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BFCI Mentorship and Self Assessment Tools
BFCI Mentorship and Self Assessment Tools
MINISTRY OF HEALTH
March 2021
Table of Contents
PREAMBLE 4
Approach
Mentorship is part of routine follow up activities after training. All newly trained health workers/CHVs should
receive follow up visits and participate in regular meetings with other BFCI implementors for on-going peer
support.
Mentorship will be triggered by a competency gap identified during a supportive supervision visit or an identified
gap in day-to-day service delivery at the community unit and/or link health facility.
Mentorship will be done by pairing a mentee with a mentor from a pool of highly skilled BFCI implementors. Staff
from various levels will continuously conduct coaching sessions at the health facility and community health unit
till the desired level of competency is achieved.
Community health units and link health facilities that have attained an optimal level of staff competence will
qualify for self-assessment and guided to prepare for external assessment and BFCI accreditation.
Copies of the mentorship planner and mentee log should be maintained at the link health facility
Purpose of Mentorship
During BFCI training, health workers and community health volunteers gain new knowledge and skills to enable
them to provide MIYCN counselling and support mothers/caregivers to feed and care for their infants and young
children.
To gain full competence, they need practice in applying the knowledge and skills to perform particular tasks,
and the ability to decide when applying a skill is appropriate. This requires more practice than can generally be
obtained as part of the training.
Participants are encouraged to practice skills independently following the training and increase their abilities, but
will also need additional mentoring to ensure that they are carrying out a task correctly.
Mentorship objectives
The BFCI mentorship will focus on the following objectives:
a) To review the effectiveness of the mentee’s training and provide refresher training as needed;
b) Provide an opportunity for the mentor to observe the health worker/CHV as they offer BFCI services to
identify gaps and provide mentorship;
c) Compare mentee’s performance against standards outlined in the mentorship checklist to improve their
competence in knowledge and skills to implement the 8 BFCI steps;
d) Provide constructive feedback on strengths and any difficulties the mentees may have;
e) To prepare BFCI implementing community units and link health facilities for BFCI self-assessment through
continuous improvement of individual competencies;
Step 5: Follow-up
a) The mentor will follow up the mentee/s on an agreed schedule to determine if the mentorship has had
an impact on the performance of the health worker/CHV.
b) The immediate supervisor will follow up the mentee regularly to ensure they are performing according
to the provided guidelines in each BFCI step.
(This sheet will be used by the mentor to plan for the mentorship sessions in the health facility and community health
unit after conducting the gap analysis)
(This sheet will be used to monitor progress of the mentorship sessions with the health worker/CHV). Attach a plain
sheet of paper to document findings on every mentorship session
Name of mentee: ______________________________ Name of mentor: __________________________________
Sub county ___________________________________ Community health unit:____________________________
Health facility: ________________________________
Date
Visit number 0 1 2 3 4 5 6 Comments
BFCI STEPS
1. Promote optimal maternal nutrition
among women and their families
2. Inform all pregnant women and
their families about the benefits of
breastfeeding and Risks of artificial
feeding
3. Support mothers to initiate
breastfeeding within the first one
hour of birth, establish and maintain
exclusive breastfeeding for first six
months
4. Encourage sustained breastfeeding
beyond six months to two years or
more alongside timely introduction
of appropriate, adequate and safe
complementary foods
5. Provide a welcoming and conducive
environment for breastfeeding
families
6. Promote collaboration between
healthcare staff, maternal, infant and
young child nutrition support groups
and the local community.
(Check form 2)
Proportion of maternal indicators whose performance
is <80% ______%
(Numerator: Total maternal indicators performing
<80%
Denominator: 7 maternal indicators *100 )
(Check form 2 for maternal indicators performing
<80%)
Proportion of child indicators whose performance
<80% ___%
(Numerator: Total No. of child indicators performing
<80%
Denominator: 4 child indicators *100)
(check form 2 for child indicators performing <80%)
CRITERIA 5: COMMUNITY BABY FRIENDLY GATHERINGS
No. of community units holding baby friendly
gatherings bi-monthly
Check report
Check report
CRITERIA 6: COMMUNITY HEALTH VOLUNTEERS (CHVs) MONTHLY REVIEW MEETINGS
Was the CHV review meeting conducted the previous Yes () No ()
month?
Check minutes
What proportion of CHVs attended the meeting?
