Nataraj

Hyderabad, India.
Mobile: +91 8886479995
Personal Email ID: pnatrajpng@gmail.com , pnatrajpng@yahoo.com .

Objective Deep dive on a challenging Project Manager role, understand, analyze, equip with perfect
information and pool the resource for planning and execution with all the stake holders,
direct, drive and Lead the team for desired outcome of the organization Project goal.

Experience Overall 14+ years of experience in the IT Enabled Services Sector,

7+ Years in IT Infra Build & Application deployment Project Management,
2+ Years in CHANGE, INCIDENT & SERVICE MANAGEMENT
3 year in Technical support on MAINFREMES, WINDOWS & NETWORKING,
2 years in Software Development
Education Master in Information Systems (MSC.IS) from Osmania University in 2004. 72%
Bachelor of Computer Application (BCA) from Osmania University in 2002. 73%
Technical skills Technically Knowledge & Hands on Exp:
Operating System & Networking: Windows, Mainframes, Unix, Linux , RHEL, AIX, HP-UNIX.
Service Management Tools: Maximo ISM, Remedy, Service Now, ManageNow.
Programming Languages: C, C++, VC++, VB.NET, ASP.NET, JAVA, JSP & XML.
Database Management : Oracle DBA, Microsoft Access.
Other Tool: SAP, Ctrl-M, Rational Rose.
Certifications ITIL V3 Foundation Certified (External & IBM ),
IBM PMI COE (Advisory Project Manager Accreditation Experienced level),
IBM Enablement Track Cloud Foundation
IBM Migrating Infrastructure to the Cloud, IBM Cloud Computing (URL-ILXA-9AXMP4)
IBM CAMMS (Cloud, Advanced Analytics, Mobile, Social and Security) Foundation certified.
IBM Mainframes Z/OS - L2 Certification for Main tech.
2019 - 2020 Black Knight Financial Services, Jackson-vial & Hyderabad

Black Knight (NYSE:BKI) is a leading provider of integrated software, data and

analytics solutions that facilitate and automate many of the business processes across
the homeownership life cycle ( Mortgage and Consumer Loan, Real Estate and Capital
Markets verticals ).

My Roles and Responsibilities as Offshore Project Manager

Plan Product Development activity in release, Schedule Releases,
Monitor & Track Prod dev Activity through Microsoft TFS tool via User Story, Tasks, Bugs
Drive daily off shore scrum calls & Monthly retrospective calls.

Project AIP : Leverages Black Knight’s multi-year, multi-million dollar investment in its data,
analytics and technology solutions to deliver actionable intelligence to lenders and servicers
Features analytics specific to organizational levels: executive, manager, employee and data
scientist, so everyone can take the right

Project Data ingestion: Moving 48+ Client data from MSP ( Mortgage Servicing Platform )
on Mainframes to DataHub(Hadoop eco system) via Message-way for business & Client
needs.

My 12+ Years of Experience in IBM

2016 – 2019
IBM India Pvt Limited, GTS
My Roles and Responsibilities as Project Manager in Transition & Transformation.

Planning & Implementation of Infrastructure setup for Private Cloud including Manager
From and Manage 5 Data Centers
▪ Initiate Phase: Prepare PDR - Project Definition report, Identify Internal & External
Stake Holders, High level discussion on SOW with Internal Architects,
▪ Planning phase: Confirm SCOP from client, Prepare Project Plan – MPP, Conduct
technical discussion, Setup Architectural discussion as part of requirement gathering
& Prepare details Runbooks for implementation, Prepare Communication plan,
Estimate Role wise Resource efforts & Procurement of software and hardware
estimates & Tracking, Plan Vendor Management, Plan & Approvals on
Implementation Dates, Identify Dependencies, Issues Risk and plan Mitigation,

▪ Execution Phase : Ordering Hardware & licenses, Prepare team for Implementation,
Conduction Infrastructure & application Build, Communication Project Progress
▪ Monitor and Control Phase: Supervise the work for Accuracy and quality of work in
execution, daily review of the Execution and completion plan part of scope, Mange
Resource availability, Dependencies like external Pre REQ-readiness confirmation.
Conduct Internal Infra and Application level tests & Test results collection, Schedule
and closed Client leave Testing, Moving setup to production & Hyper care support.
 ▪ Closing Phase: Ensure Infra level, Application design, LLD’S, AHLD, SHLD, Work flows
as Documented, signing off documentation, prepare Closure Report with closed
issues, Recognize the teams, Release, Final project closure documentation.

