Olesea Niculenco

DOB: 01/04/1999
Email: niculencoolesea99@gmail.com
Phone Number: +353 89 493 1755

Personal Profile

Dynamic and approachable person with courteous manners, able to work in a busy environment. Possesses a
commitment to delivering customer service excellence and a reputation for ensuring complete customer
satisfaction. Now aiming to deliver similar results in a challenging new role.

Core Skills

• Multilingual. Fluent Romanian. English, Spanish and Russian – Intermediate

• Excellent attention to detail, demonstrated by approaching tasks in a methodical manner, displaying
accuracy at all times and with the capability to work effectively to deadlines in a busy environment
• Strong communication skills, proven by active listening and answering all customer queries
• Great time management demonstrated through multitasking and successfully meeting deadlines
• Exceptional administrative and organisational skills, proven by managing a successful business
• Outstanding working knowledge of Microsoft Word, Excel, PowerPoint, Internet

Employment History

General Operative
Dec 2021 – Apr 2022 JZ Flowers, Naas, Ireland
• Manually and accurately picked and packed orders for costumers
• Identified any order errors or discrepancies and corrected them prior to despatch
• Completed regular stock counts when required
• Assisted with the stock rotation of multiple product lines

Sales Assistant
Sep 2018 – Mar 2019 The Body Shop, Cluj-Napoca, Romania
• Established a loyal clientele through customer satisfaction and excellent customer service
• Ordered and managed stocks
• Served and assisted customers on checkouts
• Answered the phone and helped with queries/complaints
• Helped train new members of staff

Sales Assistant
May 2017 – Oct 2017 Dashi Noodle Bar & Sushi, Cluj-Napoca, Romania
• Upheld safety and sanitation standards
• Operated high-volume cooking and assembly equipment
• Measured and prepared raw food materials
• Helped to order and stock received food supplies and equipment

Sales Assistant
April 2016 – Sep 2016 Lunch Box, Cluj-Napoca, Romania
• Process and fill customer food orders and preparate speciality dishes quickly accurately
• Operate cash register and credit card machine to process customer payments
• Answer customer questions about food ingredients, freshness and availability
• Clean and straighten counters and tables at end of shift
Education

Ecology Diploma
2014 – 2018 College ,,Iulia Hasdeu”, Cahul, Moldova

High School Diploma

2017 College ,,Iulia Hasdeu”, Cahul, Moldova

Business Administration in Hospitality Services Diploma

2018 – 2021 ,,Babes-Bolyai” University, Business Faculty, Cluj-Napoca, Romania

,,Mary Kay” Make Up Course Diploma

2017

Nail Course Diploma

2020