Lou Luis has over 7 years of customer service experience including as an Achievement Center Coach, Admin Intern for a condiment business, Assistant Manager at a candy kitchen, Doordash driver, and positions at a pizza company. They have a B.A. in Exercise Science from Rockhurst University and an A.S. in Natural Sciences from Santa Rosa Junior College, maintaining high GPAs. Their skills include coaching, educating customers, managing inventory, and consistently achieving high customer satisfaction.
Lou Luis has over 7 years of customer service experience including as an Achievement Center Coach, Admin Intern for a condiment business, Assistant Manager at a candy kitchen, Doordash driver, and positions at a pizza company. They have a B.A. in Exercise Science from Rockhurst University and an A.S. in Natural Sciences from Santa Rosa Junior College, maintaining high GPAs. Their skills include coaching, educating customers, managing inventory, and consistently achieving high customer satisfaction.
Lou Luis has over 7 years of customer service experience including as an Achievement Center Coach, Admin Intern for a condiment business, Assistant Manager at a candy kitchen, Doordash driver, and positions at a pizza company. They have a B.A. in Exercise Science from Rockhurst University and an A.S. in Natural Sciences from Santa Rosa Junior College, maintaining high GPAs. Their skills include coaching, educating customers, managing inventory, and consistently achieving high customer satisfaction.
APPLIED SKILLS ● Ability to answers questions and inform customs adequately ● Used relevant training to coach children in their physical development, and academics ● 7 years of customer service skills ● Teamplayer who is capable of taking direction ● Studied ASL for two semesters & CPR certified
RELEVANT EXPERIENCE
Achievement Center Coach, Brain Balance Kansas City 02/2022- 08/2022
● Educate and work with various different ages of adolescent while maintaining a fixed schedule ● Assisted kids with a variety of different struggles and disorders ● Maintained an organized environment while assessing and collecting data from children
Admin Intern,That Chutney Guy LLC 09/2021- Present
● Assisted owner with marketing, pricing and sales for the launch of their first condiment business ● Educated customers on what a Chutney is and how they can use it in their meals ● Helped immigrant ownership formulate recipes that suit an American palate
Assistant Manager/Key Holder, Columbia Candy Kitchen 2015-2019
● Lead opening, managing, training and closing of the store ● Assisted over 5000 customers in my 4 year span at the kitchen ● Managed inventory, phone orders, store clean up in a fast paced environment ● Balanced the cash registers and calculated total profits at the end of closing shifts
Driver, Doordash 07/2019- 12/2019
● Delivered 95% of my orders in the time promised to the customer ● Consistently achieved high customer satisfaction rate at 98% ● Worked as an independent contractor
Cashier/Cook/Dishwasher, Pizza Company 06/2017 - 08/2017
● Completed an array of administrative tasks during each shift ● Maintained a high standard of cleanliness in accordance with state guidelines on food facility maintenance ● An on demand team player whenever priorities changed in a fast paced environment
EDUCATION
B.A in Exercise Science, Rockhurst University | GPA: 3.67 2020- 2022
A.S. in Natural Sciences, Santa Rosa Jr College (SRJU),CA | GPA: 3.67 2019- 2020 Columbia College, Sonora, CA | GPA 3.67 2017- 2019