Professional Documents
Culture Documents
PSS Report 2
PSS Report 2
TCI staff
Number counselled 25 Psycho social issues raised
1. Fear: they have come face to face with the reality of COVID 19 given that some
of the truck drivers who tested positive yare their customers whom they
interacted with
2. They feel sad about some of their co-workers who were laid off at work,
3. They fear life may never come back to normal
4. Fear of loosing jobs
5. Anxiety has led to low productivity and efficiency of the workers
6. They live with the fear of having contracted the virus
7. Anxious if what may come out of the results especially those whose samples
were taken
8. They live in fear especially when they see IDI vehicles come around they think
more people may test positive
9. They don’t have enough protective gear they are each given only one cotton
mask
10. The surrounding community should be checked otherwise it’s a dangerous spot.
The people interact freely with the truck drivers
11. The truck drivers are a nuisance especially to the security team they don’t obey
orders
Group psychological first aid Group psychological first Group psychological first
session with sales department aid session with medics aid with security
personnel
Truck driver
Number counselled 35
Issues raised
Stigma from the whole country: people call them derogative names like
Corona
Fear of being arrested it seems like the police are taking advantage of the
situation to treat them as they please
No toilets, water, food, water and yet they are not allowed to move
Ugandan drivers have never had their samples taken especially those
who drive inland and yet they come in contact with international truck
drivers some of whom have tested positive
Fear as some of their colleagues have been arrested at Osukuru police
station
TCL is not helpful in solving certain problems yet some are a result of
their changes
International driver’s feel discriminated
Mask venders are arrested. Police claims some masks are useless yet they
are not told where to get good mask
Intervention
Building a capacity by offering psychological first aid training for
continued psycho social support even in our absence
Talking to the management to find solutions to some of the issues within their controll
Allowed them to do ventilation especially the truck drivers
Counselling
Giving truthful information
Talking to police and local council authorities to stop harassing drivers unnecessarily or even
taking bribes
Reporting to the DHO and OC police so that they follow up on these issues and ensure they
are well implemented even after our departure
Recommendations
1. The staff at TCI should’ve provided with protective gear by the management
2. Staff need regular psycho social support.
3. Truck drivers should be provided with water, toilets, food back to the old park since it had
all these facilities
4. Proper guidelines should be provided to the truck drivers to reduce on the congestion in
the truck park
N.B
At least most of the recommendations were acted upon. The drivers have been taken
back to the old parking area since it has toilets, bathrooms and water. Plans are under
way to get a service provider to cook with in the parking premises so that the driver
movement can be restricted while ensuring they have all services within reach.
N.B
Most of the staff were not willing to speak to us much as the branch manager had
asked for our help and stated clearly that his staff including he himself are in need
of Psycho Social support. Never the less we offered services to the few who were
willing
Recommendations
1. Home quarantine should be encouraged especially for those who leave alone
2. Diet should be improved
3. These people should be tested for other sicknesses as well since they are near Mukuju
health center.
Offering psychosocial support to Issah’s In the attendance was the chairman of the
family area
Meeting with Naluwerere community (Where Issa hails from)
Number of people met 45
1. They are sorry about the pain they could have caused the family
2. They were scared of the situation and this influence their actions of stigma
3. They are willing to accept Issa’s return and support the family