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MILOŠ JOVANOVIĆ

Koče Kapetana 44, 11000, Belgrade, Serbia


+381611865558
milos.jov.mj@gmail.com

ABOUT ME
Dedicated and well-organized barista and mural painter with excellent communication skills,
a keen eye for detail, strong creative abilities, and a natural talent for people management,
seeking an exciting career change to apply these skills in a new role.

EDUCATION EXPERIENCE

The Academy of Applied Manager, Barista


Technical Studies Belgrade Melting Spot, Hvar, Croatia / June-Oct 23 / May-Dec 22
Electrical Engineering High School Provided an excellent and welcoming customer service.
"Stari grad"
Showcased exceptional organization in inventory and
SKILLS workspace management.
& TRAITS Led and inspired a productive team, drawing in more
customers.
Detail-oriented with a focus Developed creative, eye-catching coffee and pastry menu
on quality and precision. designs, resulting in a high increase in customer visits
Strong organizational skills. revenue.
Problem-solving. Maintained quality control in the preparation and presentation
People management. of coffee and beverages, and receiving consistently positive
Team leadership. customer feedback.
Communication skills. Handled cash transactions and ensured accurate cash
Proficient in point-of-sale register reconciliation at the end of shifts.
systems and cash handling.
Barista
Friendly team player.
Artist Coffee Shop, Belgrade, Serbia / 2022-2023.
Creative.
Latte Art. Specialized in coffee making and achieved an expert level,
training and mentoring fellow baristas to enhance their skills
COURSES and knowledge.
& CERTIFICATES Thrived in a high-paced environment with tight schedules,
showcasing precision and unwavering focus in every task.
Graphic design course Demonstrated creative talents by creating captivating mural
certificate at “Obuke i kursevi” paintings within the coffee shop, contributing to its unique
ambiance and overall customer experience.
PREVIOUS EXPERIENCE
In my work experience, I've always maintained a strong work ethic. I've taken on
various roles, from freelancing as a mural painter to organizing stockrooms at Delfi
Bookstore and working at the Book Fare over several years. In the hospitality
sector, I've gained valuable experience at Radisson Blu Hotel and various coffee
shops, including Kafeterija Lokal, La Boulangerie, and Smokvica. I've also shared
my knowledge by training baristas and perfecting the art of coffee making.

SUMMARY OF QUALIFICATIONS
Over 10 years of experience in the fast-paced and customer-oriented coffee &
restaurants industry.
Proven ability to manage high-stress situations while maintaining a calm and friendly
demeanor.
Exceptional attention to detail, ensuring precision in tasks and product quality.
Strong creative problem-solving skills, consistently contributing new ideas and
innovations to enhance the coffee shop experience.
Effective people management skills, demonstrated through the training and
supervision of barista teams.

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