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00 - SIMURP-A CSQA Manual and Report Guideline (Final Version)
00 - SIMURP-A CSQA Manual and Report Guideline (Final Version)
15 December 2022
Official Guideline
for
1. Authority
2. Purpose
3. Effective Date
4.1. This first edition of CSQA MANUAL GUIDELINE was published on November 20, 2022.
Also, this CSQA MANUAL GUIDELINE are continuous and subject to revision at any
time for the successful implementation of SIMURP-A Civil Work.
4.2. Based on this CSQA MANUAL GUIDELINE, all Subproject Offices (12 B/BWS) of
SIMURP-A prepare draft CSQA MANUAL of each subproject suitable for this guideline
including existing CSAQ Plan (Manual) revisions by the end of December 2022.
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Table of Contents
1 Introduction .......................................................................................... 4
2 Purpose ................................................................................................ 6
3 Scope ................................................................................................... 7
4 QA Definition ...................................................................................... 11
5 Required Contents of CSQA Manual ........................................................ 13
6 Required Contents of CSQA Report ......................................................... 14
Appendix
A1. Quality Assurance Method ...................................................................................................................................... 15
A2. Typical Organization Chart of CSQA ........................................................................................................................ 16
A3. Typical Control, Verification and Acceptance Testing Plan ..................................................................................... 16
A4. Construction Supervision activities by items .......................................................................................................... 17
A5. Typical Forms.......................................................................................................................................................... 24
A6. Environmental and Social Management Responsibility .......................................................................................... 33
A7. Environmental and Social Management Regulations ............................................................................................. 34
A8. Standard of Procedure ........................................................................................................................................... 35
A9. Checklist for PHO .................................................................................................................................................... 35
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Guideline for Construction Supervision & Quality Assurance Manual Guideline
1 Introduction
Quality Assurance (“QA”) is the process of identifying on all the quality requirements for a
project. It also includes identifying existing quality documents that are relevant to the quality
requirements of the project, and making them available for use. QA is critical to the overall success
of any construction project.
So, QA focuses on the procedures that the construction company has implemented to ensure that
the design meets quality standards, and ensure the highest industry standards are applied every step
of the way.
Project delivery method about quality assurance is that the contractor performed Quality Control
(“QC”), while the owner conducted Quality Assurance. The QC role is to conduct tests and verify
by evidence that the product meets the specified requirements. The QA role is to verify the QC tests
are conducted in accordance with the appropriate standard.
Quality construction is fundamental to meet the mission of the Implementing Agency, and
quality assurance is the primary means by which the Implementing Agency ensures quality of
constructed irrigation projects.
Quality Assurance covers all materials and construction activities on a project and directly
impacts the service life of the facility. The elements of an acceptable quality assurance include
quality control by the contractor, acceptance of sampling and testing and inspection by the
Implementing Agency, independent assurance, qualified personnel, accredited laboratories, and a
dispute resolution process. These elements work together to ensure an effective quality assurance
program. Any elements missing from the program increase the risk of a reduced service life.
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2 Purpose
The role of the Construction Supervision and Quality Assurance Manual (“CSQA MANUAL”)
is to provide confidence that the quality of the materials and workmanship incorporated into
construction projects conforms to the requirements of the plans and specifications. Completed
projects are tangible products by which the Implementing Agency, CPIU of SIMURP-A led by the
Director Irrigation and Lowlands is measured in the delivery of its programs. The public ultimately
defines the success of SIMURP-A CPIU’s performance based on these projects.
CPIU of SIMURP-A makes all of efforts to achieve quality construction in its projects. CPIU of
SIMURP-A has developed many procedures and methods to ensure that every construction project
achieves the desired level of quality for both materials and workmanship. The responsibility for
ensuring quality construction has been shared by related functional groups, resulting in the
distribution of quality-related policies, procedures, and guidelines throughout SIMURP-A CPIU,
without a manual that documents quality-related construction requirements.
The CSQA MANUAL present the outlines the Construction Supervision & Quality Assurance
procedures by which Engineer determines the Works meets the requirements for this Project.
