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English Coresponden Ujian Susulan
English Coresponden Ujian Susulan
English Coresponden Ujian Susulan
NPM : 19120043
Subject : English Coresponden
Dear Sir,
We have received your letter of complaint dated July 21, 04 regarding the shortage of
quantity. It is probably the first time that we get such complaints from a customer regarding
the shortage of quantity.
Whereas you are our valued customer, we cannot deny any human error made by our dispatch
workers. As a large concern in the country, we have to deal with large quantities each day
and therefore a sudden error is possible. We, therefore, are dispatching the shortage quantity
as per your order. We expect your co-ordination as before.
With thanks.
Yours faithfully
Salam Ahmed
Sales Manager
Emporium Tea Ltd.
4. Reminder Letter is a document sent to a customer to prompt them to pay an overdue
invoice. Learn how to manage overdue invoices with invoicing software. If a customer is late
paying an invoice, sending a reminder can help you get the money you are owed.
A collection letter is a written notification to inform a consumer of his due payments. It is an
official message to a borrower. A collection letter may include reminders, inquiries, warnings
or notification of possible legal actions.
5. Employee relations refers to an organization's efforts to create and maintain a positive
relationship with its employees.By maintaining positive, constructive employee relations,
organizations hope to keep employees loyal and more engaged in their work.
A customer relations letter helps to build and maintain a good relationship between a business
and its customers. A customer relations letter can announce many different topics, such as a
new address, a product promotion, or a product recall,