Progressa® Bed—EN Scale (OIML) Software Upgrade Instructions

Tools: T15 Torx®1 screwdriver Ball point pen, pick or jeweler’s screwdriver
Parts: (1) 190796 Field Update Software Package—USB flash drive
(1) 71046 OIML Scale Seal
2
Reference Documents: Progressa® Bed Service Manual (171748)

CAUTION:
Installing the new software will require the technician to replace the seal used
to prevent unauthorized modifications or updates per the NAWI directive.On
completion of the software upgrade, keep a copy of letter authorizing the
update along with the products service records.

NOTE:
Updating the GCI application will reset all patient data on the bed.
The upgrade may take up to 35 minutes to complete and it is recommended that any
pulmonary therapies and the Nurse Call be disabled before starting, as they will be
interrupted during the upgrade, and they may disrupt the upgrade.
1. Raise the bed to the full up position.
2. Make sure the brakes are set.
3. Make sure the patient is not on the bed.
4. Make sure the bed is connected to AC power.
5. Make sure the GCI is active.
6. Disable the Nurse Call and any therapy options during the upgrade.
7. On the patient-right side of the bed, next to the pendant connector, remove the screw
(A) and USB connector cover (B) (see figure 1 on page 1).
Figure 1. USB Connector

A
B

1. Torx® is a registered trademark of Acument Intellectual Properties, LLC.

2. Progressa® is a registered trademark of Hill-Rom Services, Inc.

© 2016 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED.

No part of this text shall be reproduced without written permission from Hill-Rom Services, Inc.
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 Figure 2. OIML Cover and Switch

NOTE:
The OIML PCB location might be to the left or right depending on the Progressa® Bed
version.

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8. Remove the two screws (C) to remove the head end cover (D) (see figure 2 on page 2).

CAUTION:
Installing the new software will require the technician to replace the seal used
to prevent unauthorized modifications or updates per the NAWI directive.On
completion of the software upgrade, keep a copy of letter authorizing the
update along with the products service records.

NOTE:
Pay close attention to how the OIML seal (E) is oriented to cover the screw head (F) to make
sure of the proper installation of the new seal later in the process.
9. Break and remove the seal (E) on the scale board housing.
10. Remove the screw (F) that attaches the OIML scale board cover (G) to the bracket (H).
11. Remove the OIML scale board cover (G).

CAUTION:
Failure to move the dip switch will result in an error during the upgrade process
(see Table 1 on page 5 for software update identification symbols).

12. On the scale board, move switch 1 (I) on dip switch SW4 (J) to the ON position (to the
right). The D3 LED (K) next to connector P3 will illuminate.
NOTE:
The dip switch is very small and a small point, like a ball point pen, pick or jeweler’s
screwdriver, may be needed to slide it into the ON position.
13. Insert the flash drive in to the USB port:
• After approximately 1 minute, the Hill-Rom logo screen will show (see
figure 3 on page 3).
• After approximately 2 to 3 minutes, the Update screen will show.
Figure 3. Logo and Update Screen

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14. If an error shows on the GCI, press the Restart button (see figure 4 on page 4). If an
error occurs a second time, contact Hill-Rom Technical Support. If no error occurs, move
to the next step.
Figure 4. Error Screens

Configuration Error Frame Type Error

15. The screen will show the software that needs to be updated (see figure 5 on page 4).
See Table 1 on page 5 for the meaning of the home screen software update symbols.
Figure 5. Update Home Screen

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 Table 1: Home Screen Software Update Symbols

Firmware/software update not required.

Firmware/software update required.

Firmware/software update required. Hardware switch disables

the updates.

Firmware/software update required. P.C. board in bootloader

mode.

P.C. board was not located on the CAN network.

Firmware/software for the P.C. board is missing on the USB

device.

Firmware/software on USB device is not compatible with the

P.C. board.

Firmware/software installation for the P.C. board failed.

16. Press the Update button on the Home Screen to start loading the software. The screen
shows the progress of the update (see figure 6 on page 5).
Figure 6. Software Update In Process

NOTE:
It may take up to 10 minutes to update the software, including several bed restarts.
NOTE:
Software versions shown in the figures are for reference only. (Nodes and versions may
vary.)

