Travel Assignment

Learner Name Gurvir Singh

Course Title Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel &
Customer Service
Assessor Name Herminder Kaur
I.V. Name
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers & UNIT5
Statements LO1-Examine the functions of international travel organizations
within the airline industry.

LO2- Demonstrate knowledge of aviation geography and associated

terminology.

LO3- Examine documents and regulations used in air travel.

LO4- Explore the options available when planning an itinerary and

making a booking.

Issue Date May15,2023 Submission Date May22,2023

Learner’s Declaration

I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name GURVIR SINGH Date 22/05/23

Instruction Your assignment will not be accepted if it does not contain the list of
source details of the text material referred to and the details of the
people contacted in accomplishing this project and the tasks attached.

Purpose & Aims  Explain the functions and responsibilities of travel organisations
 Evaluate the importance of international aviation conventions.
 Demonstrate knowledge of the geography of the aviation industry
 Use appropriate terminology associated with the aviation industry.
 Identify the main documents required by passengers
 Investigate different uses of the Travel Information Manual.
 Explain the planning process for an air travel itinerary

C4.A4/9
  Using timetables and tariffs produce a detailed itinerary and tickets
for a minimum five day tour.

You are working in an Air travel organization like a Travel agency or a

Background Tour Operating company as a counter staff.

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment
TIMELINE: You can take up to One week to submit the Assignments

Question . You are required to make PPT on any 2 countries,travelling to two respective cities in each of
them.The choice of Countries/cities should have some history and tourist attractions.
Note:-Minimum 2 and maximum 6 destinations in each day.(PASS)
Each country has its own travel set of laws: be explicit in explaining how to reach that country along
with the customs currency , and the airport tax regulations policy(PASS)
A customer walks-in:he/she wants to go out on a tour with family.
After Planning the trip according to the passenger ‘s necessities the student is required to fill in a manual
ticket and it has to be presented along with questionnaire in the class
Itenarary prepared for the client should have Day to Day itinerary for the passenger with a return
journey planned from the home country(PASS)
Answer. Canada Customs, Currency & Airport Tax regulations details

