Salesforce.ADM-201.v2018-03-15.

q40

Exam Code: ADM-201

Exam Name: Salesforce Certified Administrator
Certification Provider: Salesforce
Free Question Number: 40
Version: v2018-03-15
# of views: 2772
# of Questions views: 122607
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NEW QUESTION: 1
What can an administrator configure for users on the search results? (3 answers)
A. Number of records displayed for each object.
B. Objects included in the search
C. Columns displayed for each object.
D. Fields being searched on for each object.
Answer: A,C,D (LEAVE A REPLY)

NEW QUESTION: 2
Universal containers is using a private sharing model. The US sales director needs full
access to. all records of the US sales representatives. How can this be accomplished?
A. Define a role hierarchy where the US sales director rolls up to. the CEO
B. Define a role hierarchy where the US sales representatives roll up to. the US sales
director
C. Give the US sales director read/write/edit/delete object permissions on the profile
D. Place the US sales director in a queue with the US sales representative's
Answer: B (LEAVE A REPLY)

NEW QUESTION: 3
What type of field allows users to. input text, images, and links?
A. Text area (rich)
B. Input area
C. Text area
D. Text and Image area
Answer: A (LEAVE A REPLY)

NEW QUESTION: 4
What is the capability of the service cloud (customer) portal? (2 answers)
A. The portal can be customized with corporate branding.
B. Customers can view and edit contacts related to. their own accounts.
C. Customer can log, view, edit, and close their own cases.
D. The portal and its users can be created without additional licenses.
Answer: (SHOW ANSWER)

NEW QUESTION: 5
Universal container has two. sales groups; each group has its own unique sales process.
What is the best way to. ensure that sales representatives have access to. only the stages
relevant to. their sales process when working on opportunities?
A. Multi-Select Picklists
B. Roles
C. Page Layouts
D. Record Types
Answer: D (LEAVE A REPLY)

NEW QUESTION: 6
The support group at universal container wants agents to. capture different information for
product support and inquiry cases. In addition, the lifecycle for product support cases
should have more steps than the lifecycle for inquiry cases. What feature should an
administrator use to. meet the requirement? (3 answers)
A. Field-level Security
B. Record Types
C. Support processes
D. Permission sets
E. Page layouts
Answer: B,C,E (LEAVE A REPLY)

NEW QUESTION: 7
What can be transferred from one use to. another user during mass transfer of account
records? (3 answers)
A. Open cases
B. Closed activities
C. Open activities
D. Closed cases
E. Related custom object records
Answer: A,C,D (LEAVE A REPLY)

NEW QUESTION: 8
Which statement is true if a custom fiscal year is enabled? (2 answers)
A. The custom fiscal year setting CANNOT be disabled
B. The custom fiscal year automatically updates product schedules.
C. The custom fiscal year must be defined manually
D. The defined custom fiscal year only affects forecasts
Answer: A,C (LEAVE A REPLY)

NEW QUESTION: 9
What should an administrator consider when configuring workflow rules? (2 answers)
A. Rule actions can take place immediately or on a specific date
B. Rules must be deactivated before using an import wizard
C. Rules can be evaluated when records are created or edited
D. All existing records are evaluated when a new rule is activated
Answer: (SHOW ANSWER)

NEW QUESTION: 10
Which feature license can be assigned to. a user record in Salesforce (2 answers)
A. Console user
B. Knowledge user
C. Opportunity user
D. Service cloud user
Answer: (SHOW ANSWER)

NEW QUESTION: 11
Universal Containers uses a custom field on the account object to. capture the account
credit status.
The sales team wants to. display the account credit status on opportunities.
Which feature should a system administrator use to. meet the reqquirements?
A. Cross-object formula field
B. Roll-up summary field
C. Workflow field update
D. Look-up Field
Answer: (SHOW ANSWER)

NEW QUESTION: 12
What are the valid organization-wide default options for the Account Object?
A. Public Read/Write/Delete
B. No. Access
C. Private
D. Public Read/Write/Transfer
Answer: (SHOW ANSWER)
NEW QUESTION: 13
A system administrator at Universal Containers needs to. transfer records from one user
to. another. What object can be transferred using the mass transfer tool? (2 answers)
A. Quotas
B. Leads
C. Accounts
D. Campaigns
Answer: (SHOW ANSWER)

