Faculty Engineering, Science & Technology

SUBJECT: HUMAN COMPUTER INTERACTION

Assignment # 01
Scenario 1:

John is a software developer working on a new mobile application. He has excellent

technical skills and has developed a powerful app. However, during testing, users struggle
to navigate the app and perform basic tasks. How can John improve the app's usability
through better human-computer interaction (HCI)?

Scenario 2:

Karen is an elderly woman who wants to use online banking to manage her finances
conveniently. However, she finds the interface of the banking website confusing and
challenging to navigate. How can the bank enhance the HCI of their website to cater to
older users like Karen?

Scenario 3:

A manufacturing company implements a new complex software system to manage their

production processes. The factory workers, who are not tech-savvy, find it difficult to
understand and operate the system. How can the company improve the HCI of the
software to ensure smooth adoption and increased productivity?

Scenario 4:

A popular e-commerce website is experiencing a high rate of shopping cart abandonment.

Users complain that the checkout process is lengthy and confusing. How can the website
improve its HCI to reduce cart abandonment and improve the overall shopping
experience?

Scenario 5:
A medical device company develops a cutting-edge wearable health monitor. However,
some users report discomfort while wearing the device, leading to decreased usage. How
can the company redesign the device's physical and digital HCI to ensure better user
comfort and acceptance?

Scenario 6:

A virtual reality (VR) game receives negative reviews due to motion sickness experienced
by players. How can the game developers enhance the HCI of the VR game to minimize
motion sickness and provide a more immersive and enjoyable gaming experience?

Scenario 7:

A government agency launches a new online portal for citizens to access various services.
However, many users face difficulties navigating the portal and accessing the required
information. How can the agency improve the HCI of the portal to make it more user-
friendly and inclusive?

Scenario 8:

A social media platform introduces a new algorithm that determines the content users see
on their feeds. However, the algorithm fails to show relevant posts, leading to frustration
among users. How can the platform improve the HCI to ensure users receive content that
aligns with their interests?

Scenario 9:

An educational app aims to teach coding to children, but young users find it boring and
unengaging. How can the app developers enhance the HCI to make coding learning more
enjoyable and interactive for kids?

Scenario 10:

A car manufacturer integrates a voice-controlled infotainment system into their vehicles.

However, some users struggle to get the system to understand their commands accurately,
leading to potential distractions while driving. How can the manufacturer improve the HCI
of the voice control system to ensure it's safe and efficient to use?

Good Luck