AFSHAN PARBATANI

903-226-7488/ arif@dumpaconsulting.com
PROFESSIONAL SUMMARY:
Detail-oriented and results driven Certified SAFe Scrum Master with over 7 years of extensive experience in Healthcare,
Finance and Insurance industry using Agile Methodology, Daily Scrum, Sprint Planning, Sprint Retrospective, and Sprint
Demos. Demonstrative ability to motivate, organize, lead, and coach scrum teams across organizations.

SKILLS:
Project Methodologies Agile, Scrum, Waterfall, Hybrid (SDLC/Agile Combination), DevOps, SDLC
Software Applications MS Office, MS Visio, MS Project, SharePoint
Tracking Tool Jira, Confluence, ServiceNow, Octane
Documentation Tools EHR, EMR, EPIC, Aerial
Communication Tools MS Teams, Jabber, NICE, Mural
Database/Language Tableau, ORACLE, SQL,JSON
Operating Systems Windows, Mac, Linux
Soft Skills Change Management, Conflict Management, Project Planning, Project Scheduling

PROFESSIONAL EXPERIENCE:

BLUE CROSS AND BLUE SHIELD, Richardson,TX Nov 2020 – Till Date
Sr.Scrum Master
 Conduct all Scrum related activities, including daily scrum meetings, sprint retrospective, sprint planning, and sprint
demos
 Facilitate internal communication and effective collaboration
 Worked in close collaboration with Product Owner to handle backlog and new requests
 Drive team's work and accountability by promoting Scrum Principles, Roles, and Processes, and facilitating Scrum
Ceremonies
 Created self-organized, cross-functional, and highly efficient teams from scratch
 Work to ensure core Agile principles of collaboration, prioritization, team accountability and visibility, consistent
application of scrum methodologies across the enterprise
 Ensure user stories and other artifacts are captured, prioritized, communicated, and properly sized by the team
 Work as a servant-leader, putting the needs of the team first, methodically, and proactively removing impediments to
delivery
 Resolve conflicts within the team, perform coaching, advocates, protects and solves problems as required
 Track burndown issues and progress in Jira with competent teams to resolve issues. Remove roadblocks and guide
the team to remove impediments
 Strong understanding of HIPAA and privacy laws

HUNTINGTON NATIONAL BANK, Columbus, OH Jan 2019 – Nov 2020

Scrum Master
 Collaborated with the team to remove roadblocks, expedite process correction and prioritization of the team
strategies
 Prepared, planned, and executed PI planning along with RTE including pre-PI planning work, tracking dependencies
and risk to increase team collaboration and delivery of high value products
 Mentored and guided team and organization in effectively employing Agile/Scrum practices and principles
 Managed dependencies between multiple Agile teams, using frameworks such as SAFe and Scrum to ensure
alignment and collaboration
 Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
  Helped the team stay focused by removing impediments, and minimizing distractions
 Created value and increased customer and stakeholder satisfaction
 Worked with Product Owners and Stakeholders to understand and support both short and long-term business
objectives
 Promoted transparency by regularly communicating project status and progress to management, executives and
across team members
 Responsible for ensuring that all security, availability, confidentiality, privacy policies and controls are adhered to
 Reviewed, implemented, and followed all AML/BSA regulations and Customer Due Diligence questionnaire of all
new account customers

BAYLOR MEDICAL CENTER, Irving, TX Aug 2016– Dec 2018

Scrum Master
 Gathered requirements for projects and managed sprint backlog and prioritized the stories in Jira
 Reported progress to Product Owner through Sprint Burn Down Reports, and Velocity Target updates
 Worked on functional specification, user cases and user stories, workflow/process diagrams, data flow/data model
diagrams on multiple internal platforms
 Maintained Jira board for project tasks and monitored progress
 Organized and facilitated Scrum meetings, which included Sprint Planning, Daily Standups. Led Scrum of Scrum
ceremony in support of Agile Teams for the purpose of collaboration and coordinated their work with other teams
 Created integrated, milestone-driven critical path project plans and assisted with development of lifecycle from
inception to development to testing to production deployment and maintenance
 Familiarity and experience with Project Management Methodologies, project delivery and management of large
and/or complex projects
 Understanding of project financial tracking including monitoring and reporting on budget expenditures.
 Understanding of the Systems Development Life Cycle (SDLC)
 Worked with Product Owner and Business Stakeholders to determine Release Backlog based on the Product Backlog
 Acted as a liaison between Business Units and Technology Teams and conduct Retrospectives with the team for
continuous improvement
 Extensive knowledge of HIPAA and JCAHO

ATLAS FINANCE & INSURANCE SERVICE, Arlington, TX Jun 2015 – Aug 2016
Scrum Master
 Facilitated Daily Scrum, Story Point Estimation, Sprint Planning, Backlog refinement, Sprint Review and Sprint
Retrospectives
 Knowledge of test management tools such as Application Lifecycle Management (ALM), Octane, SQL, and Jira
 Worked with Product Owner to prioritize Epics, Features and User Stories
 Captured and reported team performed metrics (Velocity)
 Ensured milestones were reached and deadlines met throughout the project lifecycle
 Proactively helped the team identify and resolve impediments and shielded the team from interruptions during the
Sprint
 Contributed to the department rollout of agile methodologies by contributing to training and coaching of team
members and management
 Supported and worked closely with other Agile Practitioners and Line Managers to ensure alignment and
standardization of agile practices and team deliverables
 Mentored and guided the team and organization on how to use Agile/Scrum practices and values for maximum team
and client satisfaction

EDUCATION:
 Bachelor of Science – Southwestern Adventist University, US 2015

CERTIFICATIONS:
 Certified SAFe 5 Scrum Master