NEW QUESTION: 14
What feature allows a user to. group campaigns within a specific marketing program or
initiative?
A. Campaign hierarchy
B. Campaign influence
C. Campaign members
D. Campaign lists
Answer: A (LEAVE A REPLY)

NEW QUESTION: 15
When importing data, what happens if some records do. NOT meet the data validation
criteria?
A. Import process requires user authorization to. import the invalid records
B. Import process fails only for the records with invalid data.
C. Import process aborts when it encounters the first invalid record
D. Import process ignores the data validation criteria
Answer: (SHOW ANSWER)

NEW QUESTION: 16
What standard object has a one-to-many relationship with the account object? (3 answers)
A. Lead
B. Contact
C. Case
D. Campaign
E. Opportunity
Answer: B,C,E (LEAVE A REPLY)

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NEW QUESTION: 17
Where can the multilingual solution search feature be enabled? (2 answers)
A. Self-service portal
B. Salesforce content
C. Solution tab search
D. Public knowledge base
Answer: (SHOW ANSWER)

NEW QUESTION: 18
A time dependent action is placed in the work flow queue when the record is created.
When will the action be removed from the queue? (2 answers)
A. When the record no. longer matches he rule criteria.
B. When another record triggers the same workflow rule
C. When the action is deleted from the workflow queue.
D. When a validation rule is triggered for the record
Answer: A,C (LEAVE A REPLY)

NEW QUESTION: 19
Which Option is available when using the process visualizer? (2 answers)
A. Edit the criteria used to. trigger the approval process
B. Add approval steps from the process visualizer
C. Share annotated approval process diagrams
D. View approval processes as a flow chart
Answer: C,D (LEAVE A REPLY)

NEW QUESTION: 20
What will happen when a user attempts to. log in to. Salesforce from an IP outside the
users profile but within the organization-wide trusted IP range?
A. The user will not be able to. log in at all.
B. The user will be able to. log in without activating the computer.
C. The user will be able to. log in after the computer is activated.
D. The user will be able to. log in after answering the security question.
Answer: (SHOW ANSWER)

NEW QUESTION: 21
A marketing user has received a file of leads to. import. What tool can be used to. avoid
duplicate leads?
A. Import Wizard
B. Data Loader
C. Merge Leads function
D. Validation Rules
Answer: A (LEAVE A REPLY)

NEW QUESTION: 22
What option is available in when scheduling a dashboard refresh? (2 answers)
A. Schedule the dashboard to. refresh in different time zones
B. Send a refresh notification to. users with access to. the dashboard.
C. View and remove a scheduled dashboard refresh
D. Define refresh times for specific dashboard components
Answer: B,C (LEAVE A REPLY)

NEW QUESTION: 23
What setting is controlled by a user's profile? (3 answers)
A. Field level security
B. Locale settings
C. Feature license assignment
D. Assigned apps
E. Record type assignment
Answer: (SHOW ANSWER)

NEW QUESTION: 24
What should an administrator consider when setting up case feed?
A. The Use Case Feed permission is automatically active for all profiles
B. Case feed replaces the standard case detail page by default
C. Case feed requires the Service Cloud User feature license
D. Chatter Feed tracking must be enabled for the case object.
Answer: B (LEAVE A REPLY)

NEW QUESTION: 25
What relationship can be selected in a custom report type where accounts is the primary
object and contacts is the related object?
A. Each account must have a related account
B. Each account may or may not have related contacts.
C. Each account must not have related contacts
D. Each contact may or may not have a related account.
Answer: B (LEAVE A REPLY)

NEW QUESTION: 26
What can be done with a workflow field update action? (2 answers)
A. Change the record type of a record
B. Update the value of a formula field
C. Update the value of a field on a child object.
D. Apply a specific value to. a field
Answer: A,D (LEAVE A REPLY)

NEW QUESTION: 27
The VP of sales at universal containers requested that "Verbal Agreement" be added as a
new opportunity stage. The Administrator added this new picklist value to. the stage field,
but found that the new value was not available to. users. What should the administrator
do?
A. Ensure the new value was marked as active
B. Ensure the limit of 10 stage values was not exceeded
C. Add the new value to. the appropriate record type
D. Add the new value to. the appropriate sales process
Answer: D (LEAVE A REPLY)

NEW QUESTION: 28
Universal Containers needs to. synchronize data between sales force and an external
financial system. How can a system administrator accomplish this?
A. Use the excel connector to. export records from both systems
B. Use an external ID field to. match records between systems
C. Use the data loader to. match records between the systems
D. Use the data loader to. upsert Salesforce records into. the financial system
Answer: (SHOW ANSWER)