Define the interaction between the QSQA Manual and Contractor’s Construction and
QC plan.
Detail the role of the QSAQ Team in reviewing and approving certification and
calibration submittals; verifying construction grade and alignment; conducting
verification testing, sampling, and analyses; and monitoring during construction
activities. These QSQA efforts are in addition to the contractor Construction
management work and QC testing and analyses.
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3 Scope
The CSQA MANUAL should be follow the identifying existing requirements from applicable
WB and Director Irrigation and Lowlands, Ministry of Public Works and Housing (MPWH) policies,
procedures, and guidance documents related to and references in this document. The CSQA
MANUAL apply to SIMURP-A Construction work under the construction manager and general
contractor agreement.
For project delivery methods, CPIU of SIMURP-A retains responsibility for acceptance. The
implementing agency or team may use its own program authorized by the Director Irrigation and
Lowlands, Ministry of Public Works and Housing (MPWH), however, CPIU of SIMURP-A retains
authority for the project and performs independent quality assurance to ensure that the
implementing agency or team’s quality assurance activities result in projects being developed in
accordance with national standards, policies, practices, and the quality assurance plan recommended
by WB Consultants.
Under the construction contract between Contractor and Client, as a client B/BWS is designated
the “Owner” of the Project. The “Engineers” who are directly acting are CPIU of SIMURP-A’s
staffs of resident project representatives on the site and oversees the details of the Works.
After selecting Contractor, generally a related administration performed surveillance, testing and
inspection to verify the quality of materials used in the construction. Normally the CPIU of
SIMURP-A has been the sole testing and inspection unit and CPIU of SIMURP-A has continued
performing tests for acceptance or verification. The contractor testing was then referred to as quality
control, while the CPIU of SIMURP-A testing and inspection were termed quality assurance.
The “Contractor” procured through the government procurement process is responsible for
“Quality Control (QC)” to ensure that construction complies with the requirements of the Contract
Documents. The Contractor will submit a Construction Quality Control Plan to the Engineer of
CPIU of SIMURP-A for review and approval prior to the start of construction. CPIU of SIMURP-
A will perform Quality Assurance in the form of construction oversight and additional testing as
necessary to ensure that the construction contract performed by Contractor meets the requirements
for the Works. The detailed Construction Supervision Work Scope by ToR as below,
2) Provide assistance to the Employer concerning variations and claims which are to be
ordered/issued at the initiative of the Employer. Advise the Employer on resolution of
any dispute with the Contractor;
6) Assess adequacy of all inputs such as materials, labor and equipment provided by the
Contractor;
7) Explain and/or adjust ambiguities and/or discrepancies in the Contract Documents and
issue any necessary clarifications or instructions. Issue further drawings and give
instructions to the Contractor for any works which may not be sufficiently detailed in the
contract documents, if any;
8) Review and approve the Contractor's working drawings, shop drawings and drawings for
temporary works. Also review and approve, if any, design prepared by the Contractor for
any part of the permanent works;
9) Liaise with the appropriate authorities to ensure that all the affected utility services are
promptly relocated;
10) Carry out field inspections on the Contractor's setting out of the works in relation to
original points, lines and levels of reference specified in the contract;
11) Organize, as necessary, management meetings with the Contractor to review the
arrangements for future work. Prepare and deliver minutes of such meetings to the
Employer and the Contractor;
12) Supervise field tests, sampling and laboratory test to be carried out by the Contractor;
13) Inspect the construction method, equipment to be used, workmanship at the site, and
attend shop inspection and manufacturing tests in accordance with the specifications;
14) Survey and measure the work output performed by the Contractor, verify statements
submitted by the Contractor, and issue payment certificates such as interim payment
certificates and final payment certificate as specified in the contract;
15) Coordinate the works among different contractors employed for the Project;
16) Modify designs, technical specifications and drawings, relevant calculations and cost
estimates as may be necessary in accordance with the actual site conditions, and issue
variation orders (including necessary actions in relation to the works performed by other
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17) Carry out timely reporting to the Employer for any inconsistency in executing the works
and suggesting appropriate corrective measures to be applied;
18) Inspect, verify and fairly determine claims issued by the parties to the contract (i.e. the
Employer and Contractor) in accordance with the civil works contract;
19) Perform the inspection of the works, including Test on Completion, and to issue certificates
such as the Taking-Over Certificate, Performance Certificate as specified in the contract;
20) Supervise commissioning and carry out tests during the commissioning, if applicable;
21) Provide periodic and/or continuous inspection services during defects notification period
and if any defects are noted, instruct the Contractor to rectify;
22) Prepare as-built drawings for the parts of the works constructed in accordance with the
design provided by the Employer. Check and certify as-built drawings for the parts of the
works designed by the Contractor, if any; and
23) Prepare an operation and maintenance manual for the parts of the works constructed in
accordance with the design provided by the Employer. Check and certify an operation
and maintenance manual for the parts of the works designed by the Contractor, if any.