Total in attendance/Total CHVs in CHU×100% _______
Check minutes
Was BFCI agenda included in the CHVs review meeting Yes () No ()
in the previous month?
Check minutes
Were follow-up actions from the previous meeting Yes () No ()
accomplished?
Check minutes
CRITERIA 7: CAPACITY BUILDING ON BFCI
What proportion of CHVs/Health Care Workers (HCW)
implementing BFCI have been trained?
Total No. of Community Health Volunteers ______
No. trained ______
Proportion [___%]
Total No. of health care workers in the facility ______
No. trained ______
Proportion [___%]
Tick as appropriate
Orientation of new staff [ ]
Handing over of BFCI activities by outgoing staff [ ]
Refresher training [ ]
Sensitization [ ]
CMEs [ ]
Mentorship [ ]
On Job Training [ ]
Others (specify) __________________________
Observe
Is there evidence of use of the resource centre? Yes () No ()
Check visitor’s book/user log (register)
Are there breastfeeding spaces in the facility and Yes () No ()
community?
If yes, observe
Is there evidence of use of the breastfeeding space? Yes () No ()
Observe
CRITERIA 9: MONITORING AND SUPERVISION OF CHEW/CHV
Did the CHEW monitor/supervise CHV activities in the Yes () No ()
previous month?
Observe
Are pregnant women attending ANC issued with IFAS Yes () No ()
at the health facility?
Observe
If yes
If No, why
Are there hand washing facilities in points accessible Yes () No ()
to mothers/caregivers?
Observe
FOLLOW UP INFORMATION FOR LINK FACILITY
(To be discussed with the facility in-charge and transferred to the facility supervision book)
KEY FINDINGS
1.
2.
3.
4.
5.
Action points/Recommendations Responsible Timeline
person
1.
2.
3.
4.
5.
Signed by: Signed by:
Facility in charge: Supervision lead:
Name: Name:
Date: Date:
Signature: Signature:
What is self-assessment?
Self-assessment is evaluation of oneself or one’s actions or performance. It is the ability to examine yourself on
how much progress you have made in a given set of goals.
The purpose of self-assessment is to help an individual know the extent of their achievements according to the
goal set and to improve upon them without the need of a performance appraiser.
In BFCI,the purpose of self-assessment is quality improvement by monitoring and evaluating how the current
MIYCN practices in the community health unit measure up to the 8 steps of BFCI (see table 2 on BFCI steps).
Self-assessment identifies areas that need more support towards making communities comply with the 8 steps
of BFCI.
The self-assessment will measure MIYCN knowledge, skills and practices by the mother/caregiver. It also
measures the support provided to the mother/ caregiver by the community members and the health care system.
It measures more of what the mothers, health care workers and community members know and can do rather
than self-reporting of services provided.
Self-assessment is conducted:
• Baseline before commencing implementation,
• After first 6 months of implementation,
• Bi annually there after until the community unit has achieved a score 80% and above
Self assessment data is collected through interview, and observation of practices from the following
category of respondents.
1) Health Care Workers
2) Community Health Volunteers
3) Non-clinical Staff
4) Pregnant Women and Lactating Mothers
5) Household members
6) Link Health facility ( in charge)
The tools assess the skills, knowledge and practices related to the 8 steps of BFCI.
1) Have a written MIYCN policy summary statement that is strategically displayed and routinely
communicated to all health providers, community health volunteers and community
2) Train all health- care providers and community health volunteers in the knowledge and skills
necessary to implement the MIYCN policy
3) Promote optimal maternal nutrition among women and their families
4) Inform all pregnant women and their families about the benefits of breastfeeding and Risks of
artificial feeding
5) Support mothers to initiate breastfeeding within the first one hour of birth, establish and maintain
exclusive breastfeeding for first six months
6) Encourage sustained breastfeeding beyond six months to two years or more alongside timely
introduction of appropriate, adequate and safe complementary foods
7) Provide a welcoming and conducive environment for breastfeeding families
8) Promote collaboration between healthcare staff, maternal, infant and young child nutrition support
groups and the local community.
Assessment Teams
The self-assessment team at sub county level will comprise of 5 persons including, but not limited to;
• Sub-county community health strategy focal person
• Sub-County Nutrition Officer
• Link health facility in-charge
• Nutrition Officer of link health facility
• CHEW/CHA of the implementing CU
• CHV/CMSG member
• The Sub-County Nutrition Officer will be the overall coordinator of the self-assessment.
