Name : Hafikri Zakwan

NIM : 2102111781
Journal Review

Role of Interpersonal Communication in Workplace

Review Section
This journal explains how interpersonal communication is comprehensively described
in the workplace. Which effectively highlights how aspects of interpersonal communication
and effective communication can support the success of an organization. And also examples
and strategies for improving interpersonal skills in organizations are very helpful.
This journal also discusses effective communication benefits such as teamwork, problem
solving and staff retention. And also how to overcome potential obstacles to successful
communication, such as emotions and cultural differences, thereby adding to the intimacy of
the discussion.
This journal has deficiencies in the form of examples or case studies that are less specific to
explain in more detail the concepts discussed. Which, if this journal can provide more
specific examples, can help readers understand better how these concepts are applied in
practice in the real world.
However, this journal can help readers improve interpersonal communication skills in the
workplace, as well as provide a solid knowledge base and offer practical strategies for
improving communication effectiveness.
Conclusion Section
This journal emphasizes the importance of effective interpersonal communication in
the workplace and its impact on the success of an organization. It describes various aspects of
interpersonal communication, including communicator, message, voice, feedback, context,
and channel. This journal also highlights important interpersonal skills in the workplace, such
as oral communication, active listening, body language, empathy, and conflict resolution. It
discusses the benefits of teamwork, problem solving, and retaining quality staff that result
from effective communication. Also, this journal identifies factors that hinder successful
communication, such as emotions, filtering of information, and cultural differences. And this
journal emphasizes the contribution of interpersonal skills in education and the role of
communication in building positive relationships. Overall, this journal aims to provide
strategies to improve interpersonal skills in organizations.