NEW QUESTION: 29
Universal Containers has two. business groups, products and services. Both groups will be
using to. track deals, but different fields are required by each group. How should a system
administrator meet this requirement? (2 answers)
A. Create two. permission sets
B. Create two. sales processes.
C. Create two. record types
D. Create two. page layouts
Answer: (SHOW ANSWER)

NEW QUESTION: 30
If two. objects have a parent child relationship, how can a user access the child record
from the parent record?
A. Related list
B. Child field
C. Lookup field
D. Custom link
Answer: A (LEAVE A REPLY)

NEW QUESTION: 31
Sales management at universal containers needs to. display the information listed below in
each account record. Amount of all closed won opportunities Amount of all open
opportunities Which feature should a system administrator use to. meet this requirement?
A. Calculated columns in the related list
B. Workflow rules with field updates
C. Roll-up summary fields
D. Cross-Object formula fields
Answer: C (LEAVE A REPLY)

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NEW QUESTION: 32
Which chart type can be used to. display summary values from two. different levels of
grouping in a report. (2 answers)
A. Stacked bar chart
B. Donut chart
C. Grouped line chart
D. Funnel chart
Answer: (SHOW ANSWER)

NEW QUESTION: 33
What type of record access can an administrator grant (2 answers)
A. Read/Write only
B. Read only
C. Read/Write/Transfer
D. Read/Write/Delete
Answer: A,B (LEAVE A REPLY)
NEW QUESTION: 34
Universal container uses a private sharing model for opportunities. The sales team wants
sales engineers to. be involved in specific Opportunities to. help sales representatives
close deals faster. How can an administrator meet this requirement?
A. Enable chatter Feed Tracking on opportunities.
B. Add sales engineers to. account teams.
C. Add chatter groups to. opportunities.
D. Add sales engineers to. opportunity teams.
Answer: D (LEAVE A REPLY)

NEW QUESTION: 35
What is the purpose of the service cloud (customer) portal? (2 answers)
A. To. share support reports and dashboards with high profile accounts
B. To. allow customers to. log and check the status cases online
C. To. provide Web self-service by exposing knowledge articles
D. To. allow partners to. access contact records for case collaboration.
Answer: B,C (LEAVE A REPLY)

NEW QUESTION: 36
A user profile has a login hour restrictions set to. Monday through A user profile has login
hour restrictions set to. Monday through Friday 8am to. 5pm. It is Tuesday and it is now
5.01 PM. Which behavior of the application should the user expect?
A. The user will be able to. continue working, but will be unable to. start any new sessions
B. The user will be able to. continue working and start new sessions
C. The user will be logged out and any unsaved work-in-progress will be saved
D. The user will be logged out and any unsaved work-in-progress will be lost
Answer: (SHOW ANSWER)

NEW QUESTION: 37
Universal Containers requires that the organization-wide default for opportunities be set to.
public read/write. However, sales users are complaining that opportunity reports return too.
many results, making it difficult to. find their team's opportunities in the report results. How
can the system administrator address this problem?
A. Move the opportunity reports into. each user's personal reports
B. Update the sharing rules to. limit user access to. certain opportunity
C. Use the show filter to. filter report results and reduce records returned
D. Move the opportunity reports into. a folder with restricted access
Answer: C (LEAVE A REPLY)

NEW QUESTION: 38
What item appears in a user's My Unresolved items after synchronization (2 answers)
A. Cases not assigned to. a contact
B. Contacts not assigned to. an account
C. Note not associated to. a record
D. Emails not associated to. a record.
Answer: B,D (LEAVE A REPLY)

NEW QUESTION: 39
What can be modified on standard object fields? (3 answers)
A. Help text
B. Field type
C. Label
D. Default text
E. Picklist Values
Answer: A,C,E (LEAVE A REPLY)

NEW QUESTION: 40
Universal containers set the organization-wide defaults for cases to. private. When a case
is escalated, case ownership changes to. Tier 2 support agent. How can a system
administrator give the sales operation team read/write access to. all escalated cases?
A. Create a case escalation rule.
B. Create a criteria-based sharing rule.
C. Create a case assignment rule.
D. Create an ownership-based sharing rule.
Answer: B (LEAVE A REPLY)

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