1) Check and approve the Contractor's method of work, including site organization,
program of performance, quality assurance system, safety plan, method statements of
safety, and environmental mitigation and monitoring plans so that the requirements set
forth in the applicable laws and regulations and reflected in the ESMF, the specifications
or other parts of the contract are to be duly respected; Regularly monitor physical and
financial progress,
2) and take appropriate action to expedite progress if necessary, so that the time for
completion set forth in the contract will be duly respected by the Contractor;
3) Supervise the works so that all the contractual requirements are met by the Contractor,
including those in relation to: i) quality of the works, ii) safety, and iii) prevention and
protection of the environment in the form of mitigation measures. Confirm that an
accident prevention and occupational health and safety officer proposed by the Contractor
is duly assigned at the project site and monitor the construction activities accordingly.
Require the Contractor to take appropriate remedies if any questions are recognized
regarding the safety measures;
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4) Review the Contractor's Environment and Social Management Plan (C-ESMP), including
all updates and revisions at frequencies specified in the Contractor's contract (normally
not less than once every 6 months);
5) Review all other applicable contractor's documents related to ES (Environmental and
Social) aspects including the health and safety manual, security management plan and
SEA (Sexual Exploitation and Abuse) and SH (Sexual Harassment) prevention and
response action plan, and documentation and reporting;
6) Review and consider the ES risks and impacts of any design change proposals and advise
if there are implications for compliance with ESIA, ESMP, consent/permits and other
relevant project requirements, and prepare the mitigation plans when needed;
7) Undertake, as required, audits, supervisions and/or inspections of any sites where the
Contractor is undertaking activities under its contract, to verify the Contractor's
compliance with ES requirements (including, where appropriate, its SEA and SH
prevention and response obligations);
8) Undertake audits and inspections of Contractor's accident logs, community liaison
records, monitoring findings and other ES related documentation, as necessary, to
confirm the Contractor's compliance with ES requirements;
9) Agree remedial action/s and their timeframe for implementation in the event of a non-
compliance with the Contractor's ES obligations;
10) Ensure appropriate representation at relevant meetings including site meetings, and
progress meetings to discuss and agree appropriate actions to ensure compliance with ES
obligations;
11) Check that the Contractor's actual reporting (content and timeliness) is in accordance
with the Contractor's contractual obligations;
12) Review and critique, in a timely manner, the Contractor's ES documentation (including
regular reports and incident reports) regarding the accuracy and efficacy of the
documentation;
13) Undertake liaison, from time to time and as necessary, with project stakeholders to
identify and discuss any actual or potential ES issues;
14) Prepare and submit the environmental safeguards implementation reports in regular
manner as required; and
15) Establish and maintain a grievance redress mechanism including types of grievances to
be recorded and how to protect confidentiality e.g. of those reporting allegations of SEA
and/or SH.
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4 QA Definition
Quality assurance (QA) is a method of preventing mistakes and defects in manufactured products
and avoiding problems when delivering products or services to customers. ISO 9000 defines as
"part of quality management focused on providing confidence that quality requirements will be
fulfilled".