Customs
Import regulations:
RESIDENTS 1. after a stay outside of Canada for less than 24 hours: no allowances apply; or 2. after a
stay outside of Canada for at least 24 hours but less than 48 hours may import goods valued at not more
than CAD 200.-, which cannot include alcohol and tobacco products; or 3. after a stay outside of Canada
for at least 48 hours but less than 7 days may import goods valued at not more than CAD 800.-, which must
accompany the passenger as hand or checked baggage and may include: a. 50 cigars, 200 cigarettes, 200
tobacco sticks and 200 grams of manufactured tobacco , ; b. 40 oz. (1.14 liters) of alcoholic beverages or 51
oz. (1.5 liters) of wine or 288 oz. (8.5 liters) of beer or ale ; c. gifts up to a value of CAD 60.- (excluding
tobacco products, alcoholic beverages and advertising matter) per recipient. Gifts for more persons
allowed if the value of each gift for each recipient does not exceed CAD 60.-; or 4. after a stay outside of
Canada for at least 7 days (excluding day of departure) may import goods valued at not more than CAD
800.-, which may accompany the passenger as hand or checked baggage or follow entry, except for alcohol
and tobacco, into Canada (such as via courier, mail or delivery agency) and may include the allowances
listed in 3.a., b., and c. Goods to follow (not including alcoholic beverages or tobacco) must be declared on
the passenger's arrival. NON-RESIDENTS: 1. 200 cigarettes, 50 cigars, 200 tobacco sticks and 200 grams
of manufactured tobacco ; 2. 40 oz. (1.14 liters) of alcoholic beverages or 51 oz. (1.5 liters) of wine or 288
oz. (8.5 liters) of beer or ale ; 3. gifts up to a value of CAD 60.- (excluding tobacco products, alcoholic
beverages and advertising matter) per recipient. Gifts for more persons allowed if the value of each gift for
each recipient does not exceed CAD 60.-. FORMER RESIDENTS of Canada after a stay outside of
Canada for 12 consecutive months or more: any articles owned and in possession and used at least 6
months prior to their return to Canada. For more information contact nearest Canadian embassy or
consulate. Restrictions and duty on food products: Complex requirements, restrictions and limits apply
when importing meat, eggs, dairy products, fresh fruits, vegetables, and other foodstuffs that it is strongly
advised not to bring such goods into Canada. Certain seeds, plants and plant parts are subject to special
import requirements. For more information, contact the CFIA Import Service Centres in Montreal,
Toronto and Vancouver The following meat and dairy products may be imported only from the U.S. and
must be identified as products of the USA: a. 24 eggs; b. CAD 20.- worth of dairy products; c. 3 kilograms
of margarine; d. 20 kilograms of meat and meat products, with restriction of: - max. 1 whole turkey or 10
kilograms of turkey products; - max. 10 kilograms of chicken. Prohibited: articles from Haiti, made of
animal skins (e.g. drums). Soft shell turtles from any country, including the USA.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest
Territories, Nova Scotia, Ontario, Prince Edward Isl., Saskatchewan and Yukon Territory.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest
Territories, Nova Scotia, Ontario, Prince Edward Isl., Saskatchewan and Yukon Territory.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest
Territories, Nova Scotia, Ontario, Prince Edward Isl., Saskatchewan and Yukon Territory.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest
Territories, Nova Scotia, Ontario, Prince Edward Isl., Saskatchewan and Yukon Territory.
If cigarettes, tobacco sticks or manufactured tobacco are included in the personal exemption allowance,
only a partial exemption may apply. A special duty has to be paid on these products unless they are
marked with excise stamp "Duty Paid Canada Droit Acquitte". An individual may import max. 5 units of
tobacco products that are not packaged and marked with the excise stamp. One unit consists of either 200
cigarettes, 50 cigars, 200 grams of manufactured tobacco; or 200 tobacco sticks.
Arms and Ammunition regulations:
Prior to carrying a firearm into another country or bringing one back into Canada, the Canadian Firearms
Centre should be contacted in order to find out what particular documentation is required, by calling 1-800-
731-4000 from anywhere in Canada or the USA or (506) 624-5380 from elsewhere, Note: replica firearms
are classified as prohibited devices and cannot be imported into Canada.
Export regulations:
Free export without any restriction of tobacco products and alcoholic beverages.
Crew members customs regulations:
Same regulations as for passengers apply.
Pets:

Birds: 1. Birds from countries other than the USA: no birds of any type are allowed entry into Canada
unless accompanied by an Import Permit which must be obtained prior to arrival in Canada. This includes
pet birds (parrots, song birds, etc.). The import of birds into Canada is also subject to control by the
Canadian Wildlife Service, therefore, a permit may also be required. 2. Birds from the USA: a.
Accompanied by owner: birds must be found healthy when inspected at port of entry. Owner must sign a
declaration stating that: - birds have been in his/her possession for the 90 days period preceding date of
importation; and - birds have not been in contact with any other birds during that time; and - birds are the
owner's personal pets; - and are not being imported for the purpose of re-sale. The owner or any family
member must not have imported birds into Canada under this pet bird provision during the preceding 90
days period; b. Unaccompanied birds: Psittacine birds (parrots, parakeets etc.) must be accompanied by an
Import Permit issued by the CFIA. Cats and Dogs: a. From non-rabies free countries: dogs and cats may
enter Canada if accompanied by valid rabies vaccination certificate issued in either English or French, by a
licensed veterinarian, clearly identifying the animal and showing that they are currently vaccinated against
rabies. The certificate should indicate the type of rabies vaccine used, date administered and expiry date
(please note that if validity date does not appear on certificate, it will be considered a 1 year vaccine); b.
From rabies-free countries (as recognized by Canada): Dogs and cats may enter Canada if accompanied by
a certificate, in either English or French, of an official government veterinarian clearly identifying the
animal and showing that rabies has not existed in that country for the 6 month period immediately
preceding shipment of the animal, and that the animal has been in that country for the 6 months preceding
import or since birth. Please note that (a) above is also an option if the animal has been vaccinated. Note:
Dogs and cats under 3 months old are exempt from above rabies requirements. In addition, please note the
following section (c) for all puppies under 8 months old; c. for puppies under 8 months old traveling
unaccompanied to Canada, in addition to above, they are required to be accompanied by a detailed health
certificate. d. An inspection fee must be paid for dogs and cats from countries other than the USA: CAD
30.- and tax for the first animal in the shipment, and CAD 5.- tax for each additional animal in the
shipment. Please note that above only applies to personal pets and does not apply to commercial shipments.
For further information on importing animals, "Pets Imports" or contact: Client Services, AHPD, CFIA, 59
Camelot Drive, Nepean, Ontario, Canada, K1A 0Y9.

