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1.

Right to Affordable Price and Good Quality: - Consumers in the


Philippines have the entitlement to access goods at reasonable prices
without compromising quality. This ensures that products are both
affordable and meet acceptable standards, promoting fair pricing
practices.

2. Right to be Protected Against Hazardous Substances: - This right


safeguards consumers from potential harm caused by unsafe or
hazardous substances present in products. It emphasizes the importance
of providing information about any potential risks associated with the
use of a product and aims to protect consumers' health and safety.

3. Right to Repair, Replace, or Refund for Defective Products (Related


to "No Return, No Exchange" Policy): - This right empowers consumers
to seek remedies for products that are defective or fail to meet the
agreed-upon quality standards. It challenges the common retail policy of
"No Return, No Exchange," allowing consumers the options of repair,
replacement, or a refund when faced with faulty or substandard
products, enhancing consumer protection.

The legality of a "No Return, No Exchange" policy on defective items


depends on local consumer protection laws. In many places, such
policies may be considered unfair, as consumers often have rights to
return or exchange defective products according to regional regulations.
Check your local laws to understand the specific rules regarding returns
and exchanges for faulty items.

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