AUDIT FINDINGS REPORTING AND FOLLOW UP

MANAGEMENT SYSTEM (AFRFMS)

PROJECT QUALITY ASSURANCE PLAN

Version <1.0>

<10/24/2023>
 VERSION HISTORY
Version Implemented Revision Approved Approval Reason
#
By Date By Date
1.0 Weinshet Dender 10/24/2023 Sosena Obsie
1.1

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Contents
1. Introduction..............................................................................................................................1
1.1 Purpose of the Project Quality Assurance Plan................................................................1
1.2 Scope of the Project Quality Assurance Plan....................................................................1
1.3 Project Quality Assurance Objective................................................................................1
2 Project Overview/Description..................................................................................................1
3 Quality standard.......................................................................................................................1
4 Quality Objectives....................................................................................................................2
5 Project Quality Assurance Management..................................................................................2
5.1 Quality Roles and Responsibilities...................................................................................2
5.2 Tools, Environment, and Interfaces..................................................................................3
6 Project Quality Assurance Activities, Process and Reviews....................................................3
6.1 Quality Assurance Activities............................................................................................3
6.2 Deliverable and Processes Subject to Quality Review.....................................................3
6.3 Documentation Deliverables.............................................................................................4
6.4 Quality Control and Review Approach.............................................................................4
6.5 Quality Assurance Monitoring and Reporting..................................................................6

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1. Introduction

1.1 Purpose of the Project Quality Assurance Plan

The purpose of this document is to outline the Quality Assurance (QA) plan for Audit Findings
Reporting and Follow-up Management System. The QA plan will ensure that the project meets
the required quality standards and that all deliverables are of high quality. This plan will define
the QA activities, responsibilities, and procedures to be followed throughout the project
lifecycle.

1.2 Scope of the Project Quality Assurance Plan

The QA plan applies to all phases of the project, including Initiation, Planning, Testing,
Deployment and Closing. It primarily covers the software components of the project.

1.3 Project Quality Assurance Objective

The objectives of the QA plan are as follows:

 To ensure that all project activities are performed in accordance with the established
procedures and guidelines
 To continuously monitor and improve the quality of the project deliverables and
processes
 To ensure that the project's documentation is accurate, comprehensive, and up-to-date
 To ensure that all project deliverables meet the specified quality standards
 To check if the identified defects or issues are addressed in a timely manner
 To provide objective insights into the project's quality status to stakeholders

2 Project Overview/Description

This project aims to implement Audit Findings Reporting and Follow-up Management System.
The scope of the project is to apply all audit conducted by the internal audit of the bank. This
includes IS Audits, Inspection Audits, Operational Audits, and Inspection Findings.

3 Quality standard

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This plan is designed to be consistent with the Project Management Institute’s (PMI) A Guide
to Project Management Body of Knowledge (PMBOK ) as a guide by incorporating the
processes like plan quality, manage quality(quality assurance) and control quality as much as
possible while meeting the unique needs of IT projects at the Bank.

4 Quality Objectives and Matrices

Achieve the stated quality objective the below matrices will be used to measure and Control
Quality process in the project.

Metric or Specification Measure

Delivery to scope. Comparison of the delivered scope against the Statement
of Work. Measured during UAT and customer project
acceptance certificate.

Delivery on time Baseline schedule +/- change orders versus actual dates.

Percentage of tasks completed on time.

Delivery on budget Actual costs +/- change orders versus budget.

Cost performance measured by CPI,

Adherence to Awash Bank project Comparison of method used versus QA Review
methodology

5 Project Quality Assurance Management

5.1 Quality Roles and Responsibilities

This section discusses QA responsibilities and activities concerned with the reporting and
tracking of project related problems and resolutions. The following roles and responsibilities are
defined for the QA activities:

Roles Responsibilities Assigned personnel

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Project Manager Overall responsibility for the successful Meseret Akalu

implementation of the QA plan, Scheduling and
management of quality control activities.

QA Lead Responsible for the development and execution Weinshet Dender

of the QA activities.