Baggage Clearance regulations:

Baggage is cleared at the first port of entry.
Currency
Currency Import regulations:

Same regulations as for export apply.

Currency Export regulations:

Local currency (Canadian Dollar-CAD) and foreign currencies: no restrictions up to CAD 10,000.-.
Amounts equal to or greater than CAD 10,000.- must be declared.

Airport Tax
Airport Improvement Fees (AIF) are levied on all passengers departing from selected airports. Amounts
vary. Place of payment: Included in the ticket fare, or upon departure.

Day 1
INCLUDED:
Flight,Hotel,3 Activities,Meals

Welcome to Toronto! Passengers will be need to take the hotel shuttle on arrival. The passengers will be
dropped at the hotel. Check into Hotel (Check in time 3 PM). Meet and greet with tour manager at 6 pm in
the hotel lobby. Your Tour Manager prepares you for your upcoming adventure. Please note that if your
flight is coming in late, you will miss the itinerary scheduled for today and there behind these significant
sites. Overnight stay at the hotel. Will not be any refunds. Enjoy a fabulous Indian Dinner with an array of
mouthwatering dishes at an Indian restaurant. Depart for the guided night tour of Toronto where you’ll
enjoy incredible views of the city and harbor. See the city ’ s most important landmarks, explore our
favorite hidden corners, and hear the stories

Day 2
INCLUDED: 1 Activity,Meals
After breakfast at the hotel. Proceed to visit Niagara Falls. Drive around the “Golden Horseshoe” of Lake
Ontario and through vineyards and rich farmlands. Enjoy the visit to a winery at the Niagara by the lake.
We will have a quick photo stop at the famous Floral Clock. Later, board a Niagara Falls sightseeing
cruise for a thrilling boat ride to view the thundering falls from river level and then proceed to the
Journey Behind the Falls, later visit the Skylon Tower. Ride to the top of the Tower to view the entire
Niagara Region from 774 feet up above ground. After a delicious dinner at Indian Restaurant drive back
towards Toronto and overnight stay at the hotel.

Day 3
INCLUDED: 2 Activities,Hotel,Meals

After breakfast at the hotel, checkout, and drive towards Ottawa (about 3 hrs drive). Enroute we will have
a quick stop at The Big Apple The World ’ s Biggest Apple And Bakery, a Roadside venue featuring
counter serve dining, a country store, mini-golf, and kiddie train rides. On the way stop at Kingston, a
Canadian city on Lake Ontario, at the mouth of the Cataraqui and St. Lawrence rivers. It's known as the
"Limestone City" for its grand 19th century buildings, including the lakeside Kingston City Hall. Free
time to explore this town and have lunch on your own. Board the cruise at Rockport to view the
spectacular views of the 1000 Islands. Discover and experience the Heart of the 1000 Islands, majestic
castles, and whispers of a thousand legends, as you cruise the breathtaking 1000 Islands. After the cruise,
drive towards Ottawa. Dinner at an Indian restaurant and overnight stay in Ottawa.
Day 4
INCLUDED: 2 Activities,Hotel,Meals

