The document defines communication as the process by which people exchange messages through language. It identifies the key elements of communication as participants (speakers and listeners), context, message, channels, barriers/noise, and feedback. It then discusses various classifications of context and types of barriers/noise. Finally, it provides guidelines for effective communication as both a speaker and listener.
The document defines communication as the process by which people exchange messages through language. It identifies the key elements of communication as participants (speakers and listeners), context, message, channels, barriers/noise, and feedback. It then discusses various classifications of context and types of barriers/noise. Finally, it provides guidelines for effective communication as both a speaker and listener.
The document defines communication as the process by which people exchange messages through language. It identifies the key elements of communication as participants (speakers and listeners), context, message, channels, barriers/noise, and feedback. It then discusses various classifications of context and types of barriers/noise. Finally, it provides guidelines for effective communication as both a speaker and listener.
The document defines communication as the process by which people exchange messages through language. It identifies the key elements of communication as participants (speakers and listeners), context, message, channels, barriers/noise, and feedback. It then discusses various classifications of context and types of barriers/noise. Finally, it provides guidelines for effective communication as both a speaker and listener.
OF COMMUNICATION RIC MICHAEL M. ESTRERA At the end of this lesson, you will OBJECTIVES
a.Define the nature of communication,
b.Distinguish the elements; and c.Demonstrate the communication process.
20XX PITCH DECK 2
COMMUNICATION - Is the process by which people DEFINITION exchange messages. - LANGUAGE is an essential part of communication. - Is characterized by a social aspect. The relationship of the communicators affect the way they interact. People agree on the meaning of words and expressions. COMMUNICATION DEFINITION - It can be verbal or non-verbal. - It is also composed of different elements 1. PARTICIPANTS ELEMENTS -refer to both the speaker and the listener. a. speakers share ideas b. listeners receive, interpret, and respond 2. CONTEXT ELEMENTS - refers to the interrelated conditions of communication (Padilla et al., 2003) which affect how people understand the message. CLASSIFICATIONS OF CONTEXT A. Physical Context - includes the setting where the communication takes place, the time of the day, the environmental conditions, distance between or among communicators, the seating arrangement. CLASSIFICATIONS OF CONTEXT B. Social Context - refers to the nature of relationships existing between or among the communicators. - sets the formality of the interactions. CLASSIFICATIONS OF CONTEXT C. Psychological Context - involves the communicator’s moods and feelings. - Being conscious of and considerate of other people’s feelings during a conversation is a prerequisite to effective communication. CLASSIFICATIONS OF CONTEXT D. Cultural Context - is comprised of the beliefs, values, and norms shared by a large group of people. People who share the same race and culture interact easily. CLASSIFICATIONS OF CONTEXT E. Historical Context - involves the background provided by previous interactions between or among the communicators (Verderber & Verderber, 2012). 3. MESSAGE - refers to the speaker ’s ELEMENTS meanings, ideas, and feelings. - can be delivered verbally or non-verbally - are received and interpreted by the listener based on her ideas/feelings. 4. CHANNELS - transmit messages from the ELEMENTS speaker to the listener. Two Major Channels: A. Visual (light)- visible information such as hand gestures, movements, and facial expressions. B. Auditory (sound)- tone, volume, and pitch of the voice. 5. BARRIER/NOISE ELEMENTS - refer to the factors that affect the flow of communication. - is the disruption which prevents messages from being interpreted. THREE TYPES OF BARRIER/NOISE: A. External Noise- includes sights, sounds, and any other distractions in the physical environment. B. Internal Noise- refers to the distractions within the communicator. This can be PHYSIOLOGICAL and PSYCHOLOGICAL. THREE TYPES OF BARRIER/NOISE: C. Semantic Noise- involves the unintentional misunderstanding caused by ambiguity, jargon, ethnic slurs, profanity, and vulgar speech. 6. FEEDBACK ELEMENTS - refers to the reaction or response of the listener. - can be verbal or non- verbal. AS A SPEAKER… GUIDELINES IN 1. Use concise and simple words. COMMUNICATING EFFECTIVELY 2. Consider the environment. 3. Use verbal and non-verbal cues. 4. Consider your listener’s context. 5. Pay attention to your listener’s non-verbal cues. 6. Rephrase the message if the need be. 7. Ask for feedback. AS A LISTENER… GUIDELINES IN 1. Practice self-awareness. COMMUNICATING 2. Listen actively and pay close EFFECTIVELY attention. 3. Use non-verbal cues. 4. Focus on the speaker. 5. Pay attention to your listener’s non-verbal cues. 6. Ask for clarification politely. 7. Provide feedback. GUIDELINES Form groups of six members each. Choose two out of three GROUP types of noise that may hinder ACTIVITY: SKIT the transmission of messages. Present a five-minute skit that shows how communication is affected by these types of noise. RUBRICS THANK YOU!