SUGGESTED STEPS IN DOING NEEDS ANALYSIS

1. Identification of Duties of Professional Workers

Identification of Duties What are responsibilities of the Example:

of Professional Workers professional workers in the
target situation (in terms of the
use of language)?
 Explaining to the patients
 Explaining drug interactions
 Calling by phone
 Giving information
 Giving instructions
 Checking understanding
 Explaining laboratory tests
 Administering medications
 Coding
 Writing medical records
 Reading prescription charts
 Reading patients’ records
 Requesting information by
e-mail
 Replying letter by e-mail
 Presenting the result of
study
Writing academic report or
journal

2. Translation of Needs into Competencies

Skills Competency
a. Speaking Example:
- Learners are able to explain drug interaction to
international patients
- Learners are able to give instructions to
international patients
b. Listening - Learners are able to respond complain from
international patients
- Learners are able to respond questions from
international patients
c. Reading - Learners are able to read international patients’
records
- Learners are able to read academic journal
d. Writing - Learners are able to write medical records
- Learners are able to write academic journal
 Complete your need analysis and competencies here:

1. Identification of Duties of Professional Workers

Identification of Duties What are responsibilities of the 

of Professional Workers professional workers in the 
target situation (in terms of the 
use of language)? 
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2. Translation of Needs into Competencies

Skills Competency
a. Speaking -
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b. Listening -
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c. Reading -
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d. Writing -
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