IBM Client: Schneider Electric – France.

Schneider Electric SE is a French multinational corporation that specializes in energy
management and automation solutions, spanning hardware, software, and services. Native
of France.

Project 1: Move SE Application infra from Capgemini to IBM CMS, CMS4SAP Cloud &
Traditional DC.

Project 2: Migrate APAC, EMEA, LATIN America Ctrl-M & EM Server from CG to IBM DC
Received Recognition from Client & IBM for completion project –
with 0 Impact to Client.

Project 3: Realign Some of the CMS4SAP Cloud system back to Traditional DC.

2019 – 2020 Project 3, Project 2, Project 1: Job Roles as Lead PM in Schneider Electric – SITS Program:

▪ Interlock with all Stake holder of Client & Engage IBM Architects, Application Team,
Infra teams & review Application Technical documentation, SHLD, AHLD, NT and
other documents.
▪ Engage & lead Wave PM with me in achieving successful migration by Plan Run Book
for migration
▪ Engage Architects, SME’s, all key Stake Holders for confined AHLD, SHLD, NT,
Technical documentation
▪ Design Application & infra level Test plan for Quality check on & after migration.
▪ Execute migration, keep track of RAID Log, Defects, Vendor, Manage Resources.
▪ Complete Closure procedure by Client, IBM BAU, FMO Sign-off, Change
Management.
▪ External Audit Readiness with Migration, Planning, Execution, Closure Artifacts.

2014 - 2016 Project 4: IBM Cloud Deployment Services (ICDS) SE Private Cloud – Proof of Concept (POC) -
InProgress
Planning & Proof Of Concept preparation
▪ Conduct Workshop to discuss the approach, Identify Different Phases & Teams -
what they will do
▪ Identify POC environment, Findings, schedule
▪ Prepare update Project Plan, Prepare Cookbook & Publish
 Project 5:
IBM Client: Sandvik France,
Role: IBM Sandvik Orchestration Cloud Deployment Services (ICDS) - InProgress
Infrastructure Project Manager, Transition & Transformation.

Sandvik AB is a Swedish company in high-technology engineering group in tools and tooling

systems for metal cutting, equipment, tools and services with about 43,000 employees and
sales in more than 150 countries, Demands Private cloud setup to centrally manager the 5
data centers infrastructure build and maintenance.

Own & Manager the project completion by engaging Right resource, planning &
implementation at all level including, Detailed requirement gathering on required
procurement, Resourcing management at HW Build team, OS Team, MW Team, Application
development teams, Patterns development Team, Day2care owner ship, Handover to client
after successful testing moving to production.

Project 6:
2010–2014 IBM Client: RBS Royal Bank of Scotland – New Bank W&G – Williams & Glen
Role : Middle Ware Project Manager , Transition & Transformation.
The 250-year-old banking brand, Williams & Glyn owned by RBS. RBS Group (RBSG) has
agreed a million dollars pre-IPO investment in its Williams & Glyn business. W&G banking
infrastructure is being developed with RBS new generation IT architecture to meet business
demand.