Checkout of the hotel after breakfast. Enjoy the guided city tour of Ottawa. Let our professional tour
guides introduce you to the historical landmarks, exciting attractions, and beautiful scenery that Canada's
capital has to offer. After lunch, drive towards Montreal. Visit the Notre-Dame Basilica of Montreal. This
is a beautiful church with a spectacular altar, gorgeous wood carvings, lovely stained glass, an epic-sized
pipe organ, and mini altars. This tour is an ideal introduction to the history of Notre-Dam Parish, the
building of the church, key architectural features, and the many works of art that adorn the building.
Continue with the Guided City Tour of Montreal. Experience an overview of Montréal and its historical
sites where you will discover all of the characteristics this city has to offer. Our charming tour guide will
present you with one of the world’s largest French-speaking cities with numerous museums, restaurants,
and shops. End the day with a delicious dinner at an Indian restaurant and an overnight stay in Montreal.
Day 5
INCLUDED: 1 Activity,Meals

After breakfast drive towards Quebec City (about 3hrs Visit Motmertency falls (French: Chute
Montmorency) is a large waterfall on the MontmorencyRiver in Quebec, Canada After lunch on your
own, proceed to the guided city tour of Quebec City. Enjoy a magnificent tour of this 400-year-old city,
which was founded in 1608 by Samuel de Champlain on the banks of the Saint Lawrence River. Québec
City, a UNESCO World Heritage Treasure is surrounded by gorgeous landscapes. historical, cultural, and
outdoor activities and exquisite food. Drive back to Montreal. Dinner at an Indian restaurant and
overnight stay in Montreal

Day 6
INCLUDED: Meals,Hotel,Flight

Today after breakfast, check out from the hotel (check out time is 11 am). The hotel offers a
complimentary shuttle to the Montreal (YUL) airport. Please check with the bell desk regarding shuttle
timings. If you have any early flight & no shuttle is operational, please take a cab on your own. (Shuttle
timings is from 5 AM to 9 PM). A packed breakfast option is not available for passengers taking an early
flight.
Question .Give and explanation about the international travel organisations like
IATA,UFTAA,PATA,ICAO,WARSAW CONVENTION,MONTREAL CONVENTION & CHICAGO
CONVENTION-(MERIT)
*You have to individually present these organisations in a summary form with limiting yourself to the
time limit of 10-20 mins. Their introduction and their objectives . (PASS)
Note- You must explain about organizations& conventions on an individual basis by first giving their
introduction and then informing about their aims and activities in the PPT.

Answer.
IATA (International air transport association ) location identifier is a unique 3-letter code used in aviation
and also in logistics to identify an airport.
• FOR EXAMPLE, JFK is the IATA code for, you might know it, new York’s john F.
UFTAA
Answer UFTAA (Universal federation of travel agent association) The main objective of the association is
the promotion development, and expansion of the travel and tourism industry worldwide. Practically , it
acts as the negotiating body between travel agent and international organization.

PATA
Answer Pacific Asia Travel Association (PATA) is a not for profit association that is internationally
acclaimed for acting as a catalyst for acting as a catalyst for the responsible development of travel and
tourism to, form and within the Asia pacific region.
PATA has 95 government state and city tourism bodies, 25 international airline and airport, 108 hospitality
organizations, 72 educational institutions, and hundreds of travel industry companies in the Asia pacific
and beyond. Thousands of travel industry professionals belong to PATA.

ICAO
Answer ICOA ( The International Civil Aviation Organization ) is a specialized and funding agency of the
united nations, tasked with the planning and development of safe international air transport.
Consistent with article 44 of the convention on international civil aviation, an objective of ICAO is to
foster the planning and development of the international air transport system.
The ICAO airport codes also known as location indicators are the four- letter sequences used by pilots and
air traffic controllers in their charts, on-board systems and in communications.
FOR EXAMPLES: London Heathrow (ICAO : EGLL) and Londan Gatwick (ICAO : EGKK)
Warsaw Convention
Answer The Warsaw convention is an international convention which regulates liability, in the event of
accident for international carriage of person, luggage or goods performed by aircraft for reward.

Montreal Convention
Answer The Montreal Convention establishes airline liability in the case of death or injury to passengers,
as well as in case of delay damage or loss of baggage and cargo it unifies all to the different international
treaty regimes covering airline liability that had developed haphazardly since 1929.

