Failure Report

MAN Diesel & Turbo *ZF: _____________

This report must be used whenever returning a MAN Diesel & Turbo item, either this is for repairs or as a guarantee claim.
Note! The fields marked with * are mandatory to accept the claim as a guarantee case.
If more than one unit is returned, please use one report per unit.
If the report is not used or insufficiently filled in, the claim may be rejected.
Returned goods must be packed properly, otherwise the claim may be rejected.
Specification of the item: Reason for return:
Item name:* Guarantee claim and ref. no.*
Part no.: General fault.
Serial no.:* Damaged at delivery.
Installation date:* Other, please specify:
Controller Unit ID:
Setup file (if any):
Software version (if any):
Identification of the Vessel / plant:
Ship/plant name:*
IMO no.:*
Engine builder:*
Engine no.:*
Engine running hours:*
Customer name:*
Failure description:
Constant failure. Other circumstances, please describe:
Periodic failure.
Detailed description of failure: * Please state as much information about the failure as possible, i.e. how did it occur, failure
symptoms, what has been done to try to correct the failure etc. (If more space is needed, please use page 2).

When was the failure detected? *

At first power up/use. Other circumstances, please describe:
During commissioning.
After hours of usage/running.
After upload of program code.
After upload or adjustment of setup parameters.
Returned freight prepaid by: For internal use only. Do not fill in
Name/initials:* Goods damaged? Yes No
Company name: Packaging of goods in order? Yes No
Date:* Claim accepted? Yes No
Signature: Unit repaired? Yes No
Forwarding address:
MAN Diesel & Turbo
Goods Reception
Teglholmsgade 35
2450 Copenhagen SV
DENMARK

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