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Strategy 1: Improving Rey and Cel services that will provide convinience to its organization and minimize the

trasaction cost in gaining high demand and increase market growth.

Perspective Objectives Measurement Target Initiative

Financial Increase market *Profit Margin 50% increase of Audit Financial


growth profit a day Statement
*Income Statement

Customer Convenient Services Customer 90% customer Customer


Satisfaction satisfaction satisfaction survey

Internal Business Improve process and Additional customer 50%increase online Monitor and
Process conduct monitoring that can cater a day platform transact customer
online

Learning and growth Increase the Capability 80% officer are well Training
capability of enhancement of an trained
employee officer

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