Jhon Niño Jakosalem MGT 311 (65854) November 7, 2023

BSMARE M3I 1:30-2:30 PM/TTHS 2E Arbie Jann Batindaan

Semi-final Assignment no. 1

1. Briefly explain the importance of effective communication in the maritime industry.

• Effective communication in the maritime industry is paramount for ensuring the safety of
vessels and crew. Clear communication enables precise navigation, timely response to
emergencies, and coordination between ships and shore authorities. It also promotes efficient
teamwork, preventing accidents, and ensuring compliance with international maritime
regulations, ultimately safeguarding lives, property, and the marine environment.

2. Describe the different types of communication used on ships, such as verbal, written, and non
-verbal communication.

• On ships, various types of communication methods are utilized, including verbal

communication for direct exchanges between crew members. Written communication, such as
logbooks, manuals, and reports, is crucial for documenting procedures and important
information. Additionally, non-verbal communication, conveyed through visual signals, alarms,
and gestures, plays a vital role in ensuring safety and coordination among the crew in the
maritime environment.

3. Explain the specific challenges and considerations for each type of communication in the
maritime industry.

• In the maritime industry, vessel-to-vessel communication faces challenges due to limited

visibility, language barriers, and varying international protocols. To address this, standardized
communication channels and multilingual training are essential. Vessel-to-shore
communication encounters issues with connectivity, data transmission rates, and security
concerns, emphasizing the need for satellite systems, encryption, and backup methods. Internal
communication onboard is hindered by confined spaces and noise, necessitating clear
protocols, designated communication points, and technology like intercoms. Navigational
communication requires standardized phrases, training in maritime codes, and the use of radar
and AIS technology to prevent misunderstandings and accidents. Emergency communication
must overcome panic and damaged equipment, highlighting the importance of well-defined
emergency procedures, distress signals, and regular drills for effective crisis management.
4. Present key principles and best practices for effective communication on ships, such as
clarity, brevity, active listening, and feedback.

• Effective communication on ships relies on several key principles and best practices.

Clarity: Messages should be clear, concise, and easy to understand, avoiding jargon or technical
language that might be misinterpreted. Clear communication ensures that instructions and
information are conveyed accurately.

Brevity: Being concise is crucial, especially in emergency situations. Clear and brief messages
facilitate quick understanding and rapid response, essential for the safety and efficient
operation of the vessel.

Active Listening: Crew members should actively listen to instructions and be attentive to the
messages conveyed by colleagues and authorities. Acknowledging received information helps
in avoiding misunderstandings and ensures that everyone is on the same page.

Feedback: Encouraging feedback allows for clarification and confirmation of received

messages. Crew members should feel comfortable asking questions and seeking clarification
when instructions are not entirely clear, ensuring that everyone comprehends the information
correctly.

5. Draw a communication cycle diagram on board ship.

Communication Cycle Onboard Ship

Message

(Being conveyed)

Initiator

(Captain or crew
Reception member)
Transmission
(feedback,
acknowledgement (Through radios
or clarification) or intercom
system)