator: Two
3
Speaker C: you mind showing me where the bank is,
4
?
5
Speaker D: , it is down the road, on the left, opposite the
library.
Speaker C: Thank you.

Narrator: Three
6
Speaker A: Could you me the time, please?

Speaker B: Yes, it’s 4.15 pm.

7
Speaker A: , thank you.

Narrator: Four
8
Speaker C: Would you mind me how to use the computer
programme?
9
Speaker D: , I can’t. I am not good with technology.

Speaker C: Ok, thank you.

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4 Focus on language: polite requests

Part A: Look at the box below and fill in the gaps with would or could.

• We can use these two expressions to make polite requests.

1
you + infinitive ...?

2
you mind + verb+ ing ...?

Part B: Choose the correct expression.

1. Would you mind / Could you say that again, please?

2. Would you mind / Could you buy some milk at the shop, please?

3. Would you mind / Could you turning down the music, please?

4. Would you mind / Couldyou passing me my phone, please?

5. Would you mind / Could you drive me to school, please?

6. Would you mind / Could you open the window, please?

7. Would you mind / Could you helping me with my homework?

8. Would you mind / Could you bring me the newspaper, please?

Part C: Complete the expressions with the correct form of the verb and discuss the questions.

1. Would you mind (take) me home, please?

2. Could you (pass) my bag, please?

3. Would you mind (make) a cup of tea, please?

4. Could you (close) the door, please?

5. Would you mind (get) me some bread, please?

6. Would you mind (help) me with my car, please?

7. Could you (write) your address, please?

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5 Pronunciation

Listen to the eight requests from the previous activity. Does the intonation rise or fall at the end of
the expression?

• In general, polite requests have a rising intonation.

Would you mind taking me home, please?

Could you close the door, please?

6 Focus on vocabulary: responses

Part A: Match the requests (1-5) with an appropriate response (a-e).

1. Would you mind passing me my bag, please?

2. Could you open the window, please?

3. Could you drive me to the shop, please?

4. Would you mind taking care of my cat, please?

5. Could you buy me a cheese sandwich, please?

a. Sorry, I can’t. I don’t like animals.

b. No sorry, I have to go to work.

c. Certainly, would you like brown or white bread?

d. Yes, of course, it is hot here.

e. Sure, here you go.

Part B: Categorise the responses. Are they positive (+) or negative (-)?

1. Sure.

2. No, sorry.

3. Yes, of course.

4. Sorry, I can’t.

5. Certainly

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7 Speaking practice

In pairs, take turns picking up a card.

• Student A – makes a polite request

• Student B – responds to the request

8 Extension task: extra speaking activity

In pairs, read the prompts and make a polite request.

1) I’m going to the shop. (buy me some milk)

2) I’m going to the bank. (take some money out for me)

3) I’m going to the post office. (get me some stamps)

4) I’m going to a Chinese restaurant. (order me some food)

5) I’m going to the pharmacy. (get me some medicine)

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