Developers/vendors Responsible for delivering high-quality software In house

Testing Team: Responsible for conducting testing activities and IT and Business team
reporting any defects or issues
Stakeholders Responsible for providing feedback and Awash Bank
ensuring that the project meets the desired
quality standards Internal Audit
Directorate

5.2 Tools, Environment, and Interfaces

Tool
Category Tool Responsibility and Ownership Url
https://
Document Managing and organizing project portal.awashbank.c
Managemen documentation. (Ownership: Documentation om/SitePages/
t SharePoint Specialist) Home.aspx

This section describes the tools that will be used for QA and the methodology employed to
implement usage of the mentioned tools. The below tools will be used for the purpose:

6 Project Quality Assurance Activities, Process and Reviews

The following sections define how this project will apply each of these activities, tasks and life
cycle to review, monitor and control quality standards. To achieve the planned activities, the QA
plan will follow the established procedures and processes, which include:

6.1 Quality Assurance Activities

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The following QA activities will be performed throughout the project:

• Requirements Review: Scrutinize project requirements for clarity, consistency, and

feasibility from a QA perspective.
• Documentation Review: Review project deliverable documents, including user manuals,
for accuracy and completeness.
• Metrics and Reporting: Track quality metrics and provide relevant reports to
stakeholders.

6.2 Deliverable and Processes Subject to Quality Review

This section discusses QA deliverable and process reviews related to the lifecycle of the project
and related activities as part of the Project Plan, (Refer to the Quality Assurance Checklist for a
complete description of these tasks.)

Deliverable or process that will reviewed Details of quality review

Project Initiation process Part of the QA Checklist Review process

Project Planning, Tracking, and Oversight Part of the QA Checklist Review process
Processes
Requirements Analysis Process Part of the Document Review process

Acceptance Testing Process Part of the QA Checklist Review process

Release Process Part of the QA Checklist Review process

Review and approval of project Part of the Document Review process

documentation

6.3 Documentation Deliverables

The Deliverables section provides a description of the documents that will be produced and will
require checking by the QA Team. The project's life cycle determines the set of deliverables that
will be made available to the QA Team. These deliverables help define the QA activities.

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Deliverable documents that will be Phases to be reviewed Details of quality review

reviewed
Requirements definition (SOW or Initiate Phase If Objectives, scope and
BRD) deliverables are clearly
defined
Deliverable documents Different Phases If an accurate and complete
deliverable documents are
produced

6.4 Quality Control and Review Approach

Quality control Milestones Start date End date Owner Documentation

process

Project Management Startup phase 17-Oct-2023 18-Oct-2023 PMO and -QA Checklist
Process review Project -Verification
Manager Reports

Review of At Initiation phase 18-Oct-2023 20-Oct-2023 Project -QA Checklist

Requirements Manager -Verification
definition (SOW or Reports
BRD) -Business
Team

-Business
Analysis
Team
Project Delivery Initiation/Design 25-Aug-2023 30-Oct-2023 PMO and -QA Checklist
Process Phase review Project -Verification
Manager Reports

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At implementation 31-Oct-2023 20-Nov-2023 PMO and -QA Checklist

Phase Project -Verification
review(Tracking, Manager Reports
and Oversight
Processes)

Ahead of launch/Go- 25-Dec-2023 28-Dec-2023 PMO and -QA Checklist

live review Project -Verification
Manager Reports

At the Close of the 29-Dec-2023 05-Jan-2024 PMO and -QA Checklist

Project review Project -Verification
Manager Reports

Review of On all phases 06-Jan-2024 09-Jan-2024 -Project -Deliverable

deliverable Manager documents
documents
-QA Team

Vendor/
Developer

6.5 Quality Assurance Monitoring and Reporting

The QA activities will be monitored and reported on a regular basis. The monitoring and
reporting process will include:

 Regular status updates on the QA activities, including progress, issues, and risks
 Metrics and measurements to track the quality of the project deliverables and processes.
 Periodic reviews to assess the effectiveness of the QA activities and make necessary
improvements.

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Appendix A: Project Quality Assurance Plan Approval

The undersigned acknowledge they have reviewed the Audit Findings Reporting and Follow-up
Management System(AFRFMS) Project Quality Assurance Plan and agree with the approach it
presents. Changes to this Project Quality Assurance Plan will be coordinated with and approved
by the undersigned or their designated representatives.

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

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Appendix B: References

The following table summarizes the documents referenced in this document.

Document Name and Description Location

Version
QA checklist A Checklist is a catalog of items/tasks https://
that are recorded for tracking. portal.awashbank.com/
SitePages/Home.aspx

Verification/Validation A document that summarizes all https://

Report Template validation results and procedures portal.awashbank.com/
done in order to ensure that certain SitePages/Home.aspx
products and services consistently
maintain satisfactory quality.

Appendix C: Key Terms

The following table provides definitions for terms relevant to this document.

Term Definition
QA Quality Assurance
AFRFMS Audit Findings Reporting and Follow-up Management System
PMO Project Management Office

UAT User Acceptance Test

BRD Business Requirement Document

IS Information System

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SOW Statement of Work

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