Agency Banking Certification

Agency Banking Certification

Curriculum
❑Certification Strata/Levels

❑Course Structure

❑Course Outlines

❑Assessment Methodology/Deployment

❑Post Certification Development

Certification Strata/Levels

Certified

Intermediate

Foundation
Course Structure
Foundation Intermediate Certified

No. of Courses 4 4 4

Case Studies Yes Yes Yes

Experiential Learning/
Multidisciplinary Case Study N/A N/A Yes
 Course Outlines

Foundation
Intermediate Certified
1. Agency Banking Laws &
Regulations 1. Contemporary Issues in 1. Ethics, Corporate
Agency Banking Governance & Professionalism
2. Customer Service &
Agency Banking 2. Micro & SME Finance
2. Entrepreneurship &
Relationship Management Innovation 3. Agency Performance
3. Financial Inclusion Management
3. Risk, Control &
Reconciliation 4. Experiential
4. Operating Models,
Learning/Multi-Disciplinary
Channels & Services 4. Digital Financial case Study
Services
Assessment
Methodology/Deployment
Foundation Intermediate Certified
Questions/ Questions/ Questions/
Marks Marks Marks
MultiChoice Questions 25 25 25

Short Answer Questions 15 15 15

Scenario-Based Questions
10 10 10

Experiential Learning/
Multi-Disciplinary Case Study 0 0 50

Total Questions: 50 for each Level of Certification

Pass Mark: 50% for each Level of Certification
Assessment Deployment: Proctored Examination
The Experiential Learning Module to be graded 100% as a
stand alone.
Assessment
Methodology/Deployment
… contd..
Foundation Intermediate Certified
Questions/ Questions/ Questions/
Scenario-Based Questions Marks Marks Marks

10 10 10
* No. of Scenarios – 3 * No. of Scenarios – 3 * No. of Scenarios – 3
* No. of Questions * No. of Questions * No. of Questions
per Scenario – 5 per Scenario – 5 per Scenario – 5
* Marks allocated per * Marks allocated per * Marks allocated per
Question – 2 marks Question – 2 marks Question – 2 marks

Experiential Learning/ 0 0 100

Multi-Disciplinary Case Study
Not Applicable Not Applicable * No. of case study – 1
* No. of Questions per
case study – 4 or 5
Post Certification Development

• Continuing Compulsory Professional Development as

stipulated in CIBN CCPD Framework Policy. Both
structured and unstructured. This will also be
organized in collaboration with FIC Network
Professionals.
• Ethics and Professionalism certification can be
developed and deployed for candidates who are
certified agent bankers.
Thank You