This defect prevention in quality assurance differs from defect detection and rejection in quality control
and has been referred to as a shift left since it focuses on quality earlier in the process.
Quality control is a process by which entities review the quality of all factors involved in
production. ISO 9000 defines quality control as "A part of quality management focused on fulfilling
quality requirements".
This approach places an emphasis on three aspects (enshrined in standards such as ISO 9001).
Elements such as controls, job management, defined and well managed processes,
performance and integrity criteria, and identification of records
Competence, such as knowledge, skills, experience, and qualifications
Soft elements, such as personnel, integrity, confidence, organizational culture,
motivation, team spirit, and quality relationships.
General definitions of terms in the CSQA MANUAL are:
Acceptance: The process of deciding if the material and workmanship meet contract
requirements.
Acceptance sampling and testing: according to “Types of Sampling and Testing,” of the
Construction Manual, as “tests performed on samples from the materials that will be incorporated
into the work. They are used to determine whether the quality of produced material or construction
is acceptable in terms of the specifications.”
Accredited laboratories: Laboratories that are accredited by Government in accordance with
the requirements of the CPIU OF SIMURP-A’s “Laboratory Accreditation,” for performing tests
on aggregates, concrete materials, embankment and soils materials.
Authorized laboratories: Independent testing laboratory which is not employed or
compensated by any subcontractor or subcontractor’s affiliate providing other services for the
contract, and authorized by CPIU OF SIMURP-A. This includes laboratories accredited in
accordance with laboratories authorized using other methods.
Client’s satisfaction: Client’s satisfaction is monitored during project review meetings (Client/
Consultant). Minutes are prepared, and the status of actions decided during the last meeting is
reviewed.
Construction manager/general contractor: A project delivery method where the contractor is
selected during the design process and makes input to the design via constructability, cost
engineering, and value analysis reviews. Once the design is complete, the same entity may build
the project as the general contractor. The construction manager/general contractor delivery method
assumes the contractor will self-perform a significant amount of the construction work.
Continuous improvement: The Consultant improves the efficiency of the QAP on a continuing
basis during the lifetime of the Project, using the approach defined in the QAP, the result of audits,
the analysis of data as well as the preventive and corrective actions.
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Documentation: Proof in the form of detailed records or charts supporting the effectiveness of
a quality control system.
Fabricated: Custom made under controlled conditions to CPIU of SIMURP-A specifications.
Implementing agency: The entity charged with the successful completion of each project
component as defined.
Independent quality assurance: The activities performed by CPIU of SIMURP-A at a project
level to ensure that the implementing agency’s quality assurance activities result in projects being
delivered in accordance with CPIU of SIMURP-A standards, policies and practices, and the quality
control plan provided by the project sponsor.
Inspection: major component of quality control, where physical product is examined visually
or the end results of a service are analyzed. Product inspectors will be provided with lists and
descriptions of unacceptable product defects such as cracks or surface blemishes for example.
Manufactured: Mass produced under controlled conditions to standard industry specifications.
Monitoring of processes: The relevance of the QAP processes are discussed by the Team
Leader and the Project director.
Monitoring of outputs: The quality of the services is regularly discussed internally by the
Consultant’s key staff. The minutes are prepared by the Team Leader and forwarded to the project
director.
Preventive action: The Consultant implements actions in order to resolve the causes of potential
internal non-conformities. These actions are designed in internal meetings following observations
made by the Consultant’s staff.
Process control: The method for keeping a process within boundaries; the act of minimizing the
variation of a process.
Qualified laboratories: CPIU of SIMURP-A uses “accredited laboratories” as an equivalent to
this term. Refer to the definition for “accredited laboratories.”
Qualified sampling and testing personnel: Personnel qualified by appropriate programs
established by CPIU OF SIMURP-A or as defined in the plans and specifications.
Quality: (1) the degree or grade of excellence of a product or service, (2) the degree to which a
product or service satisfies the needs of a specific customer, and (3) the degree to which a product
or service conforms to a given requirement.
