This document provides general owner information including the vehicle identification number (VIN) and owner contact details. It outlines the steps owners should take if they have any questions or concerns about their vehicle, starting with contacting their dealer's sales or service department, then escalating to management if needed, and finally the Ford customer assistance center as a last resort. Contact information is provided for Ford in the US, Canada, and internationally.
This document provides general owner information including the vehicle identification number (VIN) and owner contact details. It outlines the steps owners should take if they have any questions or concerns about their vehicle, starting with contacting their dealer's sales or service department, then escalating to management if needed, and finally the Ford customer assistance center as a last resort. Contact information is provided for Ford in the US, Canada, and internationally.
This document provides general owner information including the vehicle identification number (VIN) and owner contact details. It outlines the steps owners should take if they have any questions or concerns about their vehicle, starting with contacting their dealer's sales or service department, then escalating to management if needed, and finally the Ford customer assistance center as a last resort. Contact information is provided for Ford in the US, Canada, and internationally.
Your satisfaction is our #1 goal. If you In the US, contact:
have questions or concerns about your Ford Motor Company Customer Assistance Center vehicle, we suggest you follow these 16800 Executive Plaza Drive steps: P.O. Box 6248 1. Contact your Sales Representative or Dearborn, Michigan 48126 1-800-392-3673 (FORD) Service Advisor at your selling/servicing TDD for the hearing impaired: dealership. 1-800-232-5952 2. If the inquiry or concern remains In Canada, contact: Customer Assistance Center unresolved, contact the Sales Manager or Ford Motor Company of Canada, Service Manager at the dealership. Limited 3. If the inquiry or concern cannot be P.O. Box 2000 Oakville, Ontario L6J 5E4 resolved at the dealership level, please 1-800-565-3673 (FORD) contact the Ford Customer Assistance Outside the US or Canada, contact: Center. Ford Motor Company Worldwide Direct Market Operations 1555 Fairlane Drive Allen Park, Michigan 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804