COURSE OUTLINE

Course Name: Warehouse Management

Course Code: MBLS6006

Programme MBA in Logistics & Supply

Chain Management
Academic Session 20212-2023
Semester III
Instructor(s) Dr.M. Akhtar
Credits 3
No of Sessions 45
Prerequisite

Course outcomes (COs) and Program Outcome Mapping

CO/PO Mapping
(3/2/1 indicates strength of correlation) 3-Strong, 2-Medium, 1-Low
Programme Outcomes(POs)
COs PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
CO1 2 2 3 2
CO2 2 3 3 2 2
CO3 2 2 3 3 3
CO4 2 3 2 3 3
CO5 2 3 2 3 3

Course Outcome:

Catalog Description
This course is designed to help students to understand the warehouse function, processes and
operations management. It includes analysis of important roles in entire supply chain, and
smooth functioning. It will help to understand warehouse layout design, materials handling
equipment selection and automation in warehouse. Also help student to develop key performance
indicators and sustainable best practices.

CO1 To understand the roles, functions and type of warehouse (K2) K2

CO2 To understand various operations in managing warehouse (K2) K3
CO3 K3
To apply principles of materials handling in warehouse management (K3)
CO4 To analyse the role and impact of automation and IT application in warehouse K4
(K4)
CO5 To evaluate the effectiveness of optimization methods and best practices in K5
warehouse management (K5)
Course Content

Unit I: Fundamental of Warehouse Management 8 lecture hours

Overview of warehouse management, Need of warehouse, Functions and roles of warehouse,
Types of warehouses, Centralized and decentralized warehouses. Advantages of warehouse for
business. Challenges in warehouse operations. Job responsibility of warehouse manager.
Case study: Food-Town
Logistics by Bloomberg, Lemay and Hanna, PHI 2009 pp. 184-185

Unit II: Warehouse Operations Management 10 lecture hours

Key operations of warehouse, inbound warehouse operation procedure, outbound
warehouse operation procedure. Warehouse location master and its importance. Documentation
in warehouse operation (GRN, put away, location master, picking, packing, and dispatch),
transport & E-way bill etc. Inventory management in warehouses, Materials return procedures.
Integration with other department. Coordination with vendors, freight forwarders, and
transporters. Team management.
Case study: Product Trading Unlimited (PTU)
Logistics by Bloomberg, Lemay and Hanna, PHI 2009 pp. 154-156

Unit III: Materials Handling in Warehouse 10 lecture hours

Material handling procedures in warehouses, Types of materials handling equipment (MHE)-
mechanized, semi-automated and automated. AGV, Robotics, and AS/RS. Warehouse layout
design. Traffic management in warehouses. Safety procedures and practices in warehouses,
Emergency evacuation in warehouses. Security system in warehouse management.
Case study: ABC Inc.
Logistics by Bloomberg, Lemay and Hanna, PHI 2009 pp. 198-199

Unit IV: IT Application and Automation in Warehouse 8 lecture hours

Information technology and automation in warehouse management. Warehouse management
system (WMS). Importance of WMS in LSCM. Application of ERP system in warehouses. Bar
code and RFID application. Industry 4.0 application in warehouse.

Unit V: Best practices and Cost Optimization in Warehouse 9 lecture hours

Cost optimization in warehouses. Best practices in warehouse. Customer relationship
management, call centers, helps desks, service desks, feedback and evaluation of service through
computers. Stock audit procedure in warehouses. Total quality systems and controls.
Productivity and performance measurements, TAT, KRA, KPI. Best utilization of storages space,
manpower, MHE.
Case study: Fancy Furniture Inc.
Logistics by Bloomberg, Lemay and Hanna, PHI 2009 pp. 229-230
Text Books
a) Supply Chain Management: Text and cases; Shah, J. (2009), Pearson, New Delhi.

Reference Books
Reference Books
a) Modeling the Supply Chain-2nd edition; Shapiro, Jeremy F, Duxbury Applied Series
b) Logistics and Supply Chain Management; Christopher, M (1992), Pitman Publishing, London.
c) Logistics and Supply Chain Management Cases and Concepts; Raghuram and Rangaraj,
Macmillan
d) Supply Chain Management; N. Chandrasekaran, Oxford e) Supply Chain Logistics
Management-2nd Edition; Bowersox, Closs, Cooper, McGraw Hill f) Supply Chain
Management; Dubey, Kumar Sai, New Century
e) Supply Chain management- Strategy, Planning & Operation-6th edition; Chopra, Meindl &
Kalra, Pearson