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17. After the updates are finished, one of three screens will display, showing the software
update status:
a. If the Software Package Installation Results screen shows (see figure 7 on
page 6), press the Close button to exit the screen and continue to step 18.
Figure 7. Installation Results—All Updated Software is Confirmed

b. If any of the software fails to install, an icon will show next to the failed application
(see figure 8 on page 6). Press Update to start again. If the software fails to install a
second time, contact Hill-Rom Technical Support.
Figure 8. Software Failed to Install

Failure

CAUTION:
It is critical that the software listed on the Home Screen is confirmed as accu-
rate and complete before closing.

c. When upgrading certain older versions of the software, the installation will stop at
the Home Screen with the green progress bars (see figure 9 on page 7). If the
Home Screen with the green bars shows, and the green bars have been solid for 60
seconds with no other activity on the screen, this indicates that the installation is
complete. Make sure that the software versions in the right and left columns match
and that the software version shown on the screen matches the software version

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 shown in Table 2 on page 7. If they do not match, press Restart. If they do not
match a second time, contact Hill-Rom Technical Support. Otherwise continue to
step 18.
Figure 9. Installation Results

Table 2: USB Flash Drive Software Package Versions

Location Version

Upper Control App 1.17.0.0

SideCom App 1.8.0.0

Air Control App 1.35.0.0

OIML Scale App 1.7.0.0

Pneumatic Control App 1.6.0.0

GCI App 1.13.0.0

GCI OS 1.1.29564.2103

18. Disconnect the bed from the power source and wait at least 1 minute for the bed to
power down and the screen to go blank.

CAUTION:
It is very important to wait at least 1 minute after the power is removed (the
bed is unplugged) to make sure that the GCI display is blank before removing
the USB flash drive.

19. Remove the flash drive from USB port.

20. Install the USB connector cover (B) and screw (A) (see figure 1 on page 1).
21. Connect the bed to AC power.

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22. On the scale board, move switch 1 (I) on dip switch SW4 (J) to OFF. The D3 LED (K) next
to connector P3 will go out (see figure 2 on page 2).

WARNING:
OIML scale calibration can only be done with authorization from the local
authority. Failure to do so may invalidate NAWI conformity.

23. No scale calibration is required for this OIML software upgrade (1.7.0.0).
24. Use screw (F) to replace OIML scale board cover (G) on mounting bracket (H).

CAUTION:
Installing the new software will require the technician to replace the seal used
to prevent unauthorized modifications or updates per the NAWI directive. On
completion of the software upgrade, keep a copy of letter authorizing the
update along with the products service records.

NOTE:
A new seal must be used. Do not reuse existing seal. Make sure it is in the original
orientation to cover the screw head.
25. Replace OIML scale seal (E) on the scale board housing (G) in the original orientation.
26. Use the two screws (C), to replace the head end cover (D) (see figure 2 on page 2).

Air Zero Capture Procedure

NOTE:
Make sure the bed is in this configuration before the start of this procedure:
• No sleep surface
• Headboard installed
• Footboard installed
• Bed flat
• Foot extended

1. On any GCI screen, press the Preferences

menu button.

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2. Press Enter Service Code.

3. Press 812 and press Enter.

4. Press Surface Service.

5. Press OIML Air Zero Capture.

NOTE:
OIML Air Zero Capture calibration does not impact the factory load cell calibration.

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6. Press Start Calibration.

NOTE:
Do not touch the bed or the GCI screen until the GCI shows Success. The
status will progress from Started to Capturing and finally to Success

7. When the GCI screen shows Success, press

Close to go back to the Surface Service
screen.

8. Press Close at the Surface Service screen

to go back to the Service screen.

9. Install the sleep surface onto the frame of the Progressa® Bed.

10. Press Surface Service.

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11. Press Factory Offsets.

12. Check the Auto Offset box.

13. Press Capture Offset.

14. The Sum of Beams and Factory Offset

should read approximately 45 for
pulmonary surface or 40 for a therapy
surface.

15. Press the CLOSE button at the Factory Offsets screen.

16. Press the CLOSE button at the Surface Service screen to go back to Service screen.
17. Press the HOME button at the Service screen to go back to Main Menu.
18. Do the “Function Checks” in the Progressa® Bed Service Manual (171748).

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NOTES:

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