Kiley D Thomas

(727)-768-6295
kileythomas5@gmail.com

Dedicated and detail-oriented professional with a strong passion for marketing and advertising, seeking to transition
into a dynamic and creative marketing role. With a large background in customer service and management, I am
eager to leverage my excellent communication and creative skills to connect with audiences and drive brand success.

Experience

Allstate Insurance- 20-44 Licensed Insurance Agent (Jan 2020 - September 2023)
- Issued over 130 homeowners insurance policies independently with no error.
- Managed all homeowners new business, non-renewals, and service items.
- Administered diverse policy types within 22 appointed insurance companies.

LA Fitness- Receptionist (Apr 2019 - Nov 2019)

- Operated multi-line telephone systems to answer incoming calls and direct calls to appropriate
employees.
- Assisted members, maintained files and accounts, and sold new memberships daily.

Oyster Bar- Hostess (May 2018 - Oct 2018)

- Greeted an average of 200 guests per night, escorted them to their tables and maintained customer
satisfaction.
- Organized and monitored restaurant activities along with scheduling reservations.

Achieva Credit Union- Marketing Paid Intern (June 2017- Aug 2017)
- Developed promotional presentations, ads, and commercial content for company products and
services.
- Coordinated events and campaigns alongside the marketing managers helping them gain new
accounts through many different platforms.

Education

University of South Florida - St. Petersburg

Bachelor’s Degree in Business Marketing (May 2024)

● Current GPA 3.5

Skills/Certifications
- Hubspot Digital & Email Marketing Certified
- Microsoft Word, Power-Point, Publisher, and
Excel Certified - Experienced in editing software such as: Canva,
Adobe Illustrator, Capcut
- QuickBooks Certified
- Google Analytics Certified