CURRICULUM VITAE

Name; Emam Idrish

Email;emamidrish@gmail.com
Tel; +97450261269(whats up)
D.O.B; 31st December 1996
Nationality; Bangladesh
Languages; English, Arabic, Hindi and Bangla

OBJECTIVE
I am a highly motivated and recognised professional with a real passion of Housekeeping
duties, adhering to proper hygiene and high quality of cleanliness in hospitality industry and
possessing excellent organisational skills.

KEY SKILLS
➢ Attention to Detail
➢ Punctual
➢ Displined
➢ Creativity.
➢ Fast-Paced in task given like Guest Room Cleaning
➢ Ability to keep up a top level of customer service
➢ Ability to train new Room attendants & maintain good relations

EDUCATION QUALIFICATIONS

Secondary School Certificate – S.S.C. 2015

Computer Skills acquired;
➢ Email, Internet & spreadsheet
➢ MS Word
Hotel System skills acquired;
➢ Opera & POS Micros-Used for Updating serviced guest rooms and posting of
guest laundry
Other Skills & Training acquired on Job Training
➢ Fire & Emergency, First AID Training-IHG CP
➢ IHG 5S Way of Cleaning-IHG CP
➢ Dare to Connect-IHG CP
➢ Public Area Heavy Machines Operation
➢ PPE Procedures
 WORK EXPERIENCE
Currently working at Living Adventure By Accor Doha,Qatar (From April 2022 to date)
Designation; Room Attendant
Duties;

➢ Greeting guests and responding to queries.

➢ Changing bed linen and making beds.
➢ Replacing used towels and other bathroom amenities, such as shampoo and soap.
➢ Sweeping and mopping floors.
➢ Vacuuming carpets.
➢ Dusting and polishing furniture.
➢ Emptying trash containers and ashtrays.
➢ Restocking beverages and food items in the minibar.
➢ Cleaning public areas, such as corridors.
➢ Reporting any technical issues and maintenance needs.
➢ Updating status of guest rooms on assignment sheet.
➢ Returning and restocking cleaning cart at shift end.
➢ Adhering to hotel rules other task assigned to me and doing any by my supervisor

PREVIOUS EXPERIENCE
W Hotel – Muscat, Oman 2017-2020
Position: Room Attendant
Crown Plaza OCEC – Muscat Oman 2020-2021
Position : Room Attendant

Achievements/Certificates acquired on Job

➢ Positive Guest comments and recommendations on social media i.e tripadvsor,
Medallia and guest room notes
➢ Thank you card from management for achieving highest number of stars from guest
comments
➢ Good thank you feedback from my supervisors for being among the top RA in room
cleanliness

HOBBIES
➢ Cooking
➢ Jogging & keeping fit

REFEERES
Mrs Myra Munez
Executive Housekeeping Manager - Crowne Plaza OCEC Hotel – Muscat Oman
Cell: +968 92866541
Email:myra.munez@ihg.com

Ms Susan Waithera
Housekeeping Supervisor- Crowne Plaza OCEC Hotel –Muscat Oman
Cell: +968 99781318
Email: susan.wambui@ihg.com