Chicago Convention
Answer The Chicago convention (also known as the convention on international civil aviation ),
established the international civil aviation organization (ICAO), a specialized agency of the united nations
charged with coordinating and regulating international air travel.

The client is probing to find how knowledgeable you are in the Travel Industry, to see if you are
qualified enough to prepare this package for him . So he has put forward a new question for you. Please
answer him
*Can you please explain ‘ the freedom of the air ’ with regard to my package? Which freedoms are
applicable to my route, using the route and airlines that you have chosen for my tour package?
Note:-Please explain the diffrent freedoms of the air and then present the applicable freedoms which are
achived in this package,you can use a world map in your PPT for better explanation(MERIT)
Answer. Freedoms of the Air

First Freedom of the Air - the right or privilege, in respect of scheduled international air services, granted
by one State to another State or States to fly across its territory without landing (also known as a First
Freedom Right).

Second Freedom of the Air - the right or privilege, in respect of scheduled international air services,
granted by one State to another State or States to land in its territory for non-traffic purposes (also known
as a Second Freedom Right).

Third Freedom of The Air - the right or privilege, in respect of scheduled international air services, granted
by one State to another State to put down, in the territory of the first State, traffic coming from the home
State of the carrier (also known as a Third Freedom Right).

Fourth Freedom of The Air - the right or privilege, in respect of scheduled international air services,
granted by one State to another State to take on, in the territory of the first State, traffic destined for the
home State of the carrier (also known as a Fourth Freedom Right).
Fifth Freedom of The Air - the right or privilege, in respect of scheduled international air services, granted
by one State to another State to put down and to take on, in the territory of the first State, traffic coming
from or destined to a third State (also known as a Fifth Freedom Right).

ICAO characterizes all "freedoms" beyond the Fifth as "so-called" because only the first five "freedoms"
have been officially recognized as such by international treaty.

Sixth Freedom of The Air - the right or privilege, in respect of scheduled international air services, of
transporting, via the home State of the carrier, traffic moving between two other States (also known as a
Sixth Freedom Right). The so-called Sixth Freedom of the Air, unlike the first five freedoms, is not
incorporated as such into any widely recognized air service agreements such as the "Five Freedoms
Agreement".

Seventh Freedom of The Air - the right or privilege, in respect of scheduled international air services,
granted by one State to another State, of transporting traffic between the territory of the granting State and
any third State with no requirement to include on such operation any point in the territory of the recipient
State, i.e the service need not connect to or be an extension of any service to/from the home State of the
carrier.

Eighth Freedom of The Air - the right or privilege, in respect of scheduled international air services, of
transporting cabotage traffic between two points in the territory of the granting State on a service which
originates or terminates in the home country of the foreign carrier or (in connection with the so-called
Seventh Freedom of the Air) outside the territory of the granting State (also known as a Eighth Freedom
Right or "consecutive cabotage").

Ninth Freedom of The Air - the right or privilege of transporting cabotage traffic of the granting State on a
service performed entirely within the territory of the granting State (also known as a Ninth Freedom Right
or "stand alone" cabotage).

Question.Why do you think your package is of good quality?Can you please elaborate?(DISTINCTION)
Can you compare your package with a similar package of any other tour operator and tell me the
advantages of your package.
*Note:-Please make a presentation elaborating on your argument - You must be logical in the analysis of
your work giving relevent points to support your aeguments. You must explain what makes you think
your package is good?You must give the highlights ,advantages of your packages including the relevent
measures you have taken while making the package and how all measures has helped package and pax
directly or indirectly ie;by saving time,money making the your more interesting etc.You may use pictures
or brochures for better explanation.
Answer.We provide you complimentary breakfast everyday of the trip and that will reduce your expenses
of food. Your free pass and amusement park visit will give a wakeup for call for the child in you. In our
package we have charged less cost of travel. We tried to include maximum destinations in a short period ,
and which are easy to reach. We also arranged host for you in each country so that you don’t have to take
an additional guide from there. You will feel that energy back to your life after this wonderful
trip…….enjoy your trip with us …. Enjoy each moment!!!