Quality assurance: The planned and systematic actions necessary to provide confidence that a
product, facility, or service will satisfy given quality requirements.
Quality control: Contractor's considerations and actions done to assess and adjust production
and construction processes to control the level of quality produced in the end product or facility,
and to fulfill specified requirements.
Quality control plan: The plan provided by the construction contractor or project sponsor to
ensure quality control.
Verification: The process of determining or testing the truth or accuracy of a test result by
examining the data. CPIU of SIMURP-A applies this process as part of the acceptance program by
inspection, sampling, and testing to determine the accuracy of the contractor’s test results.
Verification sampling and testing: Sampling and testing performed to validate the quality of
the product.
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The CSQA MANUAL mainly affords procedures for carrying out tasks related to inspection,
testing and reporting. However, this Manual does not deal with day-to-day technical requirements,
nor does it provide solutions to technical problems, as these technical issues are usually
administered by the Specifications and other Contract Documents. The CSQA MANUAL consists
of Construction Supervision Section and Quality Control and Assurance Section. In general, the
items and contents that must be included in the CSQA Plan are as follows.
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Appendix
A1. Quality Assurance Method
Production Tier Spec.
Structures
Jobsite
Manufactured
Fabricated
Method
QA
Specification
Quality Assurance Methods 1 2 3 4
Section Heading
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Items Surveying
Time Before construction Documents O
Supervision
Method Survey
Check of principal BM coordinates
Check of temporary BM location and numbers
Check points
Comparing the survey results of all BM
* Contractor has to finish the construction survey before commencement
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Items In site
Time Any time during the construction Documents
Supervision
Method Assessment
Countermeasure for prevention of dust
Countermeasure for prevention of soil erosion by storm
Check points
Observation of disposals
Maintenance for cleaning site and work place
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Items Mixing
Time Mixing day Documents
Supervision
Method Observation
Weighing, W/C and slump, Input orders of materials, Hauling methods,
Check points
Mixer capacity
Items Pouring
Time pouring Documents
Supervision
Method Observation
Pouring lean concrete on excavated surface
Height and distance at pouring from planned surface
Pouring chute
Check points
Prevention of cold joint
Sampling specimen
Temperature control
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Items Compaction
Time Pouring Documents
Supervision
Method Observation
Capacity of compaction device
Thickness, spacing and time each layer or block to be compacted
Compaction at contacting surface and corner between form and concrete
Check points
* It is recommendable that in using inner vibrator, maximum height is 16 in.
and spacing is 20 in. at each layer and in pole vibrator, 12 in. and 12 in.
respectively
Items Curing
Time After pouring Documents
Supervision
Method Observation
Curing method and period
Check points Prevention of shrinkage crack
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Items Stripping
Time During and after stripping Documents
Supervision
Method Observation and confirmation
Area and thickness of stripping site
Check points
Disposals from stripping
Items Excavation
Time During and after stripping Documents
Supervision
Method Surveying and inspection
Foundation classification and depth of layer
Slope of excavated surface
Check points Inspection of geological structure Fault, and other
* Inspections on foundation classification, joint, fault, crack, strata, etc.
Drainage of groundwater
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Items Disposal
Time If necessary Documents
Supervision
Method Observation
Suitable disposal area and location
Check points Side effect to nearby farm land
Arrangement disposal area boundary and slope
Items Testing
Time Every compacted layer Documents
Supervision
Method Test
Field density test
Check points Selection of location and numbers of test points
* After testing result pass, hauling soil for next layer has to follow
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Meeting;
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Daily Work Details (Work started at 00:00 am., finished at 00:00 pm)
Construction activities completed and/or in progress ;
Progress photos;
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OTHER COMMENTS:
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Job
Non-Conformance Report Project Page of 2/2
Number
PART IV – QUALITY CONTROL DISPOSITION (To be determined by QC System Manager (Construction Engineer)
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<Excavation Work>
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<Drawing Preparation>
<Drawing Approval>
(4) Flow Chart of Payment
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