At county level, self-assessment team will comprise of 5 persons including but not limited to;
• County nutrition officer
• County community health strategy focal person
• County medical officer of health
• county nursing officer
• County public health officer
Note: BFCI assessors should be very knowledgeable about BFCI and requirements for a baby-friendly community.
In addition, they should be oriented on the self- assessment data collection and summary tools.
NB: The MIYCN manager will make prior communication to CHMT regarding the BFCI external assessment timings
and the external assessment team.
Upon arrival, the external assessment team will pay a courtesy call to the CHMT.
Non-clinical staff (cleaners, security, • 1-5 Non-clinical staff for Small Facility (Health Centres
clerical and catering) and Dispensaries)
• 5-10 Non-clinical staff for Big Facility (County and Sub-
county Referral Health facilities )
Pregnant and Lactating Mothers (0 to 23 Purposive sampling
months) Pregnant Women:
Consider the mapped list (obtained from • If <5 women in the CU assess all
form 1a and 1b) of this • If >5 women in the CU randomly sample to assess
Cohort by CHV/CHEW/CHA 5-10 women
Lactating Mothers:
• If <5 women in the CU assess all
• If >5 women in the CU randomly sample to assess
5-20 mothers
House hold members • Out of the sampled cohort(PLW) establish /list how
many have influencers and randomly select
• < 5 Pregnant or lactating randomly select 3
influencers per cohort
• > 5 PLW randomly select 5 influencers per cohort
Health Facilities: • Consider assessing the primary health facilities in the
CU with high work load
• If < 5 assess all
• If> than 5 sample 5 -
• Purposively assess the Link health facility.
(Reference BFCI Trainers Guide 2018)
Tools layout
The tools comprises of the 8 BFCI steps. Each step have questions ranging from 1-13. Three columns have been
provided to the right for recording responses as follows
1. Expected score
2. Correct responses given
3. Actual score
Step 4: Inform pregnant and Q 4.1 Q 4.2 Q 4.3 Q 4.4 Q 4.5 Q 4.6
lactating women and their
families about benefits of
breastfeeding and the risks of
artificial feeding
HCW1 2 4 5 3 1 2
HCW2 3 4 5 2 1 2
Expected individual score 5 5 5 3 3 3
Total cumulative score for both 5 8 10 5 2 4
HCW
Total cumulative expected score 10 10 10 6 6 6
Average score (cumulative 5/10 x 100 8/10 x 100 10/10 x 100 5/6 x100 2/6 x 100 4/6 x 100
score for all respondents / total = 50% = 80% = 100% = 83% = 33% = 67%
cumulative expected score for total
respondents X 100)
Performance score for the step (all 3/6 x100 = 50%
questions scored above 80%/ by
the number of questions x 100)
To calculate the overall CU performance score, use the performance score per step column and check all steps
scoring 80 percent and above, divided by 8 steps x 100
Example:
Step Health CHVs Non pregnant Household Health Performance
care clinical and member facility score per
workers lactating I/C step (All
women questionnaires
scoring above
80 percent
divided by total
questionnaires
applicable x 100
Step 1 87% 72% 15% 50% 40% 100% 2/6x100= 25%
(since two
Have a written
questionnaires
MIYCN policy
achieved 80% and
summary
above)
statement that
is routinely
communicated
to all health
providers,
community
health
volunteers and
community
Findings
Step 1 2 3 4 5 6 7 8
Score 25% 33% 25% 0% 25% 17% 100 40%
P/F F F F F F F P F
Overall Performance score for CU (All steps scoring 80% and above divided by total steps x 100
performance 1/8x100= 12.5%
score for
Bukolwe unit
Interpretation
The overall community unit performance score was at 12.5%. (only step 7 scored above 80%) This is classified as
poor performance
Guide for scoring
Score Ranking
0-49% Poor
50-79% Satisfactory
80-100% Good
I. Give a mark for every correct response then write total correct answers in the column ‘correct responses’.
II. Award actual score in the last column considering the following.
a. If the total correct responses are less than expected score), record the same on actual score columns. If more
than expected score, record the expected scores on actual score column
b. Award all the correct responses each 1 mark and record on correct response column. Award zero If no
response is given
c. Each question has been provided with space for comments/observations. Write all the comments/
observations either verbal or non-verbal
III. Give a mark for every correct response then write total correct answers in the column ‘correct responses’.
IV. Award actual score in the last column considering the following.
a. If the total correct responses are less than expected score), record the same on actual score columns. If more
than expected score, record the expected scores on actual score column
b. Award all the correct responses 1 mark each and record on correct response column. Award zero if no
response is given.