▪ Lead 350 Banking Applications infra build and Develop Test Data Migration
▪ Lead all IT Infra Build Run Book PM, interlock with Server Build Factor PM, Linux,
Solaris, HPUX, AIX SME, AD, ESX, AT&T Team for tracking progress and priories the
bottle necks.
▪ Engage with Middle Ware SME for Pre Requisite required for MW Software
configuration and installation, engage with BFM for Windows, Unix, Solaris, AIX SME
for arrange the MW Pre Requisite (Access, Storage, File System, Packages, License,
other required components)
▪ Drive MW PM Call for AIB Design wise Server Build, MW Component installation,
Configuration status, find challenges and resolve, data base level Connectivity
required, MW level IVT (Infrastructure Verification Test) Results.
▪ Analyze Every Application wise IT AIB Design (Application & Infrastructure Build)
which has following information: Data Sources, Platform Info, Source Discovery,
Source Infra Diag, Target Design Conditions, Target Infra Diag, Target Systems, Target
Software, Target Storage, Target Network Info, Target Data Flows, Target Shared Svc
& Middleware, Target Database Info, Target Backup Reqs, Target Bill of Materials,
Target Appliances, Data Validation
▪ Interlock with BFM (Server Build Factory team), NIT & AT&T (Network Team) to get
the Servers build as per AIB Documents, OS install, OS level configuration, Network –
IP, VNIC, DNS Configuration etc and keep ready.
▪ Interlock with Infosys team on Database DDL Scripts and engage MW Database SME
for final configuration and ready ness for Application team to install the Banking
 applications.
▪ Interlock with Higher management on Project deliverable time lines to prioritize the
Server & MW Build activity.
▪ SWOT (strengths, weaknesses, opportunities and threats) Analysis & tracking
▪ MW Resource utilization for project timely delivery.

IBM India Pvt Limited, GTS -Bangalore

Project Work Load Manager for Z/os Mainframes System Programming.

▪ Single Point of Contact for 8 Banking & Insurance Z/os Mainframes MVS Accounts in
the POOL (Legal & General, Global Bank of IRELAND, State Street, CNA Insurance,
NASCO, XCEL Energy , Tata Steel AND Bell Canada. ).
▪ Managing a team of 29 technical people on Mainframes Platform.
▪ And Managing team of 60 member in cross platform competency for BOI Bank.
▪ Schedule the Project changes for Z/os System Maintenance Activates, Product
Upgrades in all the accounts depending on Technical resource availability, Client

2008–2010 IBM, GTS - Bangalore - Incident Manager, Subject Mater Expert &
Tech Team Lead for Mainframes Security in IBM for AMEX.
▪ Drive CAB Meeting, RCA Calls, SLA Accountability.
▪ Account and Work Load Management.
▪ Coaching, mentoring New Resource for BAU – Business as usual.

IBM India Pvt Limited, GTS - Hyderabad

2007–2008 SR. Team Lead for Multi Platform Support in IBM for AMEX.
IT Server Support Specialist in IBM for AMEX
▪

▪ Support on Lotus notes, Windows, Mainframes Network support.

▪ Recommending the process changes for effective service to client.
▪ Part of Technical Knowledge Management Team for Knowledge Documents for
Support team for IBM AMEX.
▪ Managing Problem and Change Management Tickets, RCA.
▪ Implement and Manage training course for new recruits - speeding profitability and
for BAU changes.
▪ Customer interaction and remote system support on call for speeding problem
resolution in urgency

2005 – 2007 Shraddha Technologies, Hyderabad

Project System Administrator (Small Software Firm )
Interaction with client and gathering Business and project details, Prepare project
document, UML ( Unifed Model Language ) process flow charts, GUI Screen and providing
the functional instructions to programmers for completing the project on time.

List of Projects Handled

Telecom Dealer soft: CRM Package for Airtel, IDEA Distributors Franchise in India.
 Beverages Dealer Soft: CRM Package for Pepsi, Coca-Cola Distributors Franchise in India.
Dukes ( Sunfeast ) Dealer soft : Front end JSP. , Backend DB on : Oracle 9i.

GE - GENPACT IT Services Hyderabad

2004 – 2005
Server Support Analyst.
Supporting GE Internal system by trouble shooting, upgrading and installing necessary
software as per request.

All the information Provided in Resume is Authentic.

Regards: Nataraj Gupta. P