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    The document summarizes an interview with Craig Smith, a professor of ethics, about Toyota's vehicle recall crisis in 2009. Smith discusses how Toyota initially denied there was a problem, but eventually acknowledged the issue in September 2009. He also notes Toyota recalled vehicles and attributed the problem to a couple causes, and that the classic advice in such situations is to be fully transparent and tell people actions are being taken to address the issue.

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    The document summarizes an interview with Craig Smith, a professor of ethics, about Toyota's vehicle recall crisis in 2009. Smith discusses how Toyota initially denied there was a problem, but eventually acknowledged the issue in September 2009. He also notes Toyota recalled vehicles and attributed the problem to a couple causes, and that the classic advice in such situations is to be fully transparent and tell people actions are being taken to address the issue.

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    9 views1 page

    Unit 11 Interview A

    Uploaded by

    usonaspromo
    The document summarizes an interview with Craig Smith, a professor of ethics, about Toyota's vehicle recall crisis in 2009. Smith discusses how Toyota initially denied there was a problem, but eventually acknowledged the issue in September 2009. He also notes Toyota recalled vehicles and attributed the problem to a couple causes, and that the classic advice in such situations is to be fully transparent and tell people actions are being taken to address the issue.

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    Página inicial | Ajuda | Desconectar

    11 INTERVIEWS Tentativa 5

    CRAIG SMITH INTERVIEW: A

    Professor of Ethics and Social Responsibility, Insead in Paris

    Watch part one of the interview and match the verbs in brackets to the tenses that Craig Smith
    actually uses.

    02:21

    … the Toyota Motor Company (face) a huge present continuous


    crisis …
    future with 'going to'
    … there (be) some two thousand reported
    imperative
    incidents …
    present continuous
    … it was only September 2009 that the
    company really truly (acknowledge) there present perfect
    was a problem …
    past simple
    … we (have) a recall …
    present simple (passive)
    … the problem (put down) to a couple of
    causes …

    … the classic advice here is (tell) it all and


    (tell) it quickly …

    … people … know that you (do) something


    about it.

    Sair Salvar Enviar

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