c. Each question has been provided with space for comments/observations. Write all the comments/
observations either verbal or non-verbal
1B: CHVs
V. Give a mark for every correct response then write total correct answers in the column ‘correct responses’.
VI. Award actual score in the last column considering the following.
a. If the total correct responses are less than expected score), record the same on actual score columns. If more
than expected score, record the expected scores on actual score column
b. Award all the correct responses 1 mark each and record on correct response column. Award zero if no
response is given.
c. Each question has been provided with space for comments/observations. Write all the comments/
observations either verbal or non-verbal
VII. Give a mark for every correct response then write total correct answers in the column ‘correct responses’.
VIII. Award actual score in the last column considering the following.
a. If the total correct responses are less than expected score), record the same on actual score columns. If more
than expected score, record the expected scores on actual score column
b. Award all the correct responses 1 mark each and record on correct response column. Award zero if no
response is given.
c. Each question has been provided with space for comments/observations. Write all the comments/
observations either verbal or non-verbal
IX. Give a mark for every correct response then write total correct answers in the column ‘correct responses’.
X. Award actual score in the last column considering the following.
a. If the total correct responses are less than expected score), record the same on actual score columns. If more
than expected score, record the expected scores on actual score column
b. Award all the correct responses 1 mark each and record on correct response column. Award zero if no
response is given.
c. Each question has been provided with space for comments/observations. Write all the comments/
observations either verbal or non-verbal
2 B: (household members)
Step 3: Promote optimal maternal nutrition among women and their families
3.1 What is the importance of IFAS to 1
pregnant mothers
3.2 Mention different food groups 3
recommended for pregnant and
breastfeeding mothers
3.3 How many meals in a day should a 1
pregnant mother eat?
3.4 How many meals in a day should a 1
lactating mother eat?
Total 6
Step 4: Inform pregnant and lactating women and their families about the benefits of
breastfeeding and the risks of artificial feeding
4.1 When should a mother start 2
breastfeeding after delivery?
4.3 What are the benefits of exclusive 2
breastfeeding?
4.4 What are the dangers of artificial/mixed 2
feeding for infants 0-6 months?
Total 6
Step 5: Support mothers to initiate breastfeeding within the first one hour of birth, establish and
maintain exclusive breastfeeding to six months
5.3 Mention ways that mothers recognize 2
their babies are ready to breastfeed?
5.7 Mention situations when it is necessary 2
for mothers to express breastmilk
Total 4
IDENTIFICATION DETAILS
COUNTY: SUB-COUNTY:
LINK HEALTH FACILITY: LEVEL:
COMMUNITY UNIT:
NAME OF FACILITY I/C: TITLE:
DATE OF ASSESSMENT (DD/MM/YY):
START TIME (24 HRS): END TIME (24HRS):
NAME OF INTERVIEWER:
CODE NO.
Cleaners
Security
Clerical
Catering
Award (1 mark)
1A Ask: Health care workers to mention If the sampled health worker can
the importance of IFAS (3) correctly mention at least 3 correct
responses, award a maximum of 3
marks. If he or she mentions< 3 correct
responses, award 1 mark for each of the
correct response
1B Ask : CHVs to mention the If the sampled CHV can correctly
importance of IFAS (3) mention at least 3correct responses,
award a maximum of 3marks. If he or she
mentions< 3 correct responses, award 1
mark for each of the correct response
2A Ask: PLW to mention the importance If the sampled mother can correctly
of IFAS (3) mention at least 3 correct responses,
award a maximum of 3 marks. If he or
she mentions< 3 correct responses,
award 1 mark for each of the correct
response
2B Ask: Household members to If the sampled household members
mention the the services pregnant can correctly mention at least 2 correct
mothers should receive at the health responses, award a maximum of 2
facility (2) marks. If he or she mentions< 2 correct
responses, award 1 mark for each of the
correct response
MINISTRY OF HEALTH