DOCUMENT I

PRI – Can you please undertake research on risks that AI pose to SPS (business operations) and how these risks
are mitigated through effective mitigating measures.

RESEARCH UNERTAKEN:
Understanding the issue? AI Risks (Article around the risks)
There are fears that the 4IR may do more damage than good, especially in Third World countries. Africa as a
continent has lagged in past industrial revolutions and so far, it still lags in several indicators essential for a
successful digital revolution. Be that as it may, this lag also provides an opportunity for growth and reform of
businesses and entities, which will steer at the helm, especially when it comes to the reinvention and creation of
labour and skills.
Undoubtedly, the 4IR already has impacted the private security industry. As to how severe the impact is and how
much change it will bring to the industry, its regulation still needs to be investigated. Given the risks and limitations,
many businesses are embracing the 4IR.

Responding to the issue in the context of the case study (Security Industry)?
Risks that AI poses to SPS Mitigation Measures
Impact on Jobs and Automation
AI has the potential to automate many jobs, leading to
unemployment and income inequality. It is crucial to ensure
that the benefits of AI are distributed fairly and that workers
are reskilled for new jobs that emerge.

Data Privacy and Security
AI systems rely on data, and there is a risk that personal data
may be misused or hacked. There is a need for robust data
privacy and security laws to protect individuals’ data and
prevent its misuse.
Ensuring robust cybersecurity measures, stringent data
protection protocols, and constant monitoring are imperative to
safeguard against AI-driven security threats and uphold
individual privacy in our increasingly interconnected digital
landscape.

The integration of AI often involves processing vast amounts
of personal and sensitive data, raising concerns about data
breaches, unauthorized access, and potential misuse.
(The customers information might fall into wrong hand –
Residential Address/Business Address (Robberies))
Robust Cybersecurity Measures –
To protect themselves, businesses should implement strong
access controls by limiting employee access only to what they
need. They should also regularly back up their data in case of a
breach or disaster recovery scenario.

To further secure their networks and data, businesses can

implement firewalls, intrusion detection/prevention systems
(IDS/IPS), and network segmentation techniques. These
measures help prevent unauthorised access and identify
potential threats before they become major issues.
 Bias in AI Algorithms
AI systems are only as good as the data they are trained on,
and biases in data can lead to biased algorithms.

Ethical Implications of AI
It is essential to develop guidelines and ethical frameworks to
ensure that the use of AI is aligned with human values and
rights.

What IA Risks has our competitors identified and how did they respond to such AI risks?

National Security Case Study